All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 418 out of 1003 reviews" "
10 - Excellent
418
Rating 8 - Good. 369 out of 1003 reviews" "
8 - Good
369
Rating 6 - Okay. 139 out of 1003 reviews" "
6 - Okay
139
Rating 4 - Poor. 36 out of 1003 reviews" "
4 - Poor
36
Rating 2 - Terrible. 41 out of 1003 reviews" "
2 - Terrible
41
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Robert
Travelled with partner
5 May,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Booked us in a room right next to one that was being remodeled but we did not want to listen to drilling all day. Your limited parking should also let people that they have to park on a busy street.
Response from City Garden Suites Hotel General Manager on 3 May,2024
Dear Yen,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 24 Apr,2024
Dear Joseph,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 19 Apr,2024
Dear David,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
the neighborhood is so slum like and dirty. The sidewalks are uneven and pollution and squatters stay around and sleep at night. The Tv has no cable , and has those TV Apps which is so much hassle. Give me a 1980's style remote with simple buttons. Plus the remote for the cheap ac is not working. Plus dont ever use the same hotel key card to charge to room. hotel needs to be condemned. The whole city block needs to be modernize . Which is so slum like. never again City Garden
reynaldo
Stayed 4 nights in Apr 2024
Response from Hotel General Manager City Garden Suites-Manila on 19 Apr,2024
Dear Reynaldo,Greetings from City Garden Suites-Manila! Thank you for sharing your concerns about your recent stay. We are sorry to hear that you were dissatisfied with the neighborhood and the condition of the hotel. We strive to provide a safe and comfortable environment for our guests and apologize for any inconvenience caused by the uneven sidewalks, pollution, and the presence of squatters. Regarding the TV and air conditioning remote, we understand the preference for simplicity and reliability, and we apologize for the issues you encountered. We will review the remotes' functionality and ensure they meet our guests' needs. Additionally, we apologize for any inconvenience caused by the hotel key card system. We value your feedback and will use it to improve our facilities and services. We hope you will reconsider staying with us in the future, as we continuously work to enhance our guests' experiences. Thank you for your honest feedback.Sincerely,
8/10 Good
Brenilyn
13 Apr,2024
Brenilyn
Stayed 3 nights in Apr 2024
Response from City Garden Suites-Hotel General Manager on 4 May,2024
Dear Brenilyn,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 12 Apr,2024
Dear James,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 12 Apr,2024
Dear Errick Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites-Hotel General Manager on 10 Apr,2024
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 10 Apr,2024
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
I like the strategic location of the property.
Nothing I didn't like about it except for the minimal thing on room entertainment facility specifically the tv local station. Only internet was its source.
DALMACIO
Stayed 4 nights in Apr 2024
Response from City Garden Suites Hotel General Manager on 7 Apr,2024
Dear Dalmacio Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 2 Apr,2024
Dear Valerie Joy,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
All the employees are exceptional specially kevin,Rochelle. Shiela.joven.kervin.marcelo.dexter.edcyl.everly.
Vhyn.marjorie.im glad to see princess.
Romeo
Stayed 2 nights in Mar 2024
Response from City Garden Suites Hotel General Manager on 2 Apr,2024
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
6/10 Okay
RANDY
Travelled with family, Business traveller
1 Apr,2024
Liked: Cleanliness, staff & service
Keep up the good work!
RANDY
Stayed 1 night in Mar 2024
Response from City Garden Suites Hotel General Manager on 1 Apr,2024
Dear Randy,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 1 Apr,2024
Dear Matthew,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
6/10 Okay
Mark Spencer
Travelled with family
18 Mar,2024
Liked: Staff & service
Disliked: Cleanliness
The property is great except the Bed. Theres a hair all over one of the bed .looks like it didnt change at all.i did not complain because i don't want to waste my time.
Mark Spencer
Stayed 2 nights in Feb 2024
Response from Hotel General Manager City Garden Suites-Manila on 18 Mar,2024
Dear Mark Spencer,Greetings from City Garden Suites-Manila! Thank you for providing feedback on your recent stay. We're delighted to hear that you found our property great overall. However, we apologize for the cleanliness issue you encountered with one of the beds. This does not reflect our usual standards, and we regret any inconvenience caused. Our housekeeping team strives to maintain the highest standards of cleanliness, and we will address this matter immediately to ensure it does not recur. We understand your reluctance to raise the issue during your stay, but please know that your comfort and satisfaction are our top priorities. If you ever encounter any issues in the future, please don't hesitate to inform us so we can address them promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing to stay with us.Sincerely,
The hotel was very nice clean the staff had a great attitude in general. The breakfast was excellent all you can eat!! The only problem was during the night there was quite a bit of noise outside the room in the corridors.
