Minibar, in-room safe, desk, free cots/infant beds
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Reviews of Moon Light

Moon Light
180-182-184NGUYEN TRAI, BEN THANH WARD,, DISTRICT 1,180-182, HO CHI MINH CITY, SGN

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Lucy, UK

Liked: Room comfort
Good location, comfortable
Slept well here after a long flight. Hotel is in a good location for bars and restaurants and there are a few little shops across the road for drinks, snacks etc. Pillows smelt a little sweaty and the maid tried to come in at about 8:30am to make up room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mad traveller, qld australia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient quiet city location
Great hotel, hard bed but everything else was great, walking distance to all city locations.

8/10 Good

Vicky, NZ

Liked: Cleanliness, room comfort
Great location
Hotel is great, close to September 23 park and Ben Tanh market. Room very clean and super quiet. Delicious breakfast with lots of choice. Friendly, helpful staff.

2/10 Terrible

DV, Hong Kong

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice Location, Breakfast and Bed, but POOR SERVICE
The headline says it all. Many mistakes were made by the staff. We requested missing items, then never got them. We asked for an extra bed, they promised to bring one, then said the housekeeping staff had gone home. On top of this the desk clerk was rude. Oh, the room was very dirty, dusty as well. Unless you like this kind of treatment you will want to avoid staying at this hotel.

4/10 Poor

HK Traveler, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Nice Breakfast. But Poor Service
My family and I stayed at this property twice during our Vietnam visit. The first time was for 3 days, and the second just for a brief stay to catch our early flight to Hong Kong. The location in district 1 is excellent. The simple buffet breakfast is nice, the beds are comfortable, but NOTHING ELSE about our stay was as it should have been. Some of the staff were rude and did not follow through on addressing our concerns and requests during both stays. The HOUSEKEEPING department is a disaster! We found dust nearly 1cm deep on horizontal surfaces in the room and wrote a note in the dust "Clean Me," but nothing was done. The air-con did not work when we arrived. It was supposedly fixed, but failed again. Finally, on the second try it was fixed properly, but the workers left quite of a pile of white dust behind that was still there several days later with our second visit. The room did not have enough supplies and towels upon arrival during both visits. On the second visit after a 7 hour bus ride from Mui Ne we walked in the room and found no extra bed for our son as ordered. They promised to deliver one then said the housekeeping staff had just gone home and they could not help us. Thank God for a king size bed in this case. The final failure was to give us a wake up call at 0300 for our trip to the airport. The call finally came at 0320. You may want to find another hotel in the area with similar advantages and a more caring, competent staff.

10/10 Excellent

PaulV, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
There were many hotel options to choose from in the centre of the city. I chose this one due to location and price, which fared similarly to others at the same star rating. I chose the deluxe option which might not have made much difference but didn't see the other rooms to compare. Was very peaceful so was able to get a good night's sleep with decent air conditioning, and very clean. Mattress slightly hard but didn't bother me, slept very well. Breakfast wasn't very exciting but served it's purpose - don't be put off by that. Overall, better quality than a UK travelodge, and cheaper (unless you book the advanced sale rooms!).

8/10 Good

Amy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
The hotel was centrally located and very pleasant. The breakfast buffet was great.

6/10 Okay

Tina, San Francisco, USA

Liked: Staff & service
great location, friendly staff
excellent customer service - rooms were a bit dated but still comfortable enough. 2 beds were pushed together to make a king bed. the room doors have a security alarm that goes off if it is not shut closed all the way - found it useful and provided an extra sense of security. walking distance to tourist attractions..thought the rooms are not as new as other hotels nearby it is still great for 1 or 2 nights for the price and location.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
overall good hotel to stay
it was a good hotel to stay however the rooms are a bit old. The breakfast was good.

10/10 Excellent

Susan, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great mid range hotel
Very convenient location. Basic but comfortable room. Nice breakfast. Friendly staff.

8/10 Good

Susan Hammond, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly staff. Nice breakfast with variety of western and Vietnamese food choices.

10/10 Excellent

Miika, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with good price
Well located, good quality hotel with cheap price. Out of Pullman and Alcove Library hotel which I stay during my stay in Saigon Moonlight has the best price/quality ratio.

10/10 Excellent

judith & tony, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central hotel
very good and helpful staff good breakfast, safe in room

8/10 Good

Jobin, Washington, DC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price in district one
Very good for the price, although the staff didn't speak English very well and had to confer with each other about everything I said. Good location, decent room.

