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Reviews of Holiday Inn Express & Suites McAllen - Medical Center Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites McAllen - Medical Center Area, an IHG Hotel
1800 S 6th St, McAllen, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 847 reviews" "
Rating 8 - Good. 144 out of 847 reviews" "
Rating 6 - Okay. 46 out of 847 reviews" "
Rating 4 - Poor. 19 out of 847 reviews" "
Rating 2 - Terrible. 21 out of 847 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient for our needs,
Stayed 1 night in May 2024

8/10 Good

Rita, Saltillo

Great location! And friendly staff!
Stayed 1 night in May 2024

10/10 Excellent

Clifton

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality service
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel De Jesus Ortiz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A lot of food underneath the sofa bed. Bathtub handle doesn’t work well.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was awesome very friendly and pleasant. Will definitely book this hotel again.
Stayed 1 night in Mar 2024

10/10 Excellent

Humberto C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación y amenidades de las instalaciones.
Stayed 2 nights in Mar 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good! Auto pancake maker.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2024

10/10 Excellent

GOWTHAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good and clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Aresha

Stayed 3 nights in Feb 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service
Nice hotel. Elevators were great. Breakfast and coffee, too. Shower wasn’t the best. Plugs for phone charging were iffy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bryson Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated being close to the hospital.
Stayed 2 nights in Feb 2024

10/10 Excellent

DULCE

Stayed 2 nights in Jan 2024

8/10 Good

Dennis

10/10 Excellent

Gerardo, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está super limpio, miy amplios los ciartos y muy moderno, parece nuevo. El desayuno es muy bueno, con opciones diferentes como roles de canela y máquina para hacer hot cakes. Tpdp excelente, solo el wifi en el piso 3 tenía señal muy débil.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rita, Saltillo

Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and beds were comfortable.
Stayed 2 nights in Jan 2024

2/10 Terrible

karla c

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel tiene pesima limpieza!! Entras al cuarto y parece que trapearon con cabellos!!
Stayed 1 night in Jan 2024

8/10 Good

Benicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel very clean. Front desk were very nice.
Stayed 6 nights in Dec 2023

6/10 Okay

Joanna

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience here!
Stayed 5 nights in Dec 2023

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness of the facility. Dove body wash, shampoo, conditioner and lotion were amazing:)

10/10 Excellent

Sylvia

Stayed 1 night in Dec 2023

10/10 Excellent

Richard Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well appointed. No deferred Maintenace. The breakfast buffet was disappointing but adequate. Food was luke warm and not very tasty. They offer a 24 hour coffee service that is a very nice amenity. Very good location near everything McAllen has to offer. Plenty of parking and an attractive building.
Stayed 1 night in Dec 2023

10/10 Excellent

Josue

Stayed 3 nights in Dec 2023

10/10 Excellent

Rodolfo

Stayed 2 nights in Dec 2023

10/10 Excellent

GILDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Keri

Liked: Cleanliness

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable but no water temp control
Room was very clean, beds were comfortable. Only had issues with the plumbing. Bathroom had trouble flushing every other time because the tank wouldn't fill and the shower was either cold water or burning hot water. For some reason the water didn't mix.
Stayed 1 night in Dec 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marijose

Stayed 1 night in Nov 2023

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everthing was fine, we missed the coffee maker in the room and the toiletries as well.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable 5-Day Trip
We enjoyed our stay here. The beds were comfortable, great location and there is spacious laundry facilities. They forgot housekeeping one day, but not a big deal. The facility was clean and employees were hospitable.
Stayed 1 night in Nov 2023

10/10 Excellent

Yoandra

Stayed 1 night in Nov 2023

10/10 Excellent

Yesenia

Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay there although I was curious as to why they didn't put a coffee maker in my room. They seemed to think that people would want to come down to the lobby for a cup, which didn't make much sense. The staff did provide me with a coffee maker when I asked for one, which was very much appreciated.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rita, Saltillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because it is very quick to get to the Payne arena and Mall
Stayed 1 night in Oct 2023

10/10 Excellent

Severo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close 2 the mall
Stayed 1 night in Oct 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated!
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo
I have stayed here before and I just love the fact of always clean and good service
Stayed 1 night in Oct 2023

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Hugo

Stayed 1 night in Oct 2023