6/10 Okay
Joanna
Travelled with group
21 May,2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall the stay was okay. The room was clean and fully equipped with all essentials. Nice layout and design. The area is quiet and seemed safe. CVS right down the straight which was great for grabbing water. Prior to arrival, i reached out with some questions and was responded to promptly and professionally. However, upon arrival we were not greeted at all by the woman at the "front desk". We paid extra for early check in at 1pm but arrived at 12pm and wanted to leave our bags while we got something to eat to kill time. The front desk agent did not greet or even speak to us, just simply looked up at us. We asked about the bags and she simply pointed to a door leading to the management office and told us to put them in there. Sign on the door said they are not responsible for your belongings and office will close at 5pm. We came back around 1:30 to find no one at the desk and the management office locked. Called the numbered at the desk and had to wait for someone to come unlock it. As far as our room, everything looked great other than the mold growing on the bathroom ceiling. Nice property but would not stay again just based off the lack of hospitality and the mold on the ceiling that needs repair.
Joanna
Stayed 2 nights in May 2024