Outdoor pool, pool umbrellas, pool loungers
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Reviews of Cinnamon Beach Villas

3 out of 5
Cinnamon Beach Villas
199 Moo 4 Lamai Beach, Tambon Maret, Koh Samui, Surat Thani

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 184 reviews" "
Rating 8 - Good. 75 out of 184 reviews" "
Rating 6 - Okay. 19 out of 184 reviews" "
Rating 4 - Poor. 7 out of 184 reviews" "
Rating 2 - Terrible. 7 out of 184 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a cliff and has a beautiful view of the ocean. I highly recommend this hotel if you don’t want to pay the rates of a four or five star hotel.
Stayed 4 nights in Nov 2023

8/10 Good

Nirlep

Liked: Cleanliness, staff & service, room comfort
I loved the fact it was on the beach....great "fresh water" pool....good food at the onsite restaurant....and drinks at the bar.Great views too ....to add .
Stayed 3 nights in Nov 2023
Response from Ziya on 9 Nov,2023
Thank you very much for your positive review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wonderful ladies on the front desk were helpful. I would like to Thank Tangmo(watermelon) for her being very nice and helping me. I will come back again. You will need a vehicle to get around. Very nice and quiet area.
Stayed 5 nights in Sep 2023
Response from Ziraya on 28 Sept,2023
Thank you very much for your nice review.

10/10 Excellent

Michael, Nongprue, Banglamung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was spectacular. Quite area. Staff was super friendly and helpful. Made you feel right at home
Stayed 7 nights in Aug 2023
Response from Ziya on 28 Sept,2023
Thank you very much for your nice review.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good clean confortable rooms. Beach no good for swimming.
Stayed 3 nights in Jul 2023

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay thank you
We enjoyed our stay here. This is in a very secluded location and quiet. The manager arranged transport for us to get around. The happy hour was great. The accommodation is good value for money and the staff want to ensure guests are happy and comfortable.
Stayed 2 nights in Apr 2023

8/10 Good

Karen

Liked: Cleanliness
Stayed 5 nights in Apr 2023

10/10 Excellent

MARY ANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Chad, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is on a remote portion of the beach where the water is very shallow and there are next to no waves. The beach and pool area are beautiful. The resort is per the photos. The only drawback to this resort is that it is very isolated from other shops and restaurants.

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Our trip started badly when our booked pick up driver from Cinnamon Beach failed to show up at the airport. We got a taxi for the same price. On arrival we found, like others, we didn’t get the beach villa we booked but a penthouse 3 stories up. We ended negotiating a villa behind the beach front one. Nice but no hot water for two days so then we were moved to the villa behind that one. Nice room with an outdoor shower but air con was woeful. The room didn’t get under 27 degrees. The staff were very nice. The food was pretty good. The pool lovely. Beach was very average and you are a long walk from the town center, about 30 to 40 minutes. Wi-Fi very average! Probably better places to stay to be honest.
Stayed 4 nights in Oct 2022

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of the way of the main area but such a lovely place and a minute walk down to the beach. Lovely beach bar and sraff are so friendly.
Stayed 3 nights in Mar 2020

