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Reviews of Hilton Grand Vacations Club Ocean Oak Resort Hilton Head

4 out of 5
Hilton Grand Vacations Club Ocean Oak Resort Hilton Head
41 South Forest Beach Drive, Hilton Head Island, SC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 220 out of 263 reviews" "
Rating 8 - Good. 28 out of 263 reviews" "
Rating 6 - Okay. 10 out of 263 reviews" "
Rating 4 - Poor. 3 out of 263 reviews" "
Rating 2 - Terrible. 2 out of 263 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela, Pickerington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! Beautiful, clean, safe….can’t say enough good things. Traveled with kids as a single mom.
Stayed 4 nights in Mar 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and right on beach! 2 bed, 2 bath suites are beautifully furnished and clean. Travelled with my daughter and fiancé.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sistas united
It was a sister's trip and we really enjoyed it!! It was more than we expected and would come back again!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property right on the ocean. The staff could not be more friendly or accommodating. We had a wonderful time staying in our beautiful 2 bedroom 2 bath condo with ocean and pool views from our balcony!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

SUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and diverse experience programs. The dishwasher and coffee machine were dirty.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, Clean, and Comfortable Suite
We really enjoyed our stay at the Ocean Oak Resort. The suite was super clean and looked like it was brand new. Very large open space included full kitchen, dining, living room. 2 large bedrooms with comfortable beds and 2 large bathrooms. We had an ocean view suite and could see the ocean clearly from the bedroom, living room and of course, from the large balcony. John showed us to our room and helped with the luggage. He was super friendly and knowledgeable about the area. Our only complaint would be the staff at the onsite restaurant seemed to want to avoid helping guest. The first night they told us the kitchen was closed even through it was at least and hour before scheduled closing time. I went down for breakfast the next morning and there was no one there to take my order, other people were sitting there eating their food so I know they were open. My wife and her sister were finally able to get lunch there, but said the staff seemed unfriendly. I highly recommend this property for a Hilton Head vacation. Just avoid the onsite restaurant and you should have a great stay!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was always welcoming and the concierge was informative and always seemed to want to help - was genuinely interested in what we thought about areas we visited - even spoke to us during one of her breaks outside. The pools were very clean and a good size, never over-crowded. The beach access was close; games available to play such as corn hole and ping pong, activities for kids on certain days. The room was very spacious, clean and the beds were so comfortable! Property seemed very safe and quiet later in the evening; needed room key to enter the elevator located in parking garage. Only 2 complaints for me - food was not the greatest and only had the pool restaurant, so we ate out or made our own food most of the time; and we didn't get room service daily due to the fact we only stayed 4 nights, but they were very good about picking up dirty towels and bringing new ones to our door.
Stayed 4 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property. Perfect for families! We will be back
Stayed 4 nights in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Mandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and conveniently located near all the activities on the island. We truly enjoyed our stay!
Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great..... No complaints
Stayed 3 nights in Apr 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelent place to stay
Stayed 2 nights in Apr 2023
Response from Arismel on 13 Apr,2023
Thank you for the wonderful review we hope that your future travels bring you back to the Hilton Head area soon.

6/10 Okay

Christina

Stayed 4 nights in Apr 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Arismel on 13 Apr,2023
We greatly appreciate your perfect "10" review and hope to welcome you back soon.

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront resort with excellent amenities in and out of the condo.
Stayed 1 night in Mar 2023

8/10 Good

William Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 3 nights in Mar 2023
Response from Arismel on 13 Apr,2023
Thank you so much for your feedback of "All Excellent" as that is what we aspire to achieve at the resort. We hope to welcome you back soon.

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and kind, pool and beach access were easily walkable and within an easy walking distance with 5 kids.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay on HH
Stayed 2 nights in Mar 2023

10/10 Excellent

Vicki

Stayed 2 nights in Feb 2023

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Magnificent!
Stayed 3 nights in Feb 2023

2/10 Terrible

Faye

Stayed 1 night in Feb 2023

8/10 Good

DONNA, Pickens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rained the entire time we were there but our two bedroom was great. 6 people - tons of room. Great bathrooms. Loved the free DVD rental.
Stayed 2 nights in Feb 2023

10/10 Excellent

Pamela

Stayed 6 nights in Jan 2023

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last minute getaway
great view, great room
Stayed 1 night in Jan 2023

8/10 Good

JAEHO

Stayed 1 night in Jan 2023

10/10 Excellent

Vuday

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: spacious, clean, great to hunker down. Cons: no locks on bedroom and bathroom doors, so very little privacy.

