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Reviews of Geneva National Resort

4 out of 5
Geneva National Resort
1221 Geneva National Ave S, Lake Geneva, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 334 reviews" "
Rating 8 - Good. 73 out of 334 reviews" "
Rating 6 - Okay. 34 out of 334 reviews" "
Rating 4 - Poor. 17 out of 334 reviews" "
Rating 2 - Terrible. 7 out of 334 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to get away from the city for a few day and came here. Found the location to be clean and the peace and quiet was exactly what we were looking for
Stayed 1 night in May 2024
Response from Ann on 22 May,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and informative. Really enjoyed the golf courses. Would recommend staying at this resort.
Stayed 2 nights in May 2024
Response from Front Desk Team at Geneva National on 11 May,2024
Thank you for the kind words Michael! We are glad you enjoyed our stay with us and hope you decided to visit us again soon! Take care.

8/10 Good

David

Stayed 2 nights in Apr 2024
Response from Ann on 22 May,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing golf resort! Beautiful rooms. Dining at Turf was spectacular..food and service were excellent. Minus the very rude older gentleman in the pro shop, our stay was absolutely wonderful. Will definitely be back!
Stayed 2 nights in Apr 2024
Response from Ann on 1 May,2024
Thank you for choosing to stay with us at Destination Geneva National. We appreciate your feedback, and hope you consider visiting us again soon!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Front Desk Team on 16 Apr,2024
Thank you so much for staying with us! We are glad you enjoyed your experience and hope to see you again. Have a wonderful day!

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra 25 dollar a night fee. Toilet leaked water on the floor but fixed promptly.
Stayed 3 nights in Mar 2024
Response from Ann on 26 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We appreciate your feedback, and hope you consider booking with us again soon!

6/10 Okay

Marisol

Travelled with family and small children
Disliked: Staff & service
Took forever for someone to get to the front desk. Modern design in the entry but closer up to chairs and walls there’s quite a few stains and markings.
Stayed 1 night in Mar 2024
Response from Ann on 19 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We sincerely appreciate your feedback, and hope you consider visiting us again soon!

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room overlooking the golf course. Loved the walking proximity to a restaurant. It would be wonderful if the property had their own indoor pool.
Stayed 1 night in Mar 2024
Response from Ann on 7 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

6/10 Okay

Jeff

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ann on 7 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We appreciate your feedback, and hope you consider booking with us again soon.

6/10 Okay

Lorena, Chicago

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Ann on 7 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We appreciate your feedback, and hope you consider booking with us again soon.

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities, room comfort
Sister Property - The Ridge
I might have missed these details when booking but - the hotel has a sister property 2 miles down the road and most of the amenities are there (pool, lobby, multiple restaurants). We didn’t end up using these since we thought they were onsite.
Stayed 1 night in Feb 2024
Response from Ann on 21 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National. We appreciate your feedback.

10/10 Excellent

Hamza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Geneva National Resort, and I must say it was an outstanding experience. The room was impeccably clean and comfortable, providing a cozy retreat after a day of exploring. The staff went above and beyond to ensure a warm and welcoming atmosphere. Their friendliness and attentiveness truly stood out.
Stayed 2 nights in Feb 2024
Response from Ann on 21 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us and hope you consider booking with us again soon!

10/10 Excellent

anjeza

Stayed 1 night in Feb 2024
Response from Ann on 22 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice newer suites but old indoor pool
Very nice suite and clean but I was somewhat disappointed with the pool. You have a take a shuttle to the neighboring hotel- The Ridge, which is about a mile down the main road which isn’t too convenient with kids. The pool and Ridge hotel is old but remodeled. I would think Geneva Resort could do better and just build a new pool closer on the property. Otherwise room was clean and service was good. Recommend for couples.
Stayed 1 night in Feb 2024
Response from Ann on 21 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National. We appreciate your feedback.

8/10 Good

Carter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ann on 21 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed our properties, and hope you consider booking with us again soon!

4/10 Poor

Peter

Stayed 1 night in Feb 2024
Response from Ann on 20 Mar,2024
Thank you for choosing to stay with us at Destination Geneva National. We appreciate your feedback.