anthony
Stayed 2 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 16 Mar,2024
Dear Anthony,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Likewise, thank you for mentioning the noise you encountered. Rest assured that we will check where it might came from. It probably a noise made by a group blocked on the same floor as yours. We will consider this blocking set up in the future.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
FERMIN
16 Mar,2024
Liked: Property conditions & facilities
FERMIN
Stayed 2 nights in Mar 2024
Response from City Garden Suites Hotel General Manager on 17 Mar,2024
Dear Fermin,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Manila-General Manager on 16 Mar,2024
Dear Audra,Greetings from City Garden Suites-Manila! We appreciate your feedback and we're eager to understand your specific concerns to address them effectively. Your rating is important to us, and while we're pleased you took the time to share your experience, more detailed feedback would greatly assist us in making necessary improvements. Please feel free to provide specific details about your concerns. This information will be instrumental in our efforts to enhance our offerings and better cater to our guests' preferences. We value your input and strive to provide a delightful experience. Thank you for choosing our hotel, and we look forward to the opportunity to address your concerns and exceed your expectations in the future.Sincerely,
10/10 Excellent
Angeli
Travelled with family, Business traveller
9 Mar,2024
The food is masarap and budget friendly and the staff is so courteous..
Highly recommended.
Angeli
Stayed 2 nights in Mar 2024
Response from City Garden Suites Hotel General Manager on 9 Mar,2024
Dear Angeli,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Corazon
3 Mar,2024
Corazon
Stayed 2 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 25 Mar,2024
Dear Corazon, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,
Staff friendliness, clean spacious rooms, breakfast is really good, would stay gain.
Recommend to others
Ronald
Stayed 1 night in Feb 2024
Response from City Garden Suites Hotel General Manager on 2 Mar,2024
Dear Ronald,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
8/10 Good
Efren
28 Feb,2024
Efren
Stayed 2 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 25 Mar,2024
Dear Efren, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,
Disappointed there was no complimentary bottled water. As a foreigner, I avoid all water unless it is bottled. Have had bad experience in the past.
Generally a good stay.
Joseph
Stayed 5 nights in Feb 2024
Response from Hotel General Manager City Garden Suites-Manila on 28 Feb,2024
Dear Joseph,Greetings from City Garden Suites-Manila! We appreciate your feedback on your recent stay. While we understand your concern about the absence of complimentary bottled water, we want to assure you that our decision to move away from bottled water is a contribution to minimizing waste and promoting sustainability. Our priority is to provide clean and safe drinking water for our guests, and we ensure that the water from the dispenser undergoes regular quality checks to maintain its cleanliness. However, if you still prefer bottled water, it is available from the mini-bar item list at a minimal cost. We apologize for any inconvenience this may have caused and appreciate your understanding. We're pleased to hear that overall, you had a good stay with us, and we hope to welcome you back for another enjoyable experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing to stay with us.Sincerely,
Safety and cleanliness and also walking distance to my appointment..
Thank you and well see you again 😀
Hoping I can have voucher soon 🙏
Mary Cres
Stayed 3 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 27 Feb,2024
Dear Mary Cres, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 25 Feb,2024
Dear Larry,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
8/10 Good
Irmgard
21 Feb,2024
Irmgard
Stayed 4 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 22 Feb,2024
Dear Irmgard,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 17 Feb,2024
Dear Jay,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Air conditioning is not working properly. Toilet doesn’t flush well
Norlito
Stayed 1 night in Feb 2024
Response from Hotel General Manager City Garden Suites-Manila on 17 Feb,2024
Dear Norlito,Greetings from City Garden Suites-Manila! We sincerely apologize for the inconvenience you experienced during your stay. Your comfort is our top priority, and we regret any discomfort caused by the issues with the air conditioning and toilet. Please know that your feedback is valuable, and we are actively working to address these issues to ensure a more comfortable experience for our guests in the future. Our maintenance team will promptly investigate and resolve the air conditioning and toilet flushing concerns to prevent similar occurrences. We appreciate your understanding and patience while we work to improve. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for bringing these matters to our attention.Sincerely,
Response from City Garden Suites Hotel General Manager on 17 Feb,2024
Dear Alona,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Carlson
16 Feb,2024
Liked: Cleanliness
I would stay again
Carlson
Stayed 2 nights in Feb 2024
Response from City Garden Suites Hotel General Manager on 17 Feb,2024
Dear Carlson,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
8/10 Good
Heidelberg
16 Feb,2024
Free breakfast, nice customer service front desk and restaurant
Heidelberg
Stayed 1 night in Feb 2024
Response from City Garden Suites Hotel General Manager on 16 Feb,2024
Dear Heidelberg,Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,
10/10 Excellent
Jerzy
13 Feb,2024
Liked: Amenities
I booked this for my elderly mom. She definitely loves the olace olus the breakfast buffet is great. Plus factor is the proximity to US embassy.
