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Reviews of Hotel St. George Helsinki

5 out of 5
Hotel St. George Helsinki
Yrjönkatu 13, Helsinki

Reviews

9.4

Exceptional

Rating 10 - Excellent. 412 out of 559 reviews" "
Rating 8 - Good. 112 out of 559 reviews" "
Rating 6 - Okay. 24 out of 559 reviews" "
Rating 4 - Poor. 9 out of 559 reviews" "
Rating 2 - Terrible. 2 out of 559 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 3 nights in Apr 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, phenomenal breakfast, and top-notch bar/bartender. Also, don't miss the pool and sauna. Just a great place to stay.
Stayed 2 nights in Apr 2024
Response from Nicolas Höglund on 17 Apr,2024
Dear Guest,Thank you for taking the time to share your wonderful experience at Hotel St. George. We are thrilled to hear that you enjoyed your stay and that our beautiful rooms, phenomenal breakfast, and top-notch bar exceeded your expectations. It's delightful to know that you also had the chance to experience and enjoy our pool and sauna facilities.Your kind words mean a lot to us, and we are delighted that you found our hotel to be a great place to stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the near future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Nicolas Höglund Head Host

10/10 Excellent

Helen

Stayed 2 nights in Mar 2024
Response from Nicolas Höglund on 24 Mar,2024
Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. Your perfect score and positive review are greatly appreciated.We're delighted to hear that you had a fantastic experience during your time at our hotel. It's wonderful to know that our efforts to provide a comfortable and enjoyable stay were successful.We value your feedback and are committed to continuously improving our services to ensure that every guest has an outstanding experience with us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Nicolas HöglundHead Host

10/10 Excellent

Helen Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of Helsinki. Very comfortable room, and super shower. The on-site bakery/ cafe is a little gem.
Stayed 5 nights in Jan 2024
Response from Nicolas Höglund on 24 Mar,2024
Dear Guest,Thank you for taking the time to share your experience following your recent stay with us. We are thrilled to receive such a glowing review and are delighted to hear that you had a lovely stay at our hotel.We're pleased to know that you found our hotel to be lovely and enjoyed our central location in the heart of Helsinki. It's wonderful to hear that you found your room to be very comfortable and that you appreciated the quality of our shower facilities.Additionally, we're glad that you discovered and enjoyed our on-site bakery/cafe. We take great pride in offering our guests delightful dining options, and we're delighted that you found it to be a little gem.Your feedback is greatly appreciated, and it means the world to us to know that we were able to provide you with a memorable stay. We hope to have the pleasure of welcoming you back for another enjoyable experience in the future.Warm regards,Nicolas HöglundHead Host

6/10 Okay

michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024
Response from Nicolas Höglund on 27 Jan,2024
Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us at Hotel St. George.We appreciate your honest review, and while we're pleased to see that some aspects of your stay met your expectations, we're also aware that there were areas where we may have missed the mark. Your feedback is invaluable to us as we continuously strive to improve and enhance the experiences of our guests.Please know that we take your comments seriously, and we will be reviewing them closely to identify areas for improvement. Our aim is to ensure that every guest enjoys a comfortable and enjoyable stay with us, and we regret any inconvenience you may have experienced during your time here.We sincerely hope to have the opportunity to welcome you back to Hotel St. George in the future and to provide you with a more positive and memorable experience.Warm regards,Nicolas HöglundHead HostHotel St. George

10/10 Excellent

Riikka

Stayed 1 night in Dec 2023
Response from Nicolas Höglund on 27 Jan,2024
Dear Guest,Thank you wholeheartedly for sharing your recent experience at Hotel St. George.Your glowing review brightened our day! It's truly heartening to learn that your stay with us exceeded your expectations. Your satisfaction is what drives us, and we're thrilled to have left such a positive impression on you.Your kind words serve as a reminder of the importance of our commitment to providing exceptional service and experiences. We're incredibly grateful for your feedback and the opportunity to have been a part of your journey.We eagerly await the chance to welcome you back to Hotel St. George for another memorable stay. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know.Warmest regards,Nicolas HöglundHead HostHotel St. George

