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Wonderful staff, very clean. Comfortable bed- breakfast was good and plenty. Pool was nice- we will definitely stay here again!
Patti
Stayed 4 nights in Apr 2024
6/10 Okay
Helen
Travelled with partner
2 May,2024
It is a dependable place to stay. Rooms are clean. Staff is nice. The hallways are very warm and really tired looking. HVAC was only okay. Didn't really seem to achieve the temperature set so the unit was noisy all night long.
It was peaceful for the quick stay our family had. They staff was warm and friendly. Plus, we were was highly impressed with the chicken patties at breakfast. Nice touch! We'd stay here again.
There was plenty of food options in the area. It was also nearby Buttermilk Falls and the pool was nice.
Timothy
Stayed 2 nights in Apr 2024
10/10 Excellent
Deborah
12 Apr,2024
Deborah
Stayed 1 night in Apr 2024
10/10 Excellent
Dawn
Travelled with family
1 Apr,2024
Liked: Cleanliness, staff & service, amenities
We stay here all of the time however they are doing renovations so it was very noisy and at one point we lost water access due to a leak. I would give it all too scores usually. I wish I had known About the renovations.
Extremely nice and helpful staff. We had an issue with our tv and it was taken care of promptly.
Tara
Stayed 1 night in Feb 2024
Response from Stephanie Lyon on 22 Feb,2024
Hello Tara,Thank you for your feedback. Guest service is very important to the Hampton staff and I am pleased to see that they were able to assist you in a prompt and pleasant manner. We are upgrading our televisions in the next few weeks which will be great!We look forward to seeing you again the next time you are in the Ithaca area.
Renovations were being done. The hotel was clean and safe. The staff did a fabulous job.
Frank
Stayed 2 nights in Dec 2023
Response from Stephanie Lyon on 22 Feb,2024
Hello Frank,We appreciate you staying with us here at Hampton Inn Ithaca. It is great to hear that you enjoyed your stay and were happy with the associates and the service they provided. We look forward to seeing you again and showing you our newly refreshed spaces!
The hotel room had construction in the room above us so we had no sleep. Water was coming into our room making a mess. We asked for a refund and was denied.
Enjoyed the few night that spent here. The room was clean and up to date. Free and tasty breakfast was inclusive. My Only gripe was that room cleaning was only provided upon request.
Nice hotel, clean, comfy room, and plenty of breakfast options including eggs. Our only complaint was not enough soundproofing between the room next to us with the shared door.
When we booked our room it was advertised as 2 Queen beds, they were definitely not Queens but we’re double beds, so we ee ended up sleeping in 2 separate beds. A King room wasn’t available so that’s why we opted for a Queen room.
I think we should be somewhat compensated for this.
The rest of our stay was quite good.
Great hotel and wonderful breakfast! Highly recommended! Room was great and comfortable bed!😊
Michelle
Stayed 1 night in Sep 2023
8/10 Good
Verified traveller
Business traveller
26 Sept,2023
Liked: Room comfort
Mids
Breakfast was great, bedding was clean, room had an odd smell to it, bathroom floor was dirty, and the caulking in the shower was growing mold. service was very very slow at check in.
The stay was good. Had some minor issues. No shampoo bottle in the bathroom. Cable tv box didn’t work properly. Free coffee was weak. Overall: Room was clean and comfortable. Free breakfast was good. Staff was friendly and helpful.