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Reviews of Fitzroy Inn Historic Retreat

3.5 out of 5
Fitzroy Inn Historic Retreat
1 Ferguson Crescent, Mittagong, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 129 reviews" "
Rating 8 - Good. 44 out of 129 reviews" "
Rating 6 - Okay. 11 out of 129 reviews" "
Rating 4 - Poor. 2 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period hotel. I particularly liked the photos and details of the hotels long history. Loved seeing the well in the cellar!

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very comfortable bed and great staff. Stayed 2 nights as we had a wedding there, so convenient. Nice continental breakfast. Lovely big room with sitting area. Coffee machine in our room, plus self serve coffee near reception. Walked 20mins to centre of town to restaurant. Train noisy and the bridge at front entrance was loud and woke us. Some construction going onsite as well. Pleasant stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old residence in a beautiful location. Room and facilities perfect after a long drive from Melbourne.
Stayed 1 night in Oct 2023
Response from john on 31 Oct,2023
So glad your stay was so enjoyable. We hope you will return & stay with us again.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kylie on 11 Sept,2023
Thank you for taking the time to review the Fitzroy Inn, we are thrilled that you enjoyed your stay.

10/10 Excellent

Zoe

Stayed 1 night in Jun 2023

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kylie on 17 Aug,2023
Thank you kindly for your review Alec. We are delighted that you enjoyed your stay at the Fitzroy Inn.

10/10 Excellent

Claire

Stayed 1 night in Aug 2023
Response from Kylie on 11 Sept,2023
Thank your for your review! We are so pleased you enjoyed your stay

10/10 Excellent

Ondrej

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Fitzroy Inn one weekend in July and we had an unexpectedly pleasant experience. We booked the place because it was one of the very few options in the area for staying with our dog (for an extra fee). We would go back even without a dog. The room was impeccably clean, the whole inn has a charming character. We ordered in and ate our dinner sitting by the fireplace in the common room. We read books, played some pool, listened to records on a turntable. Perfect chill evening. The self-guided walking tour of the property (in and out) the next day was interesting and informative. Would definitely go back. Thank you for a wonderful stay!
Stayed 1 night in Jul 2023
Response from Carol on 9 Aug,2023
Thank you so much for your glowing review, we are so happy that you enjoyed your stay with us, we look forward to your next stay with us .

10/10 Excellent

Hang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’re stayed for a Saturday night to see the Borealis In Bowral, I met the lady at reception for check in, she’s wells explain everything .This place has a beautiful garden setting for everyone to relax. Highly recommended
Stayed 1 night in May 2023
Response from Carol on 31 May,2023
We are so happy to hear you enjoyed your stay with us at The Fitzroy Inn Hang, it was a pleasure meeting you.Hope you enjoyed Borealis in Bowral, and we would love to see you at the Inn again, our gardens look fabulous in Spring time.

10/10 Excellent

Armonde

Liked: Staff & service, amenities, property conditions & facilities
The whole stay was perfect. John is a great host and the property is stunning !
Stayed 1 night in Apr 2023
Response from John on 11 Apr,2023
We are so happy you enjoyed your stay, thank you for your kind words we love the history and the beauty of our Inn also. We look forward to seeing you again soon.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, stunning gardens , loved the way the history of the property is acknowledged !! Great breakfast & would definitely stay again 😁👍
Stayed 1 night in Apr 2023
Response from John on 11 Apr,2023
Thank you Barbara we are so happy you enjoyed your stay.We are very proud of our gardens and our beautiful Inn we hope to see you again soon.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet, clean and comfortable. Check in a breeze, with super friendly staff. This history of this place and gardens are amazing

2/10 Terrible

Mia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Paulo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical site. Pet Friendly and we brought our puppy. You just need to bring their bed and an additional $40 per dog per night. It was Comfortable and cozy. Only thing to note is proximity to the Train station and tracks, trains passing and announcements from the station can be heard. Some of the grounds were under repair, but not an issue. Staff were friendly and communication was great. We would stay there again, next time we visit the area.
Stayed 1 night in Jul 2022

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2022

6/10 Okay

Bernadette

Booking was cancelled
Stayed 1 night in Jun 2022

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the entire retreat was just wonderful, very peaceful and intimate. A special thanks to John and James for rescuing me in my hour of need. And to James who so graciously went to get our food order from Zambrero's - and to John for taking us to the train station the following morning. Best of luck running this wonderful retreat!
Stayed 1 night in May 2022

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful setting…..lovely heritage inn
Stayed 1 night in Apr 2022

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything it was one of the nicest rooms we’ve stayed in so spacious and clean
Stayed 1 night in Mar 2022

10/10 Excellent

Ron, Turramurra

Stayed 1 night in Mar 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Welcomed warmly by hosts and their cute dogs. Love the fact that the place has so much history and this history is explained via a self-guided 'walk' throughout the building. Room was comfortable enough, the continental breakfast was welcomed and the location perfect for a visit.
Stayed 1 night in Feb 2022

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Kathleen M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, beautiful grounds
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The school house ground floor room was very spacious and comfortable. In the room is a coffee machine and basic breakfast items. The grounds of the Fitzroy Inn were lovely to wonder around despite it having rained. The public areas in the Inn are lovely, interesting and full of history, though the musty smell was somewhat off putting. I would stay again in the school house rooms.
Stayed 1 night in Jan 2022