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean hotel!
Stayed 2 nights in Oct 2023
Response from Nicolas Höglund on 27 Jan,2024
Dear Guest,What a delight it is to receive your wonderful feedback! Thank you ever so much for taking the time to share your experience with us.I am absolutely thrilled to hear that your stay at Hotel St. George was nothing short of exceptional. Knowing that we were able to provide you with a memorable and enjoyable experience fills me with immense pride. Our team strives tirelessly to ensure that every guest feels valued and cared for, and it brings me great joy to see that our efforts have made a positive impact on your visit.Your kind words serve as a testament to the dedication and passion of our team members, who work diligently to create an environment where guests can feel welcomed and pampered.We eagerly await the opportunity to welcome you back to Hotel St. George for another unforgettable stay. Please do not hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.Warmest regards,Nicolas HöglundHead HostHotel St. George

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very upscale hotel. Staff is very attentive. Accommodations are very high end. Location is within walking distance of many local attractions and venues.
Stayed 2 nights in Oct 2023
Response from Nicolas Höglund on 5 Nov,2023
Dear Guest,Thank you for your glowing review and for choosing our hotel for your recent stay. We are thrilled to hear that you had a fantastic experience and that you found our hotel to be very upscale.Our team takes pride in providing attentive service and maintaining high-end accommodations to ensure our guests have a memorable stay. It's wonderful to know that you enjoyed our convenient location, which is within walking distance of many local attractions and venues.Your feedback means a lot to us, and it serves as motivation to continue exceeding your expectations. We look forward to welcoming you back to our hotel for another remarkable visit.Warm regards,Nicolas HöglundHead Host

8/10 Good

Ishwinder

Stayed 1 night in Oct 2023
Response from Nicolas Höglund on 5 Nov,2023
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We greatly appreciate your thoughts and insights.We're delighted to hear that you had a positive experience during your visit. Your feedback is incredibly valuable to us, and it motivates us to continually improve and provide exceptional service. We're dedicated to ensuring that your next stay is even more enjoyable, and we look forward to welcoming you back in the future.If there are any specific requests or preferences you have for your future visits, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities.We look forward to the opportunity to serve you again and provide you with an outstanding experience.Warm regards,Nicolas HöglundHead Host

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic on all accounts
The hotel is beautiful. Great food, great services, everything. However, the best of all is the staff. Helpful in every way. We needed something and that something always showed up. It was a pleasure to be there.
Stayed 2 nights in Aug 2023
Response from Nicolas Höglund on 3 Sept,2023
Dear Guest,We are absolutely thrilled to read your feedback about your recent stay at our hotel. Your kind words about our hotel's beauty, great food, and services warm our hearts.Our dedicated staff takes immense pride in providing top-notch assistance and ensuring that every guest's needs are met. It's wonderful to know that their efforts made your stay a memorable one.We genuinely appreciate your choice to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you'd like to share or any suggestions you may have to make your next visit even better, please feel free to let us know.Thank you for your trust in us, and we look forward to welcoming you back for another outstanding experience.Warm regards,Nicolas HöglundHead Host

10/10 Excellent

Andre Bruno, Uitikon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great design with interesting art
Stayed 4 nights in May 2023
Response from Nicolas Höglund on 23 Jun,2023
Dear Guest,We would like to express our heartfelt gratitude for your exceptional review of our hotel. Your feedback is greatly appreciated, and we are thrilled to hear that you had a fantastic experience during your stay.Thank you for your kind words about our hotel's great design and the captivating art displayed throughout the property. We take immense pride in creating an environment that is visually appealing and engaging for our guests, and your appreciation means the world to us.Once again, we sincerely thank you for your wonderful review and for choosing to stay with us. We would be thrilled to welcome you back in the future, and we will continue striving to make each visit exceptional.Warmest regards,Nicolas HöglundHead Host

