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Reviews of Thongbay Guesthouse Luang Prabang

2.5 out of 5
Thongbay Guesthouse Luang Prabang
Ban Vieng Mai, Vat Sakem, Luang Prabang

Reviews

10

Exceptional

Rating 10 - Excellent. 111 out of 118 reviews" "
Rating 8 - Good. 7 out of 118 reviews" "
Rating 6 - Okay. 0 out of 118 reviews" "
Rating 4 - Poor. 0 out of 118 reviews" "
Rating 2 - Terrible. 0 out of 118 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

donald ian george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet peaceful place to stay.Easy access to town and friendly helpful staff.My second stay and will come back again soon.
Stayed 19 nights in Mar 2024

10/10 Excellent

Jennifer, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations are simple native style cottages, but they were clean and comfortable. The staff and the management were extremely helpful and accommodating. The manager, T, was wonderful, always providing helpful suggestions and helping to arrange transportation to local venues. Thoroughly enjoyed our stay there and would love to go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, room comfort
We would stay again in a heartbeat
We loved our stay at Thongbay. Mr. T & all the staff always provided excellent service & were very helpful. Meals are delivered to your bungalow (or elsewhere if you choose) & the food is delicious. The breakfast was great. The shuttle to & from downtown is very convenient & runs on schedule. The grounds are lovely. The bungalows are spacious. The floorboards do creak some but that didn’t affect our enjoyment.
Stayed 7 nights in Jan 2024

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful wood cabins on the river. Excellent service. Delicious food. Free shuttle to town. An oasis only minutes from town.
Stayed 3 nights in Nov 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Wondrously excellent Loved the place but bed too
Beautiful room by the river Stunning food was so good better than restaurants Beautiful and helpful people Wonderful gardens and pool Terrific breakfast Excellent transport to town Bed was too hard tho
Stayed 6 nights in Sep 2023

10/10 Excellent

Marilyn

Stayed 1 night in Sep 2023

10/10 Excellent

Donald ian george

Liked: Cleanliness, staff & service, property conditions & facilities
This property is made up of detached wooden bungalows with Verandahs. The staff are excellent and breakfast is served on your own verandah each morning. They have bicycles and motorcycles for hire if you want to explore the local area or you can relax by the pool. The staff could not do enough for you and I would highly recommend Thongbay to anyone visiting Luang Prabang. 10 out of 10!
Stayed 7 nights in May 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious tropical garden residences
Gloriously verdant. An oasis of nature with views across the river. The individual 'bubgalows' are well sized, with a verandah. A hearty and generous breakfast arrived to my table, at the appointed hour. This is a place for a writer on a mission. Perfectly appointed to stay focussed. There is a large pool too. And really convenient transportation regularly throughout the day to reach 'town' in 7 or 8 minutes.
Stayed 1 night in Mar 2023

10/10 Excellent

Diana S

Stayed 2 nights in Mar 2023

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming. A really enjoyable stay.
Stayed 2 nights in Mar 2023

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff
The manager Mr. Thy and all the staff were so friendly and helpful. He booked an all day tour for us that I recommend. The free shuttle to town was convenient. He helped us to buy train tickets to Vang Vieng. You have a choice for daily breakfast that was very nice. The night we arrived they had a Christmas party with free food and drinks for guests. Only downside to stay was water for the shower and was not very hot.
Stayed 2 nights in Dec 2022

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I checked in everything was exceptional, the facility is beautiful so clean, walkable ti the tourist attraction, the breakfast was so delicious and the staff are very kind

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very hospitable and helpful especially Kai and her son DoDo. The manager, Thy, was well organized and informative. Although the location is excellent, it is not in the city proper.
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Gary, la verne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thongbay Guesthouse was a last minute choice, but it was an excellent one. Clean, comfortable, great view and breakfast and beautiful garden surroundings. Air conditioning & Wi-Fi strong. Quite a walk into town but the walk was good for us. Thongbay has scheduled shuttles into town and pickup times. Check with Mr. Thy and his stuff, and he will help and explain all you need to know about Luang Prabang. Very gracious and helpful. Nothing like breakfast on the balcony!
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast and the gardens. The family are very friendly and helpful. Would love to stay here again.
Stayed 4 nights in Dec 2019

