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Reviews of Kauai Inn

3 out of 5
Kauai Inn
2430 Hulemalu Road, Lihue, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Nice to stay at a place that reflects old Hawaii.
Stayed 1 night in May 2024
Response from Lesia on 19 May,2024
Aloha Gordon! Thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay. We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

8/10 Good

Randi, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is a very special place, with all of its common areas overlooking gorgeous views of Kauai's mountains. The proprietors can provide all kinds of recommendations for things to do, places to eat, and so on. Our one issue was with housekeeping—we were there for three nights, and our room was cleaned after the first night, but not again after the second. Considering what we paid for this room, it seemed like a weird oversight, but we were pretty unhappy to come back to our room at 9 p.m. and find our wet towels still on the floor. I recommend that future guests ask at the desk about when to expect housekeeping and whether it happens every day.
Stayed 3 nights in May 2024
Response from Lesia on 19 May,2024
Aloha Randi! Thank you very much for your kind words about our hotel. We are truly sorry that you have this experience with our housekeeping. Thank you for providing issues.

10/10 Excellent

Karey

Travelled with partner
Liked: Property conditions & facilities
Quaint and away from the hustle of larger hotels. Very clean and wonderful family vibes. Wish we could stay longer.
Stayed 1 night in May 2024
Response from Lesia on 15 May,2024
Aloha Karey! Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and we hope your next stay is just around the corner. We are always waiting for you at Kauai Inn. Mahalo!

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend Kauai Inn. Hopefully they get the bridge repaired. Difficult getting to the place.
Stayed 1 night in May 2024
Response from Lesia on 13 May,2024
Aloha Marcia, Thank you for taking the time to leave a review. We are glad that you enjoyed and appreciated your stay with us. We look forward to seeing you again at Kauai Inn. Mahalo!

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful setting. Hotel is older and needs upgrades. Staff is very friendly.
Stayed 1 night in May 2024
Response from Lesia on 12 May,2024
Aloha Linda! Thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay. We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

8/10 Good

Jose, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with good views. Staff is very friendly and accommodating. The furniture and rooms could use some upgrading.
Stayed 1 night in Apr 2024
Response from Lesia on 10 May,2024
Thank you Jose, for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

8/10 Good

Lori

Travelled with partner
This was a nice secluded low-key Hotel. It was quiet. Although it was an older facility, it was clean and well kept. Everyone was very kind and hospitable. It was a great value!
Stayed 5 nights in May 2024
Response from Lesia on 10 May,2024
Aloha Lori! Thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay. We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lesia on 10 May,2024
Aloha Craig! Thank you for taking the time to leave a review. We are glad that you enjoyed and appreciated your stay with us. We look forward to seeing you again at Kauai Inn. Mahalo!

8/10 Good

free

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member we encountered was so helpful & courteous. The breakfast was limited but just enough to get us going for the day. Perfect location for airport proximity
Stayed 1 night in May 2024
Response from Lesia on 8 May,2024
Free, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

10/10 Excellent

Delaneya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet plantation style hotel!! Loved it!!
Stayed 3 nights in Apr 2024
Response from Lesia on 7 May,2024
Aloha Delaneya. Thank you very much for writing to us about your stay at our hotel. We are happy you liked it and we look forward to having you back at Kauai Inn. Mahalo!

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might be a little old fashioned but totally nice and welcoming, authentic local experience, even gave us traditional kukui nut lei necklaces at checkin. Cute pool area. Breakfast outdoors in the garden is gratis. All the amenities without being sterile and touristy.
Stayed 1 night in May 2024
Response from Lesia on 7 May,2024
James, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

10/10 Excellent

Banwari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property, staff very helpful. Fresh fruits served at breakfast is awesome.
Stayed 3 nights in May 2024
Response from Lesia on 7 May,2024
Aloha Banwari. Thank you very much for writing to us about your stay at our hotel. We are happy you liked it and we look forward to having you back at Kauai Inn. Mahalo!

10/10 Excellent

debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful peaceful property away from all the other hotels. Set under some pretty cliffs. Enjoyed the ukulele performance at the pool in the evening and the complimentary hot drinks and breakfast in the morning. Glad we stayed here !
Stayed 1 night in May 2024
Response from Kauai Inn on 5 May,2024
Thank you so much for this terrific review, we hope to see you again. Take care, a hui hou Kauai Inn

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lesia on 6 May,2024
Carol, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

10/10 Excellent

joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and helpful
Stayed 4 nights in Apr 2024
Response from Juan on 1 May,2024
Mahalo Joe we are glad you enjoyed your stay with us and hope you comeback to see us again

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at every step, both our early check in and letting us swim in the pool past quiet time into the 9 o'clock hour. Everyone so nice and welcoming. I very much appreciated the single night booking, when many others needed 2 or 3 night minimums. The included breakfast was a nice plus. All was well with the room. We'll be back on our next trip to Kauai, which will no doubt be longer.
Stayed 1 night in Apr 2024
Response from Juan on 29 Apr,2024
Mahalo John we are glad you enjoyed your short stay with us and comeback to visit us.