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views & friendly service
Cinnamon villas are set in a beautiful location, overlooking the ocean. The pool is lovely and the beach is swimmable at high tide. The staff are extremely friendly & helpful. The rooms are spacious & comfortable with great views over the ocean. Breakfast is simple but good- theyll serve bacon & eggs if requested. Cinnamon is away from the main road and a fair distance from Lamai beach. Youll need transport to get around. There are no grocery stores close by. The hotel will help arrange taxis into Lamai beach for 200 baht one way.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is not like the Photos on site , Pictures over ten years old , also building working going in , but not told before travelling . New owner , staff where very nice and helpful , but don't make up for the fact it's not has shown on site , very dirty , Aircon was so our of date just didn't work , and our room was 34c second morning. So we checked out, hopefully getting our refund . Should only be 1star rating , we paid £97 per night , never worth it , perhaps £40 . Location excellent , but clearly no one checking standard of cleaning being done , our rain shower dripped not rained , blocked. , Shower screen not been cleaned for months , and when we moved the long curtains , it's was filthy behind them , also they never mentioned if you have slight mobility problem you would not be able to use beach or pool or lower bar or bungalows . All in all a very big over sell and fib .
Stayed 3 nights in Feb 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet End of the Bay ...
Great stay at Cinnamon. Was in a quiet and out of the way location at the end of Lamai Bay. We were a little worried at first that it was too far from everything but walking the beach to Lamai was easy, but don't leave the walk back too late or the tide will have come in and you will get wet !! Loved our upgrade to beachfront villa and the staff and management were extremely helpful. Breakfast was basic but sufficient with fresh cooked eggs & omelettes to your liking. I wouldn't recommend to those who have mobility issues as the resort is on a steep hill with steps to most villas and restaurant. Pool was located on beach level and clean. Rooms could do with a bit of an upgrade but the bed was comfy and the bathroom and room was spacious. This end of the bay does spend most of the day with the tide out so don't expect to swim in front of the hotel. There was plenty of restaurants along the beach and close by also a great little local massage hut next door, the ladies there were lovely and did a great job. We did love our stay here, don't expect a big resort feel as it is a small hotel but if you are after a nice quiet and intimate stay then give them a go. Easy car hire too delivered to your door and the manager helped with all arrangements that we needed to do some tours and hire the car etc.
Stayed 9 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not as nice of a hotel as the pictures appear. Outdated, far from any amenities. Happy we only stayed 1 night there
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sawat the manager was excellent! Would do anything for you! As would all his staff! The whole holiday was amazing!!! Can’t fault it!
Stayed 13 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Quiet but not far from Lamai. Food was limited but lovely. Would recommend.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to beach,wonderful staff and owner
Stayed 14 nights in Jan 2019

8/10 Good

Sam&Cole, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the ceiling fan wasn't really working, but everything else was good. It was also a bit away from some of the places we wanted to go visit, but they rent out scooters its guests.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location Very nice staff Ideal location Reception chap very welcoming We spent 15 days here and loved every moment Will be back for 4 weeks next year
Stayed 16 nights in Dec 2018

6/10 Okay

Shawn

Liked: Cleanliness
Disliked: Property conditions & facilities
Worst beach ever!
1.5 Star hotel at best. This hotel does not have current photos posted. The beach is the worst!!! very disappointed in the hotel as It is in need of renovation. The AC in the room did not work. I called and reported it 2 days in rows to no avail. The bathroom in A2 is the most cumbersome tub I have ever seen. I actual slipped and fell getting out. It is so poorly done that the floor gets soaked with water when you shower. We also had a larger villa with a broker shower faucet. The staff was very nice and helpful.
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel on Koh Samui!
I was so pleased with this hotel. The man who helped us check in was so friendly and booked us our ferry and transport for the next day to Koh Phangan. Our room had a balcony with a stunning view of the ocean, and the pool was clean and refreshing. There was also a bar on the beach with very cheap beer and friendly staff who recommended a delicious dinner a short walk down the beach. We would love to come back and highly recommend this place to everyone!
Stayed 1 night in Aug 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent if you just want to chill out.
We spent seven nights at cinnamon beach villas staff were very friendly and helpful especially the manager. Rooms are clean and comfortable and the view from the balcony is superb. Breakfast is good and you can eat in the hotel restaurant in the evening if you choose to. The location is superb if you just want to relax round the pool and walk on the beach. However if you like to go out at night the only option is to get a taxi into lamai at a cost of 300 baht each way. Also this hotel is not suitable for anyone who has difficulty with steps as you need to go down approx 50 uneven steps to get from the reception to the pool and beach. You also need to go down approx 15 uneven steps to get to the restaurant.
Stayed 7 nights in Jul 2018

