30 Dong Du, Ben Nghe, District 1, Ho Chi Minh City
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I was check in at about 6pm in the evening and told the front desk will check out on next day around 1pm to airport . Then the next day i was not given notice early. When the other staff come and knock my door about 1230pm immediately we pack n leave the hotel . The staff impose me VN dong 150.000 . Not felxible at all . NOT RECOMMEND TO STAY WILL NEVER COME AND STAY !!!!!
Dodgy Area,
I got to the hotel and it would be scary for females in the area .
Bathroom Mat has Huge stains over it.
christopher
Stayed 1 night in Aug 2023
Response from The Noble Swan Management on 11 Sept,2023
Dear CHRISTOPHER,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. It is very upset that you particularly find our area is dodgy and scary for females, I would love to hear more about this if you have time to drop us an email. This could mislead our future guests to have a wrong image of the location as we located in one of the very best area in heart of D1, HCM city. Last but not least, we have taken your feedback on board, and we will strive to make improvements accordingly.
Response from The Noble Swan Management on 23 Aug,2023
Dear SANIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
8/10 Good
Graeme
Travelled with family and small children
9 Aug,2023
Liked: Staff & service
Great location and the staff were excellent - so warm and welcoming! The room was a decent standard but looked like it had decorated in a hurry with paint on the TV and furniture. For the price, location and welcoming staff I'd recommend.
Graeme
Stayed 5 nights in Aug 2023
Response from The Noble Swan Management on 10 Aug,2023
Dear Mr. GRAEME,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Central Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
Response from The Noble Swan Management on 23 Nov,2023
Dear Mr. KEIYA,It was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.
Response from The Noble Swan Management on 3 Nov,2023
Dear SUNGHYUCKWe are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
Rimelig hotell og hyggelig personale, men veldig slitte og skitne rom. Det var fluer på badet vårt og vi sa ifra men ingen gjorde noe. Det andre rommet hadde en ødelagt air conditioning men Det ble heller ikke gjort noe med.
Hung
Stayed 3 nights in Sep 2023
Response from The Noble Swan Management on 11 Sept,2023
Dear HUNG,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.
Response from The Noble Swan Management on 23 Aug,2023
Dear Mr. ?? SANIt was an enjoyment for me and my colleagues to welcome you to our beloved The Noble Swan Hotel. Customer satisfaction from our high-quality staff is always our main priority, and we are working tirelessly right now to ensure that you have the best experience possible.