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Reviews of Motel 6 Lexington, KY - East I-75

2 out of 5
Motel 6 Lexington, KY - East I-75
2260 Elkhorn Rd, Lexington, KY

Reviews

6.8
Rating 10 - Excellent. 262 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 166 out of 1000 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Katie, Kasson

Travelled with partner, Travelled with group
Disliked: Amenities
Nothing fancy. I didn’t mind it so much, and I would have probably stayed, but the beds were horribly uncomfortable and the 2 others I was with couldn’t take it. One of them went to the front desk and was convinced the worker was “so nice”, and they told him we would be getting a refund through Expedia in the next couple days for the 2 of 3 nights we did NOT end up staying. Yeah, that was 3 weeks ago. Crickets… don’t expect a refund or any effort put forth to rectify you just losing your money. Not impressed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhea, Lauderhill

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ezra, Edinburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to 64 great stay
Stayed 1 night in May 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Amenities
K
Stayed 2 nights in Apr 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Amenities
K
Stayed 1 night in Apr 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Amenities
K
Stayed 1 night in Apr 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Amenities
K
Stayed 1 night in Apr 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Amenities
K
Stayed 1 night in May 2024

8/10 Good

Caren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wish the room listed as handicap accessible had been equipped with a roll-in shower instead of a bathtub
Stayed 1 night in May 2024

2/10 Terrible

Reunen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You know we all have problems And some can not be helped but the mgr . Wasn't to recuse renting a room just because there was a disagreement I bet two friends .. next thing you know the cops are pulling thru becahze the owners. Called them .. so if your thinking about renting a room don't go to motel 6 they will surely try to have the cops in your business ......
Stayed 1 night in May 2024

6/10 Okay

Randy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Outdated...needs upgrading. Coffee only available in Lobby. Right off I-75. Convenient area. Being next to Interstate you hear traffic noise. You get what you pay for.
Stayed 1 night in May 2024

4/10 Poor

Daniel, Mount Sterling

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Ismael

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room it’s ok
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Room is very spacious and beds are comfortable. Would have no hesitation on booking again in the future.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and accommodating.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Daniel, Mount Sterling

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service
Stayed 1 night in Apr 2024
Response from Nancy Y. on 15 May,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Brian,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Christopher

Liked: Staff & service
Room was not ready over an hour after advertised check-in time. Second night there was a group of loud guests next door who talked and partied until well after 3:00 AM. Will not be returning to this property.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Christopher,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Dalton

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was nice & fairly clean. The outside of the motel was very run down & you could hear everything going on outside. It didn’t feel like the safest area.
Response from Brand Experience Team on 7 May,2024
Hi Dalton, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Jess

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was okay. Good for the price. There was nail polish all over our room, the shower head fell off during a shower, and mold in the front windowsill. The bed was okay and refrigerator wasn’t cold. The TV worked great.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Jess,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Brian

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Clean room, everything worked for me, but the butt bar out outside of my room. Apparently smokers can’t put their butts in the receptacle so didn’t give it a good appearance on the bright side, my dog, and I had a wonderful stay otherwise lol
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Brian, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Daniel, Mount Sterling

Disliked: Cleanliness, staff & service, property conditions & facilities
Gud
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Daniel,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Daniel, Mount Sterling

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Daniel, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

Daniel, Mount Sterling

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Daniel,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Daniel, Mount Sterling

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Gud
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Daniel, We are glad you enjoyed your stay!Maz K.#Team6

4/10 Poor

Randy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated and needs upgrades. Some of our lights didn't work in our room. The water pressure in the sink was very low giving us barely a useable stream of water. The toilet stuck after flushing, and you had to jiggle the handle to get it to fill up again. The soap they offer you...doesn't lather well at all. No shampoo either.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Randy,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Maz K.#Team6

6/10 Okay

Donna

Travelled with pets, Travelled with partner
Please don't ask for a review of you don't want to know the truth. Because you can just reject it. I wasn't happy. Room was ok except for my puppy eating something off the floor and almost died
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Donna, Thanks for leaving a rating regarding your recent visit. If you want to share more with us, please use the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Poor

Daniel, Mount Sterling

Stayed 2 nights in Apr 2024
Response from Nancy Y. on 10 May,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Okay

Daniel, Mount Sterling

Disliked: Amenities
Gud place
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Daniel, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Terrible

gregory

Stayed 3 nights in Apr 2024

10/10 Excellent

Dewayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May,2024
Hi Dewayne, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is an older facility and is in need of a serious upgrade. But I was looking for cheap and I got it.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May,2024
Hi David, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

Shaquenta, hopkinsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They need to make sure rooms are cleaner but overall I love the motel I stay there often when I travel to Lexington, just this time room wasn't clean and among other things they need to update on the blankets
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May,2024
Hi Shaquenta, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

6/10 Okay

Daniel, Mount Sterling

Gud
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr,2024
Hi Daniel, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick sign in and the guy at the front desk was very nice and helpful.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, Decent room for the price that I paid for conveniently not to far from the airport which worked out for me.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Franchesca, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Donnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean,beds were soft,plenty towels.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Donnie, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service thank yall
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Jared

Travelled with family, Business traveller
Little sketchy
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 12 Apr,2024
Hi Jared, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean. Shower was weak.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr,2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick easy check in. They let me check in a little early with I had an important meeting I had to get ready for. Very kind, clean and quiet place
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Dale

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the price, better than expected. Mini frig and microwave would really make it better and probably bring in more business.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 13 Mar,2024
Hi DaleThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few good restaurants near by, not sure about shopping, we didn’t do any shopping during our stay. Room was clean. TV worked good. WiFi was good. Staff was easy to talk to and paying was easy. I recommend bringing your own hygiene if you need more than a bar of soap. My only issue was there wasn’t any shampoo/conditioner/body wash in the room. Also, there wasn’t a microwave, fridge, or coffee, but we didn’t end up needing a microwave or fridge. Coffee would have been nice.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 13 Mar,2024
Hey Lisa, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar,2024
Hi Bridgett, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Tiffany

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bathroom didn’t look very clean, Top comforter also was very worn looking.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi Tiffany, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Judith, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms nice but some litter around outside of property.
Stayed 1 night in Feb 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb,2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024