Cocktail bar

Reviews of The Alcove Library Hotel

3 out of 5
The Alcove Library Hotel
133A - 133B Nguyen Dinh Chinh, Ward 8, Phu Nhuan District, Ho Chi Minh City

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 601 reviews" "
Rating 8 - Good. 231 out of 601 reviews" "
Rating 6 - Okay. 63 out of 601 reviews" "
Rating 4 - Poor. 20 out of 601 reviews" "
Rating 2 - Terrible. 12 out of 601 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, staff are incredible and its a wonderful family atmosphere. This will be my FOREVER go to when in HCMCITY.
Stayed 15 nights in Mar 2024
Response from The Alcove Library Hotel - Customer Experience on 18 Mar,2024
Dear Mrs Heather, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon. Kind regards,The Alcove Library Hotel Management.

8/10 Good

Chieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and helpful staffs !
Stayed 1 night in Feb 2024
Response from The Alcove Library Hotel - Customer Experience on 21 Feb,2024
Dear Mr/Mrs Chieu, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon. Kind regards,The Alcove Library Hotel Management.

8/10 Good

Edny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Alcove Library Hotel - Customer Experience on 30 Jan,2024
Dear Edny, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

8/10 Good

AMARENDRA

Stayed 1 night in Dec 2023
Response from The Alcove Library Hotel - Customer Experience on 30 Jan,2024
Dear Amarendra, Thank you for review after your stay in our property The Alcove Library Hotel. Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like a motel 6. Everything is outdated. No sound proof. You can’t really lock the door except the amateur bolt lock. The cleaning staff knocked on the door early in the morning & opened the door. Very unprofessional. I only stayed 1 night but it was more than enough. The bathroom & room was old.& outdated. I won’t stay here again
Stayed 1 night in Dec 2023
Response from The Alcove Library Hotel-Customer Experience on 8 Jan,2024
Dear Nicole, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel Management.

8/10 Good

Harley

Business traveller
Liked: Cleanliness, property conditions & facilities
Lack of in hotel dining was a bit of an issue
Stayed 1 night in Nov 2023
Response from The Alcove Library Hotel - Customer Experience on 4 Dec,2023
Dear Mr/Mrs, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel.

4/10 Poor

Thanh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room is too small and needs a lot of work.
Stayed 3 nights in Nov 2023
Response from The Alcove Library Hotel - Customer Experience on 23 Nov,2023
Dear Thanh Tran,Thank you for your feedback on your experience at The Alcove Library Hotel. We apologize for any inconvenience or frustration you may experience during your stay. The type of room you have booked is a King room with a smaller, so there will be no space to work. But we have Grand rooms and Suite room specifically for customers who need a lot of space to work. We appreciate your input and hope to have the opportunity to provide a better experience in the future.Thank you & Best Regards,The Alcove Library Hotel

4/10 Poor

Thanh Toan Tomy, Gardena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on the pictures of the hotel, I expected a lot more from the business, but I was sadly disappointed. When I first walked into the business, I noticed the condition of the hotel appears to have diminished a bit. It felt more like a motel than a hotel. The service at reception was average; nothing to write home about. Unfortunately, this was only a precursor to the quality of the rooms. The online pictures showed the rooms as bright, inviting, and cared for; however, the rooms I received were a stark contrast to those expectations. The rooms were dingy, cramp, a table with a damaged corner, dirty walls with multiple stains, and a whole bunch of scuff marks everywhere around the room. The bathroom was dirty with mold growing in the cracks. It seems there was a lack of care in keeping things presentable and sanitary. For a hotel rated 8.4/10, I expected a lot more from the reputation. Sadly, it seems the rating was more a representation of perhaps their past achievements and not their current performance. It was my last few days in Vietnam and this left quite the sour taste in my mouth. I returned the keys within an hour of receiving the room and left. I found a different hotel that had better quality, better service, and cleanlier than The Alcove
Response from The Alcove Library Hotel - Customer Experience on 11 Oct,2023
Dear Mr/Mrs, Thank you for review after your stay in our property The Alcove Library Hotel.We truly regret that you didn't have a good experience with us. We will continue to work hard with the team in order to improve our services and standards.Hopefully that we will have the opportunity to welcome you back again soon.Kind regards,The Alcove Library Hotel.

