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Reviews of Azure Hotel

4 out of 5
Azure Hotel
No 590, Zhong-zheng Rd., Hualien City, Hualien County

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 711 reviews" "
Rating 8 - Good. 275 out of 711 reviews" "
Rating 6 - Okay. 45 out of 711 reviews" "
Rating 4 - Poor. 13 out of 711 reviews" "
Rating 2 - Terrible. 5 out of 711 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Grace

Stayed 2 nights in Jan 2024

10/10 Excellent

Tay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mei Fan

Stayed 2 nights in Dec 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Front desk staff was very efficient, accommodating, and friendly. Breakfast had a lot of great options even though it was vegetarian. Location is very convenient and walkable to lots of shops/restaurants. We were in family room with 3 beds which was very nice option. Room felt old but rate was very good. Cons: couldn't open windows due to mosquitoes.
Stayed 1 night in Nov 2023
Response from azure hotel on 4 Dec,2023
Thank you for sharing your feedback with us.We very much value your opinions.We will still continue to strive for quality service.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

10/10 Excellent

Tin Chi

Stayed 1 night in Oct 2023
Response from 藍天麗池飯店團隊 on 23 Oct,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous bedroom & bathroom. Great location. Parking at rear
Stayed 1 night in Oct 2023
Response from AZURE HOTEL on 9 Oct,2023
Thank you for sharing your feedback with us.We very much value your opinions.We will still continue to strive for quality service.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

4/10 Poor

Hiu Ching

Stayed 2 nights in Sep 2023
Response from 藍天麗池 on 25 Sept,2023
謝謝您能選擇藍天麗池入住，如有任何服務不周的地方也請您不吝指教，我們團隊會持續提升住宿品質與服務。期望您下次蒞臨花蓮還能夠有機會為您服務。

6/10 Okay

KUAN HSUAN

Stayed 1 night in Sep 2023
Response from 藍天麗池 on 25 Sept,2023
謝謝您能選擇藍天麗池入住，如有任何服務不周的地方也請您不吝指教，我們團隊會持續提升住宿品質與服務。期望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

peiying

Stayed 1 night in Aug 2023
Response from 藍天麗池飯店 on 28 Aug,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

HIROSHI

Stayed 2 nights in Aug 2023
Response from 藍天麗池飯店 on 28 Aug,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

aki

Stayed 1 night in Jul 2023
Response from 藍天麗池 on 10 Jul,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

onchittra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Response from 藍天麗池 on 3 Jul,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

PENG JEN

Stayed 1 night in Jun 2023
Response from 藍天麗池 on 19 Jun,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Ming-Shu

Stayed 1 night in May 2023
Response from 顧客關係部 on 29 May,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Chae Son

Stayed 3 nights in May 2023
Response from 顧客關係部 on 22 May,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Chia Hsien

Stayed 1 night in May 2023
Response from 顧客關係部 on 22 May,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

2/10 Terrible

HAO-NING

Stayed 1 night in May 2023
Response from 客戶關係部 on 15 May,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options at breakfast buffet. Free laundry
Stayed 1 night in Apr 2023
Response from 顧客中心 on 24 Apr,2023
Thank you for sharing your feedback with us.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

10/10 Excellent

HSIU YING

Stayed 1 night in Apr 2023
Response from 顧客中心 on 24 Apr,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。也感謝您的寶貴意見，都將納入我們未來調整依據，未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Wen-Tzu

Stayed 1 night in Apr 2023
Response from 顧客中心 on 18 Apr,2023
謝謝您對我們的支持與肯定，我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Peggy Hay Fong

Stayed 4 nights in Mar 2023
Response from 顧客管理中心 on 20 Mar,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

SHIAW-PYNG

Stayed 1 night in Feb 2023
Response from 行銷部 on 28 Feb,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, great location
Stayed 2 nights in Feb 2023
Response from 行銷部 on 24 Feb,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

POYEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極好的住宿體驗
無論是櫃檯或餐廳的人員服務都很細膩，硬體設施維護得很好，會想再訪
Stayed 1 night in Feb 2023
Response from 行銷部 on 20 Feb,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

