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Reviews of Spotlight Hotel

2.5 out of 5
Spotlight Hotel
184 Cong Quynh,District 1, Ho Chi Minh City

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There are many nearby eatery. There are a market too
Stayed 3 nights in Feb 2020
Response from Ms.Nha - Manager on 7 Feb,2020
Spotlight Hotel would like to thanks so much for your choice. We wish you will have a good day Hope to see you in the near future!

6/10 Okay

Gabriela, close to local restaurants and vegetarian restaura

Liked: Cleanliness
Clean, friendly, central location, stair lovers
The hotel is in the tourist area, district 1, walking distance to Than Bin market and some sightseeings. The only disadvantage of this hotel are the stairs. Our room was on level 4, which means actually 5 floors up. I booked the superiour room and the picture showed a window. When we arrived, we found out its a tiny window to a hallway, not to the outside and I payed extra to get a room with a window as I can't sleep in an enclosed place. Our room, deluxe, was still very small, but managable with large window, small desk and it was simple and vlean. The pillows hard, but we got them exchanged for softer ones. The next day I saw the superior room and it was really tiny....The positive side of the place is the super friendly staff and convenience of the location.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Good value for money. We only stayed a couple of nights. Lot of restaurant around as well as a supermarket.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap and cheerful but hot water for the shower was weak. Bathroom isn't that clean.
Stayed 3 nights in Dec 2018

6/10 Okay

john michael

Liked: Cleanliness, property conditions & facilities
Tiny room
Was disgusted when I arrived to be told that my de luxe room was booked Wrongly price wise and was given a tiny standard room with no windows to the outside,I booked a long time ago so why was I not informed before arriving???
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lift small size room free break fast is very little
Stayed 3 nights in Nov 2018

10/10 Excellent

Clarence, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotligjt hotel
Stayed at this hotel for 5 nights with a friend. Location was very near to Bui Vien and many other shops. Hotel seems new and the facilities were good. Cleanliness was also very good. For a low cost hotel, I have nothing but praises. Hotel staffs were friendly and helpful too. Enjoyed my stay here 👍
Stayed 5 nights in Aug 2018
Response from Ms. Nha - Manager on 8 Sept,2018
Hi Sir & Madam, Thanks so much for your choice. Your feedback about our hotel make us so happy. Your pleasure is our happiness. Hope see you next time. Best regards,

10/10 Excellent

Do, United states

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. Great costumer service. Good price. Very clean. Will come back to this hotel next time.
Stayed 1 night in Aug 2018
Response from Ms. Nha - Manager on 14 Aug,2018
Good morning, This morning so beautiful & we are so happy beacuse of your feedback. We are very appreciated for your choice. We hope to see you in the near future, serve is our pleasure. Thanks & Best regards, Spotlight Hotel.

8/10 Good

Marlis, Boise

Liked: Cleanliness, property conditions & facilities
Nice location but no elevator
Hotel is located in a great location in District 1 close to buses & attractions. It's located down a short alley so pretty quiet. If you have problems walking up steps this might not be a good choice. I was on the 5th floor & no elevator. The room was clean with a working fridge & hot water kettle. We stayed for 3 days but no cleaning so don't throw food in the trash.
Stayed 3 nights in Jul 2018
Response from Ms.Nha - Manager on 18 Aug,2018
Hi Mr./Ms, The first words on behalf, we would like to sent all thank you for your believing chosen our hotel for your vacation. We sincerely thank the valuable contribution of you to help make the hotel more complete. During time you stay, if have anything we serve you not good, with our flaws regretted & apologized you. We are opportunity to serve you better you better the next time. Wish you success & more health. Best regards,

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommende
The hotel is clean
Stayed 2 nights in Jul 2018
Response from Ms. Nha on 3 Aug,2018
Dear Ms. Maria, Thanks so much for your choice. Your feedback about our hotel make us so happy. Your pleasure is our happiness. Hope to see you next time. Thanks & Best regards Spotlight Hotel.

10/10 Excellent

JoanneKoh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room very quite place and location of hotel very good! Hotel staff provide 5 stars service very good and helpful ! We enjoy our family trip stay at here, will recommended my friends come to stay this Spotlight Hotel.
Stayed 2 nights in Jul 2018
Response from Ms. Nha - Management on 20 Jul,2018
Hi, First, I'd like to ask after you and your family. I'd love to know good news about your life as well as our customers'lives. Second, I'd like to thank you for choosing our hotel to make your stay in Ho Chi Minh City. We're very happy about your feedback. We wish you will have a good day. Thanks & Best regards, Spotlight Hotel.

8/10 Good

bella, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stacc
The location was great. Near lots of good restaurants and shops. The staff were so helpful and organised everything for us. We were getting a long bus to Da Lat and we had never done this before so we were a bit lost. However the girl at reception helped us so much. She booked our tickets, our taxi to the station and contacted our hotel in Da Lat to organise getting us from the bus station to the hotel. She also wrote it all on a piece of paper for what to do and wrote some in Vietnamese to show to people if we get lost and need to know what to do. It was great. They also organised our tour to the Chu Chi tunnels which was great. There were a lot of stairs up to our room because we were at the top but they helped us to get our bags to the top.
Stayed 2 nights in Jun 2018
Response from Ms. Nha - Manager on 18 Jul,2018
Hi, Spotlight Hotel would like to thanks so much for your comments. It's very kind of all your praises for our hotel. We will always try to promote the good points to customers are always satisfied. Wish you have a nice day! Thanks & Best regards, Spotlight Hotel

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
沒有樓梯，但是住宿可以幫忙運送行李
Stayed 1 night in May 2018

8/10 Good

대식

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호치민
주변에 여행자 거리가 있어 볼거리가 많으며, 마사지, 여행사 등이 가까워 좋았어요. 오토바이가 너무 많아 정신이 없고 공기가 나쁜건 단점. 엘리베이터는 없음.
Stayed 2 nights in Aug 2018
Response from Ms. Nha - Manager on 18 Aug,2018
Hi Sir, The first words on behalf, we'd like to sent all thank you for your believing chosen out hotel for your vacation. Have a nice day!

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava ja edullinen hotelli
Henkilökunta hotellilla on erittäin ystävällistä, avuliasta ja hyvin englantia osaavia. Saimme heiltä whatsapp numeron, jonka avulla kommunikoida välittömästi kaikesta mitä mieleen sattuikaan hotellia koskien tulemaan. Saavuimme aamuyöllä hotellille ja saimme pitää tavaramme siellä säilössä sisäänkirjautumiseen saakka. Huone neljälle oli melko ahdas johtuen suuresta matkatavaroidemme määrästä, mutta muutoin huone oli siisti ja uudehkon oloinen. Hotellissa ei ole hissiä, mutta henkilökunta toimittaa matkatavarat vinssillä kerroksiin. Sijainti oli hyvä ja hotellin hinta todella kohtuullinen. Aamupalan sai itse valita listasta ja se oli hyvä. Oikein sopiva ja edullinen hotelli lyhyempään yöpymiseen ja mikäli et tarvitse hotellin palveluilta paljoa.
Stayed 3 nights in May 2018
Response from Manager on 13 Jul,2018
Hi, The first words on behalf, we would like to sent all thank you for your believing chosen our hotel for your vacation. We are very happy about your feedback. We wish you will have a good day. Hope to see you in the near future. Thanks & Best regards,

6/10 Okay

Verified traveller