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Reviews of easyHotel Maastricht City Centre

2 out of 5
easyHotel Maastricht City Centre
12 Het Bat, Maastricht

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 478 reviews" "
Rating 8 - Good. 238 out of 478 reviews" "
Rating 6 - Okay. 50 out of 478 reviews" "
Rating 4 - Poor. 16 out of 478 reviews" "
Rating 2 - Terrible. 11 out of 478 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been nice if there was a laundry service or something in the hotel but otherwise the stay was very easy and nice.
Stayed 4 nights in Mar 2024
Response from Team easyHotel Maastricht City Centre on 14 Mar,2024
Dear William,Thank you for your feedback regarding your recent stay with us. We're glad to hear that you found your stay easy and enjoyable.Regarding the laundry service, we appreciate your suggestion and will certainly consider it for future improvements. While we currently do not offer laundry services on-site, we will explore options to provide such facilities for the convenience of our guests.If you have any further comments or suggestions, please feel free to let us know. We value your feedback and hope to welcome you back in the future.Kind regards,Team easyHotel Maastricht City Centre

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with basic facilities
Excellent location for my needs, on the edge of the old town and a short walk across the river to the station. Basic but comfortable room as with all Easy hotels - nothing in the rook refreshment wise or such as hairdryers but warm in what was snowy, cold weather.
Stayed 2 nights in Jan 2024
Response from easyHotel Maastricht on 29 Jan,2024
Dear John,Thank you for your wonderful review! We're delighted to hear that our hotel's location perfectly suited your needs, providing easy access to the old town and a convenient walk to the station. We're glad you found the room comfortable, especially during the snowy, cold weather.Your feedback is valuable to us, and we appreciate your understanding of our basic amenities in the room, and that we provide hairdryers and refreshments only at reception. If there's anything specific you'd like for your next visit, please feel free to let us know.Safe travels, and we can't wait to host you again!Best regards,The team at easyHotel Maastricht City Centre

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property with fantastic view of river Staff incredibly friendly and courteous Room clean and bed comfortable
Stayed 1 night in Jan 2024
Response from easyHotel Maastricht on 29 Jan,2024
Dear Rui,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the fantastic view of the river from our property and that our staff made your stay memorable with their friendliness and courtesy. It's great to know that you found the room clean and the bed comfortable.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Safe travels, and we can't wait to host you again!Best regards,The team at easyHotel Maastricht City Centre

6/10 Okay

Brian

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Easy walking distance to all shops,sites of interest etc. staff were very helpful and friendly. Almost no amenities at hotel but you get what you expect from a clean and vey basic hotel.
Stayed 3 nights in Dec 2023
Response from FP on 23 Dec,2023
Dear guest,Thank you for choosing easyHotel Maastricht City Centre and taking the time to share your experience. We're pleased to hear that you found our hotel's location convenient for exploring the city center, and we appreciate your positive comments about our helpful and friendly staff. As a budget hotel, we aim to provide clean and basic accommodations, and we're glad you had a satisfactory stay.It was a pleasure to have you as our guest, and we hope to welcome you back for another visit in the future.Kind regards,FP Team easyHotel Maastricht City Centre

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find, right across the bridge and some rooms have nice views of the river. My room was compact but modern and clean, and everything worked well. I just wish it had a coffee machine in the room.
Stayed 4 nights in Nov 2023
Response from Team easyHotel Maastricht City Centre on 4 Dec,2023
Dear guest,Thank you for choosing easyHotel Maastricht City Centre and taking the time to share your experience. We're delighted to hear that you found our hotel easy to find and that you appreciated the modern, clean, and well-functioning room. We also appreciate your suggestion regarding the coffee machine, and we'll take this into consideration as we aim to enhance our guests' experience.At easyHotel, we strive to offer budget-friendly accommodation by providing the essentials in our rooms. While we currently do not have coffee machines in the rooms, we do offer a coffee machine at the reception for our guests to enjoy. We understand that each guest has different preferences and needs, and we value your feedback to continually improve our services.It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Kind regards,Team easyHotel Maastricht City Centre

