Minibar, desk, rollaway beds, free WiFi
Check availability

Reviews of Jin Hua Hotel

3 out of 5
Jin Hua Hotel
7F., No.42, Zhongzheng N. Rd, Luodong, Yilan County

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 137 reviews" "
Rating 8 - Good. 58 out of 137 reviews" "
Rating 6 - Okay. 27 out of 137 reviews" "
Rating 4 - Poor. 14 out of 137 reviews" "
Rating 2 - Terrible. 3 out of 137 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

J.Martell

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Check out time is a bits too early!
Stayed 1 night in Aug 2022

6/10 Okay

TJ, Singapore

Travelled with family
Disliked: Property conditions & facilities
Quite an old hotel with old furniture and fittings.
Stayed 1 night in Dec 2019
Response from jinhua on 3 Jan,2020
Thank you for your support and encouragement. We will make more improvements to the hardware equipment. I wish you a good day ~

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A family booking for 4 rooms. They initially could not find the reservation. Once they did 3 of the supposedly non-smoking rooms were not. One was really bad. They changed that for another but it also had some smoke smell. Just not as bad. There were also some stains on the carpets in the rooms and some mold on the walls. Of the 7 family members no one considered this to be a good hotel.
Stayed 1 night in Dec 2019
Response from jinhua on 18 Dec,2019
Sorry to give you a bad experience, we will make every effort to improve, looking forward to your next stay, I wish you a good day ~

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from JINHUA on 2 Jul,2019
感謝您的肯定與支持，期待您的下次入住，祝您有個美好的一天~謝謝您~

4/10 Poor

Yeow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended for business travellers
Would not recommend this to any business travellers. "Hotel" is on the 7th & 8th floor of an old shophouse office/apartment. Reception on 7th floor. There are basic room amenities but in my experiences were rather dimly lighted within the room and along the corridor. There was some stain on the bed sheet - I cover with the bed cover to sleep. There are security measures like access key control and on ground floor a security guard watches at certain time of day. Strong recommendations to the team @Hotels.com - please visit the hotels you offer. Also, please allow fair choice to cancel our booking. (eg I book online for 2 nights with plan to meet a client who happen to visit the area - hence this visit. When I first check in hotel, I did not feel comfortable and had thought of changing to a nearby hotel which looks much more proper. The cancellation policy with Hotels.com prevented any such cancellation with refunds - although my reasons were reasonable. I was concerned about security and professional state of the hotel to be residing even in a short trip)
Response from JINHUA on 19 Mar,2019
您好，很抱歉帶給您不佳的體驗，我們會盡力改善，期待您的下次入住，祝您有個美好的一天！

6/10 Okay

Bob, HK

Liked: Cleanliness, staff & service
Good location walking distance to railway station
Good location. Hotel is walking distance to railway station and also to downtown shopping and night market areas. The hotel is located inside a commercial building. Have to take a lift up to the 8th floor where there is a reception. The hotel rooms are split over 2 floor. The room I stayed in had no window, but it was newly furbished and was modern inside
Response from JINHUA on 19 Mar,2019
感謝您的寶貴意見，我們已聆聽並且會謹記在心，感謝您的蒞臨，並期待下次光臨!!

4/10 Poor

Jack, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Three Star Hotel That Shouldn't Have Any Star !
By only seeing the pictures and rating of this hotel (rated 3-Star as show on Web), you can't image how bad it would be ! It is located on the 7th and 8th floor of an old, unattractive commercial building, I was almost killed by its outlook when I arrived the ground floor ! I never expected that a 3-Star hotel doesn't have its own building ! The hotel lobby is so-so and so as the service personnel, they didn't possess sincere and helpful attitude. The room is not too bad but is very much different from that in the pictures. The carpet is old and worn. The worst thing happened in the bathroom, which bad smell came out from drainage duct, and the shower appliance is broken and rust ! When I requested to change my room, the counter staff refused by telling me that there was no more room vacant. I very much doubt about that as I didn't see many guests show-up at the restaurant during breakfast.
Response from JINHUA on 19 Mar,2019
您好，很抱歉帶給您不佳的體驗，我們會盡力改善，祝您有個美好的一天！

