Dear Andrea,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Knoxville East and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for your review, Steve. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 3/5 score following your stay. I am happy you were pleased with the cleanliness. However, you indicated that the appearance of the hotel did not meet your expectations and the other concern you expressed hindered your stay. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve our guest experience.Thank you for sharing your feedback and we would love to have another chance to provide you with an even better experience the next time you're in town. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Sarah,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. I am happy to read your comments about your clean and spacious room, very comfy bed, and our easy check-in and check-out process. However, you indicated that limited amount of the linens you mentioned and the lack of a plug for the bathtub dampened your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Brandon. The staff and I at the Red Roof Inn & Suites Knoxville East appreciate your 3/5 score following your stay. However, you stated that the mattress was horrible. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Jessica,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Knoxville East. I am happy to see that the value to price ratio met your expectations and that you were pleased with our location as it is near all the sites. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Michelle,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Knoxville East. I am glad to read that you were pleased with the comfort of the room and it's spaciousness as well as the convenience of our location to the highway, gas and restaurants. However, you mentioned that as the cars park right at the bedroom window you are able to hear other guests coming and going at odd hours. Our goal is to provide a comfortable stay for all our guests so we sincerely apologies for the disturbance you experienced. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Donna,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Knoxville East. I am sorry that your experience did not meet your expectations, as you indicated that the elevator was out of order during your stay. This is regrettable to hear. This will be noted and used to improve the quality of our services, in order to ensure that this experience is not repeated.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Ernest,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Knoxville East. I was saddened to read that your stay fell short of your expectations. You stated that while our location had easy access to the highway, there were some downsides that hindered your stay, such as the listed pests and the poor interactions described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. As such, I have notified the property of your comments in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best with your future travels.Sincerely,XaoRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Holly. The staff at our Red Roof Inn & Suites Knoxville East was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our clean and well-maintained property, along with the good value you received for your stay and your other highlights, which were pleasing to read. In regard to the location being a bit old and the lack of breakfast, this may be taken into account.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Michael. The team at our Red Roof Inn & Suites Knoxville East was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that the staff was helpful and friendly, it was displeasing to read that this was the impression left with you. You stated that the unclean bathroom and the noisy traffic hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Dear Pamela,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room and the situation you mentioned regarding the towel. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN & SUITES KNOXVILLE EAST. Randy, I am delighted to read your comments about our quick checking-in process, ease of parking, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Randy, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Hello Ken, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Knoxville East. I am disappointed that your experience did not meet your full expectations, as you indicated that you were disappointed in the volume of the AC and the thin door. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Jeremy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be clean, bed to be comfortable and all the other positive features you highlighted. However, I sincerely apologize for the lack of cleanliness of the carpet, the situation you mentioned regarding the door and the other issues which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Knoxville East. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for sharing your 4/5 rating with us, Kent. Our staff at the Red Roof Inn & Suites Knoxville East was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.With thanks,XaoRed Roof ManagementRediResponse Specialist

Dear Kristin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Knoxville East. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our spacious rooms, great walking area and clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Liberty, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Knoxville East. We are glad to see that you enjoyed your stay, prompting your 5/5 score. You mentioned how pleased you were with the cleanliness of the rooms, the quietness and the friendliness of the staff. We are sorry to hear that the pool was chilly. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Amber, Thank you for being a guest here at our Red Roof Inn & Suites Knoxville East. We are happy to have been able to provide you with a nice stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely, Red Roof Management

Hello Kathryn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Allen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jesus. The staff and I at the Red Roof Inn & Suites Knoxville East appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely,Red Roof Management

Dear Valued Guest,Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn & Suites Knoxville East were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Daniel. The staff and I at the Red Roof Inn & Suites Knoxville East appreciate your 10/10 score following your stay. I am thrilled that your stay with us was great. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Chasity. The staff and I at the Red Roof Inn & Suites Knoxville East appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Gerard, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Jonathan,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn & Suites Knoxville East. We are delighted to read that you were pleased with the spaciousness of the room and the comfort of the bed, resulting in a 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Amanda, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Knoxville East. I am glad to read that you had a pleasant stay, how pleased you were that our hotel was easy to locate and the easy parking. However, it seemed your stay fell short of your expectation due to the situation you described regarding the back end of the hotel was unclean and had a foul odor. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Daniel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the RED ROOF INN & SUITES KNOXVILLE EAST. It's thrilling to read your comments of how pleased you were with our clean and spacious rooms, and also our pet policy. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Patty,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES KNOXVILLE EAST. It’s great to see you enjoyed your stay, resulting in an 8/10 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences.Thank you again for sharing your review and we can’t wait to see you under our roof soon.Sincerely,Red Roof Management

Hello Heather, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES KNOXVILLE EAST. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Red Roof Management

Dear Robin,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES KNOXVILLE EAST. It’s great to hear that you found our staff to be very hospitable in addition to our property being cost efficient and well maintained.At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. In regards to what you described as partial room cleanliness, please accept our sincerest apologies.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

Hello Cheryl, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Knoxville East and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Brandy,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. I am sorry that your experience did not meet your expectations regarding the noise disturbances. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. Please accept our apologies for the inconvenience caused.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Hello Laura, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Knoxville East and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Jason,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the hallways and the other issue you mentioned. Please know that this location doesn't offer breakfast, nor does it have an elevator. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.We will take your comments into consideration to make changes to improve our customer experience. I am happy that you found our staff to be pleasant. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Victoria,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES KNOXVILLE EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the long waiting time at the front desk and the issue you encounter at check in. Could you please tell us more about the incident so we can address your concerns? Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.We will take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your concerns at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Yanitza,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Katheryn, Thank you for taking the time to tell us about your stay at our hotel Red Roof Inn & Suites Knoxville East. The staff and I are happy to see that you loved the pet friendliness of our hotel. The less than ideal concerns you highlighted regarding the shower leakage and the restroom light not working is truly regrettable. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Melissa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jeff, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES KNOXVILLE EAST and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Taffarel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Knoxville East and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Pamela,We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Knoxville East. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you loved the cleanliness of our rooms, prompting your 10/10 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Tamara, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Knoxville East. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the cleanliness and the comfort of our beds, prompting your 4/5 score. However, I'm saddened to see that the quantity of towels weren't to your liking. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Kayla,We at the RED ROOF INN & SUITES KNOXVILLE EAST are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Knoxville East and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management