Thank you!

I am delighted you enjoyed your stay with us, Linda. It is our goal to provide every guest with a wonderful stay and I very much hope that you will visit us again the next time you travel to Houston!

Thank you for your review, Daniel. I am pleased you enjoyed your stay and that our rates were an excellent value for you. I hope that you will visit us again soon.

I am delighted you enjoyed a comfortable stay in a nicely cleaned room, Richard. I thank you for your feedback regarding the breakfast selection and we will look to make improvements there. I do hope that we will see you again the next time you visit Houston.

Thank you for letting us know about the issues you encountered during your stay with us, Hayden. I do apologize that your experience was disappointing. Our maintenance staff will increase pest control measures and make repairs to the toilet. We will work with our team to provide additional breakfast items. I do hope that you will give us another chance to provide you with a superior stay in the future.

I am delighted you enjoyed your recent stay with us, Trenecia. I hope that you will visit again soon!

Thank you for providing feedback on your experience, DeJay. I am saddened that you did not enjoy an exceptional stay and our team will work hard to improve. I do hope that you will grant us another chance to better serve you in the future.

Thank you for providing your feedback, Sary. I apologize that your stay with us was disappointing and please know that our team values you and will work hard to improve. I hope that you will grant us a chance to better serve you in the future.

Thank you for your review, Babita. I am so very pleased you had an excellent visit with us during your recent travels to Houston and we very much hope to see you again soon!

I am delighted you enjoyed a wonderful stay with us, Sarah. We very much hope that you will choose to stay with us again during a future visit to Houston.

I apologize that we did not have staff available to assist you and that the coffee machine was broken down. We will repair the machine and be sure to let our team know to be available for guest inquiries. We are also working on updates, and I do hope that you will give us another chance to better serve you in the future.

I am saddened to note that your stay with us was disappointing, James. Please know that our team is dedicated to improving and I do hope that you will give us another chance to better serve you in the future.

Thank you for sharing your feedback, Janette. I am pleased to know that your bed was good and that the a/c kept you comfortable. I apologize that there was no coffee for you in the morning and we will be sure to rectify this moving forward. Our maintenance staff will also fix the refrigerator and curtains. We appreciate you letting us know! We hope to see you during future travels so that we can provide you with a superior experience next time.

Thank you for your review, Brittany. I am pleased you enjoyed your stay with us and very much hope to see you again during future travels!

I apologize that there were roaches in the lobby and will be sure to increase our pest control measures in the area. I also will have our staff make repairs to the TV and do hope that you will give us a chance to provide you with a superior experience during a future visit to Houston.

Please accept our most sincere apologies, Minerva. I will let our team know about your experience as it is our standard to provide excellent customer service and beautifully cleaned rooms. We will be sure to clean the pool, deodorize the rooms, and consider how we can update our rooms. I do hope that you will consider staying with us in the future so that we can provide an excellent experience and a lovely, clean, fresh room.

Thank you for letting us know about this, Manjunath. I will share your experience with our staff so that we can be sure to address this and moving forward double-check that every room is beautifully cleaned and prepared for our guests. I do hope that you will grant us another chance to provide you with a superior stay in the future.

I apologize that there was an issue with the a/c unit in your room that caused you to switch rooms during the night. Please know that our maintenance team will make repairs and I do hope that you will give us another chance to provide you with an excellent experience in the future.

I am saddened to know that this was your experience and apologize for the inconveniences you encountered, Angelica. Please know that our staff is dedicated to providing an excellent experience for our guests and I am sorry we did not meet this standard during your stay. I will relay these comments to our housekeeping team so that we can ensure this oversight does not occur again. I hope that you will consider giving us another chance to better serve you in the future.

I apologize that there were multiple repair needs in your room and that breakfast was disappointing. Please know that our team will work to address these issues so that you can enjoy a superior experience in the future.

I apologize that your recent stay with us was disappointing, Nichelle. It is our goal to provide an excellent experience for our guests and will have our housekeeping team make improvements. I hope that you will consider giving us another chance to better serve you the next time you visit Houston.

Thank you for letting us know that your check-in was delayed. I will let our team know so that we can be sure to provide an efficient process for our guests. I hope that you will stay with us again during future travels.

Thank you for letting us know about this experience and I am so pleased to know our staff was welcoming and your room was nicely cleaned, Tammy. I do apologize that we did not provide you with coffee and will let our team know so we can be sure to address this and make improvements. I do hope that you will visit us again during future travels!

I am saddened to note that your stay with us was disappointing, Betty. I do apologize and please know our team will work hard on improvements. I hope that you will give us another chance to better serve you in the future.

Thank you for letting us know about the issues you encountered, Maria. I apologize that our staff was not helpful and that our rooms were disappointing. Please know we are working on improving and do hope that you will give us another chance to serve you better in the future.

Thank you for letting us know about your experience and I am pleased you found the overall location convenient and your rooms nicely cleaned. I hope that you will visit us again soon!

I apologize that we did not provide you with an excellent stay, Cathy. It is our goal to ensure every guest has a wonderful experience and our team will be sure to make improvements. I do hope that you will give us another chance to provide you with a superior experience next time.