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The location was perfect. Quiet, near Harrods and Hyde Park, and we had a well apointed room. I gave it 4 stars as the elevator was out of service while we were there. Fortunately we were on the 2nd Floor.
This property is one of my favorite hotels in London. The decor by famous interior designer kit kemp, the staff and the bedding were amount my favorite things. The bedding is a nice too. I particularly liked the handwritten note upon arrival in my room. It was a really nice touch by the property manager, Rachel.
Another stunning example from the firmdale group of how to create and run an hotel . Attention to detail in terms of design and comfort was first class . Relaxing elegant and interesting
great room, great staff, great breakfast experience. My only complaint was they put me on one of the below-street-level rooms. Windows do not open (which is a must for me) but they quickly offered me a 3rd floor room which was great.
A lovely hotel in a secluded rode off Knightsbridge. Very convenient for the Hyde Park concert we were going to. Room service dinner and breakfast were great as were the staff.
One of the best hotels I’ve ever stayed at. Rooms are amazing and location hard to beat. Got 2 rooms for a family of 5 and was perfect. Staff helped us with transportation and the English Breakfast was spot on.
I had a wonderful stay at the Knightsbridge hotel. The staff were warm and friendly. The location was amazing; walking distance to many restaurants and shopping. We were steps away from Harrods. I highly recommend staying at this hotel.
Sana
Stayed 2 nights in Mar 2023
Response from MV, Res Manager on 10 Mar,2023
Dear Ms Usmani,Thank you for your amazing review.It has been a pleasure having you stay with us and we hope to be seeing you again in the near future.Kind regards
The property is amazingly clean, warm and welcoming, and I could not say enough great things about the staff! They were friendly, accommodating, and unbelievably nice. This is our favorite hotel in London by far!
Morgan
Response from Rafael on 22 Feb,2023
Dear Morgan, thank you very much for taking the time to write this wonderful review. We are delighted you enjoyed your stay with us and look forward to welcome you back in the near future!
Small boutique hotel in super quiet, super high end neighborhood with fantastic staff!
Jeffrey
Stayed 5 nights in Jul 2022
Response from Mary on 2 Aug,2022
Dear Mr Palumbo,
Thank you for your kind response. We hope to see you both again in the near future.
From all of us at Knightsbridge Hotel.
Kind regards
Mary
We had a very nice stay here as always. Rooms was of a very good size and extremely comfortable - only negative was that the room was on the lower ground floor directly beneath the library which was very noisy every time someone walked above so we were woken up very early. Apart form that it was lovely.
Charming small hotel in excellent location. Room was a good size and furnished in a cosy way. Clean, well maintained. Staff is lovely although it felt understaffed at breakfast. Otherwise a great choice for west London shopping and museums.
Highlights: beautiful interior design, friendly and helpful staff, relaxed vibe, super comfortable bed with superb linen, very quiet
Could improve by: providing tea/coffee making facilities in bedroom (instead of relying on room service), complementary drinking water
The bathrooms are small and fininished in grey granite which is very depressing. The hot handle at the sink was loose, the tubs are high off the ground and once in very slippery. Some of the wait staff at breakfast did not understand english well which meant that it was hard to comunicate with them and they were slow, very slow. There are not enough tables at breakfast so you have to eat off a coffee table or your lap, sometimes.
Ben
Stayed 7 nights in Feb 2020
Response from Chiara Sorrentino - Reception Manager on 1 Mar,2020
Thank you for taking the time to write a review following your recent stay with us. If you wish to discuss your comments with me further, please contact me directly at the hotel.
Kind Regards,
Chiara
Very well done good bathrooms and sharp service and clean and comfortable.
Verified traveller
Stayed 1 night in Feb 2020
Response from Chiara Sorrentino on 26 Feb,2020
Thank you for your wonderful review. I'm delighted to read you had an enjoyable stay with us. I look forward to welcoming you back to us again in the not too distant future.
Kind regards,
Chiara Sorrentino
Reception Manager
Thank you for your wonderful review. I'm delighted to read you had an enjoyable stay with us. I look forward to welcoming you back to us again in the not too distant future.
Kind regards,
Francesca Taddeo
Front Office Supervisor
Hotel is more like a B&B as opposed to 5 star hotel it's sold as. As a B&B it was OK, but it's far from being a 5 star hotel
AE
Stayed 3 nights in Dec 2019
Response from Swara Bhandari - Reservations Manager on 8 Jan,2020
Dear Guest,
Thank you for taking the time to write a review following your recent stay with us. If you wish to discuss your comments with me further, please contact me directly.
8/10 Good
Zainab
Travelled with family
29 Dec,2019
Liked: Cleanliness, staff & service, room comfort
Zainab
Stayed 3 nights in Dec 2019
Response from Chiara Sorrentino - Reception Manager on 31 Dec,2019
Thank you for the review.
We look forward to welcoming you back in the near future.
Kind regards,
Chiara