8/10 Good

Megan

Travelled with family
Liked: Amenities, property conditions & facilities
Great location on the island and lovely view of the ocean. Unit was very large, plenty of space for our group. Unit was relatively clean but the floors were pretty dirty. Parking was fine in the off-season but I imagine would be challenging in the summer.
Stayed 4 nights in Nov 2022

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must do!
Amazing as always, excellent customer service
Stayed 2 nights in Nov 2022

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Location
Stunning location! Lovely and friendly staff that went above and beyond expectations. Highly recommended!
Stayed 2 nights in Oct 2022

10/10 Excellent

Frances

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great!
Stayed 3 nights in Oct 2022

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful about this property from the staff, the huge room, the pool and hot tub and the bar and grill. Beach access was so convenient! This property is officially a 3 star but looked and felt like a 4 star!
Stayed 1 night in Oct 2022

10/10 Excellent

George

Stayed 3 nights in Sep 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
This is our second time staying here. Love the modern facility, ambiance, comfort of the rooms and the location is perfect.
Stayed 6 nights in Sep 2022

10/10 Excellent

Todd

Stayed 2 nights in Sep 2022

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool. Easy access to beach. Friendly staff. Very helpful.
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September visit
The resort is prob even more beautiful than the photos. Went mid Sept so the area was not crowded. Very wide beach at that part of the island. The balcony is wonderful and the view of the resort is beautiful even tho we did not have a full ocean view. We would definitely return. Only issue we had since we were on the first floor was we could hear other units flushing the toilet at night - loud enough that I finally had to wear ear plugs after being waked up several times.
Stayed 4 nights in Sep 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Room and pool were awesome. Staff was excellent. A really nice resort!
Stayed 6 nights in Jul 2022

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
Beautiful low key condo oceanfront. Visited with family of 6. We have 4 kids ages 6,8,11 and 13. Great full kitchen and washer and dryer. Would highly recommend. We spend day at Westin because visiting my sister who has a family wedding there. The Westin was more of a resort many restaurants. Rooms were pretty small at Westin and much busier place. Was happy with our decision to stay at the Hilton grand vacations.
Stayed 3 nights in Jul 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

6/10 Okay

Lyla, Silverdale

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Furnishings old. The couch smelled. We had to wear shoes in our room because the bottom of our feet were black from the floor. Only 1 employee worked food/bar counter and it closed too early. Won't stay again.
Stayed 5 nights in Jun 2022

10/10 Excellent

PATRICIA

Stayed 1 night in Jun 2022
Response from Caleb Graham on 3 Jul,2022
Thank you so much for your perfect, "10" rating. We hope that your future travel plans bring you back to the Hilton Head area soon.

10/10 Excellent

Anca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has an amazing view.
Stayed 1 night in Jun 2022
Response from Caleb Graham on 24 Jun,2022
Anca, We are so glad that you enjoyed the spectacular views that the resort offers. We do hope that your future travel plans bring you back to the Hilton Head area soon.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and didn’t feel congested w people. Had everything you could want for a family vacation at the beach.
Stayed 2 nights in Jun 2022
Response from Caleb Graham on 24 Jun,2022
Jessica, Thank you for your perfect, "5" review as we love that fact you enjoyed our spacious resort. We hope that your future travel plans bring you back to the Hilton Head area soon.

10/10 Excellent

Gillian

Stayed 3 nights in May 2022

10/10 Excellent

Nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach. Hotel is nice, great balcony views. Great for both families and couple getaways. We stayed 5 nights. They were not planning on cleaning during our stay until our 4th day but were very accommodating when asked to come clean earlier.
Stayed 5 nights in May 2022

10/10 Excellent

ERIN, Greenville

Stayed 5 nights in Mar 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property numerous times and have always loved it! Everyone is so nice and welcoming! We will definitely come back.
Stayed 4 nights in May 2022
Response from Terrie on 10 May,2022
Thank you for your great review and for being a return guest. We look forward to your next stay.