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"Clean rooms, knowledgeable staff, good location. "

"The staff at this property were amazing. They made us feel welcome and spent a lot of time being friendly and getting to know us. "

"This property is clean and modern. Everything that I expect from a top hotel ... wireless, ample plugs, clean, great bedding, comfortable bed, quiet."

"This location couldnt have been better for exploring and enjoying the local life. The room was nice and modern with available kitchen and sitting area. Communication was prompt and good. My only complaint was that the room smelled like a smoker had stayed in it and I'm super sensitive to that smell. Great place though! "

"Great place to stay!!"

"Beautiful grand hotel, amazing hall, high ceilings, great value for money, it is really worth paying a little extra for the classic rooms to experience this grand building (the cosy rooms on the top floor are fine but small, low ceiling and not particularly good value for money). The buffet breakfast is in a grand classic ballroom-type room with 5m high ceilings. Really worth it. Service was really pleasant, but they allocated us a cosy room on arrival vs the classic room we had booked: fortunately i had checked this in detail beforehand and went back down to be given the right room (without that detailed check beforehand, we would have simply concluded that we had been unlucky in the room allocation): we assume that was a genuine mistake but we did not appreciate that at all. "

"Old restored but needing a little tlc"

"Good service and nice comfortable rooms"

"Hotel room was clean, modern, had a true king size bed, and the private bathroom shower was truly relaxing! The hotel restaurant serves fantastic food. However, the bar only served Bud draft and a Thai draft beer. I was at the VERY LEAST expecting to be served with a local Scottish beer — huge bummer! The Mercure Hotel is located in the middle town, a one minute walk to Victoria Market— huge plus!"