6/10 Okay

Lan

Liked: Staff & service
Disliked: Amenities
Good if you need a place to sleep.
Stayed 2 nights in Mar 2023
Response from Tai Nguyen on 5 Jul,2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

10/10 Excellent

Andrew

Stayed 1 night in Mar 2023
Response from Tai Nguyen on 5 Jul,2023
Hello,Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor.If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pleasant little hotel: clean, quiet and a great little cafe downstairs. It’s relaxing but a bit too far from the city centre, we recommend using grab which was an excellent service. The room was a bit too hot for us as we were on the top floor. There is a phố place just down the road which is great and has very delicious soup! (Phở bò Nhớ - 113B Nguyễn Đình Chính, Phường 15, Quận Phú Nhuận, Tp.HCM)
Stayed 7 nights in Mar 2023
Response from Tai Nguyen on 5 Jul,2023
Hello,Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. The suggestion to use Grab as a transportation service is also helpful for other travelers considering staying there.We understand that being on the top floor made the room a bit too hot. However, it's good to know about the nearby Pho place that serves delicious soup. The address you provided is Phở bò Nhớ located at 113B Nguyễn Đình Chính, Phường 15, Quận Phú Nhuận, Tp.HCM.If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

4/10 Poor

Than, Santa Ana

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and smells bad,
Stayed 1 night in Mar 2023
Response from Tai Nguyen on 5 Jul,2023
I'm sorry to hear that you had a negative experience with the hotel. A dirty and unpleasant smell is definitely not what one would expect from a good accommodation. It seems like there may have been some issues with cleanliness and maintenance at the hotel. If possible, it's always a good idea to address these concerns with the hotel management directly to see if they can resolve the issue or offer any solutions. If there's anything else I can assist you with, please let me know.

6/10 Okay

Nhi

Disliked: Cleanliness
Stayed 5 nights in Jan 2023
Response from Tai Nguyen on 5 Jul,2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

8/10 Good

Ron

Disliked: Property conditions & facilities
Character hotel Saigon
Nice quiet character hotel. Starting to show its age but overall confortable.
Stayed 3 nights in Jan 2023
Response from Tai Nguyen on 5 Jul,2023
Thank you for sharing your impressions of the hotel. It's great to hear that it is a pleasant, clean, and quiet place with a fantastic café located on the ground floor. If you have any further questions or need assistance with anything else, please don't hesitate to let me know. I'm always here to help.

6/10 Okay

Shuqian

Disliked: Cleanliness, property conditions & facilities, room comfort
This is 2 stars hotel. Need stay longer but I had to move out, many hairs in bathroom, dusty on table……..
Stayed 1 night in Jan 2023
Response from Tai Nguyen on 5 Jul,2023
I apologize for the inconvenience you experienced during your stay at the hotel. It's disappointing to hear that the cleanliness of the bathroom and the presence of dust on the table did not meet your expectations. It's understandable that these issues would make you feel uncomfortable and dissatisfied with your stay.If you need assistance finding alternative accommodations or if there's anything else I can help you with, please let me know. I'm here to provide assistance and support.

8/10 Good

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located close to where we needed to go. Comfy and clean beds.
Stayed 3 nights in Dec 2022
Response from Tai Nguyen on 5 Jul,2023
It's great to hear that the hotel was conveniently located for your needs and that you found the beds to be comfortable and clean. Having a comfortable and clean place to rest is definitely important during a trip. If there's anything else you'd like to know or if you need further assistance, please feel free to ask.

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
It’s not as advertised. At least not currently.
This may have been a nice hotel at some point but it is no longer the 4-star hotel it is billed as. More like a 2-star. The room was dark with only two tiny windows that didn’t look out on anything (one was more of a vent hole) and some glass brick for light. It was depressing. It also looked like someone had been living in the room. The shower was moldy with a slimy feel to the floor. The furniture wasn’t really clean, with stuff on the coffee table and stains on the couch. The lobby had one or two motor scooters parked in it at all times, blocking one of the few places to sit (as if we’d want to sit there). The restaurant is no longer open and there is no breakfast. There is a small cafe in the courtyard that is nice but they offer no food besides yogurt cups. The courtyard as actually a nice place to sit. There isn’t breakfast available near the hotel unless you want Pho (which we like but not for breakfast) We were depressed by the room and situation and requested for them to let us out of the second and third nights, but they refused so we stayed. We put up with it but did not enjoy our stay. Fortunately, we’ve had much better places to stay on our trip and this one was just a rough patch. There are better places to stay for a similar price in Ho Chi Minh City.
The shower, yuk
Small and dark pop-out window
Tiny little window. The room was dark and depressing.
Stayed 3 nights in Dec 2022
Response from Tai Nguyen on 5 Jul,2023
I'm sorry to hear about your disappointing experience at the hotel. It seems like there were several issues with the room and the overall condition of the hotel. It's definitely disappointing when a hotel doesn't live up to its advertised star rating and lacks basic amenities such as a restaurant and breakfast options.It's unfortunate that your request to be released from the remaining nights was denied, causing further dissatisfaction during your stay. It's understandable that you were looking forward to better accommodations in Ho Chi Minh City.If you have any further questions or need assistance with anything else, please let me know. I'm here to help.

