The Cumberland Hotel

4.5 star property
Luxury London hotel in London City Centre with fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Cumberland Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
Interior detail
Lobby lounge
Egyptian cotton sheets, premium bedding, in-room safe
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Great Cumberland Pl, Marylebone, London, England, W1H 7DL
  • Popular LocationMarble Arch1 min walk
  • Popular LocationHyde Park3 min walk
  • Popular LocationOxford Street11 min walk
  • AirportLondon (LHR-Heathrow)40 min drive
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Room options

Superior Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Family Room (Superior)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Junior Suite (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Classic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Junior Suite (Rock Royalty Gold)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Royal Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 Single Bed

Royal Room, 1 King Bed (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Royal Room, 1 Double Bed (Rock Royalty)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

London

The Cumberland Hotel is located in London City Centre, a neighborhood in London, and is in a shopping district and near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Natural History Museum and London Eye are not to be missed. Guests love the hotel's convenience to public transportation: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 9 minutes by foot.

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 3 min walk
  • Oxford Street - 11 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 14 min walk
  • London City Airport (LCY) - 48 min drive

Restaurants

  • Pizza Hut - 2 min walk
  • The Sportsman Casino - 2 min walk
  • Pret a Manger - 1 min walk
  • Feya - 1 min walk
  • Lanes of London - 2 min walk

About this property

The Cumberland Hotel

Luxury hotel near Marble Arch
Hyde Park and Oxford Street are located near The Cumberland Hotel, which provides shopping on site, dry cleaning/laundry services, and a bar. The on-site restaurant, Sound Cafe, features British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
  • English breakfast (surcharge), express check-out and a lift
  • Tour/ticket information, a 24-hour front desk and multilingual staff
  • A reception hall, smoke-free property and luggage storage
  • Guest reviews say great things about the proximity to public transport
Room features
All 900 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean, spacious rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sound Cafe
  • Sound Sports Bar

Things to do

  • Gym
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee

Check-out

Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hard Rock London
Hard Rock Hotel London
The Cumberland Hotel Hotel

Frequently asked questions

Is The Cumberland Hotel pet-friendly?

No, only service animals are welcome at the property.

The Cumberland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1000 reviews" "
Rating 8 - Good. 225 out of 1000 reviews" "
Rating 6 - Okay. 98 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 60 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Great hotel, location excellent for central London stay.
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Stayed 2 nights in Dec 2023

6/10 Okay

Sian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed here a few years ago and thought it would be nice to come back again. We shouldn’t have. The location is great and all the staff at reception were lovely. Our room was a massive let down. We’d paid for a deluxe room with a park view- there was nothing delux about it and the view of the park was obstructed by a concrete block outside. The carpet had brown marks all over it and one of the mugs with the kettle was dirty- not marks from tea, it was actually dirty- it had already been used and had dried tea or coffee inside it. Go to the bar downstairs for the entertainment and great staff and stay elsewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in London. Right next to Oxford street. As this is now a Hard Rock Hotel not much memorabilia on display. Room was very expensive, but restaurant very reasonable
Stayed 1 night in Sep 2023

8/10 Good

Roisin, Hanover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to the Tube - Marble Arch station adjacent. Family room was spacious and came with refillable mini-bar, robes and slippers. Staff was pleasant although could not accommodate late check out. Restaurant on site was decent - basic fare burgers, salads, etc. Staff was very nice and attentive. Overall, would stay at the Hard Rock London again, although it appears that it has now become the Cumberland.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Shak

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very attentive and customer service was great.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jeannette

Stayed 2 nights in Sep 2023

10/10 Excellent

Jolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023