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Reviews of Mu Jiao Xi Hotel

4.5 out of 5
Mu Jiao Xi Hotel
No. 1, Jiankang Rd, Jiaoxi, Yilan County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with hot spring water in the room.
Stayed 1 night in Mar 2024
Response from RSVN on 20 Apr,2024
Thank you for your valuable comments. We appreciate your feedback!

10/10 Excellent

Xi Wen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent client service and staffs are very helpful.
Stayed 1 night in Apr 2024
Response from RSVN on 3 Apr,2024
Thank you for your valuable comments. We appreciate your feedback!

10/10 Excellent

SHIHFANG

Stayed 1 night in Jan 2024

10/10 Excellent

Albert

Stayed 2 nights in Jan 2024
Response from RSVN on 22 Jan,2024
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

debbie

Stayed 1 night in Dec 2023
Response from RSVN on 8 Jan,2024
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Hao wei

Stayed 1 night in Dec 2023
Response from RSVN on 26 Dec,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

CHIEN CHIH

Stayed 1 night in Dec 2023
Response from RSVN on 17 Dec,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

Anthony

Stayed 1 night in Dec 2023
Response from RSVN on 17 Dec,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

CHUN-HSIEN

Stayed 1 night in Dec 2023
Response from RSVN on 17 Dec,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Keng Yu

Stayed 1 night in Dec 2023
Response from RSVN on 17 Dec,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Shaun

Stayed 3 nights in Nov 2023
Response from RSVN on 26 Nov,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

Huichih

Stayed 1 night in Nov 2023
Response from RSVN on 21 Nov,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Chialing

Stayed 2 nights in Oct 2023
Response from RSVN on 11 Nov,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

4/10 Poor

Hsiao chi

Stayed 1 night in Oct 2023
Response from RSVN on 26 Oct,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

Yu chun

Stayed 1 night in Sep 2023
Response from RSVN on 4 Oct,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

6/10 Okay

Gwangchywan

Stayed 1 night in Sep 2023
Response from RSVN on 2 Oct,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

2/10 Terrible

Coley

Stayed 2 nights in Sep 2023
Response from RSVN on 2 Oct,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

PO JU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都是同業能理解人力不足的難處，建議低處視線可及的角落及天花板人孔附近的油漆，能留意一下清潔度。 以溫泉區度假飯店而言，各項保養/清潔維持的很好。
Stayed 1 night in Sep 2023
Response from RSVN on 2 Oct,2023
親愛的貴賓您好:感謝您選擇入住,亦感謝您的意見回饋,期待能再次為您服務,謝謝。

10/10 Excellent

BAI-LIN

Stayed 1 night in Sep 2023
Response from RSVN on 24 Sept,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Pai Jung

Stayed 1 night in Aug 2023
Response from RSVN on 9 Sept,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

YUFANG

Stayed 1 night in Aug 2023
Response from RSVN on 3 Sept,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

4/10 Poor

chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐buffet品質不良、、有很大的進步空間
Stayed 1 night in Aug 2023
Response from RSVN on 1 Sept,2023
感謝您提供的寶貴意見，並將您的意見反映給予相關部門，謝謝您督促我們越來越進步， 並仍希望有機會再次為您服務，謝謝您！

10/10 Excellent

Ying Ju

Stayed 1 night in Aug 2023
Response from RSVN on 23 Aug,2023
親愛的貴賓您好:感謝您選擇入住,亦感謝您的意見回饋,期待能再次為您服務,謝謝!!!

10/10 Excellent

MAYBELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rejuvenate urself before ending your holiday.
Room was huge, clean and hotel looks very new. Family friendly and lots of activities for kids. Nice pool and hot spring area and very convenient location. Take a car direct to taoyuan airport is about an hr. Much better than leaving from taipei
Stayed 1 night in Aug 2023
Response from RSVN on 16 Aug,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

TSUNG HENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很棒但部分細節須加強
整體環境很棒 1. 自助晚餐Mu bar 到20:30部分餐點沒有補齊。冰淇淋是提醒後才補，咖啡機故障也是提醒後才處理，建議加強巡視。 2. 男子裸湯石頭上有蟑螂屍體，影響體驗
Stayed 1 night in Jul 2023
Response from RSVN on 25 Jul,2023
感謝您提供的寶貴意見，並將您的意見反映給予相關部門，謝謝您督促我們越來越進步， 並仍希望有機會再次為您服務，謝謝您！

10/10 Excellent

hsin en

Stayed 1 night in Jul 2023
Response from RSVN on 25 Jul,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Jin-Jen