6/10 Okay

Koh, Singapore

Liked: Cleanliness, staff & service
Disappointed on beach and facilities
Compare to ChaWeng beach, this beach can’t swim n lack of facilities
Stayed 4 nights in Jul 2018

10/10 Excellent

E, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on the beach
Stunning views from the room, and an amazing manager and staff who made everything very pleasant for us. We will be coming back here for sure. The area is very quiet and peaceful. Try the fried rice and Curry in the restaurant, Very fresh, cheap and delicious :)
Stayed 14 nights in Jun 2018
Response from Cinnamon Beach Villas on 17 Jul,2018
Thank you very much for your review. Your feedback is extremely valuable to us. We are pleasure and looking forward to welcome you again very soon.

6/10 Okay

JK, london

Liked: Staff & service
Hotel close to beach
Very hospitable staff but the let down is the hike from the main road to the hotel. If you have a scooter or hire vehicle on the island then I would recommend it for going to and from the hotel as you will need strong calf muscles to get out of the villa. I paid for a deluxe sea view room which was heavily obscured by trees and plants. There was a cockroach in the room and the shower lacked hot water and pressure. Could have been so much better
Stayed 1 night in Jul 2018
Response from Cinnamon Beach Villas on 17 Jul,2018
Thank you very much for your review. Your feedback is extremely valuable to us. We are pleasure and looking forward to welcome you again very soon.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Cinnamon Beach Villas on 17 Jul,2018
Thank you very much for your review. Your feedback is extremely valuable to us. We are pleasure and looking forward to welcome you again very soon.

10/10 Excellent

brogan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
amazing hotel with the most unreal view you cant even put a price on the sunsets you will see from your balcony around 6pm/6.30 , is a little out of way but they have free taxis to take you down when ever! amazing hotel and staff are a credit! made my trip
Stayed 1 night in Mar 2018

10/10 Excellent

Shawn, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best balcony EVER
The view from my balcony at the Cinnamon was easily the best view I've ever had from any balcony. I didn't want to leave it. I could have stayed here and stared at the bay for the rest of my life.
Stayed 4 nights in Jan 2018

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small Hotel with atmosphere and charm.
We feel welcome even before we arrived I had the hotel arrange a pickup from airport. Restaurant. The breakfast is fine and it is possible to order omelet, scrambled egg, pancake etc Maybe a little more bread instead of just toast bread, but fresh fruit an good coffee. For dinner/evening they are making very good Thai food and they make all the tradition Thai cuisine with fresh ingredients, try it at least one time. The manager is very helpful to arrange trips and it is possible to rent a scooter from the hotel.
Stayed 10 nights in Dec 2017

10/10 Excellent

Jordan, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hillside getaway
This is ideal for couples or families that want to get away from it all. Resorts next to here are 3-4 times the cost with basically the same amenities, view and beach access. Staff was extremely friendly and helpful and went out of their way to assist us. My fiancée and I highly recommend it this resort!
Stayed 2 nights in Sep 2017
Response from Cinnamon Beach Villas on 18 Nov,2017
Thank you very much for your review. Your feedback is extremely valuable to us. We are pleasure and looking forward to welcome you again very soon. Best regards,

8/10 Good

Kathleen D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sam , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great hotel, Great staff, Great food. Awesome spot.
Stayed 12 nights in Jul 2017

10/10 Excellent

jaco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, Great service, Great hotel!
Since arrival, everything was more than what I expected. The owner/manager was fantastic and even upgraded my room the the penthouse. The room itself is nice and clean and spacious. The view from the rather large balcony is absolutely stunning! The swimming pool is great right on front of the beach. There are a couple of restaurants in the area and its easy to go to Lamai beach via taxi which can easily be arranged for only 200 Bhat. In total, this has been a great experience and I will happily come here again any time!
Stayed 3 nights in Jul 2017