10/10 Excellent

Luciana

Travelled with partner
Old picky me woukd definitely stay here again. New, updated, clean facilities with lots to do in property. Would have appreciated a discount in the ice castles though for staying overnight!
Stayed 1 night in Feb 2024
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, so clean, cozy and beautifully decorated. A lot of the Geneva hotels have very old and outdated furniture so this was a gem to stay at. Super nice staff as well, very walkable property.
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Jazmín

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. I wish I stayed another night. It was so comfortable and relaxing .
Stayed 1 night in Jan 2024
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Jana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Restaurant - delicious food and amazing friendly staff.
Stayed 2 nights in Jan 2024
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed our rooms, restaurant, and staff. We hope you consider visiting us again soon!

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

MATT

Travelled with partner
Liked: Amenities
Heat seemed to have a tuff time keeping up with the cold last night. 63 degrees in the room
Stayed 1 night in Jan 2024
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We appreciate your feedback, and are delighted to hear you enjoyed your stay with us. We hope you consider booking with us again soon!

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

4/10 Poor

gino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National. We appreciate your feedback.

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
First time customer
Check in was very pleasant. Finding the room was little difficult for a first time guest. Parking was challenging being at the end of a parking lot and a huge dumpster in the way. When first entering the room it was clean and presentable. Under closure inspection, there was evidence left behind of previous occupants. I found a few items and a really Nasty washcloth in one of the drawers by the bathroom, key cards. When presenting these items to the check-in office, I did not even get an apology, nor did it seem like they cared, which was a little insulting to be honest. We decided to dine at Turf the tap and cantina. I’d say the overall experience was great service was 9/10 appetizer was the cheese curds some of the best I’ve ever had. The chipotle chicken sandwich is what my fiancé had and it was not chipotle. It was basically just straight buffalo sauce so that was disappointing. I got the New York strip steak at $46 find you I think $46 is fair for a good steak but for this steak I feel like $25 would’ve been more for the quality the steak I would rate 5/10 the chimichurri sauce is what saved it the crunchy stuff that they put on top was basically an edible and they pre-cut your steak for you which made the steak more dry when eating it. I wouldn’t recommend the steak tacos and the sandwiches that they serve more appetizing so if you’re going there, I would recommend those. Enclosure overall rating for this hotel I would rate them 8.5/10.I would stay at this property again
One of the few items left behind from previous customers. That didn’t get cleaned up and was found in less that 3 minutes arriving.
Cheers to the comfy bed.
Stayed 1 night in Dec 2023
Response from Ann on 6 Jan,2024
Thank you for choosing to stay with us at Destination Geneva National. We are always looking for ways to improve our properties, and sincerely appreciate your feedback. We hope you consider booking with us again soon!

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023
Response from Ann on 15 Feb,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. View of golf course very pretty and serine. Not much to do around facility, however. Need a vehicle to get into town 15-20 minutes and 5 minutes back to Ridge hotel where all of the amenities are.
Stayed 2 nights in Dec 2023
Response from Ann on 5 Jan,2024
Michael, thank you for choosing to stay with us at Destination Geneva National. We sincerely appreciate your feedback, and hope you consider booking with us again soon!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ann on 5 Jan,2024
Claudia, thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Becca

Travelled with group
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Ann on 5 Jan,2024
Becca, Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and the stay and play supervisor was extremely helpful.
Stayed 1 night in Dec 2023
Response from Ann on 5 Jan,2024
Joshua, thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed our properties, and hope you consider booking with us again soon!

8/10 Good

joycelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and absolute get away
Stayed 1 night in Dec 2023
Response from Ann on 5 Jan,2024
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and we hope you consider visiting us again soon!

10/10 Excellent

Richard

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing
Great service and renovated room was beautiful. Plenty of space for a family or for a couple.
Stayed 2 nights in Dec 2023
Response from Ann on 5 Dec,2023
Thank you for choosing to stay with us at Destination Geneva National. We are delighted to hear you enjoyed our properties and service, and hope you consider booking with us again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ann on 22 Nov,2023
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider visiting us again soon!

