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Reviews of The Swan Inn

3 out of 5
The Swan Inn
1 Swan Street, Isleworth, England

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 110 reviews" "
Rating 8 - Good. 35 out of 110 reviews" "
Rating 6 - Okay. 17 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 6 out of 110 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Liked: Cleanliness, staff & service
The room was fine, basic. The bathroom was across the hallway, not convenient - especially for a female traveling alone. The key was very sticky so I spent a couple of minutes in the hallway jiggling the key trying to get into ‘my’ bathroom.
Stayed 1 night in Dec 2023

6/10 Okay

Margaret

Stayed 4 nights in Nov 2023

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great spot close to Twickenham and Twickenham Stoop. Lively bar with a nice atmosphere. Small miss-hap with my payment as I made it part in cash, but it was sorted quickly and professionally. Bargain price for the area and a good (included!) breakfast. Main improvement I would make is a bathroom refurb in the rooms - was clean but very worn.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the idea of staying at an Inn with a pub and it did not disappoint. Lovely staff, great pub atmosphere and very tasty Thai food choices. A basic but good continental breakfast included. Clean room, not soundproof but within expectations. Narrow stairway may be a challenge for those with mobility challenges.
Stayed 2 nights in Oct 2023

6/10 Okay

Stuart

Disliked: Cleanliness, staff & service
Flies in the orange juice at breakfast. Cooked brekkie or poor quality. Sawsajjes almost raw, very noisy as in Heathrow flight path. Not their fault obvs. Good smart telly in room, large rooms, cheap but bar was quite sad, sticky carpets. Staff were but clueless and coffee in morning was just freeze dried. Poor show. But cheap so not badwas ju
Stayed 2 nights in Sep 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and wonderful service. Friendly staff.
Stayed 4 nights in Aug 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming little inn over a pub withing walking distance to the other dining and shopping options. We stayed for a one night layover. The staff is very friendly an accomodating.
Stayed 1 night in Aug 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean, relatively spacious room in a lovely part of London. Liked that it was above a pub!
Stayed 2 nights in Aug 2023

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Swan Inn with my family for 2 nights. The staff were very friendly. We enjoyed walking along the river and walked to Kew Gardens for a day out. We ate in the pub both nights as the Thau food was very good.
Stayed 2 nights in Jul 2023

8/10 Good

Kirk, Littleton

Travelled with family
Liked: Cleanliness, staff & service
We liked the fact that it was an old pub, Inn so we could experience this type of Inn instead of the newer, in the city, places that we usually stay. They were nice and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very quiet and adorable part of London. Accessible to walks along Thames and to Twickenham Stadium. Enjoyed my stay throughly.
Stayed 1 night in Apr 2023

10/10 Excellent

Przemyslaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family weekend
Thanks good and short visit. The Pub downstairs. You can drink a beer in the evening or have a snack. British breakfast in the morning.
Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 1 night in Dec 2022

10/10 Excellent

Anne-Marie

Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short stay
Parking a big problem, disappointing breakfast, but Thai meal excellent
Stayed 1 night in Aug 2022

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff Location Great Pub Best Sunday Roast ever
Stayed 5 nights in Jul 2022

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old pub/ inn, had on suite was excellent and clean, bed could use a new mattress but great deal for the money
Stayed 2 nights in Jul 2022

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at the Swan
Excellent 3 night stay at the Swan in Double en-suite (2 extra single beds also in room). Spacious room, very clean and newly refurbished en-suite. Daily house keeping service. Bright and airy with views onto village green. Easy transport links into Richmond on Thames H37 bus every 12 minutes. Beautiful there - recommend river walk, Marble Hill gardens and house, Chez Lindsey and Richmond Theatre, Thames Riverboat trip to Hampton Court - fantastic! Isleworth is worth exploring too - lovely riverside walk to Syon Park. Nice meal at Swan, Sizzlers Italian restaurant and very friendly South Street Coffee and Icecream Shop. Friendly locals .
Stayed 3 nights in Jun 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Good honest pub stay
The swan is a good honest pub over-nighter. Not flash, but perfectly good and at a decent price. If little things like a bit of frayed carpet on the stairs etc bother you, don't come here. However, it's a decent standard pub stay at an honest price
Stayed 1 night in May 2022

