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Reviews of Kilin Jiaoxi

4 out of 5
Kilin Jiaoxi
No.116, Sec. 5, Jiaoxi Rd., Jiaoxi, Yilan County

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 263 reviews" "
Rating 8 - Good. 100 out of 263 reviews" "
Rating 6 - Okay. 28 out of 263 reviews" "
Rating 4 - Poor. 7 out of 263 reviews" "
Rating 2 - Terrible. 3 out of 263 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HAI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to everything you need to enjoy your vacation
Stayed 2 nights in Apr 2024

8/10 Good

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

May

Travelled with family
Excellent location!
Stayed 3 nights in Mar 2024

6/10 Okay

Vlad

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

YEN LIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2020

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our first time to stay here. It has its own parking which was very convenient considering how busy Jiaoxi is during weekends. The staff was very friendly and accommodating. The room and amenities were nice. We could even see Turtle Island from our room.
Stayed 1 night in Jan 2020
Response from 礁溪-麒麟 on 26 Feb,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from 礁溪-麒麟 on 26 Feb,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

CANDY K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Spring Hotel Review
We enjoyed the hot spring in our room. The hotel is in a convenient location and there are lots of options for food and sights nearby. The train station, bus station, and night market are all nearby.
Stayed 1 night in Dec 2019
Response from 礁溪-麒麟 on 26 Feb,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

8/10 Good

Jan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is friendly and service is good. the breakfast variety is limited.
Stayed 1 night in Nov 2019
Response from 礁溪-麒麟 on 26 Feb,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from 礁溪-麒麟 on 1 Jan,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

8/10 Good

Chuleeporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean
We expect the room a lit bit more space on both side of the bed.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice!
The hotel is apparently very new, with everything seemingly in great condition. We reserved a room for 4, and got an 'upgraded' room on the 16th floor with 2 queen beds. The room is nice and clean with a great view, but pretty tight and there's no space for a cot or extra bed. The bathroom is the best, with a Japanese-style toilet, a glass-walled shower stall, and a bath pool (with cold and hot spring water), which is built low in the floor and provides easy access for my elderly mother. Breakfast is also very good, though on the second morning of our stay (Dec 24) it was very crowded. Overall, it was a very nice and pleasant stay. The free parking in their garage was also very useful for my sister, who drove in from Taipei several times to see us.
Stayed 2 nights in Dec 2017
Response from Hanna on 13 Jan,2018
Dear Andrew Thank you very much for visiting KILIN JIAOXI HOTEL, In order to enhance quality of service, we have conveyed your suggestions to unit and will improve the problem in the future. Thanks again for your suggestions Best Regards Reservation Dept.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from 礁溪-麒麟 on 11 Jan,2018
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

8/10 Good

Yu Chieh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hao Shen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員親切空間寬敞
Stayed 1 night in Feb 2024

10/10 Excellent

HSIAOLING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的旅館
我每季都會到礁溪渡假,住過許多間.KILIN是new open 我本來很擔心,因為大廳很簡單,沒有大氣或過年氛圍, 但是出了18樓電梯口迎來的是一面玻璃窗,光是坐在藤椅就狠心靈氣爽,進了房間更喜歡它的空間,小客廳, 浴室都 很乾淨及到位,泡湯時的夜景也不會被遮到,(其他家都會被看版擋住)早餐雖然沒湯麵但有牛肉湯也很有誠意...我待了兩晚感覺很不夠
Stayed 1 night in Feb 2024

10/10 Excellent

KAR KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得來👍
只是早餐的接待服務員不夠專業，其它非常好
Stayed 4 nights in Feb 2024

10/10 Excellent

Jun Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗澡與泡湯水不夠熱，但這是個人因素無法代表全部
Stayed 1 night in Feb 2024

8/10 Good

Tengkai

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay in downtown Jiaoxi. Easy to walk around town and central to some bars and restaurants. Rooftop onsen is the one to go for, a nice 37 degree pool.
Stayed 1 night in Jan 2024

6/10 Okay

Ying-Chih

Stayed 1 night in Jan 2024

10/10 Excellent

KAR KIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Very comfortable and valuable! Good Price.
Stayed 2 nights in Dec 2023

6/10 Okay

YUNG CHIA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wen ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ya Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ChangTing

Stayed 1 night in Dec 2023

10/10 Excellent

chiehying

Stayed 1 night in Dec 2023

10/10 Excellent

JIA HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

PEI TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

shih-chuan

Liked: Property conditions & facilities, room comfort
人手不足，服務人員很盡力且辛苦。 許多設施還沒準備好無法使用（森bar、按摩、健身房）。房間非常舒適乾淨，但走廊地毯上有許多毛屑，希望能改善。早餐被安排樓上座位，因人手不足，樓上服務人員疲於奔命，加熱台上食物是冷的、銀絲捲過油膩、牛肉湯配料（蔥）沒了無法及時補充。
Stayed 1 night in Dec 2023

