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Reviews of Hotel Nanta Jeju

3.5 out of 5
Hotel Nanta Jeju
56-26, Seondolmokdong-gil, Jeju City, Jeju

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 21 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is big. Hotel does not provide shampoo and conditioner. Limited options on dining because of location. Stay here if you want a quiet place away from the city.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Not a good place to stay if you don't have a car. The hotel is not near anything within walking distance. There is no restaurant or room service so the only food you can get there is a breakfast buffet which is expensive for what you get (about 18,000 won per person) or a convenience store. The only time you can get coffee to go seems to be during breakfast (they don't have paper cups if you want to grab some coffee on the way out from the buffet so you have to purchase separately). The breakfast is subpar lacking basic breakfast items; just eggs, sad looking sausage and not great bread (i.e. the croissant is basically just white bread in the shape of a burnt croissant). Given Jeju in the winter is potato season, I couldn't believe they didn't even have a simple potato breakfast dish. Service wise, I arrived a little less than an hour before check in and asked if a room was ready. They said yes but if I wanted the room now I would have to pay for early check in. I understand the concept of early check in fees when you want to guarantee early access but I have never been told that I would have to pay a fee when a room is ready and available when I arrive, especially when it's less than an hour. Hotel also lacks basic comforts like coffee machines and enough sockets. This hotel seems to have been developed with the thought of intersecting the next door theatre and Nanta show and it shows in the lack of thought given to the comfort of visitors that actually want a hotel stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lee Eng

Liked: Cleanliness, staff & service
Limited dinning plac3
Stayed 4 nights in Jan 2024

10/10 Excellent

JINYOUNG

Stayed 1 night in Jan 2024

10/10 Excellent

Sejung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Youngjun

Stayed 1 night in Oct 2023

10/10 Excellent

Dae Hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 7 days and 6 nights. I was provided on level 7 with GREAT CITY VIEWS especially at night was just beautiful and peaceful. Front desk staffs were always smiling and welcoming. I've asked for 2 room services and did an excellent cleaning jobs. Food from the restaurant wasn't the best but having the BBQ facilities was great. It's little costly that's because this hotel is located sort of mid/high on the mountain. All you had to do is drive out for 10 minutes to find shops and restaurants. I would love to revisit soon.
Stayed 6 nights in Jul 2023
Response from 신경주 on 1 Aug,2023
Hello, customer!Thank you for using Hotel Nanta.It's a service that you'll be satisfied withWe will do our best to provide it.Thank you for sharing your thoughtsThank you again.

10/10 Excellent

Chanam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2023
Response from 신경주 on 2 Jun,2023
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서다시 한번 감사합니다.

10/10 Excellent

jiyoung

Stayed 4 nights in Oct 2022

10/10 Excellent

ITSHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in a forest about 5 km from Jeju. Recommended especially if you have a car. Free parking.
Stayed 1 night in Oct 2022
Response from 신경주 on 18 Oct,2022
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서다시 한번 감사합니다.

10/10 Excellent

Hyeon-Ju, Lindon

Stayed 1 night in Sep 2022

8/10 Good

Hui, Toronto

Travelled with partner
Liked: Cleanliness
Decent stay but the beds are not comfortable. Rooms are not sound proof so it can get noisy
Stayed 1 night in Sep 2022
Response from 신경주 on 15 Sept,2022
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서다시 한번 감사합니다.

10/10 Excellent

Gina

Stayed 1 night in Jul 2022
Response from 신경주 on 7 Jul,2022
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

6/10 Okay

WOOSUNG

Stayed 2 nights in Apr 2022
Response from 신경주 on 19 Apr,2022
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Sunmi

Stayed 1 night in Dec 2021
Response from 신경주 on 23 Dec,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from 신경주 on 27 Nov,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

8/10 Good

Jae, Merrillville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and enjoyable place to stay.
Stayed 2 nights in Oct 2021
Response from 신경주 on 9 Oct,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비로는 제주 최고가 아닌가 싶습니다.
Stayed 4 nights in Aug 2021
Response from 신경주 on 21 Aug,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay if you have a car. However, there seems to be limited parking space and so many cars would have to park randomly in front of the hotel or side of the road. We tried the breakfast buffet for a day and it wasn’t that great as there weren’t many choices. We did however order room service of the fried chicken and it was delicious - crunchy on the outside, soft on the inside. The hotel room seemed clean - nice, white sheets. There was a convenience store in the hotel so that was useful if you want to quickly grab a snack. Overall, it was a pleasant stay.
Stayed 4 nights in Aug 2021
Response from 신경주 on 17 Aug,2021
Hello, customer! Thank you for using Hotel Nanta. Services that will satisfy you We will do our best to provide more. Thank you for taking your valuable time to post a review Thank you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far enough from the crowd, close enough to the city.
Stayed 3 nights in Jul 2021
Response from 신경주 on 3 Aug,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are great! Nice clean hotel. 50% discount or more for the Nanta performance if you’re guest. Breakfast was ok. But walls are so thin, you can water running through the pipes when someone upstairs is showering.
Stayed 2 nights in Jul 2021
Response from 신경주 on 10 Jul,2021
Hello, sir! Thank you for using Hotel Nanta. I'm sure you'll be satisfied with the service. I will try harder to provide it. Thank you for taking the time to post your review. Thank you again.