8/10 Good

Linda Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I find it odd that so many countries don't offer wash cloths/face towels. While the property was nice and comfortable, it was very very basic, no frills but the price was right :-) There were no glasses/cups - again maybe and American thing? Also I notified them that the soap in the shower was VERY low. It was not filled and when I stated it again upon leaving they did not seem to believe it has not been filled
Stayed 1 night in Oct 2023
Response from FP on 21 Oct,2023
Dear Linda Jane,Thank you for taking the time to share your feedback regarding your recent stay at easyHotel Maastricht City Centre. We're glad to hear that you found our property nice and comfortable and that the price suited your expectations.We apologize for any inconvenience you experienced regarding the washcloths/face towels, glasses/cups, and the soap in the shower. We'll be sure to address these concerns with our team to ensure better service in the future.Your feedback is valuable to us, and we appreciate your input as we continue to improve our guests' experience. We hope to have the opportunity to welcome you back in the future.If you have any further comments or questions, please feel free to reach out.Best regards,FP Team easyHotel Maastricht City Centre

10/10 Excellent

bronwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to points of interest
Stayed 1 night in Sep 2023
Response from FP on 7 Oct,2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at easyHotel Maastricht City Centre. We're pleased to hear that you found our location convenient, with points of interest within walking distance.We hope to have the pleasure of welcoming you back in the future. If you have any further comments or questions, please don't hesitate to reach out.Best regards,Team easyHotel Maastricht City Centre

10/10 Excellent

Robert

We would stay again.
Convenient location, clean small room and friendly staff.
Stayed 1 night in Sep 2023
Response from FP on 16 Sept,2023
很高兴听到您觉得我们的位置非常方便。如果您有任何其他问题或需要进一步的帮助或建议，欢迎随时告诉我们。我们期待着再次为您提供优质的服务，希望您在下次的访问中能够有一个愉快的体验。再次感谢您选择了我们。

8/10 Good

Valeriy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's greatly located near the main sights. The room is really minimalistic (beds, toilet, shower, tiny bedside shelves) but clean and quiet. The clerk kindly allowed us to store our luggage until the check in time for free (although the website said we had to pay extra which would have been unpleasant. Beds were comfortable and the curtains were great in blocking the light coming from small windows.
Stayed 1 night in Aug 2023
Response from FP on 25 Aug,2023
Dear Valeriy, thank you for taking the time to share your experience at easyHotel! We're thrilled that you found our prime location near the main sights to be a highlight of your stay. It's wonderful to hear that despite the minimalistic nature of our rooms, you found them clean and quiet. We're pleased that our staff went above and beyond to accommodate your needs, including the complimentary luggage storage, and we apologize for any confusion caused by the website information. Your comfort is important to us, so we're glad you enjoyed our comfortable beds and light-blocking curtains. Your feedback is invaluable as it helps us continually improve our services. We're grateful for your visit and hope to have the pleasure of hosting you again whenever you're in the area.Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Good

Avishag, Ein HaMifratz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. You won't get anything fancy, just the bare necessities — which match the price well. It is a really good value for money. We had only two problems with the room: the floor was a bit stained, probably something permanent because the room seemed very clean, and the windows don't isolate street noise very well.
Stayed 1 night in Aug 2023
Response from FP on 25 Aug,2023
Dear Avishag, thank you for your positive review of easyHotel! We're pleased to hear that you found our hotel to be an excellent choice and a great value for money. Our focus on providing the essentials at an affordable price is designed to meet the needs of budget-conscious travelers, and we're glad to see that reflected in your experience.We apologize for the inconveniences you faced with the stained floor and street noise. Your feedback is valuable, and we'll definitely look into these matters to ensure a better experience for future guests. It's wonderful that you noticed the overall cleanliness of the room, and we appreciate your understanding regarding the limitations in certain aspects.We're grateful for your stay and your feedback. If your travels bring you back to the area, we would be delighted to welcome you again and provide an even better experience. Kind regards, FP Team EasyHotel Maastricht City Centre

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Team easyHotel Maastricht City Centre on 26 Jul,2023
Dear Richard,Thank you for taking the time to leave us a review. We are really happy to see such a positive rating and hope to welcome you back at easyHotel Maastricht soon.Kind regards,Team easyHotel Maastricht City Centre