2/10 Terrible

Toni

8/10 Good

KIEU PHUONG UYEN

Stayed 1 night in Oct 2022

10/10 Excellent

Anthony

Stayed 1 night in Sep 2022

6/10 Okay

Thu

Travelled with family
Stayed 2 nights in Jun 2022
Response from Tai Nguyen on 11 Jul,2022
Thân gửi Thu, Cảm ơn Thu đã có thời gian đánh giá về chất lượng dịch vụ của The Alcove Library Hotel. Alcove xin được nhìn nhận về góp ý của bạn, Alcove mong muốn sẽ cải thiện chất lượng dịch vu, hy vọng sẽ được tiếp đón Thu trong một dịp gần nhất với sự thay đổi về dịch vụ của Alcove. Đội ngũ The Alcove Library Hotel xin trân trọng cảm ơn.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location, it isn’t close to the city centre but there is plenty to do, many places to eat, and very quiet for a Saigon hotel. The room was clean and comfortable, although rooms on the first floor get some noise from the open lobby. The restaurant hasn’t reopened yet but that didn’t bother us. The one quirk is that the hotel is on a septic system so they ask guests not to flush used toilet paper, and to put it in a bin instead. We’ve seen this many times before, but never in a hotel room. We worked around it using the water hose/bidet and shower. Despite this, we would return.
Stayed 3 nights in Jun 2022
Response from Tai Nguyen on 27 Jun,2022
Dear John, Thank you for sharing this really wonderful review! It is great to note that you have enjoyed your stay overall and I hope that when you have the chance to return it will be under better circumstances and for longer! In the meantime, I will be sure to share your kind comments with my Team and we look forward to welcome you back again soon! Thanks and best regards

8/10 Good

Lau

Stayed 8 nights in May 2022

6/10 Okay

Dat

Stayed 3 nights in May 2022

10/10 Excellent

steven

Liked: Staff & service
Stayed 3 nights in May 2022

8/10 Good

Koreen, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and on a back alley. The cafe was Closed for some reason and the only negative point is they hadn’t called the taxi for the next morning ride to the airport and We were 15 min late but it all worked out. They did put us in a suite and packed us a “brown bag” breakfast to take with us to the airport which I thought was really nice. The hotel is very quaint and beautiful architecture. I would definitely stay here again.
Stayed 1 night in Feb 2020

10/10 Excellent

Margaret, Grande Prairie Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique stay and very quiet area. Staff well informed breakfast was good and filling
Stayed 2 nights in Feb 2020
Response from Hong Anh NGUYEN on 18 Feb,2020
Dear valued customer, Thank you very much for staying with us. We look forward to welcoming you again in the future. Kind regards

10/10 Excellent

Kevin, Northfield mn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great at service great place to stay Little quiet will stay again
Stayed 16 nights in Jan 2020
Response from Hong Anh NGUYEN on 18 Feb,2020
Dear valued customer, Thank you very much for staying with us. We look forward to welcoming you again in the future. Kind regards

8/10 Good

Syn, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's tranquil but a bit too out of the way in the suburban areas. My parents got lost trying to find the way when they went for a early morning walk
Stayed 4 nights in Jan 2020
Response from Hong Anh NGUYEN on 30 Jan,2020
Dear valued customer, Thank you for your feedback. We recommend that you should buy a sim card to use 4G to access Google Map next time. Thanks and best regards

2/10 Terrible

Hongju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience ever...
Dirty hotel.. Dust everywhere. It was also listed as 4 star hotel however it was 3 star hotel so I requested cancellation of the rest of stay to Hotels.com then I talked to the hotel manager on the next day. She said "It will be done by Hotels.com you may see the cancellation result within a week or more. We have nothing to do at this moment." However the manager did not inform it to Hotels.com and I have not gotten any refund until now.
Stayed 19 nights in Nov 2019
Response from Hong Anh NGUYEN on 8 Jan,2020
Dear valued customer, We are very sorry for the inconvenience that you had. We have been trying to fix the defects in each room. We hope that you will choose our hotel as your accomodation next time. Thanks and best regards

8/10 Good

Sd, Folsom CA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good boutique property. Very little amenities. Didn't receive any indication of Expedia vip benefits. None offered. Good price for stay, nice clean hotel.
Stayed 1 night in Jan 2020
Response from Hong Anh NGUYEN on 8 Jan,2020
Dear valued customer, Thank you for staying at Alcove hotel and for your feedbacks. We look forward to welcoming you again.

