Interior detail
Check availability

Reviews of Hotel Gandara Hermosillo

3 out of 5
Hotel Gandara Hermosillo
BLVD Kino 1000, Col. Pitic, Hermosillo, SON

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 258 reviews" "
Rating 8 - Good. 68 out of 258 reviews" "
Rating 6 - Okay. 54 out of 258 reviews" "
Rating 4 - Poor. 36 out of 258 reviews" "
Rating 2 - Terrible. 23 out of 258 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great personnel
Stayed 2 nights in Dec 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress bad condition like a dock my and my wife we have pain back bad matres
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Griselda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very dirty and in bad condition the beds were super uncomfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

BLANCA NORA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE UBICCION y conveniente
Excelente ubicación, muy conveniente tener el estacionamiento como un motel, con seguridad y tranquilo
Stayed 2 nights in Aug 2023
Response from aydee on 5 Sept,2023
Agradecemos el tomarse el tiempo con sus comentarios. gracias

4/10 Poor

Rodrigo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2023

6/10 Okay

Ignacio Doroteo

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel need to improve in heaters

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Hermosillo MX
This is conveniently located property just off Rt15 on the way to San Carlos, Guaymas and points south. Checkin was quick and I didn’t have to fill out one of those stupid info cards. They even escorted me to my room and showed me where to park. The hotel has full time Security and a gate - unlike the hotel in Prince George BC where they didn’t have any security and didn’t even tell me how bad the area was and thieves stole numerous items off my RV. There is a shopping mall next door and there are several restaurants nearby.
Stayed 1 night in Dec 2022

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Juanita

10/10 Excellent

Jesus

Stayed 1 night in Sep 2022

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from aydee on 29 Aug,2022
agradecemos sus comentarios, esos nos ayudar a superarnos

8/10 Good

Luis Manuel

Stayed 1 night in Jun 2022
Response from AYDEE on 8 Jul,2022
GRACIAS POR SUS COMENTARIOS

4/10 Poor

Irvin

Stayed 6 nights in Apr 2022

4/10 Poor

Randall

Stayed 1 night in Apr 2022

2/10 Terrible

Cesar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didnt respect my booking
Stayed 1 night in Dec 2021
Response from AYDEE on 21 Dec,2021
TKS

2/10 Terrible

Blain

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal estado las habitaciones la ventana del cuarto no cerraba la cama muy mal estado la alfombra muy sucia igual que el bano
Stayed 1 night in Dec 2021
Response from AYDEE on 20 Jan,2022
Gracias, tomaremos en cuenta sus comentarios..

6/10 Okay

Orlando

Stayed 1 night in Dec 2021
Response from AYDEE on 21 Dec,2021
GRACIAS

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay at Hotel Gandara
It was the worst room I stayed at in the hotel. I paid for an executive room and it was just a regular room. The door was old and broken and made horrible noise every time you open it. They have nice newer rooms they never use. They only use the old rundown rooms that need a total renovation or at least new doors, paint and beds i will probably never stay there again. The only good thing is the pool. But I guess you pay for what you get.
Stayed 7 nights in Jul 2021
Response from Gerencia Hoteles Gándara on 21 Jul,2021
Hola, lamentamos los inconvenientes presentados, nos hubiera gustado mucho que nos hiciera ver estos problemas durante su estancia, sin embargo agradecemos sus comentarios que nos ayudan a mejorar y que nadie mas vuelva a tener esos problemas. Reciba un afectuoso saludo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not the best hotel, but cheap
The tv signal keep going out so you couldn't watch a show or movie without going out for most of the time. I also had two guest to visit with me and my friend in Hermosillo for the afternoon and nothing was mentioned on paying extra for them to hang out at the pool with us. The hotel maintenance person was the one who made the issue and then demanded that I go to the front desk. The front desk clerk told me they cannot swim unless I pay (this was not mentioned at the time of check in nor in any documents that was presented to me) I was told it would be 130 pesos for one and additional 70 pesos for the second person. When I went to get my credit card to pay, the front desk clerk change the amount to be 170 pesos per person. I had to pay 340 pesos since I did not want to embarrass my friends. Mind you I booked the room for 10 days, could have given an exception especially when there were large crowds at the pool on the weekends partying all night and I am sure they were not all staying at the hotel.
Stayed 10 nights in Aug 2019