10/10 Excellent

Shaun

Stayed 1 night in Apr 2023

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The spa access, our room, and the hotel overall was so wonderful. It was a great stay.
Stayed 3 nights in Apr 2023
Response from Reception on 15 Apr,2023
Good Leah,Thank you for your valued feedback. We are glad to hear that out hotel has left such a good impression and we warmly welcome you to visit us again in the future. With kind regards:

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
must stay
Great hotel wi to all the luxury amenities we needed after several days “roughing” it in small glass igloos in Lapland. We booked one of the junior suites and were treated like royalty. Comfy bed and easy access to ty e main shopping areas. We will definitely be staying here next time we are back in Helsinki!
Stayed 1 night in Mar 2023
Response from Nicolas Höglund on 8 Apr,2023
Dear Guest, Thank you for choosing to stay with us and for your lovely feedback! It means the world to us that you have taken the time to share your experiences. Im was so pleased to hear that we were able to exceed with our customer service. A warm welcome back and we will try to find another way to exceed your expectations. Best RegardsNicolas HöglundHead Host

10/10 Excellent

Johanna, KL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay!
Stayed 1 night in Jan 2023
Response from Iida on 25 Jan,2023
Thank you for your lovely feedback and a warm welcome back to Hotel St. George again!

10/10 Excellent

Cyriac

Stayed 2 nights in Dec 2022
Response from Nicolas Höglund on 27 Dec,2022
Dear Guest,We're grateful for your kind and helpful feedback. I am pleased to hear that you enjoyed your stay with us. We are delighted to hear that you felt the service exceeded your expectations and accommodated your needs during your stay. Our team aims to provide a truly unique experience for each guest. The team works hard to improve our customer experience. Positive feedback is always welcome, its shows our team's hard work is working and worth doing. We hope next time we can impress you once more.I wish you warmly welcome back to Hotel St. George and Helsinki.Yours sincerely,St. George Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Nicolas Lampenius on 21 Dec,2022
Dear Guest,Many thanks for your most kind feedback. I am very pleased to hear that you have enjoyed your stay with us.I wish you warmly welcome back to Hotel St. George and Helsinki.Yours sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Nicolas Lampenius on 7 Dec,2022
Dear guest,Thank you for taking your time to leave us a review.It is a pleasure to see that you have enjoyed our stay here at St. George.We look forward to having you as our guest in the future.Kind regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Conveniently located. Comfortable and clean rooms. Great sauna and spa. Kind and friendly staff.
Stayed 2 nights in Nov 2022
Response from St. George Reception on 21 Nov,2022
Good Jennifer,Thank you for your amazing feedback. We are glad to hear that you have so thoroughly enjoyed your stay with us.We hope to have you as our guest again soon.

6/10 Okay

Seppo

Stayed 1 night in Oct 2022
Response from St. George vastaanotto on 29 Oct,2022
Hyvä Seppo Orsila, kiitoksia antamastanne palautteesta.Kuulisimme mielellämme missä näkisitte vierailunne suhteen parannettavaa esimerkiksi hotellin vastaanoton sähköpostiin lähetettynä.Toivotamme teidät jälleen tervetulleeksi hotelliimme.Ystävällisin terveisin:

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Great location for explore the City. A warm welcome. Try the bakery (busy on weekends) as a breakfast option.
Stayed 4 nights in Aug 2022
Response from Matis Baudry on 23 Aug,2022
Dear Paul,Thank you for your review. We, the hotel, greatly appreciate it. It is a pleasure to hear kind words and that you've enjoyed every aspect of our establishment. We wish to see you again in our lovely hotel. Best Regards,Matis BaudryHotel St. George Reception

