View from property

Reviews of UI Inn

3 out of 5
UI Inn
Lot 11063, Nirolhu Magu, Hulhumalé

Reviews

6.0
Rating 10 - Excellent. 11 out of 187 reviews" "
Rating 8 - Good. 51 out of 187 reviews" "
Rating 6 - Okay. 72 out of 187 reviews" "
Rating 4 - Poor. 29 out of 187 reviews" "
Rating 2 - Terrible. 24 out of 187 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Marizol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jordana, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff and Manager is very nice everyone one was accomadating. I appreciate the dinner that was provided very tasty! I appreciated my stay.
Stayed 2 nights in Oct 2022
Response from Naasih on 12 Oct,2022
Thank you for your lovely review. We are delighted to learn you had a wonderful stay with us and were pleased with every aspect of the hotel. We are thrilled to learn that you had enjoyed the food at our Restaurant and our staffs took very good care of you.I have shared your feedback with our entire team at the hotel. It is feedback such as yours that inspires the team and me to constantly strive for excellence and to make sure that our guests leave the hotel with fond memories.We are all looking forward to your next visit to your home in Maldives, Turquoise Residence for another memorable stay. If I can be of any assistance in the meanwhile please do let me know. Thank you

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The room was dirty and smelly. The toilet was even worst. The floor was disgusting, the shower was rusty and the toilet bowl was stained, The complimentary breakfast was unsatisfying
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Acceptable for a one night stay
Room was acceptable for a one night stay at the price. Negatives: Shower head was broken, amenities were sparse, and breakfast was poor from the perspective of a Westerner. Positives: Price, staff was friendly, near the beach. Be aware that there is not an elevator.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

mido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very helpful and friendly. although the airport transfer charges were different from what was stated before arrival, it’s still marginally acceptable.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Not what I was expecting at all. Completely different then what you read or see on the website.
Stayed 3 nights in Mar 2019

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and reasonably priced. Staff was very friendly and helpful. Room was comfortable and clean but noisy, sound travels from everywhere into the room. Maybe top floor is better. I was on the second floor and all the lobby noise could be heard.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No response from hotel despite contacting multiple times on transfer and ended up staying at another hotel
Stayed 1 night in Aug 2018

10/10 Excellent

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Towel stinks
Stayed 1 night in May 2018

10/10 Excellent

Neneng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UI Inn, the best little hotel in Hulhumale
I stayed at UI Inn, Hulhumale for 7 days 6 night, and left this hotel on Saturday 12th, May, 2018 at 2pm. Saif (the staff in charge) allowed me a leniency to stay at least up to 3-5 hours after checkout time at 12 o' clock, that was because most guests were leaving to the other islands that day, and some new guests would arrive in the evening; otherwise he was unable to allow such leniency during peak season. I feel so satisfied with the courtesy and friendlyness of all staffs at UI Inn, especially Yunus, who took care of the cleanliness and frehness of the small single standard room I stayed for 6 nights at UI Inn. The Wi-Fi in this hotel is running very smoothly with high speed and for free! And the daily house keeping is excellent! Convenient and full air-con public buses to Male International Airport and Hulhumale Ferry Terminal are available around UI Inn and with very cheap prices. It takes only 10 minutes by bus from Hulhumale to Male Airport and only for MVR 20 (US $ 1.33). If people says, this little hotel is only good for a short stay before going to the other islands; to me either way is perfect, you can stay in this little hotel longer because they can provide various tours in a very competitive price. I loved the cleanliness at this little hotel and the beach nearby (only 20m from 2 separate buildings of UI Inn)!
Stayed 6 nights in May 2018

6/10 Okay

ABIGAIL

Disliked: Property conditions & facilities, room comfort
Room is awful, staffs are nice
Stayed 1 night for the transfer to our resort... Most of the staffs are very nice, helpful and welcoming (especially the guy who greets at the airport and the driver) but the room is grimly dark and hot (in spite the aircon being at its lowest)... There are definitely BETTER hotels worth your money... only thing I really like here are the staffs...

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Stay for Maldives
Decent priced room while awaiting onward transport.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tried to overcharge on arrival. Rooms are modern and clean but building and services leaves a lot to be desired.
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word - Rats
I would not recommend anyone to stay here. My friend and myself stayed here for a night before an early flight the next morning. At a first glance the room seemed ok. It seemed to have been recently refurbished. We both had a shower and settled in to watch tv. After a short while I heard a scratching sound above us. This increasing got worse followed by squeaking. We tried to phone reception, then realized the phone cable had been chewed through and wasn't connected to the wall. After going to reception to complain that we thought there were rats, we were told someone would come up to the room. 30 mins later, still no sign. At this point we had to vacate the room as we saw a rat running around the room (as you can imagine we panicked). We then Went back to reception shoeless as I wasn't hanging about to try and grab mine with rodents running around the room. Someone from reception went into the room while we watched from the door. He then proceeded to remove one of his shoes and moved some of the furniture. After a smack with his shoe he killed the rat, picked it up by the tail, didn't utter a word and left the room. We stood there in complete disbelief! We were then ignored and had to go back to reception to ask to be moved rooms as there were still rats running around! I'm still in shock. It wasn't an expensive hotel, we weren't expecting much, but we didn't expect rats in the room, rude staff or poor sanitation. Would not return!
Chewed phone cable