4/10 Poor

David

Disliked: Room comfort
Massively overpriced
I have never paid so much for so little. No drawers, ridiculously tiny area to hang clothes. Thin thin towels, one each only. Soap dispenser and nothing else. Needless to say the bed and the room were small with one hard pillow each. The room was not serviced during our 3 day stay. No restaurant thus no breakfast facility. The only saving grace is it’s location by the river and close to old Maastricht and the three staff we met made it all tolerable.
Stayed 3 nights in Jul 2023
Response from Team easyHotel Maastricht City Centre on 23 Jul,2023
Dear David,Thank you for sharing your feedback regarding your recent stay at easyHotel. We sincerely apologize for the aspects of your experience that fell short of your expectations.We understand the importance of a comfortable and well-equipped room for our guests, and we regret that you found the amenities provided to be insufficient. As an economy hotel, our rooms are designed to offer the essentials for a convenient stay. However, we take your comments seriously, and we will review the options available to enhance the amenities in our rooms.Regarding the room servicing during your stay, we only provide a free room cleaning for those that stay 5 nights or longer.We regret that we do not have a restaurant or breakfast facility on-site. As a budget-friendly option, we aim to provide competitive rates while being situated in central locations to offer easy access to local dining options.On a positive note, we're delighted to hear that you appreciated our hotel's location by the river and its proximity to the charming old Maastricht. We're also glad to hear that our team made a positive impression on you, as providing excellent service is one of our top priorities.Your comments are valuable to us, and we will use them to improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Best regards,Team easyHotel Maastricht City Centre

6/10 Okay

Suzanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
on arrival the staff had us store our luggage in lockers which all hotels that we have stayed in offer luggage storage until check-in - there was no coffee or tea available in our room- the coffee machine in the foyer was available if you had the exact change to operate it - Rented bikes during our stay- I rode a bike with a faulty lock that caught in the spokes and caused me to fall and I had a serious hematoma on my leg. We have not heard back from the manager concerning this accident - he was to be in touch with me after he talked with the bike company - to date I have not heard from him which now has been 1 1/2 weeks since our conversation.
Stayed 3 nights in Jul 2023
Response from Team easyHotel Maastricht City Centre on 20 Jul,2023
Dear Suzanne,Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your input as it helps us identify areas where we can improve our services and facilities.Firstly, we apologize for any inconvenience you experienced with our luggage storage policy. We understand that many hotels offer this service until check-in, and we will definitely take this into consideration and explore ways to enhance our guest experience in this aspect.Regarding the coffee and tea availability in the room, we apologize for the oversight. We acknowledge that having these amenities readily available can be important for our guests' comfort, and we will make sure to address this issue promptly. Additionally, we will reevaluate the coffee machine in the foyer to ensure it accepts various payment methods for your convenience.We are deeply sorry to hear about the incident with the rented bike during your stay. Your safety is our utmost priority, and we take this matter very seriously. We have been in contact with the bike company to investigate the faulty lock and the circumstances surrounding the incident. However, we understand your frustration with the lack of communication from our manager, and we assure you that we will follow up on this matter urgently to provide you with the appropriate response and assistance.Please allow us to make it right. We would like to offer our sincerest apologies and extend a gesture of goodwill as a token of our commitment to resolving this issue. Kindly reach out to our front desk or the manager directly, and we will be more than happy to assist you in any way we can.Once again, thank you for bringing these matters to our attention. Your valuable feedback allows us to continually improve our services, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Best regards,Team easyHotel Maastricht City Centre

6/10 Okay

Janet, Merrill

Travelled with partner
Liked: Cleanliness
Very small room with nowhere to set anything. We had a twin room. If we had suitcases larger than our carry-on, there wouldn’t have been sny room. One twin bed was against the wall so seemed even smaller. The floors were tile.
Stayed 2 nights in Jul 2023
Response from ZL on 11 Jul,2023
Dear Janet, thank you for your review. We hope that you have enjoyed your stay. You can see all the room amenities at our website. We hope to welcome you again. With best regards ZL, team easyHotel Maastricht