4/10 Poor

Duncan, Bunbury, western australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bit run down
Great views south to lamai, older facilities a bit worse for wear, steep rough steps to pool & beach. Steep driveway not appreciated by taxis. Friendly staff but only basic service.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great peaceful and beautiful hotel.
Outstanding hotel, wonderful staff, the owner is a typically outstandingly friendly and helpful gentleman, could not find any fault at all, if you want the night life but peaceful nights sleep will private sunbathing area, this has to be a top on the list hotel, will be back many times in the future,

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Steps down to pool area only drawback.
Very relaxing. Staff very friendly and helpful.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This hotel was really nice, but it's a decent walk from the main part of Lamai Beach. I suggest renting a scooter form the hotel, but unless you're comfortable going up and down hills on a scooter, walking might be a better option. Taxi's from this area can be a bit costly, but if you walk down to the main road you can negotiate a better price with the taxi driver. Overall, this hotel is great if you're looking for somewhere quiet and secluded for a few days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet and beautiful place!
It's a small and quiet hotel with a breathtaking view from your balcony, beautiful pool and great stuff. Highly recommended!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shallow beach and way down low pool.
To go swimming at the beach you have to walk out very very far. Stays shallow for a long time. The pool is down a lot of big steps. In the heat we couldn't be bothered doing the big walk down and walk back up. We were on a higher floor. Staff friendly and helpful though.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The aircond required long hour to cool the room. The worse experience was power failure happened for about an hour just before midnight.

6/10 Okay

Jay, Melbourne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view from room
Set in a quite place but the beach is not the best for swimming. Need a motorbike to go anywhere as its far from the main rd (Can be broowed from hotel). Big and clean rooms but breakfast was average.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury on the beach
Set in beautiful planting overlooking Lamai beach, rooms are well presented and staff can't do too much for you. Beach access is down a few flights of steps through gardens and past swimming pool. This the nice quiet end of Lamai beach but there are still restaurants and bars that you can walk to. Staff can arrange anything for you such as taxi, hire car, laundry and trips. Had a lovely stay and would really recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way gem
The hotel is a bit remote although right on its own beach. You do need a taxi to get places - we did walk it most days but the shortest walk was about 20 minutes just to get to the main road and Lamai beach would have been another 40 plus minutes. The rooms are well appointed and clean albeit dated but the views are incredible and make it all worthwhile. The staff is wonderful and extremely hospitable and helpful. They made our stay truly pleasurable. There are kayaks available for use, which was great. The beak fast was good and varied, often with a Thai dish thrown in the mix of the regular continental fair and the staff is extremely accommodating with any dietary issues. Overall, a great place to stay at.

10/10 Excellent

Shahni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE 2015
Loved the vibe, staff and location they were so kind and helpful thank you!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
A mixed review
The staff were lovely and manager helpful however we were utterly disappointed as our room looked nothing like the photos. We were looking forward to what we thought would be a beautiful hotel, from all the pictures. However, on arrival, the room was basic, the pool area was run down and the bar didn't have any drinks available except for a questionable bottle of remainders of rum and a fridge of beers. It says it all when every pool lounger is facing away from the resort/pool and towards the sea! The view was stunning, though, and made up for the down sides. A beautiful and quiet part of Koh Samui, but a dark walk to any other shops and restaurants with lots of stray dogs! I wish I could be more positive as the manager was so sweet, but the whole hotel needs a bit of TLC or the photos need to be more honest.

10/10 Excellent

Jithendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Graham, Wolverhampton england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small very comfy hotel. Enjoyable
Lovely little hotel, not many rooms but good quality, a few things not perfect but nothing to spoil your stay, doggy kettle DVD player a bit naff, but who cares bed comfy breakfast good, staff really pleasant, made us feel really welcome and nothing was too much trouble for them, pool is a little bit small but clean. Would stay again soon.