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Expect the unexpected.
Double bed means there will be 2 guests. Taxi fare will be doubled and counted with return fare. From 4usd offerred it will end up to 12-16usd. You shared the taxi with 3 others but all of you will be charged separately. Please use the bus for 20 Rufiyah or 2usd. My free breakfast was not offered on the first day. They return my money after showing the itinerary. The next day the same thing happened again, room only, no breakfast. I complained to the manager and it was corrected. The third morning it happened again. They are really insulting your intelligence. For 3 days the tv channels broke down. The room is not sound proof. The hot water does not last.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It's cheap but there's always a trade off
Staying in a family suit. The room was big. It was split to 1 main bedroom, another room which looked more like a living room with ceiling fan, sofa and single bed at a corner. However, there is only 1 air conditional which is located at the bedroom. If your kids have to sleep in the living room, they won't be able to get any air-con. You can't open up the windows because there will be mosquitoes. So, it's going to be very hot with just a ceiling fan and the single bed was at a corner. The bedroom can only accommodate 1 queen size bed so it's impossible to squeeze in 4 person for a good night sleep. Bathroom sink pipe is broken. When you turn on the tap to wash your hands, the water went straight down splashes on the floor instead of running through the sink pipe. I hope they can get it fix for the next customer. There are also ants crawling around the walls in the bedroom and onto my phone while I'm charging it. If you want to make sure you get air-con for your room, perhaps staying in a single room would be a better choice than a family suite. This Inn is suited for people who just want to get the 8 hrs sleep and go.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and bad service
It was a horrible hotel and really bad service and they take money for everything. The room was small, stinky of mold and the bed was stained and i wont even go into the bathroom that felt dirtier than outside streets. The service was very bad, I left one day earlier and my husband the next and it was a very bad ending to our trip.

6/10 Okay

nichole , w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for one night...
Good place to stay for one night. We stayed here then fight before flying to our resort. The staff was friendly, the room was clean and spacious. The included breakfast was a bonus.

4/10 Poor

Sanjay, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a guesthouse hotel in Huhumale. The room smelled of smoke and the bell boy who showed my room flatly denied that it smelt of smoke. The sink was leaking and the water drained onto the bathroom floor. Worst of all, the air-conditioner started to overflow with water dripping into the room at 1:30 am. Tried calling the reception to report, but the phone was dead. Looked like they switched off the EPABX electricity and went to sleep. Had a terrible night without A/c. Reported all this to the reception next morning. Came back to the hotel after the diving trip, only to be told by the Hotel owner Nasser that I had physically damaged the A/c. This took me by a rude shock. I had an argument with him that how I can physically damage the A/c which was hung at ceiling level. He threatened me to make me pay for the physical damage. At the end of the argument, he said that if I wished I can check out of the hotel and that he will refund me money for the to come 2 nights stay. I was shocked by this suggestion. I was being thrown out of the hotel despite making 100% payment for my 3 night stay. Finally the owner Nasser agreed to transfer me to another room. The kitchen in the room was not to be used, despite being shown in the photo of the booking website. The internet connection too was patchy with the reception handing out expired code(s) and a working code had to be arrived by trial and error. The breakfast was below average. The overall service was poor.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
kind of weird. They put us in a hotel down the street that had rusty bathroom fixtures.

6/10 Okay

Geir

Liked: Cleanliness, room comfort
hotel for transit
The hotel is quite good, staff are very friendly

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing like pictures
Expensive, breakfast is very stingy, no rooms have ocean views as they're back from the beach & other hotels block full view, rooms are outdated & nothing like pictures. Everything except the lounge is really old. Shower door doesn't open properly & alternates from hot & cold constantly. Staff are friendly, welcoming & helpful. We had issues with paying for 3, but the room not providing for 3 & our bed was wet from an open window. Staff went out of their way to fix it. Upon paying for our room we asked to discount the child rate due to what occurred. They did without questions & offered a free shuttle to the airport. Ok if you're a backpacker type standard, but for the $ we expected way more & like the pictures.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After check in, they just sent us to another hotel, and we did not even have a chance to look at its rooms.

6/10 Okay

Chai, Singapore

Liked: Cleanliness, property conditions & facilities
room to improve
The Hotel are New/Newly renovated, clean, disappointed for me to choose Ocean View (building construction view), The hotel is new, Aircon looks new but not cold only blow air...

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Clean Basic Hotel Near the Airport
Clean basic hotel for one night stay before our domestic sea plane flight to our Gangehi Island Resort. Breakfast not so good and needs improvement. Staff freindly.

4/10 Poor

Tan, malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
I would not come back for second times!
average room cleanliness. was provided another hotel as origin hotel fully occupied. tried to contact person in charged via watsapp number provided but no reply after message read.

