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Reviews of Hotel Bratislava

4 out of 5
Hotel Bratislava
1 Malyshko Street, Kyiv

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 335 reviews" "
Rating 8 - Good. 165 out of 335 reviews" "
Rating 6 - Okay. 40 out of 335 reviews" "
Rating 4 - Poor. 14 out of 335 reviews" "
Rating 2 - Terrible. 14 out of 335 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money it is not bad at all
Stayed 14 nights in Apr 2024

10/10 Excellent

Daniel D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and good value the only down side was it was a 30 minute drive away from the centre of Kyiv but there is a local metro that connects you and ubers are cheap
Stayed 4 nights in Nov 2021
Response from Maria Rudko on 30 Nov,2021
Dear James, thank you for your feedback and high rating score. We appreciate it so much. We hope to welcome you soon in our hotel. Best regards, Maria Rudko

10/10 Excellent

yusuf kenan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 1 night in Oct 2021
Response from Maria Rudko on 26 Oct,2021
Dear yusuf kenan, thank you for your feedback. It is so grate to hear you liked your stay and only positive emotions left. It would be grate to welcome you again in our hotel. Best regards, Maria Rudko Front office manager.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Great breakfast buffet.
Stayed 6 nights in Sep 2021
Response from Maria Rudko on 29 Sept,2021
Dear Greg, thank you for your feedback and high mark! We appreciate it so much. You are always welcomed here in Bratislava hotel. Best regards, Maria Rudko Front office manager

2/10 Terrible

Nedim

Disliked: Staff & service, room comfort
The staff communication was soo bad. Room was very small but clean. I will not come here again.
Stayed 2 nights in Aug 2021
Response from Maria Rudko on 30 Aug,2021
Dear Nedim, I'm so sorry to hear your staying didn't meet your expectations. I hope you will give us a chance to change your mind and to show you our real hospitality. Best regards, Guest relation manager Maria Rudko

8/10 Good

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Metro Value Hotel
Value hotel undergoing some significant remodeling. Very friendly and helpful staff. Delicious breakfast. Room had a balcony with a nice breeze. VERY convenient to the Kyiv Metro system, ride to Maiden Square in about 20-25 minutes. Nearby park that children would enjoy.
Stayed 3 nights in Jun 2021
Response from Maria Rudko on 15 Jun,2021
Dear Guest, thank you for your feedback! We are happy to hear you like your accommodation. We do hope to welcome you back in soonest time! Best regards, Front office manager Maria Rudko

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ok place to stay for the price
Fair price for a few nights stay.
Stayed 3 nights in May 2021
Response from Maria Rudko on 15 Jun,2021
Dear Guest, thank you for your feedback! We are happy to hear you like your accommodation. We do hope to welcome you back in soonest time! Best regards, Front office manager Maria Rudko

8/10 Good

Praveen Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at hotel was comfortable, would recommend this hotel for stay although it is on the other end of city.
Stayed 2 nights in Dec 2020
Response from Stadniichuk Yuliya on 9 Dec,2020
Dear Praveen Kumar, Thank you for choosing BRATISLAVA HOTEL. Hope your stay was comfortable and enjoyable. We appreciate your warm review. We are looking forward to meet you again in BRATISLAVA HOTEL. Kind regards,

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Stadniichuk Yuliya on 2 Dec,2020
Thank you for choosing HOTEL BRATISLAVA. And also for the high mark. We will always be glad to welcome you to the HOTEL BRATISLAVA. Best wishes,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied. I have a good flight and have a good hotel in Kiev. Thank you Expedia
Stayed 7 nights in Feb 2020
Response from Natalia on 18 Feb,2020
Thank you for choosing our hotel.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Наталья on 20 Oct,2019
Уважаемый, гость. Благодарим Вас за выбор нашей гостиницы и оставленный отзыв

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome! Clean rooms and friendly staff
Stayed 1 night in Sep 2019
Response from Наталья on 2 Oct,2019
Dear Guest. Thank you for choosing the Bratislava hotel. We will be glad to see you at our place.

