Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Seminole Casino Hotel Immokalee

4 out of 5
Seminole Casino Hotel Immokalee
506 South 1st Street, Immokalee, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 136 reviews" "
Rating 8 - Good. 34 out of 136 reviews" "
Rating 6 - Okay. 11 out of 136 reviews" "
Rating 4 - Poor. 2 out of 136 reviews" "
Rating 2 - Terrible. 5 out of 136 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at this hotel and casino. However located in an area that does not offer any alternatives.
Stayed 1 night in Apr 2024
Response from Guest Services Team on 23 Apr,2024
Hello Catherine!Thank you for submitting a review! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Team on 19 Mar,2024
Hello Jeff,Thank you for submitting a review. We're happy to hear that you enjoyed your experience at Seminole Casino Hotel. Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Chris

Stayed 1 night in Mar 2024
Response from Guest Services Team on 26 Mar,2024
Hello Chris!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: parking is easy and free. Property is Very clean as are the rooms, and they are very large for hotel rooms. There is a coffee maker and an inadequate refrigerator but no microwave. Restaurants had little wait times and food was good but pricy. Staff is friendly and helpful. Cons: cigarette smell! One night someone called for evacuation of the hotel on the emergency speakers saying there was a fire in the building. We evacuated down stairs from the 3rd floor. It was a “mistake” and the staff thought it was funny. At 10 pm. I stood outside with a robe on waiting for a fire truck, which of course didn’t come. Finally I walked back in the front door and was told it was a mistake. I wasn’t laughing. Property is very remotely located. You are a captive audience. The pool is nice, albeit small, but there is never anyone in it and it is heated. The focus here is gambling with really no other options there or in the area. We saw a show which was excellent, but the venue really was Not. Small, close uncomfortable chairs to watch a 2 hr performance. People constantly getting up and climbing over you (literally) to get another drink. We had beer spilled on us as a drunk woman clambered her way out of our row to go get more beer. No apology just oops. For these reasons we will not return. There are many comfortable venues closer to us with lots more to do than just gamble. That said, the place was almost always full of people. Some love it!
Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Feb,2024
Hello Frank,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Violet

Liked: Staff & service, property conditions & facilities
Excellent plays to stay.
Stayed 1 night in Feb 2024
Response from Guest Services on 13 Feb,2024
Hello Violet!Thank you for the positive feedback! We're happy to hear that you feel Seminole Casino Hotel is an excellent place! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately because of transportation issue we could not make it to the hotel and didn’t have advance notice in order to cancel. Hotel charged my card anyway and ignored several written requests for refund. No courtesy for any type of response they simply ignored us completely! No professionalism used at all, just a greedy attitude.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 16 Jan,2024
Hello Steve,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always judge a room by the bathroom……the cleanliness and how it is appointed. I was more than happy with everything.
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on 16 Jan,2024
Hello Nancy!Thank you for the positive feedback! We're happy to hear that you had an excellent experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 20 Dec,2023
Hello Mark!Thank you for the positive feedback! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

6/10 Okay

andtrew

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 28 Sept,2023
Hello Andtrew,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

8/10 Good

Caroline

Stayed 1 night in Sep 2023
Response from Guest Services Manager on 25 Sept,2023
Hello Caroline,Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the property was very nice and the rooms were excellent and the folks at the front desk were very helpful and very nice. WE totally enjoyed the R & R!
Stayed 2 nights in Aug 2023
Response from Syd on 15 Aug,2023
Thank you so much for your Feedback! We are happy you enjoyed your stay with us . We look forward to seeing you again in the future! :)

10/10 Excellent

Fola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Guest Services Manager on 29 May,2023
Hello Fola!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Rooms were clean and very nice.
Stayed 1 night in May 2023
Response from Guest Services Manager on 26 May,2023
Hello Tina!We appreciate the positive feedback! We're delighted to hear that you enjoyed your stay! At Seminole Casino Hotel we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! We look forward to welcoming you back again soon!

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A lovely welcome at check in and check out. Nice clean hotel. All the staff very attentive and helpful. Well worth a visit
Stayed 1 night in May 2023
Response from Guest Services Manager on 17 May,2023
Hello Nigel!Thank you for the positive feedback! At Seminole Casino Hotel we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! If you haven't already, be sure to try one of 1st Street Deli's Featured “SHAVED FRESH” Sandwiches. We look forward to welcoming you back again soon!