8/10 Good

Rory, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Good service. They have reasonable prices on day tours.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

M.Idris at Mald, Dammam Saudi Arabia- Sudanses

Liked: Staff & service
Disliked: Room comfort
nice close hotel to the beach but...
but no too much expected experiences or facilities. very weeeeeeek unpleasant breakfast no Internet connection to the rooms only available at the lobby the ocean view rooms aren't that much called view since they have very tiny window and not directly to the ocean side

6/10 Okay

James, UK

Disliked: Room comfort
Cheap and convenient for the airport
Very basic small hotel about 10 minutes by taxi or bus from the airport. Room was clean, but small and TV not working. Air conditioning was effective. There was a lot of building noise from the construction site next door until quite late in the evening (past 10pm).

6/10 Okay

Chang, Malaysia

Liked: Cleanliness, room comfort
Room is spacious but the facility bit old especially the kitchen area.

10/10 Excellent

Sumanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Hussain, Calgary, Canada

Good hotel
The hotel is clean, staff is friendly. Location is ideal for crossovers only.

6/10 Okay

Khin, Yangon

Nice hotel close to beach.
We stayed one night there. We took airport metro bus to reach hotel. It costs $1+ (MVR20). It is 10 mins walking distance from bus station. Hotel is close to beach (just cross a small road). Room is big, clean. Breakfast is not nice. Staffs are helpful. Overall we enjoyed our stay. Recommend to others for overnight stay.

6/10 Okay

Ann, philippines

Liked: Cleanliness, staff & service
good enough considering the price
The room was quite small, but it was clean and the staff were very accommodating and friendly. The food was good but pricey. The internet was good enough, but for limited usage only.

6/10 Okay

Yoshimi

Disliked: Cleanliness, room comfort

4/10 Poor

Ivan, Yekaterinburg, Russia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel for one night.
The hotel is just a stop between international and domestic flights. Located near the airport on the same island. Breakfast is the worst I have ever tasted.

8/10 Good

Yuting, Taiwan

Liked: Staff & service
Cost efficient
Close to the airport, it's good to stay one night to connect to the other island.

8/10 Good

j78t

Liked: Cleanliness, staff & service
transfer hotel
Got the room because our flight arrived too late for resort to pick us up. The first room smelled of smoke, but the staff was kind and transferred us to new part of hotel they were actually still finishing. Nothing grand, but breakfast was a nice touch and it served it's purpose well as a transfer hotel.

6/10 Okay

Gergely, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night, but the Island is terrible!!
Stayed 1 night before return trip. The room was very small but fulfilled it's purpose. Good wifi and air condition. Nice and friendly staff with good food as well in the restaurant. The island itself is a disaster.Very polluted and the beach close to the hotel is really bad. This island is definitely not worth to stay at for a day!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
CRAZY! STINKY!
Drainage problem, Stinky toliet! Absolutely skinky in the room. I won't stay here anymore.

4/10 Poor

Sunny

4/10 Poor

Peter, Heathcote

Disliked: Cleanliness, staff & service, room comfort
For Families and Honeymooners Only
Being a solo traveller, I was given a room which was the size of my 3rd bedroom at home. It was dark and nothing dried. Room was not cleaned when I was staying, many a person asked when their room was to be cleaned. I guess if there was more than just me staying, I may have received a better room. The room I had what rate only as a 2 star

4/10 Poor

Michael, Maldon Esses

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basicly a hostal in the middle of a building site
This hotel is a basicly a hostal with no lift and a few very tired double rooms in the middle of a building site full of rubbish. Half the lights in our room didn't work, the safe was just sitting in the cupboard not attached to anything. The bed was sunken in the middle and very uncomfortable. The air con did not keep the room cool at all. This hotel might be ok for backpackers who are not very fussy but we would not recommend it or return

6/10 Okay

John, New York, NY

They sent us to a different property
We didn't actually get to stay at this hotel. When we arrived, the manager sent someone to pick us up who took us to the Elite Hotel. He explained that UI was overbooked and that the same owner/manager control three properties, so they send guests to different hotels depending on capacity. Obviously this is kind of strange...but at least we had a place to stay close to the airport at the same price that we booked originally.

8/10 Good

Jodie, New York

Liked: Cleanliness, room comfort
Pleased with our stay...
Compared to the rest of the Maldives, this hotel is nothing special. However, it was a great place to stay before an early morning flight out of the country. There was a bit of construction being done on the outside of the building but our room was perfectly fine and clean. If you compare this hotel to rooms on a resort island you will never be satisfied. However, if you compare this hotel to rooms at other independent guest houses you will be pleased with your stay here. Breakfast was decent, staff was friendly,and our room was clean and spacious. We were happy with our stay here and would stay here again.

6/10 Okay

per Olof, lund

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
mixed experience with Ui inn
The hotel was decent and the staff friendly. Our room was however not cleaned and we were charged 20$ more than the booking price and told it was the discount price. Also we asked for blankets as we were not provided any, never got them. Right on the beach mornings were beautiful. The continental breakfast was ok