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Reviews of London Wembley International Hotel

3 out of 5
London Wembley International Hotel
Empire Way, Wembley, England

Reviews

7.0

Good

Rating 10 - Excellent. 364 out of 1400 reviews" "
Rating 8 - Good. 450 out of 1400 reviews" "
Rating 6 - Okay. 261 out of 1400 reviews" "
Rating 4 - Poor. 156 out of 1400 reviews" "
Rating 2 - Terrible. 169 out of 1400 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for Wembley Arena. Parking is a lottery.
Stayed 1 night in May 2024

6/10 Okay

Marianne

Travelled with family
Liked: Staff & service
All the staff were friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

Janet

Travelled with family
Liked: Amenities
For a three star hotel adequant for a one night stay proximity to wembley arean excellrnt
Stayed 1 night in May 2024

6/10 Okay

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very good breakfast was cold not worth the money and the whole building in general needs a makeover to bring it into line with other hotels
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Overall a lovely stay and staff very helpful ☺️
Stayed 1 night in May 2024

6/10 Okay

jenny

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great. The room was big. Great to have a big bathroom with bath. No BBC on TV. TV was very small and most channels fuzzy. The hotel was extremely worn and tired. Sofas in reception were taped.
Stayed 1 night in May 2024

6/10 Okay

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service
Very dated, but none the less bed was clean. Bar was expensive, beer and vodka tonic £14! Very close to both the arena and stadium.
Stayed 1 night in May 2024

8/10 Good

loucif

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in May 2024

2/10 Terrible

hayley

Disliked: Amenities, property conditions & facilities
As we pulled into the entrance we actially turned back out as we thooght the hotel was closed and derelict!!
Stayed 1 night in May 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Olayinka

Liked: Staff & service
Disliked: Property conditions & facilities
The room was smelling, the tissue paper was not changed to a new one.Terrible experience.
Stayed 1 night in May 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, simple check in and check out. Room was clean and comfortable. Convenient transport links.
Stayed 2 nights in Apr 2024

8/10 Good

gareth

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and the hotel was clean but is a bit dated. It is perfectly situated from the tube station, Wembley Stadium and the shopping outlets though, would stay again in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Liked: Staff & service, amenities
I stayed at Wembley International in 2019 because blackpink were performing at the Wembley Arena. Which is just around the corner, 5 minute walk. I recently saw ITZY there too. It’s such a convenient hotel and the breakfast was incredible. I’ll be sure to stay again
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Liked: Amenities
Disliked: Cleanliness
We didn't sleep at all, as the bed had springs poking into you and really hot. It smelt of burning. The mattresses really need to be changed. One of the beds at the side hurt my daughter's leg. Went to make a tea in the morning and only 1 cup (for a family room for 3 people). We had marks on the bed sheets and walls. It waa close to Wembley Arena, which was good.
Stayed 1 night in Apr 2024

8/10 Good

Kateryna

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

randy

Disliked: Cleanliness, staff & service, property conditions & facilities
Service was rude and unresponsive.
Stayed 1 night in Apr 2024

4/10 Poor

Cheuk Ka

Business traveller
Disliked: Property conditions & facilities
The heater is so noisy!
Stayed 1 night in Apr 2024

10/10 Excellent

Banujan

Stayed 1 night in Apr 2024

8/10 Good

Ben Yusuf, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and toilet was spotless.
Stayed 1 night in Apr 2024

2/10 Terrible

A

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The mattress are very uncomfortable and so old and is ftom few years no change at all
Stayed 1 night in Apr 2024

8/10 Good

Ronnie

Great location for visiting Wembley
Stayed 1 night in Apr 2024

10/10 Excellent

Nilesh

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Therasa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff are lovely. We stayed here to go to arena to watch a concert. So for location it is fab as literally a 5min walk. We paid £243 for 1 night. I do get that we are in London we were very lucky to get a parking space and breakfast. But the rooms are so dated. The bed was very uncomfortable was so hard paper thin pillows only 1 provided. Although we were lucky to be able to get another thin pillow each. Broken tiles patched up paintwork a back of someone earring on floor in bathroom. Wobbly toilet seat. For the amount they are charging they need to reinvest into the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Helen