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Was able to check in early. Staff friendly and room was great size.
Stayed 1 night in May 2023
Response from Guest Services Manager on 10 May,2023
Hello Brandon!Thank you for your feedback! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the stay with the exception of the concert that blasted the room
Stayed 2 nights in May 2023
Response from Guest Services Manager on 10 May,2023
Hello Ronald,Thank you for sharing feedback on your recent experience. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extraordinary…from the check in gal, to the security guards, the restaurants/bar/food offerings….it is the best casino experience ever for us! Thank you so much!!
Stayed 1 night in Apr 2023
Response from Guest Services Manager on 18 Apr,2023
Hello Debra!We appreciate your feedback! We're happy to hear that you enjoyed your time at Seminole Casino Hotel! Our goal is always to provide legendary service and it sounds like we hit our mark! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Guest Services Manager on 4 May,2023
Hello Claire!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the concert venue was close.
Stayed 1 night in Apr 2023
Response from Guest Services Manager on 3 Apr,2023
Hello Gregory!We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

8/10 Good

george h

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing around the property, at least the immediate area.
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 28 Mar,2023
Hello George,Thank you for submitting a review. We apologize that your experience didn’t completely meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a wonderful day!

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Guest Services Team on 14 Mar,2023
Hello Luisa,Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Walls are thin, hotel very much treated as an afterthought to the casino.
Stayed 3 nights in Feb 2023
Response from Guest Services Team on 16 Feb,2023
Hello,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Guest Services Team on 10 Feb,2023
Hello Sara,Thank you for submitting a review. Feel free to contact us directly if you would like to further discuss your experience. We look forward to your next visit!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor room was very well appointed and quiet. Valet parking was somewhat of a chore, as there was rarely an attendant.
Stayed 2 nights in Jan 2023
Response from Guest Services Team on 10 Feb,2023
Hello Linda,Thank you for the constructive feedback. We're happy to hear that you enjoyed your stay with us. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.

10/10 Excellent

mark

Stayed 1 night in Jan 2023
Response from Guest Services Manager on 10 Nov,2023
Hello Mark!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was great.
Response from Guest Services Team on 10 Feb,2023
Hello David!Thank you for the positive feedback! We're happy to hear that you enjoyed your stay with us at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Services Team on 10 Feb,2023
Hello John!Thank you for the review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! If you haven't already, be sure to try one of 1st Street Deli's Featured “SHAVED FRESH” Sandwiches. We look forward to welcoming you back again soon!

8/10 Good

John

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2022

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a mistake booked this property while on vacation, instead of tampa property, no transfer of reservation was offered, wasted over 3 hours on phone, to get told no refund we follow policy, i even had expedia call, cause thats what they told me, to no avail never book there again, was a repeat customer, girlfriend lives in s florida
Stayed 1 night in Nov 2022

6/10 Okay

Eva

Liked: Cleanliness, staff & service
Disliked: Amenities

10/10 Excellent

Sandra

Stayed 1 night in Oct 2022

10/10 Excellent

Sandra

Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time was had . Easy check in , gorgeous room . Casino was great and music in the lounge was awesome . Staff were all so friendly and courteous from check in to security , cleaning staff and bartenders.
Stayed 1 night in May 2022

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were all so great and helpful with parking ,helping right away with my luggage and help getting my husband up to our room. It was a great getaway to relax and of course have fun. Casino breakfast the best !
Stayed 1 night in May 2022

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A fantastic stay and away from the big city crowd while enjoying a nice time at the casino.
Stayed 2 nights in May 2022

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since there is currently no room service, the hotel should at least provide a microwave.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Susan

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very nice and clean room. Like new. Nice firm bed.
Stayed 1 night in Jan 2022

6/10 Okay

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wall in bathroom needed repair
Stayed 1 night in Jan 2022

2/10 Terrible

DynaFire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came into town to visit family and they put us up in this wonderful hotel. Close to where they live very convenient and we were just taken by how comfortable everything was. The littlest of details were looked after even including the large wonderful showerhead.
Stayed 2 nights in Dec 2021

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway.
Friendly staff, excellent sanitation and security. Room and beds were very comfortable. Only complaint was loud music in next room after midnight.
Stayed 1 night in Dec 2021

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. Our room is very nice. Our dinner was good the service was sub par.
Stayed 1 night in Dec 2021

8/10 Good

JOHN R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a relaxing time.
Stayed 1 night in Dec 2021

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2021