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Reviews of Point A Hotel London Liverpool Street

3.5 out of 5
Point A Hotel London Liverpool Street
13-15 Folgate Street, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1064 reviews" "
Rating 8 - Good. 378 out of 1064 reviews" "
Rating 6 - Okay. 126 out of 1064 reviews" "
Rating 4 - Poor. 66 out of 1064 reviews" "
Rating 2 - Terrible. 57 out of 1064 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was even smaller than we had expected but nevertheless contained all of the advertised features. Although our room had a double bed, it was, necessarily, pushed against a wall so that one could only get in or out on one side. We deliberately selected a room without a window to try and reduce external noise: this seemed to work.
Stayed 1 night in May 2024

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Very convenient for the transportation but too much noise at night
Stayed 6 nights in May 2024
Response from Nikky on 14 May,2024
Dear Jean,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We truly value all comments from our guests as it helps us improve our services.We are pleased to hear that you found the transportation convenient during your stay. However, we apologize for any inconvenience caused by the noise at night. Please rest assured that we take this matter seriously and will work on finding solutions to minimize noise disturbances in the future.If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Author on 2 May,2024
Dear Nicholas Andrews, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our hotel to be quiet during your stay. Our team works hard to ensure a peaceful and relaxing environment for all our guests, so it is always rewarding to receive positive comments like yours. We appreciate your kind words and hope that you will choose to stay with us again in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you once again for choosing our hotel. Warm Regards, Nikky

8/10 Good

xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel clean facilities good service
Stayed 2 nights in Apr 2024
Response from Nikky on 29 Apr,2024
Dear Xavier,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel to be nice, with clean facilities and good service.Our team works hard to ensure that all of our guests have a comfortable and enjoyable stay, so it is always rewarding to receive positive feedback like yours. Your kind words will be shared with the entire staff as motivation to continue providing exceptional service.We hope to welcome you back to our hotel in the future and provide you with another great experience. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know.Thank you once again for choosing our hotel and for sharing your positive review.

8/10 Good

Shigeyoshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, but a bit noisy
Stayed 1 night in Apr 2024
Response from Nikky on 27 Apr,2024
Dear Shigeyoshi,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient.We apologize for any noise disturbances that may have affected your stay. Please rest assured that we take all guest feedback seriously and will address this issue promptly to ensure a more peaceful experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nikky on 25 Apr,2024
Dear Joanne,Thank you for your rating. We look forward to welcome you back soon.

8/10 Good

Nathan John

Liked: Cleanliness, staff & service
Straight forward hotel. I’d go again. Especially as a solo traveler.
Stayed 4 nights in Apr 2024
Response from Nikky on 12 Apr,2024
Dear Nathan John,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

6/10 Okay

Lorena

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Nikky on 12 Apr,2024
Dear Lorena, Thank you for your rating. We look forward to welcoming you back soon.

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from Nikky on 9 Apr,2024
Dear Mark, Thank you for your rating. We look forward to welcoming you back soon.

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was very clean, and the room was adequate for two people, it is small with a bathroom included. If what you just want is a nice place to sleep, this is a good option. The area is beautiful, you can walk nearby and visit several nearby restaurants. The staff at the entrance was not so friendly, you can only check-in on the screens but I had never seen one and I didn't really know how it worked, after a while of trying they came to help me.
Stayed 3 nights in Dec 2023
Response from Nikky on 4 Apr,2024
Dear Selena,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

8/10 Good

Gareth, Burnham on Crouch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient We had to "crash" here as there was a major and complete "outage" affecting all trains from Liverpool Street. Well done to Expedia and Point A Hotels for providing a reasonable and comfortable last minute stay.
Stayed 1 night in Mar 2024
Response from Nikky on 4 Apr,2024
Dear Garet,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot close to train
Stayed 1 night in Mar 2024
Response from Nikky on 2 Apr,2024
Dear Jason,Thank you for your rating. We are delighted to hear that the location is very convenient for you. We look forward to welcoming you back soon.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Nikky on 1 Apr,2024
Dear Israel,Thank you for your rating. We look forward to welcoming you back soon.