Travelled with partner
Disliked: Amenities
You book this hotel for location. It’s very old and tired and needs updating. Our tv didn’t work but maintenance were really quick to attend and fix the issue. Shower gel was mostly empty and not been replaced.
Stayed 1 night in Apr 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Amenities, property conditions & facilities
Pros - Staff are amazing, can’t do enough for you. Great location. Car parking on site. Bar. Cons - A little dated, but nothing to recommend against
Stayed 1 night in Apr 2024

10/10 Excellent

Mryanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very decent stay for just an evening get away
Stayed 1 night in Apr 2024

6/10 Okay

Jessica Luisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Wembley stadium. Friendly staff. Nice furniture in the room
Stayed 1 night in Apr 2024

6/10 Okay

Magdalene

Travelled with partner
Liked: Amenities
I was disappointed with the state of the bed. The mattress had holes and hard. It was not comfortable at all. Cleanliness must improve.
Stayed 1 night in Apr 2024

2/10 Terrible

Omar

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Let’s just start by saying this was the worse looking building in a 2 mile radius. The pictures online don’t even come close to what it was in person. First glance at the bedroom was okay for the price but then after further investigating the bedsheets had brown and yellow stains, the pillows were a cheap rough uncomfortable material. The “TV” was a cheap screen about 22 inches looked more like a monitor and only had 5 channels all from the 90s. Now for the main event the bathroom, the toilet brush was covered in human feces and around it on the toilet floor there was brown water stains from the toilet brush which made me sick to my stomach. So overall this hotel is not worth buying unless you wanna sleep in filth like a rodent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay , easy walking distance to Wembley and surrounding shops etc .Easy parking.Staff were very nice .
Stayed 2 nights in Apr 2024

4/10 Poor

diane

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing like the photos shown. This place is very unsafe and dirty. Some of the staff are rude. Would not recommend until the property revamped or reconstructed. It’s like construction site. Honestly won’t be going back.
Stayed 2 nights in Apr 2024

8/10 Good

Rosemary

Stayed 1 night in Apr 2024

6/10 Okay

Mark

Business traveller
Liked: Staff & service, property conditions & facilities
Close to Wembley Arena - but this hotel eas being renivated outside so looked like a building site. Grubby in reception, and far far too expensive for the quality of accomodation/ There are places of equal cost nearby that are better value
Stayed 1 night in Apr 2024

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well situated with easy access and short walk to Wembley Stadium and London Designer Outlet 👌
Stayed 1 night in Apr 2024

10/10 Excellent

MARK REVLON

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived midnight so it was ok
Stayed 1 night in Apr 2024

8/10 Good

Gary

Stayed 2 nights in Apr 2024

4/10 Poor

Writing

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Andy

Excellent location for Wembley and came with spacious family room… But overall hotel seemed very basic and tired; in need of some investment. Facilities were very basic in room… Tiny tv in room (suitable maybe for a caravan) and with only 4 channels, one of these had no sound! Could have ignored tv if WiFi was ok but this was very poor. Mentioned this to reception to check if was something we were doing but was told it was just like this when hotel was busy. Ok hotel for an overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Suthaharan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Stayed 1 night in Apr 2024

6/10 Okay

Carlt

Liked: Cleanliness
Disliked: Property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Samira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean and room very big
Stayed 1 night in Mar 2024

2/10 Terrible

Gemma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was so dirty, unkept, dated - we literally slept there and left, spending as little time in the room as possible. There is no cladding on the front of the building so it looks nothing like the photos, we were on the 8th floor. The windows were smeared with handprints and what looked like bogies wiped down them, the curtains were threadbare, the bathroom was filthy from the floor to the ceiling and god knows what was behind the bath taps. We found what looked like blood spots on the bedding. Couldn't wait to get home and shower. It was disgusting.
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very dated. Toilet seat broken. Bed covers ripped, tra suplied but no spoons!!! Friendly staff. Abeit done the job
Stayed 1 night in Mar 2024

4/10 Poor

shaun

Disliked: Staff & service, property conditions & facilities
When we arrived we was took back by how bad the exterior looked compared to the pictures shown here, staff said on phone we could check in early which was not the case. Bath/shower had no hot water and duvet had minor stains on them. When we entered hotel around 11pm both people on reception where sleeping.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am giving 5/5 for everything out of sympathy - it isn’t the fault of the great staff that the TV keep cutting out, the lights didn’t work in the hotel room and the fire alarm test was 8am Sunday morning sharp…
Stayed 1 night in Mar 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Wembley Arena.
Stayed 1 night in Mar 2024