10/10 Excellent

Chantel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay at this hotel again. Very reasonably priced. Simple hotel room, but very comfortable! Had all we needed for a quiet night in Maastricht.
Response from FP on 1 Jul,2023
Dear Chantel, thank you for rating us with five stars..!! We hope to welcome you again. Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Good

Margaretha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023
Response from FP on 3 Jun,2023
Dear Margaretha,Thank you for ating us with out of 10. We hope to welcome you again.Kind regards, FP Team easyHotel Maastricht City Centre

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly place to stay in Maastricht:)
Stayed 2 nights in May 2023
Response from FP on 22 May,2023
Dear Omar, thank you for rating us with 5 stars...! We hope to welcome you again. Kind regards, FP Team easyHotel Maastricht City Centre

10/10 Excellent

Ivan

Stayed 2 nights in May 2023
Response from FP on 19 May,2023
Dear Ivan. thank you for taking the time to rate us with 10 out of 10..! We hope to welcome you again. Kind regards, FP Team easyHotl Maastricht City Centre

10/10 Excellent

Godefridus

Stayed 1 night in Apr 2023
Response from Team easyHotel Maastricht City Centre on 20 Apr,2023
Dear Godefridus,Thank you so much for your excellent review! We are very happy to hear that you enjoyed our hotel. We hope to welcome you back soon again!Kind regards,BvDTeam easyHotel Maastricht City Centre

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and sparse but clean and functional.
Stayed 3 nights in Mar 2023
Response from FP on 30 Mar,2023
Dear Lawrence,Thank you for writing a positive review.We hope to welcome you again.Kind regards,FP Team easyHotel Maastricht City Centre

10/10 Excellent

MARY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great staff and excellent location.
Stayed 3 nights in Feb 2023
Response from FP on 24 Feb,2023
Dear Mary, Thank you for taking the time to write a very postive review. We hope to welcome you again someday.Kind regards, FP Team easyHotel Maastricht City Centre

8/10 Good

Ruma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2023
Response from FP on 21 Feb,2023
Dear Ruma,Thank you for your positive review.We hope to welcome you again.FP Team easyHotel Maastricht City Centre

4/10 Poor

samira

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark dungeon with mo windows-not a room.
Can tou really call a hotel room - small, dark, smelly and dirty 12square meters for 3 people? What a disaster. Pretty pricey one. 150eur per night might have been spent much better. No space in room, no hairdryer, not even bottle of water. Hot water for 1Eur im a lobby from Nespresso machine. But what was the worst is that there NO window of any kind. You feel like in prison, so this place is the last one you would like to be in. Never again!
Stayed 2 nights in Feb 2023
Response from FP on 13 Feb,2023
Hello Samira,We are sorry to hear you didn't like the room. We have various types of rooms and offered you a roomchange but unfortunately you didn't react on our proposal. We have 24 hours reception and you can ask there for a hairdryer or extra towels. We hope to welcome you again. Kind regards, Team easyHotel Maastricht City Centre FP

10/10 Excellent

Thitapa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Clean and spacious for price. Helpful staff. Located within walking distance from train station, although Maastricht's pebble streets and sidewalks made it challenging to walk with rolling suitcases. Rooms on second floor can get a bit noisy from pedestrians walking below. We had a room facing the Meuse river, which was pretty nice. Some things to note: -no refrigerator -no electric kettle, but there is a vending machine at the reception. -they do not clean your room daily, though new towels are available on request.
Response from Team easyHotel Maastricht City Centre on 20 Jan,2023
Dear Thitapa,Thank you so much for your review! We are happy to hear that you enjoyed your stay. We hope to welcome you back soon again!Kind regards,Team easyHotel Maastricht City Centre

10/10 Excellent

Mert

Stayed 1 night in Dec 2022
Response from easyHotel Maastricht City Centre on 27 Dec,2022
Fijn om te lezen dat u genoten heeft van uw verblijf.Wij hopen u in de toekomst nogmaals te mogen verwelkomen.Met vriendelijke groet,Team easyHotel Maastricht City Centre