8/10 Good

chinhsiu

Stayed 1 night in Dec 2023

8/10 Good

Hsin-wei

Stayed 1 night in Dec 2023

6/10 Okay

SCOTT

Travelled with group
沒有
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness
糟透了
房間居然沒有衣櫃，牆壁上連掛鉤都沒有，打電話給櫃檯，櫃檯居然還不知所云的說不是有衣櫃嗎？後來請櫃檯送衣架上來，給了我兩支生鏽嚴重的衣架，杯子也沒有洗乾淨 退房的時候等了二十幾分鐘電梯還無法順利進入電梯下樓退房
Stayed 1 night in Nov 2023
Response from 軍威 on 27 Nov,2023
感謝您選擇下榻礁溪麒麟酒店，並撥冗給予回饋。很抱歉此次住房未能帶給您美好的住宿體驗，關於您提及客房備品不足.我們已請相關單位主管進行改善與調整，並會同步提升人員訓練。再次感謝您不吝分享，才能讓我們更加成長茁壯，也期盼能再為您服務。

10/10 Excellent

Hsien-Chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

YuChun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
可以的飯店
這次入住主要是回娘家看兩老，而晚上有個地方睡，所以使用飯店設施不是我們的重點，但⋯有個非常滿意的地方是飯店在礁溪的位置點及房間內的泡澡浴缸，有個短暫的放鬆泡湯及外出覓食也很方便 唯一可能我認床...床硬了點，晚上因背酸翻身好幾次，沒能好好睡
Stayed 1 night in Apr 2021
Response from 礁溪麒麟 on 10 Apr,2021
您好，非常感謝您蒞臨礁溪麒麟， 為提升服務全面性品質，我們已經將您的建議轉達給相關單位， 再次衷心感謝您的寶貴建議。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 礁溪麒麟 on 10 Apr,2021
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一去的好旅館
住宿1006房，有少部分的景色，房間坪數較小但整體感覺非常舒服
Stayed 1 night in Mar 2021
Response from 礁溪麒麟 on 10 Apr,2021
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

TSUNG HENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
礁溪最好的view
升等到高樓層房型 景觀令人驚艷 是相當好的一次住房經驗
Stayed 1 night in Mar 2021
Response from 礁溪麒麟 on 10 Apr,2021
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境、客房乾淨舒適、房內泡湯池大。 早餐的菜色需要加強！
Stayed 1 night in Mar 2021
Response from 礁溪麒麟 on 29 Mar,2021
您好，非常感謝您蒞臨礁溪麒麟， 為提升服務全面性品質，我們已經將您的建議轉達給相關單位。 再次衷心感謝您的寶貴建議。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適的五星級溫泉飯店
地點便利、設備充足實用、房間舒適乾淨，早餐很棒。 但枕頭不是很軟，可以改善。
Stayed 1 night in Feb 2021
Response from 礁溪麒麟 on 9 Mar,2021
您好，非常感謝您蒞臨礁溪麒麟， 為提升服務全面性品質，我們已經將您的建議轉達給相關單位。 再次衷心感謝您的寶貴建議。

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
服務人員都很親切，停車也很方便，早餐品項多，口味一般。水療池還不錯，在房間泡澡也很舒服。
Stayed 1 night in Feb 2021
Response from 礁溪麒麟 on 21 Feb,2021
您好，非常感謝您蒞臨礁溪麒麟， 為提升服務全面性品質，我們已經將您的建議轉達給相關單位， 再次衷心感謝您的寶貴建議。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2021
Response from 礁溪麒麟 on 30 Jan,2021
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

Qing-Luan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適方便
無
Stayed 1 night in Jan 2021
Response from 礁溪麒麟 on 30 Jan,2021
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

Hui-Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有機會會再去一次
Stayed 1 night in Dec 2020
Response from 礁溪麒麟 on 23 Dec,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

TZU HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
有兩個特斯拉充電車位，可先打電話詢問是否有空位再訂房，宜蘭目前還沒有超充站，有充電座車位很方便。
Stayed 1 night in Dec 2020
Response from 礁溪麒麟 on 23 Dec,2020
您好，感謝您的蒞臨及支持，很高興您有個愉快的住宿經驗。

10/10 Excellent

Been-Jyh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員熱情又有耐心，很願意服務我們，我跑馬拉松，約12:30回到飯店，11:00已經退房還開原住房讓我清洗，太有愛心了，讚👍
Stayed 1 night in Dec 2020