10/10 Excellent

Shatha

Stayed 1 night in Aug 2022
Response from Nicolas Lampenius on 17 Aug,2022
Dear Guest, Thank your for taking your time to leave us a customer review. Wounderfull to see and hear that we have succeded in giving you the perfect stay. We look forward to having you as our guest again in the future! Kind regards,

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, good service, good location. The only negative were the dining options. The Thai restaurant. Diff twas crowded, nearly impossible to get in while the room service options were limited and the food was salty with not much taste otherwise,
Stayed 6 nights in Jul 2022
Response from Nicolas Lampenius on 21 Jul,2022
Thank you for leaving us this review. I have taken care of sending this forward to our kitchen so that they can check what has happened. We wish that we get a new chance to live up to your expectations and to our true quality of service.

10/10 Excellent

Thea

Stayed 1 night in Jul 2022
Response from Nicolas Lampenius on 21 Jul,2022
Wonderful to hear that we have succeeded this well once again. We look forward to having you as our guest in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue for a visit to Helsinki
Great location in Helsinki - spacious room with great dark curtains. Lovely shower in the room too. Helpful and attentive staff.
Stayed 1 night in Jun 2022
Response from Nicolas Lampenius on 14 Jun,2022
Dear Paul, Thank you for leaving such a heart warming review of us. We look forward to having you as our guest in the future.

10/10 Excellent

Vilhelm

Stayed 1 night in Apr 2022
Response from Nicolas Lampenius on 17 Apr,2022
Dear Vilhelm, Thank you for choosing Hotel St. George. It is wonderful to hear that you have enjoyed your stay with us. We look forward to having you as our guest in the future.

10/10 Excellent

Karima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean. Modern. Rooms were spacious and very beautiful! Enjoyed the breakfast so much. Staff were friendly and very helpful
Stayed 2 nights in Mar 2022
Response from Eeva Eskonniemi on 9 Mar,2022
Dear Karima, Thank you for your feedback. We are delighted to see you have enjoyed your stay here at St George. We hope to welcome you back soon.

4/10 Poor

Verified traveller

Liked: Cleanliness
Unjustified 5 star hotel, 3 would be more like it
I’ve no clue why this hotel is rated 5 stars. The rooms are average at best. The room service was the worst I’ve ever had. Pillows were uncomfortable. Granted, we were subjected to COVID restrictions that ruined the pool & sauna experience for us regardless of the hotel but the massage we’ve managed to snag was below par as well. Really nothing to write home about.
Stayed 1 night in Dec 2021
Response from Aino / Reception on 8 Jan,2022
Hey, thank you for staying with us and taking the time to share your review. We are sad to learn that we have not met your expectations. We are going to improve the areas mentioned for future improvement to deliver succesful hotel experience for our guests. We hope you give us another chance and visit us again. Warm welcome to St. George.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly staffs, excellent restaurant and a must try bakery, nice pool/sauna, all wonderful. Will definitely stay again.
Stayed 3 nights in Dec 2021
Response from Aino / Reception on 8 Jan,2022
Dear Andrew, thank you for staying with us and taking the time to share your review. It is wonderful to hear that you have enjoyed your stay with us and we have exceeded your expectations. We warmly welcome you to stay with us again! With kind regards, Aino / Reception

4/10 Poor

Seppo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2021
Response from Eeva Eskonniemi on 26 Nov,2021
Hyvä Seppo, Harmillista ettei vierailunne ole vastannut odotuksianne. Jos haluatte jättää avoimen palautteen, voitte olla meihin yhteydessä sähköpostitse. Toivotamme teille joka tapauksessa mukavaa loppuvuotta.

8/10 Good

Tuvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Eeva Eskonniemi on 26 Oct,2021
Dear Tuvia, Thank you for your feedback. We wish you a nice autumn and hope to welcome you back soon.