8/10 Good

Chris

Travelled with partner
Disliked: Cleanliness
The place is cool retro but is close to a container facility and the backup alarms go all day. Also the prevailing winds blow the diesel fumes to the property. The cruise lines come and go and cause congestion in the area. Staff is friendly and made us feel welcome.
Stayed 4 nights in Mar 2024
Response from Lesia on 28 Apr,2024
Aloha Chris. Mahalo for taking the time to leave the review about your stay. We hope you come back and visit us again at Kauai Inn on your next trip to Kaua'i.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
The views are incredible and the staff is so friendly! I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Lesia on 25 Apr,2024
Aloha Priscilla, Mahalo for taking the time to share your experience at the Kauai Inn, our staff especially likes to hear back that they were mentioned. We hope to see you again on your next trip to Kaua'i!

8/10 Good

Michelle L, Pembroke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Liked the accessibility to beach stuff. Location was perfect for our needs.
Stayed 1 night in Apr 2024
Response from Juan on 25 Apr,2024
Mahalo Michelle we are glad you enjoyed your stay and hope you comeback to see us again.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lesia on 26 Apr,2024
Aloha Brad! We are glad you enjoyed your stay and hope you comeback to see us again at Kauai Inn. Mahalo!

8/10 Good

Anna, Tempe

Stayed 1 night in Mar 2024
Response from Lesia on 26 Apr,2024
Aloha Anna! We are glad you enjoyed your stay and hope you comeback to see us again at Kauai Inn. Mahalo!

8/10 Good

janice de

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Juan on 25 Apr,2024
Mahalo Janice we see you enjoyed your stay and hope you comeback to visit us again.

8/10 Good

Russell

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Older property and a little expensive for the facility and the breakfast. You did get an authentic aloha experience.
Stayed 1 night in Apr 2024
Response from Lesia on 24 Apr,2024
Aloha Russell! Thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, we're excited for your return! Mahalo, Kauai Inn

8/10 Good

Reginald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds, excellent staff. Rooms a bit dated but clean. Very quiet and central to all attractions. Loved the ukulele player in Saturday night.
Stayed 5 nights in Apr 2024
Response from Lesia on 24 Apr,2024
Reginald, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, We will work to earn a 5/5 on your return! Mahalo, Kauai Inn

10/10 Excellent

vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept
Stayed 1 night in Apr 2024
Response from Lesia on 24 Apr,2024
Aloha Vernon! Thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, we're excited for your return! Mahalo, Kauai Inn

10/10 Excellent

Noreen, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem! The grounds are so beautiful and the staff and amenities were great! The rooms were definitely retro, but clean.
Stayed 1 night in Apr 2024
Response from Lesia on 24 Apr,2024
Aloha Noreen, thank you for choosing Kauai Inn and your review! We are pleased you enjoy your stay with us. We hope to see you soon to see our upgrades! Mahalo, Kauai Inn

10/10 Excellent

Kriss

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great quaint place. Staff happily goes out of their way to help you with whatever you may need. Much much nicer than the large impersonal resorts I would stay no where else on Kuai
Stayed 4 nights in Apr 2024
Response from Lesia on 22 Apr,2024
Kriss, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, Mahalo, Kauai Inn

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very pleasant
Stayed 1 night in Apr 2024
Response from Lesia on 21 Apr,2024
Doris, thank you, for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, we're excited for your return! Mahalo, Kauai Inn

10/10 Excellent

Erin M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this property. The owner and staff was amazing. Ill definitely be back!
Stayed 8 nights in Apr 2024
Response from Lesia on 18 Apr,2024
Erin M, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, Mahalo, Kauai Inn

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of mountains and wonderful location to all the freeways.
Stayed 6 nights in Apr 2024
Response from Chris on 18 Apr,2024
Mahalo for taking the time out to share your great experience with everyone. We always like to hear back that our guests fully enjoyed their stay. We hope to see you again on your next trip to Kaua'i

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Juan on 12 Apr,2024
Mahalo Tanya we are glad you enjoyed your stay and hope you come again

8/10 Good

Richard

Stayed 1 night in Apr 2024
Response from Juan on 30 Apr,2024
Mahalo Richard glad you enjoyed your stay and come again

10/10 Excellent

Hubert H.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating in every way. You could feel a personal touch that you don’t always feel in a huge high rise hotel. I would highly recommend it to anyone.
Stayed 3 nights in Apr 2024
Response from Juan on 10 Apr,2024
Thank you, Hubert, for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, we're excited for your return! Mahalo, Kauai Inn

10/10 Excellent

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees at the property were beyond wonderful. They helped with anything they could. I don’t think I walked past a single employee who didn’t greet us. Breakfast being provided was super convenient. WiFi was a bit slow and having to pay a decent amount to do a load of laundry were a bit of a downfall but overall, wonderful place to stay.
Stayed 6 nights in Apr 2024
Response from Chris on 9 Apr,2024
Aloha, Mahalo for taking the time to share your experience with us. We are always excited to hear back that our employees stood out. We look forward to seeing you again on your next trip to Kaua'i!