10/10 Excellent

Iona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, clean and walkable. Will definitely stay at a point a hotel again
Stayed 1 night in Mar 2024
Response from Nikky on 1 Apr,2024
Dear Iona,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

8/10 Good

Dale

Business traveller
Liked: Amenities
Central location, busy reception, dining options walkable.
Stayed 3 nights in Mar 2024
Response from Nikky on 1 Apr,2024
Dear Dale,Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that each guest has a memorable experience, and it is truly rewarding to know that we met your expectations. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing us.

10/10 Excellent

Godfrey Obinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The property is very clean as well. It might be helpful to includen room service to order meals as well as a wardrobe. Otherwise, it was a good service.
Stayed 3 nights in Mar 2024
Response from Nikky on 11 Mar,2024
Dear Godfrey Obinna,Thank you for taking the time to share your feedback regarding your recent stay at our hotel.Your kind words regarding our property are truly appreciated, and we are pleased to know that you had a positive experience during your time with us. Our team works diligently to ensure that our guests have a comfortable and memorable stay, and it is rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for the money
Stayed 1 night in Dec 2023

2/10 Terrible

JJ

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t be back
Stayed 1 night in Jan 2024
Response from Nikky on 3 Mar,2024
Thank you for taking the time to share your feedback following your recent stay with us.We are sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you faced during your stay.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Nikky on 3 Mar,2024
Dear Rosendo,Thank you for your rating. We look forward to welcoming back soon again.

8/10 Good

Victoria Jane

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and lots of mod cons. Was quite compact! Great location overall and hotel and room very clean. Only reason for not giving top marks is because the pillows were quite lumpy (we asked for extra which were lumpy too) and there isn’t much privacy when 2 people - you can hear everything in the bathroom
Stayed 2 nights in Feb 2024
Response from Nikky on 3 Mar,2024
Dear Victoria Jane,Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you found our location convenient and appreciated the cleanliness of our hotel and rooms. Your kind words are truly appreciated.We sincerely apologize for the inconvenience caused by the quality of the pillows and the lack of privacy regarding the soundproofing in the bathroom area. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Your feedback is invaluable to us as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with an even better experience.

6/10 Okay

Omo

Stayed 1 night in Feb 2024
Response from Nikky on 3 Mar,2024
Dear Omo,Thank you for the rating. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects the high standards we aim to achieve.

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore this part of London. Good value for money, lovely room, quiet.
Stayed 1 night in Feb 2024
Response from Nikky on 25 Feb,2024
Dear Sue, Thank you for choosing to stay with us and for sharing your lovely review! Our team works tirelessly to ensure each guest feels at home and cared for, and it's heartening to see those efforts recognized. Bookmark us for next time – we can't wait to treat you right once more.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nikky on 15 Feb,2024
Dear Susan,Thank you for your positive rating. We look forward to welcoming you soon again.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Requested a room away from lifts and fire doors, was given a room opposite the lift and directly under the main lobby so it was very noisy. Avoid room 6 if you are a light sleeper
Stayed 1 night in Feb 2024
Response from Nikky on 17 Feb,2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for falling short of your expectations and for any inconvenience caused during your visit.We regret to hear that the room location assigned did not align with your request for quieter accommodation. Your comfort and satisfaction are of utmost importance to us, and we are truly sorry that we did not meet your needs on this occasion. Rest assured that we will address this issue with our team to ensure that such oversights do not happen in the future.We appreciate your feedback as it helps us to continuously improve our services and provide a better experience for all our guests. Should you choose to stay with us again in the future, please do not hesitate to contact us directly so that we can personally ensure that your preferences are met.Thank you once again for bringing this to our attention. We value your patronage and hope to have the opportunity to welcome you back for a much-improved stay.

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024
Response from Nikky on 15 Feb,2024
Dear Jonathan,Thank you for your positive rating. We look forward to welcoming you back soon again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Stayed 1 night in Feb 2024
Response from Nikky on 15 Feb,2024
Dear Chris,Thank you for your positive rating. We look forward to welcoming you back soon again.

10/10 Excellent

Darron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Nikky on 15 Feb,2024
Dear Darron,Thank you for your rating. We look forward to welcoming you back soon again.

2/10 Terrible

N D

Stayed 1 night in Feb 2024
Response from Nikky on 17 Feb,2024
Thank you for the rating. We will do our best next time.