8/10 Good

Yap

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not easy to find, but Grabtaxi works fine. Very near to Airport 10-15mins drive. Nice Room, Clean and Cosy bed.
Stayed 1 night in Dec 2019
Response from Hong Anh NGUYEN on 8 Jan,2020
Dear valued customer, Thank you for your staying at Alcove hotel. We look forward to welcoming you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if want to be near airport
Stayed 3 nights in Dec 2019
Response from Hong Anh NGUYEN on 22 Jan,2020
Dear valued customer, Thank you for your interest in our hotel. We look forward to welcoming you again in the future. Kind regards Hong Anh NGUYEN

10/10 Excellent

Carlos, Victoria, BC

Liked: Staff & service, amenities, property conditions & facilities
The hotel has a beautiful old vintage library theme all around. the location is in an alley so it's not facing a main avenue which makes it quieter that other locations. It's not close to the city center, mostly closer to the airport but if you need a place away from the downtown core noise this is perfect, besides taxis are cheap in Vietnam. The staff is very helpful, always available, providing tips on where the food places are at, where to exchange money, etc.
Stayed 2 nights in Dec 2019
Response from Hong Anh NGUYEN on 8 Jan,2020
Dear valued customer, Thank you very much for your reviews. We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Sales&Marketing Team on 24 Dec,2019
Dear Valued Guest, Many thanks for your sincere feedback during your stay at The Alcove Library Hotel. We highly appreciate for giving us a good rating. It is really lovely to hear our guest noticed our efforts in providing better products and services. We look forward to welcoming you back at The Alcove Library Hotel. Yours sincerely,

8/10 Good

Vairavan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent small hotel 10 minutes drive from airport and also city centre ( in between both ) . a la carte Breakfast. Good for book lovers and lot of books to read
Stayed 5 nights in Dec 2019
Response from Sales&Marketing Team on 23 Dec,2019
Dear Vairavan, We are so thankful for your stay at The Alcove Library Hotel and really highly appreciate your lovely comments regarding our hotel, breakfast and service. Nothing more value to us than to hear what our guests are going to say to our service which we tried hard to deliver at a high standard. Once again, thank you for your feedback and experience in hotel, we truly appreciate them. We are looking forward to welcoming you back at The Alcove Library Hotel. Yours sincerely,

2/10 Terrible

JEEHYUN

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2019
Response from Sales&Marketing Team on 23 Dec,2019
Dear JeeHyun, First of all, we would like to send you sincere thanks for choosing the Alcove Library Hotel as your accommodation choice during your stay in Vietnam. Secondary, it is with some regrets that our hotel did not meet your expectation.Please allow us to deeply apologize for your bad experience. Yours sincerely,

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sales&Marketing Team on 18 Dec,2019
Dear Sonja, Many thanks for your sincere feedback during your stay at The Alcove Library Hotel. We highly appreciate for giving us a good rating. It is really lovely to hear our guest noticed our efforts in providing better products and services. We look forward to welcoming you back at The Alcove Library Hotel. Yours sincerely,

6/10 Okay

TN, Washington, D.C.

Liked: Staff & service
Nicely decorated hotel with very friendly and helpful staff. I had a quiet stay of two nights, no complaint! Room was spacious but lacked of lighting, especially the bathroom. Amenities were just okay.
Stayed 2 nights in Nov 2019
Response from Sales&Marketing Dept on 9 Dec,2019
Dear TN, Thank you so much for your sharing experience at The Alcove Library Hotel. We truly appreciate your impressions and staying with us and are very happy to hear that you enjoyed your stay. Otherwise, we will double check the lighting and set up more. One again, many thanks for your sincere feedback and we truly hope to have the chance to welcome you back Yours sincerely,