Jerzy
Stayed 1 night in Feb 2024
Response from City Garden Suites Hotel General Manager on 13 Feb,2024
Dear Jerzy,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard to provide the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 10 Feb,2024
Dear Mary Cres,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Hoby
9 Feb,2024
Hoby
Stayed 2 nights in Nov 2023
Response from City Garden Suites Hotel General Manager on 10 Feb,2024
Dear Hoby,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites-Hotel General Manager on 7 Feb,2024
Dear Byron,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Cristito
Travelled with family and small children, Business traveller
Response from City Garden Suites Hotel General Manager on 6 Feb,2024
Dear Cristito,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
8/10 Good
Rowell
Travelled with group
5 Feb,2024
Liked: Cleanliness, staff & service, room comfort
Rowell
Stayed 1 night in Feb 2024
Response from City Garden Suites Hotel General Manager on 5 Feb,2024
Dear Rowell,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
The hotel is a good find. Good food and very accessible.
Julie
Stayed 2 nights in Dec 2023
Response from City Garden Suites Hotel General Manager on 4 Feb,2024
Dear Julie,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Kenneth
2 Feb,2024
Liked: Amenities
Very clean. Good food.
Kenneth
Stayed 2 nights in Jan 2024
Response from City Garden Suites Hotel General Manager on 2 Feb,2024
Dear Kenneth,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Likewise, thank you for giving us the positive and for improvements in Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 3 Feb,2024
Dear Rommel,Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,
Very Nice convenient friendly staff walking distance to everything
DAVID
Stayed 2 nights in Jan 2024
Response from City Garden Suites Hotel General Manager on 31 Jan,2024
Dear David, Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We work hard to provide our guests with the best service and facilities. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they also send their thanks and regards to you.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
The staff is excellent, especially Ruel. Ruel went above and beyond for me. This man deserves a raise. The other staff was really helpful even helping me get a grab taxi at one point.
The entire hotel looked very clean and well maintained.
The checkout process is a bit chaotic but manageable as long as you are not in a hurry. Just plan on it taking 15 min to check out if they are busy.
The room I stayed in was wonderful except for the bathroom and window view. The window looked out at a wall. Why the architect put the window there and not in the dining area of the room is beyond me. If I leaned out and looked to the left I could see a bit of the city. The bathroom has a tub that is small and hard to stand in because it didn't have a flat bottom and was slick. The hotel did provide one of those rubber mats with the suction cups on the bottom though. They really should just rip it out and put in the standard walk in shower area. The shower did have hot water so that was a major plus.
The food for room service was a bit pricy and things looked like they where a bit too fancy. The portions for the price were small too. However the food was cook right and tasted wonderful.
The included buffet breakfast was nice. I only had one bad day were the eggs were cold like just came out of the refrigerator cold. The coffee was good. Also they had someone making fresh omelets to order.
If you are a smoker or vaper just be aware there is no secure smoking area outside.
Daniel
Stayed 5 nights in Dec 2023
Response from City Garden Suites Hotel General Manager on 30 Jan,2024
Dear Daniel,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Likewise, thank you for giving us the positive and for improvements in terms of our facilities and services. Rest assured that we will work hard to be able to improve all those you mentioned.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from Hotel General Manager City Garden Suites-Manila on 29 Jan,2024
Dear Wayne,Greetings from City Garden Suites-Manila! Thank you for taking the time to share your feedback and ratings with us. We value your opinion and are genuinely interested in understanding your concerns in greater detail. Your input is essential in helping us identify areas for improvement, and we want to ensure that your stay meets or exceeds your expectations. If you could provide more specific details about the aspects that led to the low ratings, such as room amenities, service, or any particular issue you encountered, it would greatly assist us in addressing and resolving these matters promptly. We appreciate your patronage, and our team is dedicated to ensuring your satisfaction. Please feel free to reach out with any additional information you can provide. Thank you for choosing our hotel, and we look forward to the opportunity to better serve you in the future.Sincerely,
Nice and clean..staff were very oriented and kind...
Lovelle
Stayed 3 nights in Jan 2024
Response from City Garden Suites Hotel General Manager on 26 Jan,2024
Dear Lovelle,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
I booked for 3 nights of stay for my parents. I wasn’t there but the feedback was really great.
Good food, staff are very polite, very clean and quiet. They had a great time. The only thing was they had problem with the shower that wasn’t working. But it was immediately fixed when they called.
Overall great experience.
Mary Ann
Stayed 3 nights in Jan 2024
Response from City Garden Suites Hotel General Manager on 25 Jan,2024
Dear Mary Ann,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
10/10 Excellent
Judy
Travelled with group
25 Jan,2024
delicious breakfast, accomodating personnel, nice rooms, accessible to the different churches & most especially very near to St. Lukes Extension. Ideal place to those processing their immigrant US visas
Judy
Stayed 4 nights in Jan 2024
Response from City Garden Suites Hotel General Manager on 25 Jan,2024
Dear Judy,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 24 Jan,2024
Dear David,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 24 Jan,2024
Dear Daisy,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,
Response from City Garden Suites Hotel General Manager on 24 Jan,2024
Dear Corazon,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,