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Had a good stay just small rooms
The price was reasonable, i just didnt think the room would be so small, between my boyfriend and i our luggages were pretty much crammed into a corner, not to mention theres no closet or drawers to put your clothes in. But nonetheless the hotel is located in a great area, everything is conveniently close to you.
Stayed 13 nights in Jan 2024
Response from Nikky on 17 Feb,2024
Dear Ashley,Thank you for taking the time to share your feedback about your recent stay with us at our hotel. We appreciate your detailed review and are grateful for your insights.We regret to hear that the size of the room did not meet your expectations. Your comments regarding the limited storage space have been duly noted, and we will certainly take this into consideration for future improvements.On a brighter note, we are pleased to learn that you found our location convenient and enjoyed your overall stay with us. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable experience for all our guests.We value your feedback as it helps us understand the areas where we can enhance our services further. Your comments have been shared with our team, and we will work diligently to address the concerns you have raised.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

8/10 Good

Jamie

Stayed 2 nights in Feb 2024
Response from Nikky on 1 Apr,2024
Dear Jamie,Thank you for your rating. We look forward to welcoming you back soon.

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I great room to sleep in, but that's all. The distance from the edge of the bed to the wall is less than the length of an adult shoe, on two of three sides of the bed. The headboard takes another side. Small is small, but this is another level that should be more clearly explained. There are notes in the hotel that say if you need anything ask, but when you ask, it's not possible- no extra pillow, blanket, toiletries. Pleasant staff but don't expect more than a smile.
Stayed 2 nights in Feb 2024
Response from Nikky on 17 Feb,2024
Dear Eugene,Thank you for taking the time to share your thoughts on your recent stay with us. We truly value all feedback as it helps us improve and provide a better experience for our guests.We are delighted to hear that you found our staff pleasant, as we strive to ensure exceptional service at all times. Your comments regarding the distance from the bed to the wall and the clarity of our room sizes are duly noted.We apologize for any inconvenience you experienced when requesting additional amenities. Rest assured, we are looking into this matter to ensure that our guests' needs are met promptly and efficiently.Your feedback is invaluable to us, and we appreciate your suggestions for improvement. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that exceeds your expectations.Thank you once again for choosing to stay with us. We look forward to the chance to host you again soon.

8/10 Good

William J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap, very clean place to sleep and shower. Zero frills. If you just want a decent bed and shower in the City this place works. Free continental breakfast if you sign up for their loyalty programme at the moment. Did it to grab a coffee and OJ next trip down.
Stayed 1 night in Feb 2024
Response from Nikky on 17 Feb,2024
Dear William,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our accommodations affordable and clean during your recent stay. Ensuring a comfortable and hospitable environment for our guests is our top priority, and we are thrilled that you enjoyed your visit.Your kind words regarding our straightforward amenities and convenient location in the city are greatly appreciated. We take pride in providing a no-frills, yet comfortable experience for travellers seeking a restful night's sleep and a refreshing shower.Furthermore, we are glad to know that you found value in our Continental breakfast offer through our loyalty program. We strive to enhance the overall guest experience by providing additional benefits to our loyal patrons.Your feedback encourages our team to continue delivering exceptional service and maintaining high standards of cleanliness. We look forward to welcoming you back on your next trip and hope to exceed your expectations again.Thank you for choosing to stay with us. If you have any further comments or suggestions, please do not hesitate to reach out. Your satisfaction is our utmost priority.

4/10 Poor

Bill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tea making facilities nor water in bedroom. Suffered damp and mould smell in room. Hall carpet in LG level uneven with Carpet missing the skirting boards. Shower nozzle leaked/ sprayed out of top. Shower leaked so bathroom floor sodden. Not a nice experience. Z hotels 10x better.
Stayed 1 night in Feb 2024
Response from Nikky on 17 Feb,2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Rest assured, your feedback is invaluable to us as we continuously strive to improve our services.We are disheartened to learn of the issues you faced regarding the lack of tea-making facilities, water in the bedroom, damp odour, and maintenance concerns. Please know that we are addressing these matters with our team to ensure such incidents do not recur in the future.We take great pride in providing a comfortable and enjoyable stay for all our guests, and it is regrettable to hear that we fell short of your expectations. Your comments have been shared with our team for further training and attention to detail.We would welcome the opportunity to make amends and offer you a more pleasant experience should you choose to stay with us again in the future. Your satisfaction is our utmost priority, and we are committed to delivering a superior level of service.Once again, we appreciate your feedback and thank you for bringing these concerns to our attention. Please do not hesitate to reach out to us directly if there is anything else we can do to enhance your future visits.

