I’ve been staying at Liberty Central Citypoint for a few years now, both pre and post-pandemic, and I was disappointed to see how wear and high volume is taking its toll on the property. The staff are awesome, efficient and friendly, but the rooms and common spaces are tired. The doona was too small for the two king singles that has been pushed together to make a king bed, the bathroom didn’t smell clean, the carpet outside the lifts was stained, the laminate floors in the rooms damaged, and the windows filthy with dirty drips. The breakfast in the executive lounge was limited, and while the staff were eager to collect food from the restaurant and bring it to the executive lounge, the lack of choice didn’t justify the expense of access. And the e-keys needed to be recut every time we tried to access our level, a process because the lifts are slow to respond after being called. The location is perfect, literally in the heart of D1, and the views unbeatable. I consider myself a loyal and regular guest, but will probably look elsewhere the next time I’m in Saigon.