6/10 Okay

Kuanqy

Liked: Cleanliness, room comfort
Ok solo trip
The hotel is located very near the station and I recommend it to travelers who are not driving or do not intend to rent a bicycle for going around. Security is also good because for Rooms which are not at the same level as the reception,you need to use your room card to scan to enter this glass door before going back to your room. Generally,the staff were quite polite. Initially I could not use the wifi even though there was connection. However when I changed the telco my phone was connected to,it worked fine. I found a strand of hair on my bed near the corner. H The room is big and lighting is warm.If you prefer rooms with white lightings, this may not be suitable for u.

8/10 Good

Miss Ho

Liked: Cleanliness, staff & service, room comfort
Good service, but bad location
The hotel locates at an old building. The lift is petty dirty. The room is very big and clean with good service.

4/10 Poor

Hiroko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可惜shower room 玻璃門有少少漏水情況, 其他非常好~! thanks
Stayed 1 night in Mar 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
沒有自己停車場。
Stayed 1 night in Feb 2024

10/10 Excellent

Ka Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big.
Stayed 2 nights in Dec 2023

10/10 Excellent

YI HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
還不錯
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優
良好
Stayed 1 night in Nov 2023

8/10 Good

Kam Wa

Stayed 1 night in Sep 2023

8/10 Good

HSING HUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Ming Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

義耀

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
早餐不錯，三人房間也很大，如果住宿能夠含停車就更好！
Stayed 1 night in Jul 2023

8/10 Good

YUNGTI

Stayed 1 night in Mar 2023

8/10 Good

WEITING

Stayed 1 night in Feb 2023

10/10 Excellent

志銘

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

YOSHIMI

Liked: Amenities
ホテルそのものは普通です。可もなく不可もありません。

6/10 Okay

Sou Wa

Business traveller
ROOM
too small room.
Stayed 1 night in Nov 2022

8/10 Good

saya

Stayed 1 night in Nov 2022

10/10 Excellent

SHIH WEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工都非常友善幫忙解決問題以及提供有用的旅遊建議。房間乾淨寬敞，隔音稍微不太好，但還不至於影響到睡眠品質。
Stayed 1 night in Oct 2022

10/10 Excellent

ShengHsin

Stayed 1 night in Oct 2022

4/10 Poor

雅君

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
全飯店服務人員都不親切，給住宿者的停車場也有點距離的遠，出入不方便就罷了還限制僅出入一次。飯店年久已舊，房間內氣味不佳⋯。
Stayed 1 night in Aug 2022

10/10 Excellent

JEN-TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

YU JEN, Hsinchu city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部分設施有老舊現象，如電視，浴室淋浴水溫不好調整
Stayed 2 nights in Feb 2022
Response from 晶樺 on 23 Feb,2022
感謝您的支持與鼓勵，硬體設備的部分我們會多做改善，祝您有個美好的一天~

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from 晶樺 on 8 Feb,2022
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean hotel with condimental
Stayed 1 night in Jan 2022
Response from 晶樺 on 1 Feb,2022
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

8/10 Good

Chang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from 晶樺 on 1 Feb,2022
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

8/10 Good

Huan Chun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間蠻大的，有附小零食和水。
Stayed 1 night in Oct 2021
Response from 晶樺 on 9 Nov,2021
非常感謝您的評語，期待您的下次到來，祝您有個美好的一天~

8/10 Good

chienju

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
浴室🛀有點老舊！沖涼沐浴的設備真的有點老舊 其他還好
Stayed 1 night in Aug 2021
Response from 晶樺 on 6 Sept,2021
你好:感謝給予飯店的評分及建議, 飯店會盡快改善,期待能再次為你服務