10/10 Excellent

Herman, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained, swimming pool in excellent condition, magnificent place..
Stayed 4 nights in Aug 2019
Response from ventas on 10 Aug,2019
gracias ´por sus comentarios

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from VENTAS on 12 Aug,2019
AGRADECEMOS SU COMENTARIO, GRACIAS

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from ventas on 26 Jul,2019
gracias por su comentarios

8/10 Good

jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Barry

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Syed, chicago,il

Disliked: Property conditions & facilities
Really it a bad experience I was going to booking hotel
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good service and excellent people. I’d like to come back
Stayed 1 night in Jan 2019

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities
Everything looks very nice and clean I would definitely stay again here, hopefully for a longer period
Stayed 1 night in Jan 2019

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs major update
The room needs major update. Bathroom door did not close properly. The inroom safe didn't work. Used lotion was left with new amenities and some amenities were never replace for my 7 day stay.
Stayed 7 nights in Dec 2018
Response from v on 22 Jan,2019
lo sentimos

8/10 Good

RUBENPORTUANTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always aware my needs, exelent customer service
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2018

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Many stays
The stay was fine, I have stayed here many nights. However the hotel is dated, the beds are as hard as a rock and the make you pay a deposit if you want the remote for the television. The pool area is excellent, very large pool. Hotel is secure, I didn’t try the restaurant.
Stayed 1 night in Sep 2018
Response from reservaciones on 31 Oct,2018
thanks your comments i will invite to try restaurant.

8/10 Good

Nigel

Comfy
Its a decent place to spend the night.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok for a short stay, nothing fancy.
The air conditioner wa great, pool is ok, service is good too, but cleanliness DEFINITELY needs improvement.
Stayed 2 nights in Aug 2018

6/10 Okay

Rico, Arizona

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
needs a lot of remodeling. bathroom needs a lot of work and new AC units
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, the room was super cold!! recommended
I really liked the staff. The pool was nice and clean and the hotel atmosphere was nice and quiet.
Stayed 2 nights in Jun 2018
Response from ventas hotel Gandara on 15 Jul,2018
gracias por sus comentarios

10/10 Excellent

Albert, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun with a group of friends.
Very nice pool! The hotel and staff were very friendly! Me and my friends had a blast!
Stayed 1 night in Jun 2018
Response from ventas hotel Gandara on 15 Jul,2018
gracias por sus comentarios

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again
Stayed 2 nights in Jun 2018
Response from ventas hotel Gandara on 13 Jul,2018
Lo sentimos. haremos que su estancia sea la mejor en la proxima visita. gracias

8/10 Good

jaxxxie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Budget Hotel
The room isn’t the most comfortable, but it is very spacious. The only bummer was the pool was closed, but they were in the process of doing renovations which is understandable. It isn’t the most modern looking hotel but the TVs are nice. No mini fridge though.
Stayed 4 nights in May 2018
Response from ventas hotel Gandara on 6 Jun,2018
thansk commnets

6/10 Okay

D, Mexico

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2018
Response from ventas hotel Gandara on 11 Dec,2018
GRACIAS POR SUS COMENTARIOS

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The hotel is a bit old and it can be noticed, but it has the all the commodities, such as wifi, restaurant, and pool, the room has a couple of issues, there is a lot of outside noise coming from the bathroom ventilation but if you close the door you can barely hear it, also there is a lot of light coming through the front door at night, because it has a gap on the side of the hinges and a lamp right on top of the door. Overall is a decent hotel, it just needs some remodeling.
Stayed 6 nights in Apr 2018
Response from ventas hotel Gandara on 25 Apr,2018
thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Get what you pay for
We did get the cheapest rooms there so my experience was not very good None of the lamps had light bulbs I was in Mexico for a spiritual retreat and really just needed a place to put my stuff so I wasn't expecting very much.
Stayed 2 nights in Apr 2018
Response from ventas on 25 Apr,2018
im sorry, we will hope the next.

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really really like this hotel
I always stay at this hotel because it's near my doctor's office.
Response from ventas on 12 Apr,2018
gracias por sus comentarios

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ventas on 15 Apr,2018
gracias por sus comentarios

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The “bell boy” walked me to my room. Once we were there, he literally was inspecting the room when we got there. My room is suppose to be ready and clean when I get there. The closet doors were chipped from the bottom. It was an old room.
Stayed 1 night in Mar 2018
Response from ventas on 11 Apr,2018
sentimos este incoveniente,gracias por sus comentarios