10/10 Excellent

Hyeokbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from 신경주 on 19 Jun,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
룸 넓고 컨디션도 깔끔하고 좋은데 몇 가지 아쉬운 점은 주차공간 액세스가 어렵고, 객실 창문이 없어 환기가 안되고, 복도쪽 방음이 잘 안되는 점 참고하세요!
Stayed 1 night in May 2021
Response from 신경주 on 25 May,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

8/10 Good

mi kyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한라산 등산 일정이 있으시면 최고로 좋은 호텔
모든 곳에서 동떨어져 있지만 한라산 등반 일정이 있으시면 최고로 좋은 위치에 있고 방도 크고 깨끗합니다. 점심 특선도 맛있었고 전기차 충전하기도 좋았습니다. 한가지 아쉬움과 코인 세탁실이라도 있으면 제주 오래 여행 하는 사람 입장에서 장박하기 좋을것 같습니다.
Stayed 2 nights in Mar 2021
Response from 신경주 on 20 Apr,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Minhae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from 신경주 on 20 Apr,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was OK except I requested a teaspoon in the early evening and the staff who was working at the front desk told me that it can not be provided. She said she has no access to it. I was very disappointed.
Stayed 3 nights in Feb 2021
Response from 신경주 on 8 Feb,2021
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

6/10 Okay

Su, Seoul, Korea

Travelled with family
Liked: Cleanliness
Although I booked a triple room and according to the front desk, this type of room is only located on the 2nd floor, I didn't experience any "VIP access" in this hotel. I asked for a higher floor room, but that was the only response I received. So I don't quite understand what does VIP access entail to begin with.
Stayed 1 night in Nov 2020
Response from 신경주 on 30 Nov,2020
Hello, we only have a triple room on the 2nd floor of our hotel, and if you reserve a triple room, we'll let you know that you can't assign a high-rise. I'm sorry.

8/10 Good

SEUNGCHAN

Stayed 1 night in Nov 2020
Response from 신경주 on 23 Nov,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020
Response from 신경주 on 7 Oct,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from 신경주 on 26 Sept,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

6/10 Okay

Sung Wook

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2020
Response from 신경주 on 4 Sept,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 귀한 시간 내어 후기 올려주셔서 다시 한번 감사합니다.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Unfriendly customer service. Barged in the room with meal service early in the morning that I never ordered.
Stayed 5 nights in Jul 2020
Response from kang on 28 Jul,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 감사합니다.

10/10 Excellent

Sam, seoul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place and you can see lovely dogs in the backyard as well.
Stayed 2 nights in Jul 2020
Response from kang on 22 Jul,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 감사합니다.

10/10 Excellent

chunhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from kang on 6 Jul,2020
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 감사합니다.

6/10 Okay

???

Travelled with partner
Liked: Cleanliness, staff & service
기본적으로. 세면도구 구비되지지않아. 불편함
Stayed 2 nights in May 2024

10/10 Excellent

순혁

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good
Stayed 1 night in Apr 2024

6/10 Okay

Young Chul

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
결혼식 피로연으로 저녁식사 및 룸서비스 이용 불가. 포차라고 운영중인 곳은 준비가 되어있지 않은 상태였으며, 호텔에서 운영중인 곳으로는 생각하지 못할 수준의 시설 및 서비스.
Stayed 1 night in Apr 2024
Response from 신경주 on 9 Apr,2024
안녕하세요 고객님! 호텔난타를 이용해주셔서 감사합니다. 투숙하시는 동안 불편을 느끼셨다니 대단히 죄송합니다. 고객님께서 지적해주신 내용 개선을 위해 지속적인 직원교육을 약속드립니다. 고객님께서 만족하실 수 있는 서비스를 제공하기 위해 더욱 노력하겠습니다. 감사합니다.

8/10 Good

haneul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

JONGHOON

Stayed 1 night in Feb 2024

6/10 Okay

Jieun

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

HYUNJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Heeuni

Stayed 2 nights in Jan 2024

10/10 Excellent

sangyeol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

jimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한라산 등반을 위한 호텔
한라산 등반하려고 2박 묵었습니다. 픽업서비스도 있다고 했는데 저흰 렌트해서 잠만 잤어요~~시설 청결하고 주변 환경 좋았습니다. 별빛정원? 바로 앞인데 밤엔 못가고 오전에 산책하는데 풍경이 정말 좋았어요. 아쉬운 점은 부대시설이 별로 없다는 점입니다. 여기에 목욕탕이나 마사지샆이 있다면 정말 딱 좋을 것 같아요~<
Stayed 2 nights in Jan 2024

10/10 Excellent

JUNGIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

kook

Stayed 1 night in Jan 2024

10/10 Excellent

Sei Hwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sungku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
혼자 여행인데, 산속에 있어 조용하고 숙소가 너무 깨끗해서 맘에 들었습니다. 숙소 주변엔 아무것도 없어서 저녁에 일찍 숙소로 복귀하면 할게 없을수 있습니다.
Stayed 2 nights in Jan 2024

10/10 Excellent

MIN GYEOL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024