10/10 Excellent

Michon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

D, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bungalows are set in beautiful gardens with amazing views over the river. It is a little out of town but the hotel offers a free shuttle bus. Getting your breakfast delivered to your balcony every morning was a special touch. Loved this hotel, would stay again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must go to Thongbay!
The sweetest staff ever. Great location, superb setting, very good breakfast, comfortable beds. Can only recommend :)
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice facilities, great breakfast. This place has everything you need.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special place in a natural environment, good service and excellent food A navette to bring us into city market and easy pick us back Very good place in general
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning small resort on the riverfront. Great staff who are able to organise tours etc for you. A little way out from tge busy town centre, but there is frequent free transfers to the main street. Delicious breakfast served on your balcony. Highly recommend this resort.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay. Lovely, spacious wooden bungalows set in a beautiful garden with views of the Nam Khan River. Some bungalows have river views, but there’s a sheltered sitting area for other guests to enjoy the view. Breakfast was amazing and served to you on the bungalow verandah. The guesthouse is about 20-30 mins walk from the old city, but the guesthouse runs a free shuttle there and back several times a day. Staff welcoming, helpful and friendly. Great pool. We’ve had a three-week trip travelling in Laos and Northern Thailand and this is easily the best place we’ve stayed. Very reasonably priced too. Just perfect.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, helpful staff, lovely to have breakfast delivered to room each morning.
Stayed 4 nights in Mar 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was always charming. We hated to leave.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. So beautiful! Delicious breakfast delivered to your bungalow
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guest house
Amazing
Stayed 4 nights in Dec 2018

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Overall nice but could use some improvements
The location of the guest house is slightly outside the main town. They have shuttle service in the morning and later in the day which we made use of. Didn't really like the garden view rooms. The floor boards had huge holes allowing mosquito and insects to come in and the fixtures and overall decor were also far from the price we paid. There was also no noise insulation. There is a tiny mirror in the bathroom which my husband and I couldn't both see our faces depending on the location of the mirror. I asked the staff if they had bigger mirrors in any other room and the guy flat out lied to me and said no. Apart from that the staff was really good. Especially the women at the desk. She helped us with restaurant reservations and was always there to help with a smile. We upgraded to the river view room which was great. I highly recommend paying extra and going for his room type. The floors didn't have holes, the fixtures were better and there was a slightly bigger mirror and the overall vibe was better. The breakfast was fantastic. Suggest they add a few more options for shuttle in the afternoon and install full length mirror.
Stayed 4 nights in Dec 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place I’ve stayed!
Fabulous! This is a family owned place with great service, friendly and helpful staff, a great ambiance, and a superb breakfast. They have free bikes, and a shuttle into town (which would be a 20 minute walk). It is in a quiet neighborhood, so gelato for sleeping. The bungalows are in a wonderful garden. We upgraded to a river view, but I’m sure the garden view rooms are also great. Each has a balcony/porch. Breakfast is delivered to the balcony or to a terrace overlooking the river, at a time you specify. They have put in a new pool across the street - it looks pristine (but we didn’t have time to go in it). This place is great!
Stayed 2 nights in Dec 2018

10/10 Excellent

Samantha, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay; staff greeted us with welcome drinks and brownies on arrival. The room was beautiful, as were the gardens. Lots of different areas to sit and enjoy a meal. The breakfast platter was a feast! And the free shuttle into town meant that the location was not an issue. Also, we didn’t have a chance to enjoy the pool but it looked like a lovely place for a swim.
Stayed 1 night in Dec 2018

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb hotel
This hotel is simply superb. The accommodation is lovely and spotlessly clean. Gardens, grounds, swimming pool kept immaculate. The service is second to none, staff are so helpful and anticipate your every need. Little extras like breakfast in room, free airport transfer, taxi service to and from town really make a difference. They arrange massage and tours too at competitive prices. We ate at the hotel a couple of times, the food was excellent and very cheap. It is by far the best value hotel we have ever stayed in and we travel a lot. Overall excellent.
Stayed 2 nights in Dec 2018

