Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, near University of Tennessee

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Point of interest
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds
Daily buffet breakfast (USD 17.00 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is S$194
Price available on 24/11/2024
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Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Eco-friendly toiletries
Hairdryer
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 2 min walk
  • Tennessee Theatre - 7 min walk
  • Knoxville Convention Center - 8 min walk
  • University of Tennessee - 15 min walk
  • Neyland Stadium - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬3 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University, an IHG Hotel provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A gift shop, concierge services and meeting rooms
  • A 24-hour front desk, luggage storage and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 195 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahogany's Restaurant

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 15,670 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to November 1 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 17.00 per person
  • Self-parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM. The swimming pool will be unavailable from October 28 2024 until November 1 2024 (dates subject to change).

How much does it cost to stay at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

As of 31 Oct,2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University, an IHG Hotel on 24 Nov,2024 start from S$193.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Knoxville Downtown University, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 45 kg per pet. There's a deposit of USD 40.00 per stay and a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Self-parking is available for USD 15 per day.

What time is check-in at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Knoxville Downtown University, an IHG Hotel located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, University of Tennessee and Knoxville Convention Center. Neyland Stadium is 1.3 mi (2 km) away.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1008 reviews" "
Rating 8 - Good. 188 out of 1008 reviews" "
Rating 6 - Okay. 47 out of 1008 reviews" "
Rating 4 - Poor. 28 out of 1008 reviews" "
Rating 2 - Terrible. 28 out of 1008 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was convienent
Stayed 1 night in Oct 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Nice dining area and bar. 5 minute walk to Market Square.
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Extremely nice staff.
Stayed 1 night in Oct 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Canessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My experience in my room was great. It was mostly quiet, and things seemed to be clean. However, as I ordered my drink at the bar, I happened to be next to another African American woman, and the bartender kept mistaking the other woman for me. It was done twice. It could be that he was a bit distracted but it left both myself and the other woman uncomfortable. That aside, it was a typical hotel experience. Very walkable and close to everything downtown.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Amenities
Clean. Friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from Market Square and within walking distance to Neyland Stadium. Everyone we met was so friendly and helpful - we'll be back!
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Friendly and helpful. It’s convenient to campus but a little off the path, which has pros and cons. In the center of downtown, which is great. It was just ridiculously expensive (I know it’s a football weekend, what do I expect) but still, the prices that all of the downtown hotels charge on these weekends is absurd.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay… clean, comfortable (really comfortable) beds, good shower pressure…. Everything I like in a hotel. Will return most definitely!
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good elevators and workout space. Breakfast buffet was very good each morning. Some construction around the property but once the work arounds were known it was good.
Stayed 5 nights in Sep 2024

8/10 Good

Susanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, parking helpful and dining/bar options a plus!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is key. Easy walking distance to easily 10 amazing restaurants and even more good restaurants, coffee shops and more. Staff was amazing. Special shout out to Robert who was great to help us rearrange our trip due to the recent hurricane. Room was clean and comfortable for the price point.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very efficient and housekeeping kept our room very clean and tidy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Beulah

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at the steps to downtown Knoxville. Very walkable to incredible restaurants and shopping. Check out the Kennedy restaurant!
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Sep 2024

2/10 Terrible

susan

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Eileen, Statesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great rooms. Good breakfast in the dining room ($) Hallways could be cleaner. There was a pizza box outside our elevator for 2 days. Housekeeping never touched it.
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Beds are comfy. Bathrooms are small. The staff that checked me in and out were fabulous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. We have stayed at several in Knoxville and this is our favorite. Great location and everyone is just so very friendly!
Stayed 2 nights in Sep 2024

8/10 Good

Scarlett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, little loud due to location Downtown.
Stayed 1 night in Sep 2024