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff /food great warm welcome beds and bedding excellently cleaned.parking difficult, permit holders in week but weekends ok. For the money very good would book again great value
Stayed 2 nights in Mar 2022

8/10 Good

Vicki

Travelled with partner
Liked: Staff & service, amenities
Bed was comfortable and room warm and well insulated from street noise. Appreciated the tea and coffee making facilities in the room. Staff friendly.
Stayed 1 night in Jan 2022

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Food was good and busy but accomodation very basic.
Stayed 1 night in Nov 2021

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly enviroment. Walking distance from twickenham stadium.
Stayed 1 night in Nov 2021

6/10 Okay

Cathy

Business traveller
Ok stay but a lot of background noise from the pub
It was rather noisy.
Stayed 1 night in Oct 2021

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and accommodating.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for twickenham. Friendly staff. Room fine. Great value. Nice breakfast selection
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at The Swan Inn before and hence we booked again this weekend. Very nice beer and good pub grub. I can recommend The Swan Inn.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ready for four people when we arrived. Room was spacious and very clean--for four people with luggage! Staff was very responsive to our needs and I wished we had stay long enough to enjoy the free breakfast that was included.
Stayed 1 night in Nov 2019

8/10 Good

Russel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
So cozy lovely staff room and service location wonderful breakfasts were amazing
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The Swan Inn
The stay overall was okay, the room was fine and clean but the beds wasn't very comfortable to sleep on, the facilities were fine. The food was great couldn't fault the breakfast in the mornings and the Sunday carvery was very good. The area around the Swan Inn is lovely also so overall a good stay
Stayed 2 nights in Oct 2019

2/10 Terrible

Heidi

Disliked: Staff & service, property conditions & facilities, room comfort
Room Cold. Bad food. Bad service.
I was sure that I chose this property because it listed a free airport shuttle. That turned out to be my mistake. However, once I arrived I was shown to my room and spoke of how hungry I was and that I would be down to eat in the Pub shortly I got down there at 5:25 and was informed that the kitchen does not open until 6PM. Ok. I can wait. Mind you I hadn't eaten all day so I was very hungy. and had expressed that to the young man that checked me in. 6PM comes and I go up to the counter to order. I'm told the cook just called and is running 20-30 mins. late due to traffic. Very disheartening considering how hungry I was. 6:40 rolls around - I go up to ask if I an order - yes - and was told the cook had been there for a while now. WHy had no one told me - when they new how hungry I was and had been sitting at my table for over an hour. Burger came and it was so greasy that grease actually sprayed out of it when I took a bite. I go up to my room and it is freezing cold - no controls in room to turn heat up - I go back downstairs to ask how to turn the heat up as it is freezing in my room. the young man turns a dial on the wall and assures me it warms up quickly. The room never heated up. I was so cold that I had to sleep with my coat on and my face covered up to keep my nose from being so cold. Was so cold when I got up to leave at 4AM that I couldn't take a shower before I left. Also the copied my passport in order to take my debit card. I didn't like that.
Stayed 1 night in Oct 2019

10/10 Excellent

MR A

Stayed 3 nights in Sep 2019

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the River Thames. visit Ham House
Super location and adequate room for one night. Great price. We loved the breakfast.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice pub and good food - would use again
Stayed 2 nights in Aug 2019

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stop will stay again next time I visit twickenham
Stayed 1 night in Aug 2019

8/10 Good

Glynn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the pub atmosphere. The only issue I had was limited parking.
Stayed 2 nights in Aug 2019

4/10 Poor

Roy

Business traveller
Disliked: Staff & service
Wouldn’t go back
Very noisy people above out side +doors very small tv breakfast starts to late 730 having to cross hall for wc not the best
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK. Helpful friendly personal, very good breakfast...
Stayed 1 night in Jul 2019

10/10 Excellent

sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, thank you
Good value for money, staff very helpful and friendly.
Stayed 1 night in Jul 2019