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Reviews of Motel 6 Marion, IL

2 out of 5
Motel 6 Marion, IL
8101 Express Dr, Marion, IL

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 442 reviews" "
Rating 8 - Good. 128 out of 442 reviews" "
Rating 6 - Okay. 83 out of 442 reviews" "
Rating 4 - Poor. 52 out of 442 reviews" "
Rating 2 - Terrible. 61 out of 442 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nang maw

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.
Stayed 12 nights in Apr 2024

10/10 Excellent

Susanne, Marinette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was h go old at our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Prerak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May,2024
Hi Prerak,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service, amenities
The beds were really hard. I wish they would have offered breakfast. Also, we asked for towels several times since the room only had 2 towels and 2 wash clothes and the room had 4 guests. So we had to share towels and rags. I guess we got what we paid for.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2 May,2024
Hi Jennifer, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Vijay

Stayed 2 nights in Apr 2024

4/10 Poor

janis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting this not to be terrible based on others' reviews, but it was just as terrible as other Motel 6's I have unfortunately stayed at. There were roaches in our rooms, which was totally disgusting! One of our rooms had a huge hole in the wall between the bathroom and sleeping area, so there was no bathroom privacy. One room had black stains in the bathtub and bathroom floor. Additionally, the hotel called me the day of my reservation and was trying to get me to give up one of my rooms and use rollaway beds instead. Totally off-putting. Please do not be fooled and stay here. It is NOT GOOD.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

John, Chicago

Stayed 1 night in Apr 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr,2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
It was nicr
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Older facility, but clean and comfortable. Regarding the check- in person, he barely acknowledged we were there and made us wait.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb,2024
Hi Steven,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb,2024
Hi Gerald,Thank you for the excellent review! Maz K.#Team6

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service
Took an hour and a half to check in after being on the road for 14 hrs was a bit much the attendent didn't even speak english so it made it that much worse
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 14 Feb,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't Stay
Not good, place is tore apart
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb,2024
Hi Daniel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Randall

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained hotel. Great customer service. They acknowledge you every time they see you and make you feel welcomed. It snowed here overnight, the sidewalks was clear and salted the next morning. Check in and out very easy. In the morning they only have coffee, as advertised. Continental breakfast would be greatly appreciated.
Response from Brand Experience Team on 30 Jan,2024
Hi Randall, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

ShweYee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's worth the price and Perfect!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan,2024
Hi ShweYee,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Love staying here! The owner is awesome! Been staying with him for 10 years never let me down!
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 17 Jan,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Alicia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found a live cockroach when we walked in the room. Sticky floors. Thin walls.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan,2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 17 Jan,2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Quite & Affordable
Nice, Quite, Affordable.
Stayed 5 nights in Dec 2023

8/10 Good

Greg

Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean. Long black hairs in the bathroom sink when I checked in. Weird holes in the bedding. Vending machines advertised, but couldn't take cards; the card reader was closed with duct tape. Front desk help non-existant. Just some guy wandering around the hallways. Won't stay here again.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan,2024
Hi Andrea,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Good owners.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfort easy to get to
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our check in was fast , staff was courteous and helpful, room was clean, very impressive. Will definitely stay here again.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 29 Nov,2023
Hi Cynthia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
No elevator. Close to airport.
Overall, the motel is dated but it's cost effective. Clean. Furniture is piece meal. Biggest drawback is no elevator. Biggest plus right next to Veterans Airport.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov,2023
Hi TravelerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Dustin

Stayed 1 night in Nov 2023

10/10 Excellent

Cee

Stayed 1 night in Nov 2023

4/10 Poor

Alyson

Business traveller
Disliked: Property conditions & facilities
BAD
The sheets smelled like they were washed with stinky old lady perfume. Anything made of metal in the room was rusted. The sheets were also stained. The grout was falling out from between the shower tiles. All the repairs looked like they were half assed. And a weird window between bathroom and bedroom.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov,2023
Hi Alyson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was very helpful. Room was very clean and comfortable. Dining options close by. Inexpensive.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 15 Nov,2023
Hi Sharon, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Howard

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Sondra

Disliked: Property conditions & facilities
The room was cold, probably first cold day of Fall, and I never could get it to warm up. Manager was always in the back office so I wasn't able to let him know as I passed by.
Stayed 2 nights in Oct 2023

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little concerned this motel didn't have a better rating. It was like 6.8 on hotels.com. Glad I took a chance. This hotel deserves better than that. Clean and safe are my biggest concerns and it was just that. Very comfortable as well. Check-in and check-out gentleman was nice. It does not have extra amenities such a pool and breakfast but clean, safe, comfortable. Will stay again if in the area. (I want to add I stayed here back in 2019 and didn't like it. Dirty looking, smelled like smoke. I would not have booked it this time if I had realized it. I don't know if new management or what but it's good now)
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Renee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great manager
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 26 Oct,2023
Hi Jose,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

kristine, Denver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price and area.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 10 Oct,2023
Hi KristineWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Misty

Liked: Staff & service, room comfort
Title
Found a roach but other then that i cant complain. Some breakfast would have been nice!!
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 3 Oct,2023
Hi Misty, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice owners, definitely best around for the price
Stayed 5 nights in Sep 2023

6/10 Okay

Cee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Clean, basic accommodations. Comfy bed. However,Towels should be replaced.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept,2023
Hi Cee,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I go back
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept,2023
Hi Earl,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Chandra

Travelled with family and small children
Liked: Cleanliness
The room had us sweating most of the stay because the ac wasnt turned on. And it was like a sauna
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffvwas horrible
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 23 Aug,2023
Hi Michele,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service dogs
My friend & I were traveling with our dogs, she had 1 & I had 1 plus a service dog. There was a 2 pet limit, but the service dog does not count as a pet & all stay free. The property manager wanted make us get 2 rooms or pay a pet fee. He absolutely would not listen about the laws on service dogs. I finally had to tell him he was breaking a federal law by trying to count the service dog as a pet & trying to charge for it. Also that he was harassing me over my service dog which was also breaking a federal law. And when I told him I would be taking legal action against him if he did not give us our ONE room & not charge us for the service dog, he finally shut up & checked us in. ALL hotel employees should know the laws on service dogs & that it is a federal offence if they break them.
Stayed 3 nights in Aug 2023
Response from Nancy Y. on 17 Aug,2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
All I can say is just DON'T!!!
Requested an accessible king room. Was given a regular twin room on the second floor. No elevator. How anyone thinks this accessible is beyond me. 3:00 in the morning, people screaming, pounding on doors and fighting in the hall for an extended time. The smell of weed was OVERWHELMING. Had a good stay last year, but will NEVER stay here again.
Stayed 3 nights in Aug 2023

4/10 Poor

Hayley

Stayed 1 night in Jul 2023

8/10 Good

Patrick

Stayed 2 nights in Jul 2023