Outdoor pool
Check availability

Reviews of Oakwood Suites La Maison Jakarta

4.5 out of 5
Oakwood Suites La Maison Jakarta
Jalan Barito II No. 56, Kebayoran Baru, Jakarta

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shianty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the apartment and it’s amenities. The staff were friendly and helpful.
Stayed 6 nights in Jun 2023
Response from Christian Jacob General Manager on 13 Jun,2023
Dear Ms. ShiantyWarmest Greeting From Oakwood Suites La Maison JakartaThank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts.We look forward to welcoming you back in the near future.Sincerely,Christian JacobGeneral Manager

10/10 Excellent

roy, bangkok

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Internet is unstable
Response from Christian Jacob General Manager on 16 Jan,2023
Dear Mr. RoyWarmest Greeting From Oakwood Suites La Maison JakartaThank you for reviewing your recent stay at our Hotel. We value your feedback as it helps us to focus on what is important to our guests.I do apologize for your unexpected experience regarding The Internet Connection.Please be assured that your feedback has been passed on to the related department teams for their necessary actionsI hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager

8/10 Good

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but breakfast could be better
Great overall experience. Large suites, great AC (cooling performance and quiet), no noise from outside. Gym was well equipped. The only downside was a very limited breakfast.
Stayed 5 nights in Feb 2020
Response from Christian Jacob on 21 Feb,2020
Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. And Regarding our Breakfast, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home sweet home
Luxury 3 bed rooms with comfy beds, clean, quick and great staff, close to grocery store, restaurants, malls, etc.
Stayed 6 nights in Jul 2019
Response from Chris on 22 Oct,2019
Dear Ms. Anastasia, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

10/10 Excellent

Julvina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular
Love it, clean, very private, the elevator leads us to our floor and it turned out to be the only door on the floor, feels very special. So many places to go to in the area. Easy access to supermarket ranch 99 on ground floor. There’s Starbucks too. Love it. 3BR full kitchen had a washers/dryer combo. Wish we stayed longer than 3 nights.
Stayed 3 nights in Jun 2019
Response from Chris on 12 Jul,2019
Dear Ms. Julvina, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

10/10 Excellent

Matt, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was handy to major shopping precinct. No real negatives excpet perhaps room hadn't been swept when I arrived but overall condition of property excellent.
Stayed 3 nights in May 2019
Response from Chris on 15 May,2019
Dear Mr. Matt, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019
Response from Chris on 12 Jul,2019
Dear Our Valued Guest, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

4/10 Poor

Neta, perth australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Luxurious but no facilities
Clean and excellent condition, built and finished well however not enough facilities. Feels like apartment still not finished. Cheap plastic plants for decoration, no towels for the pool and almost nothing provided in the two bedroom apartment we stayed for two days. Communication with front desk for checking out was terribly. With better services and facilities this apartment can be a comfortable place to stay in Jakarta. Great location by the way.
Stayed 2 nights in Apr 2018
Response from Christian Jacob - General Manager on 8 Oct,2018
Dear Neta, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is a feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. And last but not least, we look forward to be of service to you again soon. Best regards,

10/10 Excellent

reza siregar, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really recommend to stay here, very private. Each floor only the person who stay. Great !
Stayed 1 night in Apr 2018
Response from Christian Jacob - General Manager on 8 Oct,2018
Dear Reza, Thank you for taking your time to share your great experience staying with us. We are glad that you enjoyed your stay and we look forward to be of service to you again soon.

10/10 Excellent

AROS, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb NEW apartment!
Good getaway apartment for family! New apartment with access by a 'private' lift. Facilities are excellent! Easy access to amenities just below the property. Property is well guarded and the staff were professional and awesome. We really enjoyed our stay and services are commendable. Keep it up! Will come back! :)
Stayed 2 nights in Feb 2018
Response from Christian Jacob - General Manager on 8 Oct,2018
Dear Aros, Thank you for taking your time to share your great experience staying with us. We are glad that you enjoyed your stay and we look forward to be of service to you again soon.

