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Reviews of The Pfister Hotel

4.5 out of 5
The Pfister Hotel
424 E Wisconsin Ave, Milwaukee, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1052 out of 1296 reviews" "
Rating 8 - Good. 136 out of 1296 reviews" "
Rating 6 - Okay. 54 out of 1296 reviews" "
Rating 4 - Poor. 29 out of 1296 reviews" "
Rating 2 - Terrible. 25 out of 1296 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at the Pfister. Will definitely return.
Stayed 3 nights in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area of the hotel. Just a little loud with the renovations that are going on.
Stayed 2 nights in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 Excellent

Gregory Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rich history and old school charm. The art and the decor was top notch.
Stayed 5 nights in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 23 Apr,2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 Excellent

Patrick Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Service Mangement on 23 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great views of the city, comfortable beds
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Artur, Chiacgo

Amazing hotel, world class all the way
Stayed 1 night in Feb 2024
Response from Guest Services Mangement on 19 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Olguin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give this place a higher rating. Service was amazing and the experience was as good as it gets.
Stayed 1 night in Jan 2024
Response from Guest Services mangement on 16 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love exploring MKE! The Lake, the Arts, & Dining options ALL are excellent. This, coupled with an easily walkable downtown, make for one of our favorite cities. The iconic Phister is located in the heart of it all. We try & stay here every chance we can. The staff go out of their way to serve you ensuring time spent at their property is memorable in the best possible way. We’ll be back soon!
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 16 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Justine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful. The hotel itself was different and had a great vibe to it.
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 16 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 16 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beautiful place. Jack behind the front desk enhanced our stay enormously. Very fine people. Thx Al
Stayed 2 nights in Apr 2024
Response from Guest Services Mangement on 15 Apr,2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to host you again soon!

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with a welcoming staff, fun bar and delicious breakfast at the cafe! Room was stunning with high quality finishes! Would absolutely stay here again!
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 15 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely historic hotel in a great location for walking to sights and venues downtown. The real star was the wonderful staff who went above and beyond to ensure our experience was lovely. Very good food as well.
Stayed 3 nights in Apr 2024
Response from Guest Services Mangement on 15 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is stunning. The staff was so accommodating. great stay.
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 12 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon.

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything FIVE star!
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 12 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a last minute reservation due to the weather and I couldn't have been happier with my stay at the Pfister. The woman at the front desk (her name started with a D) was so beyond accomadating. I needed to extend my stay due to the weather and she made sure my room was cleaned, and I was able to stay in the same room. She even gave me a coupon for a free coctail. I was delayed getting home and anxious but the staff here was a 10/10 and I can't wait to return. I also want to thank the wonderful woman who worked the happy hours in the lounge on floor 23. She was so hospitable and welcoming. If you haven't stayed at this historic gem of a hotel put it on your bucket list!
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 8 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

John, Kalamazoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and historic hotel, convenient location. Friendly staff.
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 8 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pfister is an icon. Elegant. Historic. Refined. Yet I always feel at home here.
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 8 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Mark, Escalon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the lounge were excellent, Ellie was our waitress, and she is 5 Stars. Piano player was excellent. Tacos from the bar are BAD. They are cold rare fish. I would cut them from the menu
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 8 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel loved
Stayed 2 nights in Apr 2024
Response from Guest Services Mangement on 8 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

ANNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dina at front desk
Stayed 2 nights in Apr 2024
Response from Guest Services Management on 7 Apr,2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pfister is our preferred hotel to stay at while hanging out in Milwaukee. Love the vibe in the lobby bar (Ellie is the best!). Every person that works there seems genuinely happy and friendly providing unmatched service. 10 stars!
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 7 Apr,2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Fia

Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 5 Apr,2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 Excellent

Rhonda

Stayed 1 night in Jul 2023
Response from Guest Services Mangement on 28 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 23 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

10/10 Excellent

Victoria

All great
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 12 Apr,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2024
Response from Guest Services Mangement on 4 Apr,2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional, from the food options, to safety, to customer service. We really enjoyed our stay. The only issue is I have a bad back and the spring mattress was a bit much but that is any hotel with a bad back!
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 4 Apr,2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

10/10 Excellent

Julie, Wheaton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 21 Apr,2024
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We are looking forward to seeing you again soon.

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Beautiful lobby. Friendly staff. Walkable location.
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 4 Apr,2024
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to host you again during your next trip to Milwaukee.

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and full of history
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Ricki, Wien

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Dave

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Everyone very friendly. Ask for it and they will make it happen
Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Missy Van

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 4 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 4 Apr,2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to stay in one of the newly renovated rooms and it was very well appointed, clean (obviously), and extremely quiet. It was great. Room service was great and the TVs were large w great channel selections. Well done Pfister. We’ll be back again.
Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere was amazing.
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Pfister! High end experience, spa was incredible, beds so comfortable, and just a fun vibe. Absolutely gorgeous property.
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 31 Mar,2024
Thank you for your wonderful review! We take pride in our customer service standards and it brings us great joy to hear when a guest has an extraordinary stay. We hope to see you again soon!

4/10 Poor

Pat

Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 19 Apr,2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Wendy

Travelled with partner
Lovely hotel with pleasant and helpful staff. We really enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 30 Mar,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff - while quite busy at all times - remained professional and courteous.
Stayed 3 nights in Mar 2024
Response from Guest Service Mangement on 30 Mar,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the building is a masterpiece.
Stayed 2 nights in Mar 2024
Response from Guest Services Mangement on 30 Mar,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Daniel, Mazomanie

Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 16 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2024
Response from Guest Services Mangement on 16 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property accessible to everything. Staff was amazing from checkin to lobby bar to anyone encountered throughout the stay!
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 30 Mar,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services Mangement on 15 Apr,2024
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. I am confident it was an uncommon instance and we’ll make sure our team makes the necessary adjustments. We would love to make things right if you give us another chance.