8/10 Good

yi chieh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
。
服務好，房間也算感覺。只是隔音真的不是很好XD。再來就是停車問題，打電話詢問說有停車場在飯店對面。但是到了之後~對面一堆停車場。飯店專屬的停車場怎麼找都看不到~結果我們還誤入收費停車場😤其實櫃檯人員一開始就說停車場在鐵板燒對面就好~因為飯店專屬停車場的招牌真的一點都不明顯。一直說停車場在斜對面真的很讓人容易搞錯
Stayed 1 night in Apr 2021
Response from JINHUA on 4 May,2021
很抱歉給您不舒適的體驗，期待您的下次入住，祝您有個美好的一天~謝謝您~

10/10 Excellent

CHIA YING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床很舒適枕頭不會扁，早餐還不錯，只是房間的味道比較重ㄧ點，整潔大致上是ok的
Stayed 1 night in Apr 2021
Response from JINHUA on 4 May,2021
感謝您的肯定與支持，氣味的部分可以向我們櫃台人員反映，我們有專業的臭氧機可以進行除臭，期待您的下次入住，祝您有個美好的一天~謝謝您。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from JINHUA on 4 May,2021
非常感謝您的肯定與支持，期待您的下次入住，祝您有個美好的一天~謝謝您~

10/10 Excellent

Wen chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很滿意
Stayed 1 night in Mar 2021
Response from JINHUA on 4 May,2021
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from 晶樺 on 24 Mar,2021
你好:飯店全體員工感謝你的入住及給飯店高評價。期望能再次為你服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from JINHUA on 4 May,2021
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

2/10 Terrible

chu

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

4/10 Poor

JEN CHIEH

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
空間太密閉，都沒有窗戶，都是中央空調。熱水水量太小，忽冷忽熱。棉被蓋起來不夠溫暖，早餐太普通。
Stayed 1 night in Dec 2020
Response from JINHUA on 29 Dec,2020
很抱歉給您不佳的體驗，由於房型規格平台上都會顯示清楚，標準房屬於無窗房型，謝謝您。 熱水部分請即刻與櫃檯聯繫，棉被部分也可以直接與櫃台反映，祝您旅途愉快。

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020
Response from JINHUA on 21 Dec,2020
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~

4/10 Poor

tsailing

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
有點糟糕的住宿體驗。
房間滿老舊的，隔音不好，浴室沒打掃乾淨，上個客人用過的舊毛巾跟用過的沐浴乳包裝袋沒收走，飯店地點方便，離羅東車站跟夜市都近，但飯店樓下環境較不單純，住宿體驗整體上僅飯店服務人員友善可稱讚，其他的就見人見智了！
Stayed 1 night in Oct 2020
Response from JINHUA on 21 Dec,2020
很抱歉給您不佳的體驗，房務問題我們會盡力改善，因大樓屬於公設，此類問題真的無法改善，期待您的下次入住，祝您有個美好的一天~

8/10 Good

Sheng Fu

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
蓮蓬頭是否該更換.. 整個鏽蝕還是水漬 觀感不佳。
Stayed 1 night in Nov 2020
Response from JINHUA on 21 Nov,2020
很抱歉給您不佳的體驗，我們會全力改善，期待您的下次入住，祝您有個美好的一天~

6/10 Okay

Jie pei

Liked: Room comfort
Disliked: Staff & service
不是很好
浴室洗澡後，排水孔流水下去的聲音非常大，關起門來，依舊很大聲啊！ 抱枕都有明顯髒污！地毯上也有大塊超大塊的污漬！ 無備開飲機，只給一人一瓶小瓶品裝水，喝完要再以15元購入！
Stayed 1 night in Nov 2020
Response from JINHUA on 14 Nov,2020
抱歉給您不佳的體驗，我們會全力改善，期待您的下次入住，祝您有個美好的一天~

10/10 Excellent

YI CHU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from JINHUA on 14 Nov,2020
非常感謝您的支持與肯定，期待您的下次到來，祝您有個美好的一天~