421 7th North Street, NYS Thruway(I-90) Ex 36 & 37, Liverpool, NY
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1310 out of 2778 reviews" "
Staff was very friendly and helpful. Checking in and out process was very quick and efficient. Room was clean and neat.
Russell
Response from Janet on 14 May,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.
6/10 Okay
Terrence
Travelled with partner
12 May,2024
Typical of most, even some 4 star properties-worn, in need of attention to detail. It seems this is the new, unfortunate standard for the hospitality industry.
Terrence
Stayed 1 night in May 2024
Response from Janet on 13 May,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!
It was an easy stop over for me. Although this is a clean place I believe there should be some money spent on making it more modern and aesthetically pleasing.
David
Stayed 1 night in May 2024
Response from Janet on 10 May,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm happy to hear you enjoyed your stay.
We have stayed here numerous times. It is always clean, in good repair & has lots of hot water for showers.
Cynthia C.
Stayed 1 night in May 2024
Response from Janet on 6 May,2024
I'm glad that you enjoyed your stay with us every time you stay with us and is always clean Thanks for staying with us. We appreciate your feedback! Have a Super Day!
I’ve stayed here many times. I love the staff, and the location .
Janice
Stayed 1 night in Apr 2024
Response from Janet on 6 May,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad that you enjoyed your stay with us every time you stay at the hotel.
6/10 Okay
Mark
Travelled with family
4 May,2024
Liked: Staff & service, amenities
They were very nice. I had booked two rooms by mistake and the desk person said I just needed to contact you and they would refund me for the second room. I tried several time and could not talk to anyone. My two # were
72816335145454
72818936245822
Please let me know that this will be refunded to me. I have been very happy with the use of Expedia up to this point. I would hate to change my travel sourcing sight.
Mark A Lafontaine
lafontainemarka@gmail.com
Mark
Stayed 1 night in May 2024
Response from Janet on 6 May,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I will do my best to try and help you, but Expedia is the one that would need to refund you your money Thanks for staying with us. We appreciate your feedback! Have a Super Day!
First time I've stayed at a Super 8. Great value and comfort. Front desk (I think her name is Melody?) was courteous and professional with a nice smile, even upon my late night arrival. I normally would stay at a more expensive brand hotel but this was just right. Would stay again.
Charles
Stayed 1 night in Apr 2024
Response from Janet on 1 May,2024
I'm glad that your experience was great and comfortable and that our staff was great. Thanks for staying with us. We appreciate your feedback! Have a Super Day!
I like their shuttle services especially for us coming from Europe, the early check in was not guarantee until you get to the property. This is an issue for people traveling from europe or any part of the world.
Keith Brandon
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.
Thanks for staying with us. We appreciate your feedback! Have a Super Day!
8/10 Good
Michelle
Travelled with family
27 Apr,2024
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Breakfast was good but an apple or other fruit would have been nice. Bedside light didn't work, elevator broke upon check out. Overall good value for money.
Michelle
Stayed 2 nights in Apr 2024
Response from Janet on 29 Apr,2024
I'm glad you enjoyed your stay with us. Thanks for staying with us. We appreciate your feedback! Have a Super Day!
We booked last minute after a flight time change- arrived late in evening. Staff very friendly and welcoming when we arrived. Everything in the room was clean and beds comfy. Perfect place to stay. Airport shuttle also super convenient & driver friendly too. Definitley recommend!
Danielle
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad to hear you enjoyed your stay with us. and enjoy the shuttle service.
Cool place over all, went with a buddy for a couple days, room was clean, Staff was patient but the small stuff like snacks can be a little pricy.
all in all 4/5
Josh
Stayed 3 nights in Apr 2024
Response from Janet on 26 Apr,2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!