Ok, firstly the hotel is far from 5 star, more like 3 star. It is clean and the view is ok,... just ok as there are trees everywhere so ocean view is not that good. The rooms are nice and spacious. The staff are friendly but very slow so room service is useless. Now what let's this place down is you expect it to be a private beach considering it is so expensive but it is full of holidaymakers not from the hotel so take no notice of the pictures. The pool is tiny with loud young booming music and there are nowhere near enough deck chairs. The beach is acceptable but not fantastic as claimed. The restaurant food is diabolical quality, just cheap frozen rubbish, beers are served in plastic jars not glass! The food is incredibly overpriced, average meal for two costs £40 for frozen cheap rubbish. Basically 4 times the price it should be! The only decent food is the Thai restaurant however that is insanely overpriced. There was a buffet one night, the cost was £60 per person which is scandalous for Thailand. Basically this hotel is run down, poor staff, absolutely terrible food and absurdly overpriced cheap food. I would say steer clear and go somewhere else as this place is just a money making con!