6/10 Okay

Theresa

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location and breakfast buffet! But the rooms were very dusty. It looked clean but my husband had bad immediate allergic reactions. Staff was helpful in trying to get us another room and give us an air purifier. But why is it so dusty in the first place?
Stayed 2 nights in Feb 2023
Response from 行銷部 on 10 Feb,2023
Thank you for sharing your feedback with us.We very much value your opinions.We will still continue to strive for quality service.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

8/10 Good

NAI-WEN

Stayed 2 nights in Jan 2023
Response from 行銷部 on 26 Jan,2023
謝謝您能選擇藍天麗池入住，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Shweta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, good location, reasonable price
Response from 行銷部 on 10 Jan,2023
Thank you for sharing your feedback with us.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

10/10 Excellent

Water

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Good hotel with a fantastic location. 10 mins away from the Night Market. Very value for money.
Stayed 1 night in Dec 2022
Response from 顧客關係部 on 19 Dec,2022
Thank you for sharing your feedback with us.We hope to have the pleasure of serving you again in the future.Hope you have a nice day.

10/10 Excellent

Yeu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I recently stayed at a fantastic hotel in Taiwan and had the pleasure of experiencing their traditional Taiwanese breakfast. It was truly outstanding! The spread of dishes was incredible, with a wide variety of both sweet and savory options to choose from. The highlight for me was the noodle station that lets you build your own noodle dishes, which were absolutely delicious. The rice porridge was also a standout, and I appreciated that they offered both savory and sweet options to cater to different tastes. The quality of the ingredients was clear, as everything tasted incredibly fresh and flavorful. I was also impressed by the presentation of the dishes, with each one beautifully arranged on the plate. Overall, I was extremely impressed by the traditional Taiwanese breakfast at this hotel and would highly recommend it to anyone looking to experience authentic local cuisine during their stay. It was truly a highlight of my trip and I can't wait to go back and enjoy it again.
Stayed 2 nights in Dec 2022
Response from 顧客關係部 on 10 Dec,2022
謝謝您選擇藍天麗池入住，自今年七月一日ㄎ開始，飯店已全面更改為蔬食餐廳，提供無肉、無海鮮的蔬食料理，特別選用在地農產品，減少碳足跡，也能吃得健康滿足，從微小的日常開始也能愛地球。未來我們團隊仍會繼續以優質住宿品質與服務為目標努力。 期望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Chihhao

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from 客戶關係部 on 10 Sept,2021
十分感謝您能選擇入住藍天麗池飯店，我們會持續努力提升住宿與服務品質，並秉持真摯熱誠的心服務每一位旅客，感受藍天麗池美好的一切，留給全家人最美的回憶！誠摯期待您的再度光臨。

8/10 Good

NAI-WEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from 顧客關係部 on 13 Feb,2021
十分感謝您能選擇入住藍天麗池飯店，我們會持續努力提升住宿與服務品質，並秉持真摯熱誠的心服務每一位旅客，感受藍天麗池美好的一切，留給全家人最美的回憶！誠摯期待您的再度光臨。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurants within a few blocks of the hotel, as well as the Dongdamen night market that's about 10 minutes away on foot. Hotel is well-kept and the room is spacious and comfortable. Very courteous and helpful staff too. Good choices for breakfast. A pleasant surprise and find in Hualien.
Stayed 2 nights in Dec 2019
Response from 客戶關係部 on 6 Jan,2020
Thank you for sharing your feedback with us. We very much value your opinions. In the future, our team will continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

6/10 Okay

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 客戶關係部 on 8 Jan,2020
十分感謝您能選擇入住藍天麗池飯店，我們會持續努力提升住宿與服務品質，並秉持真摯熱誠的心服務每一位旅客，感受藍天麗池美好的一切，留給全家人最美的回憶！誠摯期待您的再度光臨。