8/10 Good

Kim, Grand Junction

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor and atmosphere of the property was nice. The room was good. The 24 hour coffee bar was great as we had to leave early in the am. We only stayed on the island for 1 night and it worked out great. Very convenient, reasonable, and no hidden fees.
Stayed 1 night in Apr 2024
Response from General Manger Juan on 8 Apr,2024
mahalo we welcome your feedback on our hotel and hope you comeback to see us again

10/10 Excellent

Raymond, renton

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel so structures as expected, and nicely maintained. Clean, nice and friendly. Beautiful location and ambiance. A few changes have been made since our visit a few years ago. New management? All good! This our go to hotel for our first night in Kauai, and will continue to be!
Stayed 1 night in Apr 2024
Response from The Kauai Inn on 6 Apr,2024
Aloha, thank you for your review! We are pleased you enjoy your stay with us. We hope to see you soon to see our upgrades! Mahalo!

10/10 Excellent

Nadia

Stayed 1 night in Apr 2024
Response from Juan on 25 Apr,2024
Mahalo Nadia we are glad you enjoyed your stay with us and hope you come again to see us

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the airport, close to the beach, but also tucked away in a non-busy location.
Stayed 1 night in Mar 2024
Response from Richard on 1 Apr,2024
Mahalo for the kind review. We hope to see you again.

10/10 Excellent

Doris

Travelled with partner
Very quiet away from everything
Stayed 1 night in Mar 2024
Response from Richard on 30 Mar,2024
Majalo for the great score. Please come see us again.

8/10 Good

BRENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice setting and grounds. Great Staff. Great coffee. Excellent to be able to borrow beach towels, umbrella & chairs. Minimal, but nice breakfast. Roosters are an early-morning nuisance here, as they are everywhere! Older motel, but really well kept and clean. Not cheap, but reasonable compared to others.
Stayed 2 nights in Feb 2024
Response from Chris on 29 Mar,2024
Aloha, Mahalo for taking the time to review your stay with us. We look forward to seeing you again on your next trip to Kaua'i and earing that last point.

6/10 Okay

Myra

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Richard on 30 Mar,2024
Thank you for taking the time to leave us a sxore. Please come visit with us again.

6/10 Okay

Salli

The whole facility needs updating.
Stayed 2 nights in Mar 2024
Response from Richard on 30 Mar,2024
Thank you for taking the time to give a score. We hope to see you again.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the last minute after a snafu with another reservation. The place and staff were great - definitely a relaxed vibe to the check-in/check-out process. There were some oddities: a king size bed but only 1 chair and 1 bedside table, the key to the room took some effort to get in and turn the knob. A bit expensive based on state-side rates, but, all-in-all, generally a good motel.
Stayed 1 night in Mar 2024
Response from Richard on 26 Mar,2024
Mahalo for the score. We hope to see you again

6/10 Okay

LakshmiDeepika

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Location is really good but cleanliness is the issue
Stayed 3 nights in Mar 2024
Response from Richard on 25 Mar,2024
I am sorry that you didn't enjoy your stay with us. I wish you had let let us known 2hat the issues were, we would have gladly tried to fix them.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice peaceful stay - cozy inn style. Very nice to have a simple low key breakfast each morning. No stress easy parking.
Stayed 3 nights in Mar 2024
Response from AGM Juan on 23 Mar,2024
Mahalo and thank you for your comments will let staff know and hope you come again

10/10 Excellent

robin

Stayed 1 night in Mar 2024
Response from Juan on 10 Apr,2024
Robin, thank you for choosing Kauai Inn! We're so glad you enjoyed your stay with us. We always put our guest first to ensure a lovely stay, we're excited for your return! Mahalo, Kauai Inn

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and allowed us to check in early. Room is a little outdated but everything was working. Towels were soft and fluffy. Need to update on the bed pillows they were flat.
Stayed 1 night in Mar 2024
Response from AGM Juan on 19 Mar,2024
Mahalo glad you enjoyed your stay with us and will inform the staff of your feedback.

10/10 Excellent

LARRY

Stayed 2 nights in Mar 2024
Response from The Kauai Inn on 7 Apr,2024
Mahalo for your review! We are pleased you enjoyed your stay with us and hope to see you again. Mahalo!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kauai Inn on 18 Mar,2024
Thank you