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Mercure London Hyde Park Hotel

4.0 star property
Hotel with a fitness centre, a short walk to Hyde Park

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure London Hyde Park Hotel

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Minibar, in-room safe, individually decorated, individually furnished
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is S$290
Price available on 03/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 3 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 3 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room, 1 Double Bed (Cosy)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed (Cosy)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo London Hyde Park Paddington, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
8.4 out of 10, Very good, (1002)
The price is S$290
includes taxes & fees
3 Nov - 4 Nov
Hotel Indigo London Hyde Park Paddington, an IHG Hotel

About the area

Map
8-14 Talbot Square, Paddington, London, England, W2 1TS

What's nearby

  • Hyde Park - 6 min walk
  • Marble Arch - 17 min walk
  • Oxford Street - 4 min drive
  • Royal Albert Hall - 4 min drive
  • Kensington High Street - 5 min drive

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬5 min walk
  • ‪Angus Steakhouse - ‬5 min walk
  • ‪The Pride of Paddington - ‬4 min walk
  • ‪The Bear - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk

About this property

Mercure London Hyde Park Hotel

Upscale hotel near Hyde Park
Close to Kensington Gardens and Marble Arch, Mercure London Hyde Park Hotel provides a terrace, an art gallery on-site and a shopping centre on-site. The on-site Italian cuisine restaurant, Bella Italia Paddington, offers breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), bike hire and an electric car charging station
  • A lift, a front desk safe and tour/ticket information
  • Multilingual staff, luggage storage and a vegetable garden
  • Guest reviews say great things about the helpful staff and location
Room features
All 72 individually furnished rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and smart speakers.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, mini fridges and highchairs

Languages

English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Family friendly

  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • Lift (100 centimetre wide door)

More

  • 4 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1857
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 19 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Hyde Park
Hyde Park Crown Hotel
Quality Crown Hotel
Quality Crown Hotel Hyde
Mercure London Hyde Park Hotel Opening December 2016
Quality Crown Hotel Hyde Park London
Quality Crown Hyde Park
Quality Crown Hyde Park Hotel
Quality Crown Hyde Park London
Quality Hotel Crown Hyde Park
Quality Crown Hyde Park London, England
Mercure Hyde Park Hotel Opening December 2016
Mercure London Hyde Park Opening December 2016
Mercure Hyde Park Opening December 2016
Mercure Hyde Park Hotel
Mercure London Hyde Park
Mercure Hyde Park
Mercure London Hyde Park Hotel England
Mercure London Hyde Park Hotel Paddington England
Mercure London Hyde Park Hotel (opening November 2016)
Mercure London Hyde Park Paddington Hotel
Mercure London Hyde Park Hotel (opening December 2016)
Mercure London Hyde Park
Mercure London Hyde Park Hotel Hotel
Mercure London Hyde Park Hotel London
Mercure London Hyde Park Hotel Hotel London

Frequently asked questions

Is Mercure London Hyde Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure London Hyde Park Hotel?

As of 1 Nov,2024, prices found for a 1-night stay for 2 adults at Mercure London Hyde Park Hotel on 3 Nov,2024 start from S$290.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure London Hyde Park Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure London Hyde Park Hotel?

Checkout is at 11 AM.

Where is Mercure London Hyde Park Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Mercure London Hyde Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 244 out of 601 reviews" "
Rating 8 - Good. 224 out of 601 reviews" "
Rating 6 - Okay. 72 out of 601 reviews" "
Rating 4 - Poor. 36 out of 601 reviews" "
Rating 2 - Terrible. 25 out of 601 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Darcy, Alexandria

Travelled with group
Liked: Staff & service, property conditions & facilities
The property is clean and in a good, walkable neighborhood for many things. The staff is professional and helpful. The rooms are very small but clean. Also, they say they have king-sized beds, but they are the size of a standard Queen. In the US and other Places in Europe, a King is a King, however, at the Mercure Hyde Park, a King is a Queen, and to actually get a King, you have to upgrade, and it's not one bed. Its two twin beds are pushed together, trying desperately to make a proper king. I was told by the staff this is the way it is in Europe, however, I'd just come from Iceland, and clearly, they understand a king bed is a king bed. Again, it appears that Mercure has its own standard, and that is not effectively relayed on their website when booking; therefore, I feel it's misleading. The trash along the sidewalks for days is also a bit gross. The breakfast was decent and easy each day.
Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

4/10 Poor

Bruce

Disliked: Staff & service
Mecure, you broke your word
Unfortunately, due to a medical issue with my wife, we were forced to leave a day early. We coordinated with the Mecure staff and with our booking company, Hotels.com, for this early departure the day prior as it became apparent my wife would need medical attention. At the time we were given approval by your manager and Hotels.com and told when we checked out, that a refund for the unused day would be credited back to my credit card account.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Stayed 3 nights in Jul 2024

4/10 Poor

Frances

Disliked: Property conditions & facilities
This hotel stores bag prior to check in!! Great location! Lots around. I didn’t get the name of the lady who checked me in but she was very helpful! However the actual room was quite noisy (could hear other rooms and people walking past) and there was a smell coming from the bathroom.
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Renèe was great. She was efficient, courteous, and super customer focused.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs and poor service
I woke up in the early hours only to discover a massive bug (or more - as it was coming and going from underneath the bed) going around the room, and eventually disappearing underneath the carpet. The picture doesn't do the size justice, as it's taken from standing on the bed. I packed my belongings and went to reception, asking for a new place where I could finish getting ready for work. They first suggested using the gym showers... After I pushed for a room, they suggested I used someone else's who had just checked out but the room hadn't been cleaned yet! After I pushed back again did they give me a new, unused room.... I requested to be put in touch with the manager who is still (one month later) unresponsive via email about reimbursement. Overall horrific experience, extremely poor customer service and more importantly, extremely poor hotel conditions. The hotel is just not clean enough for the price and number of stars it has - you can see the carpet is old and dusty, surfaces look dusty etc. And in my 20 years of living in London have never, ever seen bugs. It's just unacceptable.
Stayed 1 night in Jun 2024

10/10 Excellent

Clarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the rooms were great and clean. But what really stood out for us was the front of house staff! We arrived late on a sunday with our 2 yo and the staff were so welcoming and helpful beyond their usual duty. They helped me find milk at like 1030 pm for our kid which was amazing! Rooms are great but the staff are exceptional!
Stayed 1 night in Jun 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location after SZA concert in Hyde Park, 20 minutes stroll back to the hotel, quicker getting there as other entrances were open and could cut off the corner of the park. Room was small but not a problem for myself and my daughter as it was only a bed for the night. Room, bedding and bathroom very clean and staff very helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Edith

Stayed 4 nights in Jun 2024

8/10 Good

Claudio

Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for business, rooms were a little small though.
Stayed 1 night in Jun 2024

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Beverly

Stayed 1 night in May 2024

6/10 Okay

Joy

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in May 2024

8/10 Good

Damion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay and excellent location
Stayed 5 nights in May 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean, quiet, and within a reasonable distance to Paddington Station. The night staff are very polite and helpful, but I found the day staff a bit snarky (though still helpful). Everything is quite small, but most hotels in London are like this. The most helpful bit, is they will store your luggage for free if you arrive early.
Stayed 1 night in May 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophia and the staff were outstanding. We are going back.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Very clean and the staff are quite kind and knowledgeable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Garrett, Western Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

M A Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

gail, Bremerton

Stayed 1 night in Apr 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely inside the hotel, and the room was cosy as advertised. There was an atrocious strong smell which was the one thing that marred the experience. The smell was present the whole period of our stay.
Stayed 1 night in Jan 2024