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Reviews of Royal Dragon Boutique Hotel

3 out of 5
Royal Dragon Boutique Hotel
1/16 Hoang Viet Street, Tan Binh District, Ho Chi Minh City

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Vivian

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I like it because it near the airport but one staff is not helpful when I ask to fix the broken toilet. Never come back here again.
Stayed 7 nights in Mar 2024
Response from Receptionist on 3 Apr,2024
Apologize for all of thisHopeful you can give us some opportunity for fix all of this misconceivesGlad to serving on you in the next time

8/10 Good

Tuyet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stop over one night on our way to Can tho. Staff is friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

wei sin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Receptionist on 18 Feb,2024
Thanks for your visit and glad to welcome for your next time

10/10 Excellent

Warren

Stayed 1 night in Dec 2023
Response from Ms Thuy on 20 Dec,2023
Thank you so much .Merrt Christmas & Happy New year!

6/10 Okay

Diem Thuy

Stayed 2 nights in Dec 2023
Response from Receptionist on 18 Feb,2024
Thanks for your visit

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medium sized business hotel near SGN airport.
Solid VN business hotel. Relatively new. Appeals to mostly locals and surrounding countries. Breakfast (included) is VN standard w noodles and eggs on order. Short hours 6:30-9:30. Rooms are clean, twin elevators but only steps from street level and no bellman. Althpight front desk was very willing to help. Near airport and convenient yet not really walkable.
Stayed 5 nights in Oct 2023
Response from Nhu on 30 Oct,2023
Dear Sir/ Madam,Greetings from Royal Dragon Boutique Hotel !We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely,Royal Dragon Boutique Management

10/10 Excellent

Avery, Manassas Park

Stayed 2 nights in Oct 2023
Response from Ms Thuy on 20 Dec,2023
Thank you !

10/10 Excellent

phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are quite helpful and friendly!
Stayed 2 nights in Jun 2023
Response from Thuy on 1 Aug,2023
Thank you so much. I hope to see you soon

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location close to the airport
We only were here for one night nd arrived late. They were quite helpful and let us check out late. The area is ok, but convenient to the airport. Breakfast could have been better, but was ok. Overall quiet place, which is hard to find in the city.
Stayed 1 night in Feb 2023

10/10 Excellent

phu Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jan 2020
Response from Royal Dragon Boutique Hotel on 10 Mar,2020
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel has an entry foyer that is quite large. There are steel gates across the entrance that are closed each night. They open them for any late checkins. At no time did i feel unsafe in this area. I think the gates are more a tradition as all buildings here have large heavy gates. The rooms are large with a balcony. They are made over every day if you wish. The breakfast includes western style food. The shower was hot at 7;00am but by the time my wife got up at 9;00 it was cold. There was no more hot water for the rest of the day. Because this hotel is in a residential area there are dogs that will often bark late at night. On the plus side; It is very close to a hospital/clinic, good shops and it is a short walk to Cho ( market ) Pham Van Hai. This is an unsung gem. It is a general market used by the locals. My face was the only white one the day i went. There was no one hassling me and the prices were lower than at the famous Cho Ben Than. Eateries are everywhere. In short; it is a good hotel in the heart of the real Ho Chi Minh City.
Stayed 11 nights in Dec 2019
Response from Royal Dragon Boutique Hotel on 8 Jan,2020
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe, friendly people and service, I suggest to stay in, I am highly recommended
Stayed 2 nights in Dec 2019
Response from Royal Dragon Boutique Hotel on 17 Dec,2019
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Royal Dragon Boutique Hotel on 6 Dec,2019
Dear Sir/Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Royal Dragon Boutique Hotel on 15 Nov,2019
Dear Sir/Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
stayed overnight while flying in and out of HCMC. Beautiful hotel, found some decent restaurants fairly quickly in the area, breakfast was MEH. Very comfortable beds, etc
Stayed 1 night in Jan 2019
Response from Mr.Nathan Chau | sale department on 15 Jan,2019
Dear Value guest Royal Dragon boutique hotel xin chào! We hope you have safely arrived back home in your beautiful house. My Team joins me in thanking you for staying with the Northern Hotel for your recent holiday in Ho Chi Minh City. I would like also thank you very much for your nice comments here on Google community. it's a pity when we only get 3 star review from you. Would you mind to let us know what you are not satisfied with the hotel service? It will help us improve the services day by day. I appreciate for your comment Yours sincerely,

8/10 Good

Erica

Liked: Staff & service
Disliked: Cleanliness
Bra hotell nära flygplatsen, bra service
Trevligt hotell som ligger nära flygplatsen men annars väldigt off och dåligt utbud av restauranger i närheten. Servicen var bra men hade lite problem med språket då de inte pratade så bara engelska men det löste sig med google tanslate och entusiasm.
Stayed 1 night in Nov 2023
Response from Ms Thuy on 20 Dec,2023
Thank you !

