PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Spectacular Room - European Plan | |||||||||||||||
| |||||||||||||||
| Wonderful Room - European Plan | |||||||||||||||
| |||||||||||||||
| Fantastic Suite - European Plan | |||||||||||||||
| |||||||||||||||
Awards and Affiliations
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Located in Mexico City's tree-lined Polanco neighborhood, the distinctive W Mexico City is across the street from the National Auditorium and two blocks from upscale shops such as Armani and La Scala on Presidente Masaryk Avenue.
Minimal, Zen-inspired design is coupled with the hotel's signature red, white, and black color scheme. The open-concept lobby includes a daytime lounge that transforms into an energetic nightclub at night. The AWAY® Spa provides a relaxation pool, adobe sauna, spa tub, steam room, juice bar, and well-equipped fitness center.
Solea, W's signature restaurant, specializes in innovative, contemporary presentations of coastal seafood. Room service is available 24 hours a day.
Wireless Internet access (surcharge) is available throughout the hotel, and a business center provides high-speed Internet access, printing, faxing, shipping, and other services (surcharges).
Rooms
The 25-story W Mexico City has 237 guestrooms featuring ultra-modern decor and cherry walls. All-white W designer feather beds include pillowtop mattresses, down duvets and pillows, and 350-thread-count cotton linens.
Entertainment amenities include DVD players, CD players, and plasma TV with pay movies, premium channels, and video games (surcharge). Minibars stock a variety of beverages and snacks.
Rooms also offer wireless Internet access (surcharge), multi-line cordless speakerphones, and oversized desks. Complimentary newspapers are delivered daily.
Most guestrooms with king beds have walk-in shower rooms with hanging hammocks. Rooms with queen beds have shower/tub combinations. All bathrooms feature bathrobes and lemon-and-sage Bliss Spa bath amenities.
Room Amenities
Dining
Solea - Signature restaurant on the first floor, featuring W's vibrant red, black, and white color scheme. Outdoor terrace and private dining rooms. Contemporary coastal seafood dishes, steaks, and salads. Breakfast, lunch, dinner, and Sunday brunch served.
The Whiskey - Colorful lounge in a lobby without walls. Equally colorful signature drinks. DJ music Wednesday-Saturday nights. Light meals. Open from midday to late night.
Room service - Available 24 hours.
Recreation
W Mexico City's AWAY® Spa offers about 636 square meters (6,850 square feet) of space with views overlooking the treetops of the surrounding Polanco neighborhood. Amenities include a relaxation pool, adobe sauna, spa tub, steam room, and juice bar. AWAY® Spa offers aromatherapy, body, and facial treatments as well as massages. The fitness center provides free style weights, integrated weight system, treadmills, elliptical trainers, stair machines, stationary bikes, and a variety of circuit-training equipment.
Chapultepec Park, four km (2.5 mi) from the hotel, encompasses 647 hectares (1,600 acres) of woods, fields, playgrounds, and artificial lakes with rental rowboats. The popular park also houses a zoo and several museums.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 62) · See more W Mexico City reviews
out of 62 reviews
“Outstanding”
This is a great, modern and trendy hotel at a fabulous location. The service is superb, the rooms are incredibly spacious, as well as the bathroom area. I would definetely come back!
“Hammock in the shower!!!”
Excellent modern hotel, best bathroom ever, great design and service. Also located in the beautiful area of Polanco... Great experience overall. The only problem you will find (same as in any starwood hotels property) is that the internet is not free in your room.
“Great stay and area”
1st class from staff when you walk in, to any small needs, as they are met with positive energy. It is expensive but it is in palanco. Room was wonderful if you like modern. Open shower overlooking the city - very exhilarating. Bars and terrace restaurant for eating are wonderful.
“Consistently excellent quality and service”
Another wonderful stay at a W hotel--first in Mexico City. Great location near Chapultepec museums and restaurants--and otherwise a safe area. Great service--great home away from home. As with other Ws, it seldom feels like one is staying at a hotel when at the W; rather, it's like staying in a trendy friend's guesthouse. One caution: the Towncar taxi cabs the hotel likes to steer people to are not the most efficient way to travel to remote areas of the city; on one occasion, our driver got lost and couldn't locate our destination.
“The best !”
It was a great experience, great room ,great service, they care
“i would stay here in mexico city”
antastic hotel. great room, even better shower (there is a hammcok in it). service is friendly and relaxed. the neighborhood is very safe and if you like starbucks, there is one just down the block.
“Can't wait to go back!”
You can't go wrong with the W Hotel in Mexico City.
“Great option in Mexico City”
I think this hotel is a great option in Mexico City but it also has some details to pay attention. On one hand, it has a great location in a beautiful neighborhood and Presidente Masaryk Av., where local coffe shops, restaurants, pubs and retail stores converge, is only two blocks away. In addition, Chapultepec Park, Auditorio Nacional, Rufino Tamayo and Museo Nacional de Antropología are just behind the hotel (within walking distance). La Condesa and Roma neighborhoods are less than 10 minutes by taxi. Another plus is the bar! You can have your drinks in a fancy place with good music. On the other hand, guests should be aware that the walls of the rooms are not really "thick". My last night there were a kind of party in the next door and the music sounded too loud. However, the problem was solved with a call to the reception desk (they are really helpful). I really recommend this hotel for your next stay in Mexico City. In my personal point of view, the advantages outweigh the disadvantages.
“One of the best hotels in the city”
I really loved this hotel, the room was excelent, with a magnificent view an extraordinary service, definetively I will go back. They have an amazing service, they do something called whatever-whenever and you can ask for whatever you want and they send it to your room. The room design is excelent, with a very nice furniture, the place where it is located is one of the most trendy areas in Mexico City, you have near the hotel the nicest bars, restaurants, etc.
“Stylish and comfy”
The W in Mexico City is my favorite hotel in the world, so far. Beautiful design, elegantly comfortable and a very attentive staff to make sure everything is the way YOU want it. The in-room hammock is wonderful.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 62) · See more W Mexico City reviews
The preferred airport for W Mexico City is Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 11.6 km / 7.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