10/10 Excellent

Sam, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service clean shower water good pressure front desk good service
Stayed 6 nights in Sep 2019
Response from Natalia on 2 Oct,2019
Dear guest. Thank you for choosing our hotel and for your feedback. We hope you will stop your next choice of hotel at the hotel "Bratislava"

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tourist robert
superb desk staff and breakfast and cleaning staff,,i give them a 5 star rating .quite easily ...
Stayed 4 nights in Sep 2019
Response from Наталья on 2 Oct,2019
Dear guest. Thank you for the pleasant review and selection of our hotel. We are very pleased that our work is visible and worthy of praise. We are trying for our guests. We hope to see you visiting us more than once.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Наталья on 5 Sept,2019
Искренне сожалеем, что Вы остались недовольны. Мы позаботимся о том, чтобы подобных неприятностей не возникало. Благодарим за Ваше сообщение.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Наталья on 10 Jul,2019
Уважаемый гость. Благодарим Вас за выбор нашего Отеля и высокую оценку за нашу работу

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2019
Response from Наталья on 10 Jul,2019
Уважаемый, гость. Благодарим Вас за выбор нашей гостиницы и оставленный отзыв.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Наталья on 26 Jun,2019
Уважаемый, гость . Благодарим Вас за высокую оценку за нашу работу. Будем рады видеть Вас нашим постоянным гостем.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in May 2019
Response from Natalia on 5 Jun,2019
Dear guest, thank you for choosing our hotel and your feedback. We will be glad to see you visiting us.

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
It look like hostis Most uncomfortable bed I ever seen in a hotel Smallest room ever
Stayed 3 nights in May 2019
Response from Bratislava on 18 May,2019
Dear Guest! We thank you for choosing our hotel! We make everything is possible to fix some problems wit bed. If you need room bigger that you have, you can always come to the reception and our front office team will be glad to help you! Best Regards, Guest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Significantly improved customer service.
Stayed 6 nights in May 2019
Response from Bratislava on 18 May,2019
Dear Guest! We thank you for choosing our hotel. We are very pleased that you appreciated the quality of our service. We look forward to your next visit to Kiev. Best Regards, Guest Relation manger

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was clean, the nice friendly reception ladies are now being overshadowed by 3 mafia looking security guards that look at everyone like a terrorist and elevators don't go up or down without activated room key, how is that safe when there is a fire and children can't use elevator to escape fire? Property has turned into a military style top secret command post.
Stayed 2 nights in Apr 2019
Response from Bratislava on 16 May,2019
Dear Guest! We thank you for your feedback. Security in the lobby for maximum security of guests. According to safety measures, during a fire it is strictly forbidden to use an elevator. During emergency events - all exits are open without electronic keys. We look forward to seeing you at our hotel and hope that your visit will leave only positive impressions. Best Regards, Guest Relation Manager

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2018

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 3 nights in Dec 2018

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bratislave Hotel review.
Service was very good. Only some of the desk staff speak English. However, I was able to use Google translate on my phone to request new batteries for the HVAC control for the room. They had someone up in less than 2 hours to replace the batteries. The housekeeping staff were very good and came every day. I like to stay here because it is really close to the Metro, grocery stores, shops, and money exchanges. The hotel has a nice restaurant that is reasonable priced. Breakfast is buffet-style. Most rooms have a balcony which is nice. Laundry service is nice to have, especially when staying for a week or more, but expect it to take about 3 days. Security is very good at the hotel. Wi-Fi was excellent! I had no problem watching movies on NetFlix on my laptop. There were also a number of English TV channels available. The Bratislava is a nice place to stay that is reasonably priced. It has everything a traveler needs. There is also a large park across the street where they have concerts and activities in warmer weather. I encourage anyone to give the Bratislava a try if you plan to stay in Kiev. I have stayed at much higher priced hotels close to the city center, and they just don't compare to the Bratislava.
Stayed 12 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was very friendly & professional. At times there was no one available that spoke english. Extremely limited assistance with information about tourist sites, hop on hop off bus, tours etc. Very outdated policies concerning early check in etc. Our room was ready when we arrived at 1045, after travelling all night. I wouldn't pay before seeing the room, so they showed me the room, which was ready, however we had to sit in the lobby for another 3 hours before we could check in. I would not stay here again!
Stayed 2 nights in Nov 2018