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return in a heartbeat!
Thong Bay was an amazing choice. Situated 5 mins outside of town was no problem as they had a van that went often to the night market as well as free bikes. They picked us up and dropped us at the airport. The gardens are immaculate complete with a fish pond, sitting areas both in the garden and views of the river. Breakfast was served on your porch at the time you choose. I was injured and my partner got sick while on our visit. The staff were attentive with genuine concern bringing Tea and vitamin water. I can't say enough about the staff (Leun,Lieu, Lyun Lun, Gai I think thats how you spell their names!) Everyone was amazing, professional and helped with trips,engaged in conversation (if you wanted to) and were knowledgable about the area.We felt a friendship develop and would definitely return. The only downside was that the Wifi wasn't the best, but that was ok as I read/painted more. We are in our mid 50's and early 60's so we didn't stay out late, being able to watch a movie in the room would have been nice but it's ok, definitely not complaining. Grateful for being able to travel; seeing the poverty was difficult. We always felt safe but there is a locked cabinet for your passport and valuables. The beds were softer than in Thailand! When we wanted to change rooms there was no problem.(Our room was next to the kitchen and a bit noisier than others.) I would highly recommend this Guesthouse, and would return in a heartbeat.
Stayed 7 nights in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Excellent staff
Hotel was wonderful. Staff is very helpful and friendly. Breakfast is wonderful. Our room was comfortable, and the guesthouse felt secure.The pool is very nice. It is located a little bit away from the main part of town, but we walked there a couple of times and it was not bad, which would have been even easier with the bicycles (free to rent) or guest house shuttle (free transportation at set times). Staff is helpful arranging plans/activities. I highly recommend the hotel and would definitely stay there again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay
Very nice stay in one of the garden bungalows. Clean and comfortable room, with a small balcony area. The level of service was excellent, especially by Lao standards! Courtesy bus into town, mornings and evenings. Free bike hire, and Whan (spelling?) on reception was very helpful.
Stayed 3 nights in Nov 2018

10/10 Excellent

Peter, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping made breakfast on the veranda a great way to start the day. Staff members were all friendly, helpful, and efficient. The pool was a treat after a day of exploring. Internet was slow.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained guesthouse with very helpful staff
Great stay at a lovely guesthouse. Immaculate gardens being very well cared for, very beautiful. Lovely staff who were always happy to help. Amazing breakfast, every morning delivered to our terrace - many options including delicious pancakes. Great shuttle bus service into town, as it is situated a little bit further out of town which we really liked. And free bikes which we used to head in early to see the alms giving. Overall a very relaxed and enjoyable stay, would wholeheartedly recommend.
Stayed 5 nights in Oct 2018

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Excellent stay. All of the staff were wonderful. A little out of town but we loved the peaceful river setting. Shuttle into town and the airport. Nice new pool. Will definitely stay here again.
Stayed 3 nights in Oct 2018

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace & tranquility just out of town with a Pool
From the minute I was picked up with free transfer at the airport until check out the staff were impeccable. Really conhesive team who organized tours for me, provided their free bikes to ride to town, sorted my laundry and even let me be the 1st guest to swim in the not yet officially opened pool, that’s right they have a pool. I usually like to be in the center of town so was hesitant to book this but the appeal of being in a river bungalow was too strong of a pull. I’m super happy with my decision, I’m not young or fit but the bike ride to town was easy and really enjoyable, there are regular shuttles in their comfortable cars into town if you prefer. The peace and tranquility of the location was just what I needed after a hectic time in Saigon. Breakfast was average and plentiful but it’s free so I’m not complaining, and they deliver it to your balcony when you request, slip out of bed to soak in the morning view of the Nam Khan River with fresh warm baguette. It really was a treat staying with this team.
Stayed 3 nights in Oct 2018

10/10 Excellent

michael, saigon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Lovely tropical garden.excellent service great breakfast brought to balcony on time every morning
Stayed 3 nights in Aug 2018

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Bernard, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expectations exceeded!
Nice picturesque resort a long the river, away from the city centre yet at cycling or even walking distance. Excellent breakfast, bikes available for free, very nice staff, comfortable and clean rooms
Stayed 3 nights in Aug 2018

10/10 Excellent

Jonathan, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very friendly staff, facilities were great. Breakfast was huge. Staff could not do more to help us in any way you could ask. We had 2 riverview bungalows for a family of 5 (kids are tweenagers). Was a really relaxing place to stay. We had a flight out in the evening of our last day - transfer to airport was arranged - no problem
Stayed 3 nights in Jul 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Luang Prabang
We stayed for four nights in a sweet bungalow with a garden view. The property and gardens were beautiful, overlooking the Mekong River and with several lovely outdoor places to sit and enjoy the serene setting.The staff were attentive, friendly, and kind. Breakfasts were delicious and could be delivered to our room or to outdoor dining areas--at a time that we could specify each day. A shuttle service was available to deliver guests to and from the town center, or the airport. One day, the shuttle took me to a clinic in town for medical attention! I appreciated the opportunity to talk with the staff at the desk or in the shuttle, and to learn about Laotian culture and the special features of Luang Prabang from them. Of all the places that we stayed during a 6 week trip in SE Asia, Thongbay was my favorite.
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot. Fantastic breakfast brought to your porch. Nice sized room with large bathroom. Comphy beds. Very nice and helpful staff. Great little resort with lots of plants. Definitely recommend.
Stayed 2 nights in May 2018