I liked the cleanliness of the property. It was decorated in a modern, open style. However, the amenities and staff were poor. We stayed two days. Our refrigerator would just barely keep things cool, definitely not cold - even on the coldest setting. Desk staff didn't seem at all concerned about helping us with this and did not offer to switch it out for another one. The TV had very limited channels and it was difficult to access them. Was reminded at check in and check out that we booked through a third party (Expedia) so wouldn't be getting the same things as if we hadn't - for example, we were denied the military discount at check in because of this, and could not get a receipt for our payment at check out. Breakfast was very expensive - I tried to get a single yogurt which was priced outrageously at nine dollars! Nine dollars for ONE yogurt! The Starbucks coffee shop was only open from 8 to 10 in the AM. I would have normally expected longer hours for this - say 6 am to 11 am. No other coffee available except single cup coffee machines in the room which were rather cheap and no water was provided for it. So overall, I felt this was an unwelcoming place compared to other hotels at which we have stayed. Mostly concerned about making money and not about providing good service to its guests. To be denied the military discount was especially troubling. It seemed every time they denied you something, they offered free cookies which seemed kind of silly to me.