8/10 Good

Naser

Liked: Cleanliness, room comfort
Nice area
Good
Stayed 1 night in Oct 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in the suburbs
There's a lot I liked about the Hotel Bratislava. While it is several miles away from central Kiev, it is within about 300 metres of a metro station that runs directly to the city centre in about 12 minutes. The metro trains are so frequent you don't need a timetable, and they're very cheap. Next to the metro is a shopping centre with a supermarket, and there are various fast food places close by too. The area isn't picturesque, but none of suburban Kiev is - I don't think I've ever been in a city with as much high rise, 60s, brutalist architecture; it's a fascinating city, but also a very ugly one. The room and bathroom were very comfortable. During a four day stay, my room wasn't cleaned one day. The reception staff speak ok english. Wifi works fine in the reception areas but is a bit erratic in the rooms. There are certainly much cheaper options in Kiev, including in the city centre, but I was put off by terrible or mixed reviews for most of them. Hotel Bratislava seems to get largely good reviews and I'm happy to add to them - I'd stay here again.
Stayed 4 nights in Sep 2018

8/10 Good

D.

Liked: Staff & service, property conditions & facilities, room comfort
Good location, close to everything, including transportation . Staff helpful, although originally booked room was not very nice, had to do upgrade, which was not too cheap and didn't earn me Expedia points.
Stayed 5 nights in Sep 2018

8/10 Good

Mike, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, very close to the metro Darnytsia, which will het you to the centre in about 15 minutes. Several supermarkets and a bazaar are nearby. I think every room has a balcony. It was a very nice hotel, and I'd happily stay here again.
Stayed 13 nights in Aug 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Mykola

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big enough.
Stayed 1 night in Jul 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good meeting point
Great location for me and the groups I bring.
Stayed 11 nights in Jun 2018

10/10 Excellent

Andriy, Львів

Liked: Staff & service, room comfort
Cheap and Good. My recommendation!
Cheap and Good. My recommendation!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, facilities, and staff. Very helpful and accommodating
Stayed 6 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Far from the center with lot of traffic.
Stayed 1 night in May 2018

10/10 Excellent

OPS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel with comfortable sofas in large lounge,quick check in and good cafe.Room large with ac,shower,thin tv with many channels.Clean,comfortable bed.Balcony.Area withshops,restaurants,pubs.park.
Stayed 1 night in May 2018

8/10 Good

Aljosa

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ukraine visitor, California

Liked: Cleanliness
Disliked: Staff & service
Good for long stay
Some receptionists are very helpful and accommodate for customer needs quickly. Others, just don't care and don't answer the phone. Breakfast is good for the price. Room was clean and quiet, although the bed was too hard on our backs.
Stayed 7 nights in Mar 2018

8/10 Good

Pete William, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star convenient location to metro
Stayed almost two weeks at 38 USD includes 20% tax rate You get daily cleaning, pleasant foyer, simple lobby cafe, intimate cafe and very decent breakfast in the hotel restaurant. There's a 'gentlemans dance night club' for the lonely types but it's quite discreet and not in your face. Only bug bear is room service ends 10pm with few choices. They turned off the central heating but did not give a remote for the Aircon in case the night got cold as bedding blanket is not thick. Had a bar fridge for beers and snacks from adjacent shopping area. Nice local music pub for beers and nice sausages. Metro entrance is 100 meters across the street next to MacDonalds 20 Cents or 5 grivna to go anywhere on the metro circuit including the city center Kreschatik and connect to Maidan. Uber works well.
Stayed 9 nights in Mar 2018

8/10 Good

LILIYA

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Andrew

Liked: Cleanliness, staff & service
A good value non-central comfortable hotel
I was looking for a hotel in the city at a good price. Although this hotel is not in the centre of Kiev, the metro station is a very short walk away and it only takes 10-15 minutes to get into the centre. The metro runs from around 5.30am until just after midnight. The breakfast is 170UAH which is a bargain because it's got a very wide selection to give you the energy you need for the rest of the day. The room was comfortable but nothing extravagant. If you need to contact them before your stay, use their Facebook account because they didn't respond to my email but responded within an hour on Facebook. Someone is always on reception and I'm sure they're very helpful. I say 'sure' just because I didn't ask them anything. The local area has shops, a supermarket, couple of restaurants, McDonalds, and the adjacent park is great for a morning stroll. The hotel complex is complete with a restaurant, bar, a cafe, money exchanger, ATMs.

10/10 Excellent

T Navarathna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staffs and prices

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel close to the metro. It’s more like a 4 star hotel, and I would and will be staying there again.