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average
These are extremely small rooms so don't expect a lot of space. Hardly enough room for us both to open our bags at the same time. Convenient location for Central Maastricht. OK for one night. A/C (or heating) wasn't working so our room was quite cold (considering it was less than 0 degrees outside we could have done with some heat)
Stayed 1 night in Dec 2022
Response from easyHotel Maastricht City Centre on 15 Dec,2022
Thank you for your review. We are sorry about the inconveniences caused during your stay. We try our best to manage our guests' expectations by publishing all our room sizes on our website. We hope to welcome you back at easyHotel Maastricht in the future.Regards,Team easyHotel Maastricht City Centre

10/10 Excellent

Esther

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Minimalistic but clean and convenient. Nice personnel. Parking is an issue when you don't want to walk alone in the dark to a long term parking lot.
Stayed 2 nights in Nov 2022
Response from easyHotel Maastricht City Centre on 19 Nov,2022
Thank you for taking the time to wright this review. We are glad to read that you enjoyed your stay with us and our staff was friendly during your stay. There is one parking nearby the hotel, this parking is 300 meters away, but we do understand. We don't have a parking from the hotel, because this is really difficult in the city centre.We hope to welcoming you back again in the future. Kind regards,Team easyHotel Maastricht City Centre

8/10 Good

Chun Sing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple & no frills hotel. Check in is simple & fast. But room is only available from 3pm onwards. Check out is by 10am. Elevator is available. Daily house keeping isn’t available but you can have an exchange of towels by bringing to the reception. You can also loan a hair dryer from the reception.
Stayed 3 nights in Oct 2022
Response from easyHotel Maastricht City Centre on 22 Oct,2022
Thank you for taking the time to wright the review. We are glad to read that you enjoyed your stay with us. We hope to welcoming you back again in the future. Kind regards,Team easyHotel Maastricht City Centre

10/10 Excellent

Mayla

Stayed 3 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy no frills hotel in a great location
Does exactly what it says in the tin! Decent size room, clean and comfy. T separate comfy beds for me and teenage son. Great location in centre of town. All the staff were great and friendly, including the night guy when I couldn’t find my card. Don’t expect ANY frills, but a good breakfast is 2 minutes walk away.
Stayed 1 night in Oct 2022
Response from easyHotel Maastricht City Centre on 9 Oct,2022
Dear Michael,Thank you very much for your review. We are glad to have hosted you and hope for your return. Kind regards,Team easyHotel Maatricht City Centre

6/10 Okay

Cleiton Adrien

Stayed 1 night in Sep 2022

8/10 Good

Ron

Stayed 1 night in Sep 2022

8/10 Good

paul

Stayed 1 night in Sep 2022
Response from easyHotel Maastricht City Centre on 12 Sept,2022
Heel fijn om te lezen dat u genoten heeft van uw verblijf. Wij hopen u in de toekomst nogmaals te mogen verwelkomen. Met vriendelijke groet,Team easyHotel Maastricht City Centre

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean people are the receptions !
Stayed 1 night in Aug 2022
Response from easyHotel Maastricht City Centre on 3 Sept,2022
Dear Andriana,Thank you for taking the time to leave us a rating. We appreciate your feedback and hope to welcome you back at easyHotel Maastricht in the future.Kind regards,Team easyHotel Maastricht City Centre

4/10 Poor

Thomas

Stayed 2 nights in Jun 2022

8/10 Good

JEAN EUDES

Stayed 3 nights in Aug 2022
Response from easyHotel Maastricht City Centre on 9 Aug,2022
Bedankt voor uw review. Heel fijn om te lezen dat u genoten heeft van uw verblijf. Wij hopen u in de toekomst nogmaals te mogen verwelkomen. Met vriendelijke groet, Team easyHotel Maastricht City Centre

8/10 Good

Aleksandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location basic room
Its a minimalistic room good for couple of night stay. Clean but not keþle and such. Coffee achine in d lobby accepts only conins which hardly anybody carries with them nowadays. Area vey nice with loads of restaurants just 10 min to the station. Very convenient.
Stayed 2 nights in Jul 2022
Response from easyHotel Maastricht City Centre on 27 Jul,2022
Dear Aleksandra, Thank you for your review. We are glad to hear that you have enjoyed your stay. Sadly our coffee machine is owned by an external company, therefore we cannot offer any other payment option. We do hope to welcome you back into our hotel again somewhere in the future!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel in central Maastricht. Every member of staff was so friendly and helpful. I had a lovely room overlooking the river. Lovely view. Room was clean and comfortable. Will certainly return.
Stayed 1 night in Jul 2022
Response from easyHotel Maastricht City Centre on 20 Jul,2022
Dear Graham, Thank you very much for your review. We are happy to see such positive feedback and hope to welcome you back at easyHotel Maastricht in the future. Have a wonderful day! Regards, Team easyHotel Maastricht City Centre