10/10 Excellent

lepio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

yeonga

Travelled with family, Business traveller
가격대비식사괜찮음.화장실하수구냄새완전심함

10/10 Excellent

Phanida

Stayed 11 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room condition is good
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Jaeho

Business traveller
Stayed 4 nights in Jan 2020
Response from Royal Dragon Boutique Hotel on 10 Mar,2020
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinion for hotel
Service is good. Facility is better. Location is best.
Stayed 3 nights in Dec 2019
Response from Royal Dragon Boutique Hotel on 8 Jan,2020
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Royal Dragon Boutique Hotel on 17 Dec,2019
Dear Sir/Madam, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

8/10 Good

Pui Ling Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quite hotel
Nice boutique hotel. Clean and comfortable. Only 10mins drive from the airport. So Royal Dragon is a good place to stay for a short business trip. Breakfast is simple but good enough. If in room could provide free bottled water and coffee sachets that would be great! Quite a lot of restaurants within the areas in 10-15 minutes walking distance.
Stayed 2 nights in Nov 2019
Response from Royal Dragon Boutique Hotel on 6 Dec,2019
Dear Sir/Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our service. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us. Kindest regards, The management team Royal Dragon Boutique Hotel

2/10 Terrible

Jae Kwang

Liked: Cleanliness
Disliked: Staff & service
직원 교육 엉망
1. 바구니가 있어 벗은 속옷, 양말을 넣어놨는데, 말도 없이 가지고가 빨래비용을 달라고 함. 호텔 내규라고 하고, 어쩔수 없다고 돈달라고 함. 2. 호텔닷컴을 통해 예약했는데, 익스피디아 닷컴통해 예약했다고 함. 동료 1박 취소 요청했으나 , 거절당함. 오전타임 신입사원은 환불가능하고 함. 3, 외진 곳이라 한국식당은 1개 있으나, 택시기사가 잘 못찾아옴.
Stayed 4 nights in Aug 2019
Response from Hanh on 4 Sept,2019
Dear Jae Kwang Thank you so much for your review regarding your recent stay in our Hotel It was regret that we failed to reach your expectation. We are not sure if "basket you have put your underwear and socks" you have mentioned is our laundry service and you have been asked for payment. We do apologize for the misunderstanding in this case and we have noted your comment for further improvement in the future Best regards Royal Dragon Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in overall
The room is absolutely great, plenty of room space, we love it. Just when we ordered a double king size room, they gave me two single beds room which made us need to request correction, is that a system problem or what?
Stayed 1 night in Mar 2019
Response from Daisy on 28 Mar,2019
Dear Our Guest, We are very thankful for your review. About the wrong kind of bed is our mistake, hope you sympathize. Looking forward to serving you again!

6/10 Okay

Nian

Disliked: Cleanliness
Barely come back
Located in a quiet alley but dogs barked all the time. It's very annoying, especially in the early morning. We can tell just done the rennovation for room. Modern style and nice bed. But the floor is quiet dusty that friend and I couldn't send for but mop the floor twice by our own BKFT is very simple. Not buffet style and u can only choose one set out of options. Staff at reception can't really speak/listen English well. Miscommunication also brought inconvenience to the trip. Close to airport, 10 mins drive
Stayed 1 night in Feb 2019
Response from Jennifer on 18 Feb,2019
Dear Mr./Ms. Nian, Thank you for your review and trust that you have had a great weekend. Mr./Ms. Nian, please be assured that your feedback and comment via Expedia review have been discussed at length with our team to understand the cause of the incidents in detail and subsequent corrective action taken. Guest feedback is important to us and is the key to the ensuring consistency of our product and services, and your comments have given us some insights on where improvement is required. We understand that as a guest you have the freedom of choice in hotel selection within Ho Chi Minh City and we are terribly sorry to learn that you will not consider staying with us again. However, we do hope that you will allow us the opportunity to be of service to you again in the distant future. I remain at your kind disposal should you require any assistance. Sincerely, Ms. Jennifer Nguyen