Stayed 1 night in Jul 2023
Response from RSVN on 22 Jul,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean with in-room hot spring pool. Breakfast has lots of choices and tasty. The hotel also has e-bike for guests which is very convenient for touring the nearby areas. The swimming pool is a bit small for a sizeable hotel though.
Stayed 4 nights in Jul 2023
Response from RSVN on 13 Jul,2023
感謝您提供的寶貴意見，並將您的意見反映給予相關部門，謝謝您督促我們越來越進步， 並仍希望有機會再次為您服務，謝謝您！

10/10 Excellent

Hsin yen

Stayed 1 night in Jul 2023
Response from RSVN on 13 Jul,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

chihua

Stayed 2 nights in Jul 2023
Response from RSVN on 9 Jul,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

CHI HSIANG

Stayed 1 night in Jun 2023
Response from RSVN on 23 Jun,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

JU YI

Stayed 1 night in Jun 2023
Response from RSVN on 21 Jun,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Pingyao, Seattle

Stayed 1 night in Jun 2023
Response from RSVN on 5 Jul,2023
親愛的貴賓您好:感謝您選擇入住,期待能再次為您服務,謝謝!

10/10 Excellent

HUIMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services
Stayed 1 night in Jun 2023
Response from RSVN on 14 Jun,2023
親愛的貴賓您好:感謝您選擇入住,期待能再次為您服務,謝謝！

10/10 Excellent

I Ching

Stayed 1 night in Jun 2023
Response from RSVN on 15 Jun,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

JoJo Joe

Stayed 2 nights in Jun 2023
Response from RSVN on 8 Jun,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

DEBBIE, ROWLAND HEIGHTS

Stayed 2 nights in May 2023
Response from RSVN on 7 Jun,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

4/10 Poor

Delphine

Liked: Cleanliness, staff & service
All areas are poorly lit, it’s quite dangerous to take your older family members since they can’t see that well in the dark, and IT WAS DARK. A more than $250/night hotel shouldn’t have stain on the restaurant seatings and even two half pieces of toasts tucked under the table. Remember I said the rooms were poorly lit? Ditto for the bathroom, and if you’re going to use the rainfall shower, good luck, the overhead light is directly above your head so the light shines right into your eyes, but other than that light source, everything else was poorly lit. The interior design for the bedroom is also awful. There’s only one vanity/bathroom sink, and it’s located inside the bathroom, so if you’re taking a shower and someone wants to wash their hands after they use the restroom, sorry, no can do. The music at the breakfast buffet was so loud we could barely hear ourselves think. Remember we talked about the poorly lit bedroom and bathroom? Ditto for the public hot spring bath, my 75-year-old dad almost tripped himself because he couldn’t really see. The staff were extremely friendly and polite though!
Stayed 2 nights in May 2023
Response from RSVN on 13 May,2023
Thank you for your valuable opinions, and reflect your opinions to relevant departments!Thank you for pushing us to improve more and more, and still hope to have the opportunity to serve you again, thank you!

10/10 Excellent

Hank

Stayed 1 night in May 2023
Response from RSVN on 13 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Michael

Stayed 2 nights in May 2023
Response from RSVN on 13 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

CHIA-PIN

Stayed 1 night in May 2023
Response from RSVN on 10 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Kuei Che

Stayed 1 night in May 2023
Response from RSVN on 4 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Kok guan

Stayed 1 night in Apr 2023
Response from RSVN on 2 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Kuei yuan

Stayed 1 night in Apr 2023
Response from RSVN on 2 May,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Kai-Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from RSVN on 24 Apr,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Chia Hung

Stayed 1 night in Apr 2023
Response from RSVN on 24 Apr,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

8/10 Good

Pao-Yin

Stayed 1 night in Apr 2023
Response from RSVN on 22 Apr,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

Hao-Tsen

Stayed 1 night in Apr 2023
Response from RSVN on 20 Apr,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

CHING HUANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦
整體住宿體驗非常流暢舒適 軟硬體設施都非常優秀 搭配茶葉枕難得外出旅遊還睡的很好 一定會再訪！
Stayed 1 night in Apr 2023
Response from RSVN on 13 Apr,2023
感謝您入住我們的飯店。期待您下次的蒞臨!!

10/10 Excellent

alinga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MU was probably the best hotel we stayed in our rent Taiwan trip (03/22 - 04/09, 2023). Even though we did not get a room with a balcony but the room we got was spacious and very clean. The buffet breakfast was very good. We were able to try some of the local fares. We discovered that fermented tofu actually tasted like cheese. Our cell phone was broken on the day we arrived at the hotel. The front desk staff called everywhere trying to locate a repair shop for us. Our cell phone was repaired the every next day in the next town. Totally impressed by their front desk services. Will definitely stay with MU again when we visit Jiao Xi.
Stayed 2 nights in Mar 2023
Response from RSVN on 11 Apr,2023
Thank you for your valuable comments. We appreciate your feedback!