10/10 Excellent

Janne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Eeva Eskonniemi on 12 Oct,2021
Hyvä Janne, Mukava nähdä teidän viihtyneen St Georgessa. Lämpimästi tervetuloa toistekin.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Stayed 1 night in Aug 2021
Response from Eeva Eskonniemi on 6 Sept,2021
Dear Thomas, Thank you for your feedback. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very updated in regards to WIFI, condition of the linen, bathroom, and other amenities. The cocktails at the bar were fabulous and the fact that they had a SodaStream in the roam to make fresh carbonated water was a great idea.
Stayed 1 night in Aug 2021
Response from Eeva Eskonniemi on 6 Sept,2021
Dear Guest, Thank you for taking the time to write about your experience here at St George. Wonderful to see that you have enjoyed your visit. We hope to see you back soon.

10/10 Excellent

Wenjun

Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Mari, Hotel St. George on 13 Jan,2021
Dear guest, Thank you for your feedback. We look forward to welcoming you back as our guest.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at St George hotel
The Room, the breakfast, and spa were relaxing and fantastic! Location of hotel was central and within walking distance to everything.
Stayed 3 nights in Jul 2020

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Timo

Stayed 2 nights in Jul 2020
Response from Aino on 14 Nov,2021
Hei, Kiitos palautteestanne. Toivotamme teidät lämpimästi tervetulleiksi takaisin St. Georgeen. Ystävällisin terveisin St. Georgen väki

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Aino on 14 Nov,2021
Hei, Kiitos palautteestanne. Toivotamme teidät lämpimästi tervetulleiksi takaisin St. Georgeen. Ystävällisin terveisin St. Georgen väki

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Eeva Eskonniemi on 15 Mar,2020
Dear John, Thank you for your feedback. We hope you have enjoyed your visit and we warmly welcome you back.

10/10 Excellent

Lance, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and lovely rooms. People clearly care about the hotel - Highly recommended
Stayed 1 night in Mar 2020
Response from Eeva Eskonniemi on 18 Mar,2020
Dear Lance, Thank you for your feedback. Great to hear you have enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Tony, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All rounder - no complaints just good service, good sleep and great location for business
Stayed 1 night in Sep 2019
Response from Eeva Eskonniemi on 11 Feb,2020
Dear Tony, We would like to thank you for your feedback. So nice to see that you have enjoyed your visit. We hope to welcome you back very soon.

10/10 Excellent

Ramamanohara

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Eeva Eskonniemi on 24 Jan,2020
Dear Ramamanohara, Thank you for staying at St George. We are glad to hear you have enjoyed your visit. We hope to welcome you back very soon.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Eeva Eskonniemi on 24 Jan,2020
Dear Guest, Thank you for your review. We are glad to hear you have enjoyed your stay.

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel.
This hotel was fantastic. Located centrally, so walking was easy to all of downtown. The rooms was spacious and very comfortable. We had a corner unit on the second floor which was large and very quite. Didn't hear any road noise. Had a huge bathtub and nice shower. The soda stream in the room was a nice touch. The bar made really good drinks, but service was spotty. We would stay again in a heartbeat.
Stayed 2 nights in Dec 2019
Response from Eeva Eskonniemi on 6 Jan,2020
Dear Jeremy, Thank you for taking the time to write about your experience at St George. We are very happy to hear you enjoyed our superb location, room features and the drinks. We wish you a great new year and hope to welcome you back soon.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The hotel was amazing and in a fantastic location. Walking distance to all the shops, most sightseeing places and restaurants. Love the decor of the room. The cafe downstairs is superb Too and the service was good. One small downer is Housekeeping didn’t clear both the bins in the room and toilet until we called to inform them but this didn’t affect anything much.
Stayed 2 nights in Dec 2019
Response from Eeva Eskonniemi on 27 Jan,2020
Dear Gabriel, Thank you for taking the time to write about your visit at St George. It is very nice to hear that you haven enjoyed our central location, cafe served in our very own baker and the service. We would like to apologize for the housekeeping issue you had. We hope that all in all you enjoyed your stay and we hope to welcome you back in the near future.