10/10 Excellent

Peter G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Overview
For any travellers wishing to stay at this hotel let me list the good points:- Wi-Fi in room very good, TV channels excellent about 70 channels so something for everyone, located in a central part of district 1, we had a suite which is bigger than the normal room and asked for a room at the back which they gave us and even though the room had windows we couldnt hear any sounds at all. For bad points, the shower pressure is not good so goes from hot to cold all through the shower which isnt good for young children, some at reception speak good english but other personnel speak very little and understand less. I would stay there again.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy & comfortable room... simple & nice breakfast... convenient location...

10/10 Excellent

lzhew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new and modern at a great price
We stayed here for 3 nights and were very satisfied with the hotel. All the rooms and facilities look like new and are well maintained. The room is on the small side, but it has a large window, spacious and clean bathroom and all the amenities you would need for business or holiday travel, including cable TV! Breakfast was good, Vietnamese-style congee or noodles, or omelette for Western appetites. The location was also good, the street itself has a lot of high-street fashion stores like Mango, Diesel etc. and is about 15-20 mins walking distance to Dong Khai St or a $2 taxi ride. I recommend the beef pho (noodles) at Pho 42 across the street. We will definitely stay here again next time.

4/10 Poor

TheSillyAshy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel? Or was it hostel?
1) Poor customer service - no appropriate service was rendered in light of the non functioning air-condition in the room. Downgraded without first informing us and didn't bother explain to us what went wrong and whether a relocation to another room will be happening. Stayed in a downgraded room but paid premium. 2) Location of hotel is good. In a heart of the city..walking distance to Bui Vien, Ben Thanh, Saigon Sq, Notre Dame. Easy to get a cab. 3) breakfast wasn't good - limited choices of food. selection of fusion (mixture of asian and western).

10/10 Excellent

Josep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice: new, modern, great location, staff.
Its' a great choice for a hotel in Saigon. We have been in 4 different hotels in this city during the whole stay, and this is by far the best one we have stayed, and at the same price than the others. It's really new, with good location, nice rooms and with great attention from the staff. Very good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best 3 star hotel for the money in Saigon
I am from the USA and have been living in Vietnam for 8 years. This hotel is the best value in Saigon. The rooms are small-medium but very clean and comfortable. The front desk often upgrades me when they do not have a double bed in the class I booked( always the small room) . Last time I was upgraded to the best room for this reason. Great location near Pham Ngu Lao, but on an upscale shopping street far enough away from all the scammers and criminals that infest Pham Ngu Lao. Really for the money this is the best hotel in Saigon, unless you want 5 star !

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value of money

2/10 Terrible

Sonia, Ho chi minh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estaba cerrado
Llegamos al hotel y no estaba abierto. Unas personas nos indicaron que estaba cerrado y hemos tenido que buscar otro alojamiento y nos han cobrado la no estancia!

6/10 Okay

ボッチ, 埼玉県

朝食のフォーは美味しかった…。
同クラスのホテルを宿泊していますが、朝食は品数が少なく見えましたが満足できて、まあおいしかったかな…。朝食のフォーは専門店で食べるのと同じですよ。日本人成人男性には十分かな。 宿泊者に日本人は私たち以外いなくて、欧米人と韓国系の方たちのツァー団体でした。 日本語ができるスタッフはいないようなのですが、ちょっと頑張って英語と身振り手振りで何とか話しかければ大丈夫そうです。スタッフの皆さんは男女とも愛想もよく、優しそうでしたから…。

4/10 Poor

Verified traveller

Disliked: Room comfort
Bloß kein Zimmer zur Straßenseite buchen
Das Moonlight Hotel liegt im Touristendistrict von Ho Chi Minh und alles ist recht gut zu Fuß zu erreichen. Als wir ankamen waren die Zimmer noch nicht ganz fertig obwohl wir schon rein konnten. Die Kissen waren nicht überzogen und Seife hat gefehlt. Obwohl wir nicht das günstiste Zimmer gebucht haben und ich extra erwähnt habe das ich kein Zimmer zu Straßenseite möchte, habe ich ein kleines Zimmer bekommen wo der Straßenverkehr sehr laut war. Zwar war das Personal sehr hilfsbereit nur sehr oft war das Englisch zu schlecht und man konnte sich nur schwer verständigen. Nachts konnten wir kaum schlafen da es viel zu laut im Zimmer war. Man dachte die Fenster sind offen, so laut war es. Schlafen ist hier wenn dann nur mit Ohrenstöpsel möglich. Das Frühstücksbuffet war nicht sonderlich gut. Es gab mehr Mittagessen als Auswahl an Frühstück und das um 08:00 Uhr morgens.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra beliggenhet
Supert plassert i distrikt 1. Fint hotellrom, men noe mugg på badet. Hyggelig hotellpersonell, men for dårlig engelskkunnskaper. Dårlig frokosttilbud.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好
這已是第三次或第四次住此家飯店, 客房環境一直都佷乾淨

