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Reviews of Madera Hollywood

3.5 out of 5
Madera Hollywood
53-55 Hollywood Road, Central, Hong Kong

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 234 reviews" "
Rating 8 - Good. 51 out of 234 reviews" "
Rating 6 - Okay. 8 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 2 out of 234 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No e
Stayed 5 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and the shower water pressure is very comfortable. The staff are courteous and considerate. It is very effective to communicate with the front desk through WhatsApp / WeChat. The location is convenient for dining and shopping.
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Room was huge, especially for Hong Kong. Staff super helpful. Washer/dryer handy after weeks of travel. Great bar across the street with amazing cocktails (The Quinary).
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I absolutely love this hotel! I stayed for the first time in 2023 and it has become my go to for every trip to Hong Kong. The kitchen is such a rare find. The staff are incredibly helpful, friendly and welcoming. I have stayed twice in 2024 and will stay again in the next week!
Stayed 3 nights in Feb 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the most wonderful suites that are well-appointed and hugely spacious, especially considering how space is at such a premium in Hong Kong. The location couldn't be better: within walking distance of great bars and restaurants, shopping and wonderful fresh food markets. The staff are so friendly and helpful and dealt with any concerns quickly and charmingly.
Stayed 5 nights in Jan 2024

6/10 Okay

Jong ho

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Could be a good place to stay ...
Location - excellent, easy to access any place in central. Room - a bit cold in December. No heating service. Service - See the photo of towels replaced.
Towels replaced. They are very old, have many bleached marks. Just look like a rag.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The biggest room I have ever stayed in HK. Nice location and shower! Will come back.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and spacious room with good A/C, good internet, very clean, well located. For central Hong Kong this is a real find.
Stayed 5 nights in Oct 2023

10/10 Excellent

Eyk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel next to Soho. Very spacious rooms, perfectly clean. And service was outstanding!
Stayed 1 night in Oct 2023

10/10 Excellent

Seyed hossein

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Boutique Hotel in Hong Kong
The Madera Hollywood is the best and in the center of activity, close to transportation such as rail, ferries etc. The escalator to Midlevels is one block away. The cafes and more are the best. The hotel is boutique, unique different and very special. We were really happy and very well looked after. We stayed another 10 days after our first week because the hotel was so good. It’s more than a hotel because of its apartment style design.
Stayed 5 nights in Jun 2023

10/10 Excellent

Steven

Stayed 3 nights in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel in the perfect location! A little bit quirky.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Hing Kau Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many appliance

8/10 Good

John Jr

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2022

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

HO KIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decoration
Stayed 1 night in Jul 2022

10/10 Excellent

CHUN HEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine
Stayed 1 night in May 2022

8/10 Good

Ka Nok

Stayed 1 night in Mar 2022

10/10 Excellent

Alun

Stayed 1 night in Mar 2022

10/10 Excellent

Tsang Tommy

Stayed 1 night in Jan 2022
Response from Business & Distribution Department on 6 Jan,2022
Dear Tommy, Thank you very much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in an a
Stayed 2 nights in Nov 2021
Response from Business & Distribution Department on 6 Dec,2021
Dear Nicholas, Thank you very much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended stay
Service is really great. Front desk staff are fantastic and extremely helpful. Rooms are really nice and cosy. Loved the kitchenette and utilities. Showers are great with the different functions. Bedroom was lovely. Location is perfect. Would definitely return.
Stayed 1 night in Oct 2021
Response from Business & Distribution Department on 11 Oct,2021
Thank you very much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have kitchen and living room
Stayed 1 night in Jul 2021
Response from Business & Distribution Department on 9 Aug,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and their hospitality The facility may not be the newest thing, but I really enjoyed my stay.
Stayed 1 night in Jul 2021
Response from Business & Distribution Department on 26 Jul,2021
Thank you very much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Madera exceeded our expectations. It was large and spacious unlike many of the other hotels we have stayed at in Hong Kong.AC worked great. It had all the amenities and storage space you need. It was comfortable and clean. The staff was friendly, courteous, and knowledgeable. It is on Hollywood Rd, so it is within walking distance to almost anything you need. We will stay there the next time we are in Hong Kong.
Stayed 7 nights in Jun 2021
Response from Business & Distribution Department on 2 Jul,2021
Thank you very much for your excellent review! It is great to know that you enjoyed all aspects of Hotel Madera Hollywood. We hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! One of the most handy in town with clubs, bars and restaurants around.
Stayed 1 night in Jun 2021
Response from Business & Distribution Department on 24 Jun,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room but some amenities need to be requested. Staff are attentive and quick to resolve issues and requests. Superb location to explore central and mid-levels.
Stayed 1 night in May 2021
Response from Business & Distribution Department on 3 Jun,2021
Dear Calvin, Thank you very much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Business & Distribution Department on 17 May,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Chi wai nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Business & Distribution Department on 22 Feb,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Business & Distribution Department on 17 Feb,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Business & Distribution Department on 1 Feb,2021
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2020
Response from Business & Distribution Department on 30 Nov,2020
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Business & Distribution Department on 26 Nov,2020
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Business & Distribution Department on 12 Nov,2020
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Ah Kak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing, I love the room, it felt like home.
Stayed 1 night in May 2020
Response from Business & Distribution Department on 28 May,2020
Dear Ah Kak, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Nothing to complain about.
Fantastic stay. Nothing to complain about. Great hotel, staff and location.
Stayed 1 night in Feb 2020
Response from Business & Distribution Department on 25 Feb,2020
Dear Jason, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

tt, Washington, DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interiors in this place were just amazing. The space is so well thought out, the views are gorgeous, and the shower is something to write home about.
Stayed 1 night in Jan 2020
Response from Business & Distribution Department on 31 Jan,2020
Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Hotel Madera Hollywood. We hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space and clealiness. The room is huge and free minibar.
Stayed 4 nights in Jan 2020
Response from Business & Distribution Department on 20 Jan,2020
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Fatemehsadat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Business & Distribution Department on 23 Dec,2019
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great location, needs TLC
Great location near bars and Central. They no longer replace toiletries daily. It needs TLC, bathroom shower faucet was broken.
Stayed 4 nights in Dec 2019
Response from Guest Service Team on 18 Dec,2019
Dear Guest, Thank you very much for staying at Hotel Madera Hollywood and your valuable comments! Your comments was reflected to the concerned department for hotel further improvement. We do have different kinds of amenities upon request, please contact our Guest Service Team for any assistance. Thank you again and we look forward to welcoming you again soon! Best Regards, Guest Service Team

10/10 Excellent

Sze Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Business & Distribution Department on 13 Dec,2019
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Business & Distribution Department on 9 Dec,2019
Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

8/10 Good

Hsui Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Business Development Department on 19 Aug,2019
Dear Hsui Hui, Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location walking distance to all Central hot spots. Suite was wonderful and super spacious. Friendly service. I could not ask for more!
Stayed 5 nights in Aug 2019
Response from Business Development Team on 13 Aug,2019
Dear Michael, Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Hotel Madera Hollywood. We hope to see you again soon!