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing atmosphere
Super relaxing atmosphere. Great room. Everything in the space is well thought out. Loads of great touches, comfy bed, huge bathroom, gas fireplace. Everything was fantastic.
Stayed 1 night in Nov 2023
Response from Ann on 16 Nov,2023
Thank you for choosing to stay with us at Destination Geneva National! We are happy to hear you enjoyed our accommodations, and hope you consider booking with us again soon!

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from Ann on 19 Nov,2023
Thank you for choosing to stay with us at Destination Geneva National! We are delighted to hear you enjoyed your stay, and hope you consider booking with us again soon!

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023
Response from Jessy on 1 Nov,2023
Thank you! We are happy to hear that you enjoyed your stay at Geneva National!

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2023
Response from Jessy on 1 Nov,2023
Thank you! We are happy to hear that you enjoyed your stay at Geneva National!

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessy on 1 Nov,2023
Thank you! We are happy to hear that you enjoyed your stay at Geneva National!

8/10 Good

william

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Sleeping rooms spread around the property. Not for the disabled. Hilly. Be prepared to walk up and down hills. No grab bars in the bathrooms. Floors slippery when wet. Rooms beautifully appointed. Great TVS. Beds comfortable. Staff accommodating. Servi Bar filled with quality treats and alcohol.products. Bedroom living room and Bathrooms large and comfortable.
Stayed 1 night in Oct 2023
Response from Ann on 25 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We appreciate your feedback, and hope you consider booking with us again soon!

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ann on 24 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking forward to drinking wine and hanging out by the fire pit at night was sorry to see it was closed wishing it would of still of been on otherwise it was a great three days! Sawyer was awesome!!
Stayed 2 nights in Oct 2023
Response from Ann on 19 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ann on 19 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted you enjoyed your stay with us, and hope you consider booking with us again soon!

6/10 Okay

Rich

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ann on 19 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We appreciate your feedback, and hope you consider booking with us again soon!

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay, relax and get away from the busyness of life.
Stayed 1 night in Sep 2023
Response from Ann on 7 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ann on 3 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted to hear you enjoyed your stay with us, and hope you consider booking with us again soon!

10/10 Excellent

Elsa, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were really great! Treetop property was excellent with excellent beds, living room, and gorgeous bathroom!
Stayed 2 nights in Sep 2023
Response from Ann Zauss on 26 Sept,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted to hear you enjoyef your stay with us, and hope you consider booking with us again soon!

2/10 Terrible

Adeniyi

Stayed 1 night in Sep 2023
Response from Ann on 10 Oct,2023
Thank you for choosing to stay at Destination Geneva National. We are sorry to hear you did not enjoy your stay with us. Please feel free to reach out to us directly, we are always looking for ways to improve our properties, and would be happy to listen to your concerns about your stay with us.

4/10 Poor

Christa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room advertised was NOT the room we received. The room had mold in shower. The sink was clogged. The shower was broken and could not be used properly
Stayed 1 night in Jul 2023
Response from Ann on 15 Sept,2023
Thank you for choosing to stay at Destination Geneva National. We appreciate your feedback, and will be passing it along to our management team.

10/10 Excellent

Gretchen, Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room and bathroom. Modern decor with a spa like feel.
Stayed 1 night in Sep 2023
Response from Ann on 27 Oct,2023
Thank you for choosing to stay at Destination Geneva National! We are delighted to hear you enjoyed our property, and hope you consider booking with us again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in literally thousands of hotel rooms, including the Waldorf-Astoria in New York, the Intercontinental in Prague, the Wynn in Las Vegas, the Playa in Naples, FL, the Hotel Eden in Rome, the list goes on. That was the best overall experience for the money, and it was a holiday weekend!
Stayed 1 night in Sep 2023
Response from Ann on 3 Sept,2023
Thank you for choosing to stay at Destination Geneva National! We are so delighted to hear you enjoyed our properties and facilities being so well traveled, and we hope you consider booking with us again soon!