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were incredibly accommodating and friendly. They made the trip wholesome, especially the friendly lady receptionist who catered for all our needs.
Stayed 1 night in Feb 2024
Response from George on 5 Feb,2024
Dear Tayala,We are delighted to receive your excellent review of the hotel and the staff that you met during your stay, especially the lady receptionist. Customer satisfaction is so important for the whole team here at Point A. Rest assured that we will share your review with all the Team members.We look forward to welcoming you soon here at Point A.

10/10 Excellent

Bhargavi

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from George on 3 Feb,2024
Dear Bhargavi, Thank you for your excellent rating. We are looking forward to welcoming you back at Point A in the near future.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quickly in and out
spot on stayed before, small rooms, but central location, easy check in and check out.,
Stayed 1 night in Jan 2024
Response from Nikky on 2 Feb,2024
Dear Chris, Thank you for the rating. We look forward to welcoming you back soon.

2/10 Terrible

vinay reddy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Nikky on 2 Feb,2024
Dear Vinay Reddy, Thank you for the rating. We look forward to welcoming you back with a better experience.

6/10 Okay

Mark

Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Nikky on 2 Feb,2024
Dear Mark, Thank you for the rating. We look forward to welcoming you back with a better experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nikky on 2 Feb,2024
Dear David, Thank you for the rating. We look forward to welcoming you back again soon.

6/10 Okay

Jonathan

Stayed 1 night in Jan 2024
Response from Nikky on 2 Feb,2024
Dear Jonathan, Thank you for the rating. We look forward to welcoming you back with a better experience.

8/10 Good

Jannene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nikky on 2 Feb,2024
Dear Jannene, Thank you for the rating. We look forward to welcoming you back again soon.

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nikky on 28 Jan,2024
Dear Simone, Thank you for the rating. We look forward to welcoming you back again soon.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Very comfy, very clean, very cheap.
Stayed 1 night in Jan 2024
Response from Nikky on 21 Jan,2024
Dear Matt,Thank you for taking the time to share your experiences with us. We are thrilled to hear that you enjoyed your stay at our hotel. Providing an excellent experience is always our top priority, and we are delighted that we could exceed your expectations.we are pleased to hear that you found our location excellent and that you appreciated the comfort, cleanliness, and value we strive to offer. Your kind words mean a lot to us, and we look forward to the opportunity to host you again.Thank you for choosing to stay with us, and we hope to see you again soon.

8/10 Good

Richard

Stayed 2 nights in Jan 2024
Response from Nikky on 15 Jan,2024
Dear Richard, Thank you for the rating. We look forward to welcoming you back again soon.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern, central. Would stay again.
Stayed 2 nights in Jan 2024
Response from Nikky on 12 Jan,2024
Dear Leigh,Thank you for taking the time to share the feedback with us. We are thrilled that you found our hotel to be comfortable and that you enjoyed our cosy atmosphere, breakfast, and prime location. We look forward to welcoming you back on your next visit to London.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Good stay
good size room, decent breakfast. bathroom could use maintenance, staff was impersonal
Stayed 2 nights in Jan 2024
Response from Nikky on 11 Jan,2024
Thank you for taking the time to share your feedback. We are delighted you found our hotel's location perfect and the surrounding area lively. We truly value your input and hope to welcome you back for an even better experience in the future.

8/10 Good

Carla

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms and great central location
Great location and clean rooms. Bed was not that comfortable but for one night was ok!
Stayed 1 night in Jan 2024
Response from Nikky on 11 Jan,2024
Thank you for taking the time to share your feedback. We are delighted you found our hotel's location perfect and the surrounding area lively. We truly value your input and hope to welcome you back for an even better experience in the future.

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nikky on 11 Jan,2024
Dear Chris,Thank you for the rating. We look forward to welcoming you back with better service.

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Nikky on 9 Jan,2024
Dear Andrew,Thank you for the rating. We look forward to welcoming you back again soon.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nikky on 29 Dec,2023
Dear Jason,Thank you for the rating. We look forward to welcoming you back soon again.