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Great staff at this hotel and casino. However located in an area that does not offer any alternatives.
Catherine
Stayed 1 night in Apr 2024
Response from Guest Services Team on 23 Apr,2024
Hello Catherine!Thank you for submitting a review! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Hello Jeff,Thank you for submitting a review. We're happy to hear that you enjoyed your experience at Seminole Casino Hotel. Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
10/10 Excellent
Chris
4 Mar,2024
Chris
Stayed 1 night in Mar 2024
Response from Guest Services Team on 26 Mar,2024
Hello Chris!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Pros: parking is easy and free. Property is Very clean as are the rooms, and they are very large for hotel rooms. There is a coffee maker and an inadequate refrigerator but no microwave. Restaurants had little wait times and food was good but pricy. Staff is friendly and helpful. Cons: cigarette smell! One night someone called for evacuation of the hotel on the emergency speakers saying there was a fire in the building. We evacuated down stairs from the 3rd floor. It was a “mistake” and the staff thought it was funny. At 10 pm. I stood outside with a robe on waiting for a fire truck, which of course didn’t come. Finally I walked back in the front door and was told it was a mistake. I wasn’t laughing. Property is very remotely located. You are a captive audience. The pool is nice, albeit small, but there is never anyone in it and it is heated. The focus here is gambling with really no other options there or in the area. We saw a show which was excellent, but the venue really was Not. Small, close uncomfortable chairs to watch a 2 hr performance. People constantly getting up and climbing over you (literally) to get another drink. We had beer spilled on us as a drunk woman clambered her way out of our row to go get more beer. No apology just oops. For these reasons we will not return. There are many comfortable venues closer to us with lots more to do than just gamble. That said, the place was almost always full of people. Some love it!
Frank
Stayed 2 nights in Feb 2024
Response from Guest Services on 21 Feb,2024
Hello Frank,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Hello Violet!Thank you for the positive feedback! We're happy to hear that you feel Seminole Casino Hotel is an excellent place! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Unfortunately because of transportation issue we could not make it to the hotel and didn’t have advance notice in order to cancel. Hotel charged my card anyway and ignored several written requests for refund. No courtesy for any type of response they simply ignored us completely! No professionalism used at all, just a greedy attitude.
Steve
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 16 Jan,2024
Hello Steve,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
I always judge a room by the bathroom……the cleanliness and how it is appointed. I was more than happy with everything.
Nancy
Stayed 2 nights in Jan 2024
Response from Guest Services Manager on 16 Jan,2024
Hello Nancy!Thank you for the positive feedback! We're happy to hear that you had an excellent experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 20 Dec,2023
Hello Mark!Thank you for the positive feedback! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
6/10 Okay
andtrew
25 Sept,2023
Liked: Property conditions & facilities
andtrew
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 28 Sept,2023
Hello Andtrew,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
8/10 Good
Caroline
5 Sept,2023
Caroline
Stayed 1 night in Sep 2023
Response from Guest Services Manager on 25 Sept,2023
Hello Caroline,Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 29 May,2023
Hello Fola!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 26 May,2023
Hello Tina!We appreciate the positive feedback! We're delighted to hear that you enjoyed your stay! At Seminole Casino Hotel we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! We look forward to welcoming you back again soon!
A lovely welcome at check in and check out. Nice clean hotel. All the staff very attentive and helpful. Well worth a visit
Nigel
Stayed 1 night in May 2023
Response from Guest Services Manager on 17 May,2023
Hello Nigel!Thank you for the positive feedback! At Seminole Casino Hotel we strive to ensure that our guests have Good. Clean. Fun! It sounds like we hit our mark! If you haven't already, be sure to try one of 1st Street Deli's Featured “SHAVED FRESH” Sandwiches. We look forward to welcoming you back again soon!
Was able to check in early. Staff friendly and room was great size.
Brandon
Stayed 1 night in May 2023
Response from Guest Services Manager on 10 May,2023
Hello Brandon!Thank you for your feedback! We're happy to hear that you had a great experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
enjoyed the stay with the exception of the concert that blasted the room
Ronald
Stayed 2 nights in May 2023
Response from Guest Services Manager on 10 May,2023
Hello Ronald,Thank you for sharing feedback on your recent experience. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.
The staff is extraordinary…from the check in gal, to the security guards, the restaurants/bar/food offerings….it is the best casino experience ever for us! Thank you so much!!
Debra
Stayed 1 night in Apr 2023
Response from Guest Services Manager on 18 Apr,2023
Hello Debra!We appreciate your feedback! We're happy to hear that you enjoyed your time at Seminole Casino Hotel! Our goal is always to provide legendary service and it sounds like we hit our mark! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 4 May,2023
Hello Claire!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Response from Guest Services Manager on 3 Apr,2023
Hello Gregory!We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Nothing around the property, at least the immediate area.
george h
Stayed 1 night in Mar 2023
Response from Guest Services Manager on 28 Mar,2023
Hello George,Thank you for submitting a review. We apologize that your experience didn’t completely meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a wonderful day!
Hello Luisa,Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Walls are thin, hotel very much treated as an afterthought to the casino.
Verified traveller
Stayed 3 nights in Feb 2023
Response from Guest Services Team on 16 Feb,2023
Hello,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
Hello Sara,Thank you for submitting a review. Feel free to contact us directly if you would like to further discuss your experience. We look forward to your next visit!
The first floor room was very well appointed and quiet.
Valet parking was somewhat of a chore, as there was rarely an attendant.
Linda
Stayed 2 nights in Jan 2023
Response from Guest Services Team on 10 Feb,2023
Hello Linda,Thank you for the constructive feedback. We're happy to hear that you enjoyed your stay with us. We are always working on better ways to improve our guest experience, and we thank you for bringing this to our attention. We look forward to welcoming you back again soon.
10/10 Excellent
mark
18 Jan,2023
mark
Stayed 1 night in Jan 2023
Response from Guest Services Manager on 10 Nov,2023
Hello Mark!Thank you for submitting a review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Hello David!Thank you for the positive feedback! We're happy to hear that you enjoyed your stay with us at Seminole Casino Hotel! Be sure to check out our event calendar to see all the excitement we have planned for this month! We look forward to welcoming you back again soon!
Hello John!Thank you for the review! We're happy to hear that you enjoyed your experience at Seminole Casino Hotel! If you haven't already, be sure to try one of 1st Street Deli's Featured “SHAVED FRESH” Sandwiches. We look forward to welcoming you back again soon!
Made a mistake booked this property while on vacation, instead of tampa property, no transfer of reservation was offered, wasted over 3 hours on phone, to get told no refund we follow policy, i even had expedia call, cause thats what they told me, to no avail
never book there again, was a repeat customer, girlfriend lives in s florida
Great time was had . Easy check in , gorgeous room . Casino was great and music in the lounge was awesome . Staff were all so friendly and courteous from check in to security , cleaning staff and bartenders.
The staff there were all so great and helpful with parking ,helping right away with my luggage and help getting my husband up to our room. It was a great getaway to relax and of course have fun. Casino breakfast the best !
We came into town to visit family and they put us up in this wonderful hotel. Close to where they live very convenient and we were just taken by how comfortable everything was. The littlest of details were looked after even including the large wonderful showerhead.