8/10 Good

Eva Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location, nice staff and clean.
Stayed 1 night in Jul 2022
Response from easyHotel Maastricht City Centre on 18 Jul,2022
Dear Eva Karen, Thank you for your review! We are glad to hear that you have enjoyed your stay. We hope to welcome you back into our hotel again somewhere in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visit to Maastricht
First visit to Maastricht and the easyhotel. Hotel was excellent very friendly welcome on arrival and very helpful. Room was really nice overlooking the river. Would certainly come again and recommend it to anyone
Stayed 3 nights in Jul 2022
Response from easyHotel Maastricht City Centre on 17 Jul,2022
Dear madam/sir, Thank you very much for your great review. We are very happy that you enjoyed the location of our hotel, and the helpfulness of our staff! I hope to welcome you again in our hotel. Kind regards, team EasyHotel Maastricht City Centre

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only an overnight stay. Conveniently located.
Stayed 1 night in Jul 2022
Response from easyHotel Maastricht City Centre on 15 Jul,2022
Dear Diane, Thank you so much for your review! We are glad to hear that you have enjoyed your stay and hope to welcome you back into our hotel again somewhere in the future!

10/10 Excellent

Romilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from easyHotel Maastricht City Centre on 26 Jun,2022
Beste Romilly, Heel erg bedankt voor uw review! We zijn blij te horen dat u heeft genoten van uw verblijf. We hopen u in de toekomst nogmaals te mogen verwelkomen binnen ons hotel.

8/10 Good

Renaud

Stayed 3 nights in Mar 2022
Response from easyHotel Maastricht on 26 Mar,2022
Beste Renaud, Bedankt voor uw beoordeling! We zijn blij dat u heeft genoten van uw verblijf en hopen u in de toekomst opnieuw te mogen welkomen! Met vriendelijke groet,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from easyHotel Maastricht City Centre on 1 Mar,2022
Bedankt voor uw review! Ontzettend fijn om te lezen dat u genoten heeft van uw verblijf. Wij hopen u nogmaals te mogen verwelkomen in de toekomst! Met vriendelijke groet, Team easyHotel Maastricht City Centre

10/10 Excellent

Georgette

Stayed 1 night in Feb 2022
Response from Shanaya on 28 Feb,2022
Dear Georgette, Thank you very much for taking the time to leave us a review. We are happy with the positive feedback and hope to welcome you back at easyHotel. We wish you a wonderful day. Regards, Team easyHotel Maastricht City Centre

10/10 Excellent

Darli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable. The hotel is very basic, don’t have anything beside the bed, TV, little desk and restroom. Staffs are friendly and helpful. Closed to shops and markets.
Stayed 4 nights in Jan 2022
Response from easyHotel Maastricht on 22 Jan,2022
Hi Darli, We are very happy your enjoyed your stay with us and glad you were welcomed warmly by the staff. We look forward to welcoming you to the hotel again. Arielle

2/10 Terrible

Carsten

Stayed 1 night in Aug 2021

8/10 Good

SAVVAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Ymke on 18 Aug,2021
Bedankt voor uw review. We zijn erg blij om te horen dat u heeft genoten van uw verblijf! Met vriendelijke groet,

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2021
Response from easyHotel Maastricht City Centre on 18 Jul,2021
Thank you for your review! We are glad to read that you enjoyed your stay with us. We are looking forward to welcoming you back again! Kind regards, Team easyHotel Maastricht City Centre

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from easyHotel Maastricht City Centre on 7 Jun,2021
Dear Michal, Thank you for your review! Nice to read that you enjoyed your stay in Maastricht. We hope to welcome you back in the future. With kind regards, Team easyHotel Maastricht City Centre