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Reviews of Juniper Springs Resort

3.5 out of 5
Juniper Springs Resort
4000 Meridian Blvd, Mammoth Lakes, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 794 out of 1248 reviews" "
Rating 8 - Good. 254 out of 1248 reviews" "
Rating 6 - Okay. 117 out of 1248 reviews" "
Rating 4 - Poor. 52 out of 1248 reviews" "
Rating 2 - Terrible. 31 out of 1248 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Mammoth! Plenty of outdoor activities!
Stayed 1 night in May 2024

4/10 Poor

alex, Brea

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although the property is smoke free resort, i had neighbor tenants smoking weed and cigarettes. Ashes all over our balcony in the morning. They need to enforce the property policy much more strictly.
Stayed 2 nights in May 2024

10/10 Excellent

Marvin

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great condo! We could walk less than 100 feet to ski run.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good price, close to the mountain, staff super helpful. Our fireplace wasn’t working and the front desk gentleman came to the room at 1am to help troubleshoot the problem. Awesome place to stay!
Stayed 2 nights in May 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what the pictures stated. Also no ac , room look like from the 90s with pealed furniture. Not worth paying $242 plus a night.
Stayed 1 night in May 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fireplace and balcony!
Stayed 2 nights in May 2024

10/10 Excellent

dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Maylen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious with kitchen. Close to town and two supermarkets. Public area carpeting could be upgraded, but it is a ski resort so gets lots of wear. Overall good value.
Stayed 2 nights in May 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and facilities.
Stayed 2 nights in May 2024

8/10 Good

Danielle

Travelled with partner
Liked: Staff & service
Stayed here April 26th through the 28th. Hayden at the front desk was friendly and very energetic! He also gave recommendations on dining! The room was cute, the only thing was when we went into the bathroom it smelled like pee. Opened the toilet seat and there was pee in the toilet. Also checked the bedding out ( I always do when checking in) there was what looked like a stain on the sheet. So I asked housekeeping for a new one. Once I removed the sheet there was another stain in the exact same place but more visible! Idk if the sheets were changed or just straightened up before we checked in. I used to work in housekeeping so I know sometimes the bedding isn’t always changed out which is why I always check. Called down to front desk, spoke with Hayden again, he apologized and sent housekeeping up with new linen. Other than that it was a good time.
Stayed 2 nights in Apr 2024

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed at the resort before and have enjoyed it. Everything from the resort perspective was great. Each unit is individually owned. We stayed in unit 217 this year and I would not recommend it. Cable TV didn’t work and the couch was very uncomfortable. After skiing and going out with friends I like to relax and watch a hockey game. The couch was so uncomfortable. I just couldn’t relax. If the owners make changes I would stay in the unit until then, “no.” The leather sofa is just terrible. Resort is always good though.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At first glance, the condo looked good, but it wasn't a home run. The kitchen sink didn't drain. The Freezer motor was so loud it woke us up at night. The kitchen utensils were lacking. I used a metal cake server to flip my eggs. The location and property were nice. The staff was great!
Stayed 2 nights in Apr 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were perfect!!
Stayed 3 nights in Apr 2024

10/10 Excellent

William, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things being equal - Juniper Springs is hard to beat - well stocked kitchen, professional staff, bus stop, well maintained facility & an equipment locker - we’ll be back!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tyler

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

LIANG

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Upon our arrival, everything seemed promising. The room was spacious, clean, and well-appointed. However, our first night was disrupted by a persistently beeping fire alarm (definetly no one was smoking, and even no one was cooking). Despite calling the front desk promptly, the response was lackluster. The maintenance person who arrived was unable to resolve the issue and simply removed the alarm, promising a replacement the next day. Regrettably, the promised replacement never materialized. Despite repeated calls to the front desk, no solution was offered, and no apologies were extended for the inconvenience caused. The lack of urgency or concern from the staff was disheartening. Furthermore, simple requests such as trash bags and dishwasher detergent were overlooked multiple times. Despite our reminders, these basic amenities were never provided, leaving us to improvise and manage without.

10/10 Excellent

MAROUEN

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SKI IN SKI OUT BEST HOTEL IN MAMMOTH
Stayed 2 nights in Apr 2024

10/10 Excellent

Anssi, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Very convenient next to the Eagle lift. Underground parking.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great upscale property with good amenities. Those amenities included a large spa in the pool area, a parking garage, close access to lifts, well maintained property, and professional staff members. Looking forward to our next visit!
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. Room had a nice view. No breakfast or restaurants onsite. Overall good experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2024

10/10 Excellent

FNU SHABARESHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Cant beat 2 min walk to Eagle Express
Stayed 4 nights in Mar 2024

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Mar 2024

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location of the property is excellent for skiers, and the condition of the property is not bad.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

marisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Eagle lift: basically “ski-in , ski-out”. Love the in-door parking. Good hot tubs
Stayed 5 nights in Mar 2024

10/10 Excellent

Dave, Atascadero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juniper Springs provides easy access to Mammoth Mountain without all the hustle and bustle of the other lodges.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was missing a bathroom trash can, and they were lacking plastic trash bags. We ended up using our own plastic bags instead of calling for more supplies. In addition, a lot of kitchenwares were worn and/or missing. For example, the large pot lid was missing; one of the pots was rusted; no kitchen scissors etc. Other than that, the place was pleasant.
Stayed 2 nights in Feb 2024

8/10 Good

Arash, Huntington Beach

Stayed 4 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here! Easy access to Eagle lodge and lifts.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A nice place to stay but there are some issues.
We love the resort but the last couple of times we have visited parking has now become an issue. We have a lifted Toyota tundra and the resort used to set aside oversize parking on level one. They have done away with this or are not enforcing it because the last two times we have gone it’s been a real struggle to park the truck. I wish there was a way to request oversize when you reserve your room and for them to inform patrons upon arrival that they have 2 parking garages and if you don’t have an oversize tag to not park in oversize spaces. The last time we were there we were told to park outside in the lot across the street on the night a giant snow storm was coming. This is after showing them 3 regular size vehicles were parked in oversize. Also the last couple of times we have stayed the rooms given to us were in bad shape. They need to stay on top of maintenance and make sure the rooms look presentable. At the price you’re paying to stay beds and couches should not be worn down.
Stayed 1 night in Feb 2024
Response from Sergio on 15 Feb,2024
Dear Guest, Thank you for your review. The HOA recently changed the parking policy to ease parking enforcement, as we received numerous complaints from small car owners getting notices for parking in large, oversized spots. However, oversized parking remained as such, and large vehicles can still park in those oversized parking spots using a standard parking permit. I apologize that all oversized parking spots were occupied when you were here.Regarding the quality of the rooms, some are better than others since we have homeowners who are more involved than others. We share feedback like yours with the owner of the specific unit to encourage them to upgrade. Please share the unit number you were in so I can assist the homeowner.Please get in touch with me directly the next time you are ready to come back, and I will make sure to assist you with a nice room and parking spot for your oversized vehicle. Best, Sergio Moreno General ManagerJuniper Springs Resort

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent experience. The staff was superb.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
A gorgeous property with amazing staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dave

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ski in ski out was greatnot! They also issued us a day parking pass for the day we arrived which was huge. That day Mammoth received 39 inches of snow. and it was great to boot up in underground heated comfort and not having to deal with digging out at the end of the day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Dave, Atascadero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it!
Stayed 2 nights in Jan 2024

10/10 Excellent

Srisaang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Clay

Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

nadine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024