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 客戶關係部 on 29 Dec,2019
謝謝您能選擇藍天麗池入住，也謝謝您的肯定與鼓勵，希望能為您的花蓮旅程中帶來美好回憶。未來我們團隊仍會繼續以優質服務為目標努力。 期望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & Good Stay
Nice 3 days cheap and good stay here compared to my stay at Jiaoxi & Taipei especially in terms of price & space. Try to get the newer block which is the block behind or furthest away from the main road.
Stayed 3 nights in Dec 2019
Response from 客戶關係部 on 23 Dec,2019
Thank you for sharing your feedback with us. We very much value your opinions. In the future, our team will continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from 客戶關係部 on 18 Dec,2019
十分感謝您能選擇入住藍天麗池飯店，我們會持續努力提升住宿與服務品質，並秉持真摯熱誠的心服務每一位旅客，感受藍天麗池美好的一切，留給全家人最美的回憶！誠摯期待您的再度光臨。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite small with no window but it is clean and cozy. The hotel also provide free bicycle. The location is lovely!
Stayed 4 nights in Apr 2019
Response from 客戶關係部 on 16 Dec,2019
Thank you for sharing your feedback with us. We very much value your opinions. In the future, our team will continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

8/10 Good

Wee Nah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
check-in was fast and easy. The hotel location was convenient for our 1st visit to Hualien.
Stayed 1 night in Nov 2019
Response from 客戶關係部 on 9 Dec,2019
Thank you for sharing your feedback with us. We very much value your opinions. In the future, our team will continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and there are also bikes available for hotel guests. We used a couple, had a flat tyre and the hotel was kind enough to send a new one to our location so that we could continue our exploration of Hualien at no additional charges. Truly thankful for the hotel to so that for us. Breakfast was also surprisingly good. And if you're up for something less Taiwanese, McDonald's is just right opposite the hotel.
Stayed 3 nights in Oct 2019
Response from 客戶關係部 on 21 Nov,2019
Thank you for sharing your feedback with us. We very much value your opinions. In the future, our team will continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from 客戶關係部 on 20 Oct,2019
謝謝您選擇入住藍天麗池， 我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。 未來我們團隊仍會繼續以優質服務為目標努力。 希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azure Hotel
Great place but be wary of mosquitoes!
Stayed 2 nights in Sep 2019
Response from 客戶關係部 on 2 Oct,2019
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from 客戶關係部 on 9 Sept,2019
謝謝您能選擇藍天麗池入住，也謝謝您的肯定與鼓勵，希望能為您的花蓮旅程中帶來美好回憶。未來我們團隊仍會繼續以優質服務為目標努力。 期望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Arun Prasath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from 客戶關係部 on 21 Aug,2019
謝謝您對我們的支持與肯定，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

ka yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 客戶關係管理部 on 17 Jul,2019
謝謝您對我們的支持與肯定， 我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。 未來我們團隊仍會繼續以優質服務為目標努力。 希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 客戶關係部 on 23 Jun,2019
歡迎來花蓮玩，也謝謝您選擇入住藍天麗池。 謝謝您對我們的支持與肯定，我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。 未來我們團隊仍會繼續以優質服務為目標努力，希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 客戶關係部 on 23 Jun,2019
歡迎來花蓮玩，也謝謝您選擇入住藍天麗池。 謝謝您對我們的支持與肯定，我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。 未來我們團隊仍會繼續以優質服務為目標努力，希望您下次蒞臨花蓮還能夠有機會為您服務。

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and new room. But outside and lobby looks a bit old fashion.
Stayed 2 nights in Jun 2019
Response from 客戶關係部 on 12 Jun,2019
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 客戶關係部 on 12 Jun,2019
謝謝您對我們的支持與肯定，我們希望入住的客人都能在藍天麗池感受到舒適自在的時光。未來我們團隊仍會繼續以優質服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
物有所值。
Stayed 2 nights in Apr 2019
Response from 客戶關係部 on 13 Jun,2019
謝謝您對我們的支持與肯定，我們希望入住的貴賓都能帶著美好的回憶回家。未來我們團隊仍會繼續以優質服務為目標努力。希望您下次蒞臨花蓮還能夠有機會為您服務。

10/10 Excellent

Haha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the location is great, close the shopping area with several mins walk. But the hotel is quiet.
Stayed 2 nights in Apr 2019
Response from 客戶關係部 on 3 May,2019
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.