8/10 Good

Khaled

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel but location lacking
The hotel was fine but disappointed to find the penthouse restaurant closed for dinner. Neighbourhood was lacking as well - difficult to find decent places to eat within "walking distance".
Stayed 1 night in Nov 2019
Response from Sales&Marketing Team on 21 Nov,2019
Dear Valued Guest, Thank you so much for taking time to share your experience in our hotel. We would like to apologize for your less expectation about the restaurant close at night. We maintaining the Restaurant and will reopen soon. However, we hope that you could find some other little details of our hotel’s design as well as excellent services which brought you the warmest experience. Once again, we look forward to welcoming you back to the Alcove Library Hotel. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
It is quirky and based on a bookshelf theme. Staff ate excellent and very helpful. car from the airport worked very well. Just make sure you are at the International terminal for pick up. However the room (which was above the basic category) did not live up to expectations. the room was dingy having little natural light and the furniture was make shift. It was all coloured black which made the room even darker. i was inly here for a night Had i been here for longer I would have asked to change. Hotel is midway between the airport and the city centre. because traffic is so bad it takes 30 mins to either. If you are on a budget take the bus. It takes little longer than a taxi and the service is frequent. Download the Grab app for a reliable taxi service where you won't get ripped off.
Stayed 1 night in Nov 2019
Response from Sales & Marketing Team on 12 Nov,2019
Dear Valued Guest, First of all, we would like to send you sincere thanks for choosing the Alcove Library Hotel as your accommodation choice during your stay in Vietnam. Secondary, it is with some regrets that our hotel did not meet your expectation. We are very sorry to hear your experience in the hotel. We have double-checked all the concerns you raised and fix right away to avoid the same mistakes. Once again, we highly appreciate your feedback because your valid information helps us to avoid letting our future guests experience the same. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely wonderful. The staff were so friendly and helpful. They really went above and beyond to ensure our stay was pleasant and we especially appreciated the small personal touches the staff offered. The location is great and the hotel rooms are extremely clean. I would definitely recommend this hotel to anyone visiting the city! Thank you so much for a great stay.
Stayed 2 nights in Oct 2019
Response from Sales&Marketing Team on 4 Nov,2019
Dear Valued Guest, We cannot say thank you enough for all of your lovely comments regarding our hotel, service and staff. We are very happy that you enjoyed your stay at The Alcove Library Hotel. Again, thank your staying and hopefully, we will have the honor to welcome you back at The Alcove Library Hotel. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Sales&Marketing Team on 29 Oct,2019
Dear Valued Guest, Many thanks for your sincere feedback during your stay at The Alcove Library Hotel. We are very glad that you left happy as well as good rating for us. We are looking forward to welcoming you back at The Alcove Library Hotel. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a quiet street in Ho chi Minh which I am sure is hard to find. Lovely little touches like a jar of chocolates with the turn down service. As we left before breakfast hotel supplied us take away breakfast. The staff were knowlagable about places to eat locally as restaurant bookmark was closed..I Wish my stay was longer so I could of had a read of the amazing book collection in the lobby.
Stayed 1 night in Oct 2019
Response from Sales&Marketing Team on 23 Oct,2019
Dear Valued Guest, We cannot say thank you enough for all of your lovely comments! We truly appreciate your staying as well as good rating for us. Nothing more encouraging for our staff than to be recognized of the effort we tried to make our guest more happy and satisfied. We are looking forward to welcoming you back at The Alcove Library Hotel. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sales&Marketing Team on 22 Oct,2019
Dear Valued Guest, Thank you so much for taking time to share your experience in our hotel. We highly appreciate your staying with us and are very happy to hear that you enjoyed your stay. Hopefully, we will have the chance to welcome you back. Yours sincerely,

10/10 Excellent

Trey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ve this hotel
Love this hotel. Once my wife walked in the doors and saw all the books she was sold, then to see her favorite children’s book on our bed when we arrived put her over the top. Great location away from downtown. Clean rooms, quiet, and very helpful staff!
Stayed 4 nights in Oct 2019
Response from Sales&Marketing Team on 22 Oct,2019
Dear Trey, We are so thankful for your stay with us and really highly appreciate your lovely comments as well as good rating. We are very happy that you enjoyed your stay at The Alcove Library Hotel. Nothing more encouraging for The Alcove Library Hotel staff than to be recognized of the effort we spent to make our guest happy and satisfied. We look forward to welcoming you back at Alcove Hotel. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfy bed
Great room, super cute lobby. Location between downtown and airport... Not much around the neighborhood. Very comfy bed! Wish they had lotion in the toiletries.
Stayed 1 night in Oct 2019
Response from Sales&Marketing Team on 22 Oct,2019
Dear Valued Guest, Many thanks for your sincere feedback during your stay at The Alcove Library Hotel. We are very glad that you left happy with a memorable experience during your stay at The Alcove Library Hotel We also thank you a lot for your advice about lotion, very useful for us to modify and improve service. Hopefully, we will have a chance to welcome you back. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2019
Response from Sales&Marketing Team on 15 Oct,2019
Dear Valued Guest, Thank you so much for taking time to share your experience at The Alcove Library Hotel. We truly appreciate your impressions and good rating for us. We look forward to welcome you back at Alcove Hotel. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Sales&Marketing Team on 15 Oct,2019
Dear Valued Guest, Many thanks for your feedback, we are very happy to know that you enjoyed your stay. Hopefully, we still have a chance welcome you back at Alcove Hotel. Yours sincerely,