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for large families with or without kids. The staff is friendly and prompt. My family & I were very happy with the apartment - size, amenities, proximity to restaurants, yummy & diverse Indonesian cuisine (street food) & nightlife. Even though I live in Europe, I am actually a local, a true Jakartan and I highly recommend this apartment to domestic & foreign travelers 🙏 Thank you for the pleasant and wonderful stay Oakwood Les Maisons team ❤️❤️❤️
Stayed 1 night in Nov 2023
Response from Christian Jacob on 27 Feb,2024
Dear Ms. KarinaWarmest Greeting From Oakwood Suites La Maison JakartaThank you for trusting Oakwood Suites La Maison Jakarta as a place to stay during your visit to Jakarta. We are pleased to know that you had a great experience during your stay.We are also glad to learn that our room, facilities and service have met your expectations perfectly.Your amazing compliment had been forwarded to everyone on the team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all times.We would love to host you again in the near future.SincerelyChristian JacobGeneral Manager

6/10 Okay

KWANGYOUNG

Stayed 1 night in Sep 2023
Response from Christian Jacob on 27 Feb,2024
Dear Mr. KwangyoungWarmest Greeting From Oakwood Suites La Maison JakartaOn behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Christian JacobGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足できた滞在でした。
スタッフの皆さん、親切な対応をしていただきました。ウォーターサーバがお部屋にあり、使いやすく満足できました。プールもとても綺麗です。残念だったのは、プールのトイレにペーパーの補充分が無かったこと、ルームのバスタオル類が白くなくグレーがかっていたところです。
Stayed 3 nights in Aug 2019
Response from Chris on 17 Sept,2019
Dear Our Valued Guest, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

10/10 Excellent

soltan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائع جدا
رائع بكل ماتعنيه الكلمه
Stayed 2 nights in Jun 2019
Response from Christian Jacob on 1 Jul,2019
Dear Mr. Soltan, Warmest Greeting From Oakwood Suites La Maison Jakarta Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be recognized for their efforts. We look forward to welcoming you back in the near future. Sincerely, Christian Jacob General Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman & Bersih
Bersih, nice kitchen (semua alat functional). House keeping cepat tanggap dalam melayani permintaan. Minus : tidak tersedia hair conditioner & body lotion. Untung ada Ranch Market di area building, mudah belanja groceries & keperluan lainnya
Stayed 1 night in Dec 2018
Response from Christian Jacob-General Manager on 31 Oct,2022
Dengan Hormat Ibu ChristineSalam Hangat dari Oakwood Suites La Maison Jakarta Terimakasih banyak atas ulasan positif yang diberikan kepada kami.Kami sangat senang bahwa anda memiliki pengalaman yang menyenangkan selama menginap. Dan untuk ketidaktersediaannya amenities kami mohon maaf karena tidak memenuhi harapan Ibu Christine . Kepuasan Ibu Christine adalah penting bagi kami dan kami akan menindak lanjuti atas apa yang di infokan kepada kami, guna untuk meningkatkan kualitas pelayanan kami. Kami berharap dapat melayani Ibu Christine kembaliHormat kami,Christian JacobGeneral Manager

8/10 Good

ttagu, jakarta

Liked: Cleanliness, staff & service, room comfort
きれいなサービスアパートメントでした。 一階にカフェなどもあり、外に出ることなく、快適に過ごすことができました。 ただ、温水タンクが小さいのか、バスタブにお湯を張った後、温かいシャワーが出なかったことが不満点です。 スタッフはフレンドリー、親切でした。
Stayed 1 night in Nov 2018
Response from Mega on 12 Nov,2018
Dear Ttagu, Thank you for taking your time to share your feedback. We are grateful to know that you have enjoyed your stay here, and ensure that the issue of the shower will not you found when you are coming back to stay again later. Thank you and best regards. Christian Jacob - General Manager

8/10 Good

Cheng Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
相當乾淨安全的飯店，樓下就是整潔的超市，什麼都有，房間新又寬敞，廚具設備完善！美中不足就是窗外的景色是墓園！
Stayed 2 nights in Aug 2018
Response from Christian Jacob - General Manager on 8 Oct,2018
Dear Cheng Ting, Thank you for taking your time to share your great experience staying with us. We are glad that you enjoyed your stay and we look forward to be of service to you again soon. Best Regards,