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my second time to stay here
due to my first time experience, i choice this hotel for another stay, the room and service is good, and the breakfast has improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad choice
the room is comfortable and clean, but the breakfast just soso. the price is acceptable for me

8/10 Good

Thomas, München, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles okay für den Preis
Das Hotel ist sauber und die Angestellten sprechen recht ordentliches Englisch. Obwohl das Hotel an einer recht lauten Strasse liegt, war unser Zimmer nach hinten raus nicht laut. Die Lage ist okay, die meisten Highlights sind zur Not zu Fuß zu erreichen. Wegen den in dieser Gegend mit Rollern zugeparkten Gehwegen ist man mit einem der billigen Taxen aber besser beraten. Das Frühstück ist nix besonderes, aber man wird satt, gut ist die Nudelsuppe (Pho). Insgesamt war ich für den sehr moderaten Preis echt zufrieden.

6/10 Okay

Roy, Taiwan

Disliked: Cleanliness, property conditions & facilities, room comfort
服務仍須加強
飯店對面有ok便利超商，在附近吃飯很方便，距離范五街酒吧、西貢夜市走路約15分鐘，飯店本身設備簡便，櫃台人員可英文溝通，主要優點是便宜，就不要求太多。

8/10 Good

Pernilla, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Saigon
The hotel was good! We had a nice, normal, clean room on the 6th floor with a really big bed. They played music in the corridor quite late in the evening, but we called the reception and they switched it off. The first morning they played music in the corridor already at 7, but luckily there where no music on the second morning nor in the evening. The breakfast buffee was good. The hotel is located in a nice area on a shopping street, and it was easy to go anuwhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
有對外窗就是好選擇
房間：房間沒有想像中的大，但當初會選擇這間飯店就是看上基本房型也有大片對外窗，而的確我對這點非常滿意。隔音效果不太好，因為門縫從外頭看進去是會透光的，門外的聲音會很明顯。房間內的插座稍嫌不足，每個地方都只有單插座孔。 地點：距離范五老街以步行來說是有點遠了，但是還是不錯的選擇，門外就有公車可以到，另外過馬路左前方有24h的便利商店，右前方也有藥局，附近是中式餐館。 餐點：早餐不會偏離三星級旅館應該提供的平均水準，以服務員的服務品質來說非常滿意。 建議：若是隔音效果再好一點會更好。 房間建議： 最基本的房型也有大片對外窗，不過若是要看到教堂建議選擇西面房間。

10/10 Excellent

eric, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新，睡床很舒適
还会回来。

8/10 Good

eic, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good for this room rate
This my sixth time stayed.

6/10 Okay

Roland Andersson, Vittsjö-Sverige

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bekväma sängar, mycket bra frukost buffé
Hotellets service lever inte upp till vad man kan förvänta sig.Dock är personalen vänliga och försöker verkligen att göra sitt bästa,men bristerna i engelska språket gör att det ibland uppstår problem och missförstånd. Problem med att ställa in kall- resp. varmvatten i duschen var väldigt irriterande,vilket gjorde att det tog lång tid att duscha.

4/10 Poor

Hans

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok hotell men förstår inte de höga betygen
Helt ok mellanklasshotell. Små rum och dålig frukost dock. Lite småskitiga rum men viljan fanns hos personalen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central location
Close to the nightspots and most of the attracations. Rooms were quite and the breakfast was good also for Non-Asian tastes.

8/10 Good

Moritz, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentral gelegen
Das Hotel liegt sehr zentral, ist sauber und gepflegt. Im Preis inbegriffen ist ein sehr ausgiebiges Frühstücksbuffet sowie WLAN-Nutzung

6/10 Okay

yukisan

バスタブがかなり貧弱でしたが、それ以外は並といったところでしょうか。

10/10 Excellent

Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable, hotel in the heart of Saigon
Nice, clean, hotel with perfect location only 10 minute walk from Benh Tranh market. Friendly staff. Trustable taxis (Vinasun) just outside. About 25 minutes with taxi to airport.

10/10 Excellent

Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in HCMC, good value for money
Clean hotel with friendly staff. Good sized rooms. Located perfect in HCMC - walking distance to most "must-sees"; 10 minute walk from Ben Thanh Market, 10 minute walk to Saigon River, 15 minute walk to War Museum. 25-30 minutes in taxi to airport. Breakfast is good with wide selection of "western" food; (scrambled eggs made upon request, omelettes, bacon, toast, baguettes. Wide selection of "eastern" breakfast as well (Phó, fried rice etc). Rooms facing the street will be bothered by traffic (the usual honking in Vietnam) so ask for a quiet room away from the street and it will be quiet.