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Reviews of Le Polonia Hotel & Convention Medan

4 out of 5
Le Polonia Hotel & Convention Medan
Jl. Jend. Sudirman No. 14, Medan, North Sumatra

Reviews

6.0
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Santo

Travelled with family
Stayed 2 nights in Jun 2023

8/10 Good

HISHAM

Disliked: Staff & service
NO MY CHOICE AGAIN
The services - Please dont talk - the worst
Stayed 1 night in Jun 2017

6/10 Okay

yz, albuquerque,NM,USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad location for a 4 star hotel
1. Hotel facilities is very old 2. Shower water temperature is not stable. Can be from hot to cold in a second 3. Hotel stuffs are friendly. 4. Hotel location is inconverniant to anything. Have to take taxi to anywhere 5. Breakfast selection is for locals only.

10/10 Excellent

Khairunnisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Harry

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Have 2 rooms. One has bed bugs. The extra bed in the other room collapsed in the night. Folks can't sleep well during the stay.

4/10 Poor

farid

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

robert, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, idéal for 2 days Swimming pool good
Stayed 2 nights in Sep 2017

8/10 Good

AHMAD NORDIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ini adalah kali yg kedua saya menginap di hotel polonia. Sangat menyenangkan dgn staff yang amat ramah dan membantu. Mudah utk kemana dan kayanan bagus dan cepat.

2/10 Terrible

旅遊業, 香港馬來西亞

Disliked: Staff & service, property conditions & facilities, room comfort
管理不善, 不重視顧客, 為降低成本, 淪為二星半. 早餐不如三星, 用具殘舊損.
入住Club級無冷氣房, 由下午投訴許多次至晚上, 都沒處理, 晚上九時後要求酒店換房, 換了房再等冷氣, 還是Sauna房, 還要求住客降級住同是冷氣不足的房間, 事因網上付款價格底, 經爭取, 到23:30才肯把同級有冷氣的吉房供給, 由中午入住酒店到晚上要花一整天才可得到應得的房間, 有正常的房間留存, 不知這是酒店嗎? 告知住房為非吸煙房, 但房內安放煙灰缸?

6/10 Okay

agus

Liked: Staff & service
layanan bagus
Hotel yg nyaman

6/10 Okay

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