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Gardens absolutely stunning. Unfortunately my room didn’t have a window which I found claustrophobic
Stayed 1 night in Jan 2022

10/10 Excellent

Melih

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel in beautiful setting
This is a beautiful hotel in a beautiful setting. Staff were very helpful, they brought in logs (even though it was officially summer it was cool in the evening) and helped us light the fire place. The lounge is beautiful and we had it all to our selves with the fireplace going. Very happy with our stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old historic building, beautiful grounds, friendly staff
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant, very noisy, allows pets to stay in rooms.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A lovely historic inn with pretty gardens. Unfortunately the attractive parts were outweighed by not being able to make the shower run hot water despite reading the detailed instructions about the “old fashioned “ heater and trying for 15 minutes to get something other than a freezing cold shower. After a long day on the road we felt it was inexcusable to not be able to get a hot shower, especially as the inn purports to be an exceptional accommodation choice.
Stayed 1 night in May 2021

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Although fully booked we felt we were the only guests due to space and quality of facilities.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2020

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little holiday
It's in a quiet location, and you can hear a few night trains nearby. I feel like I was in another world. Large, quiet and clean room with a large jet bath. Outdoor tent for wedding receptions and meetings. A well-kept garden will calm your mind. Great for a morning walk. The on-site restaurant is closed for several years. The breakfast package was in the room and it was very helpful.
Stayed 1 night in Nov 2020

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous comfortable inn
Great sized hotel room and the adjoining sitting room with the open fire was fabulous. Lots of space to relax and enjoy the property. Owners were very friendly and helpful.
Stayed 1 night in Sep 2020

8/10 Good

Anthony, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building in wonderful grounds. Lovely room and warm welcome to the inn was received. Hot water system is a bit old and tricky but otherwise wonderful stay.
Stayed 2 nights in Jul 2020

10/10 Excellent

PAULINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, lovely rooms and grounds
Spent a night with my son, enjoyed our stay, lovely rooms, lovely grounds, plenty of rooms to enjoy with fireplaces and games to play. Only disappointment was there a marque on the tennis court, otherwise all good
Stayed 1 night in Jul 2020

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school charm and hospitality
Super friendly vibe and comfortable stay. The fireplaces were exceptionally inviting and cozy for a winter’s night. Would highly recommend a stay, especially if you live old school charm and history.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored historic inn, with wonderful private gardens. Our room was styled in keeping with the house, spacious and comfortable. There was direct access to the enclosed verandah overlooking the garden.
Stayed 4 nights in Oct 2019
Response from chris on 13 Nov,2019
Thank you for positive review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable property with great size rooms and fantastic location. Great lounge with roaring fire beautiful grounds.
Stayed 2 nights in Aug 2019

8/10 Good

Del, Sydney

Liked: Cleanliness
The property is beautiful, and the room we had was comfortable & well appointed. However the gardens need a little bit of attention and the welcome we received on check-in was quite perfunctory. We were very swiftly shown to our room but no description given as to facilities or services. I even had to ask which key was for the external door and later had to go & ask for the Wifi password. This sort of information should be provided on check-in. In addition a brochure in the room described breakfast was available but there was no sign of it the following morning. Fortunately we had brought our own breakfast items with us. Indeed the restaurant on site seemed to be closed all weekend. We enjoyed our stay & loved the open fires in the various lounge rooms but would have appreciated a little more hospitality.
Stayed 1 night in Jul 2019

10/10 Excellent

Bernadette, Yass

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fitzroy Inn is a fabulous historical property. It has been beautifully restored. It is a really fascinating location if you are interested in early settler history. John and Chris are wonderful hosts. We really enjoyed our stay. We will definitely return!
Stayed 1 night in Jul 2019

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property-lovely gardens and great room. Staff serving breakfast commented that we were late at 9.30AM on a public holiday, which I did not appreciate. He said that breakfast was cold, accordingly. Asked us to sit at the one two-seater table that didn’t have forks or glasses, which we picked from other tables. Breakfast food not great - my expectations for breakfast were very different at its price point and knowing Southern Highlands high food standards in general
Stayed 1 night in Apr 2019
Response from chris on 3 May,2019
Hi Jen, thank you for your response. Unfortunately the young lady who was to do breakfast was unavailable to for fill her role. I apologise on behalf of the team member who served you as this is not our usual standard. Regards Chris

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room very clean however the following were very disappointing no tissues, no air conditioning only a fan to try and keep a very hot room cool, could not have the bar fridge cabinet door closed due to overheating of the fridge when turned on. No housekeeping performed during our stay. Beautiful setting very quiet and peaceful but need to lift their game on housekeeping.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Fantastic old home Beautifully renovated Great service
Stayed 1 night in Dec 2018

8/10 Good

Grandma, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and convenient and we will stay again. Look forward to trying out the bigger rooms next time as we had the very cosy loft. Beautiful grounds and lots of places to sit in the gardens.
Stayed 3 nights in Nov 2018

10/10 Excellent

Brett, Central Coast, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Well-Renovated, Historic Building
Wonderful Victorian common areas, comfortable newly renovated rooms, atmospheric breakfast room with a good continental style breakfast, quality cereals, bread, jams, teas and coffee.
Stayed 1 night in Sep 2018
Response from chris on 13 Sept,2018
Hi Brett, thanks for the props. Hope to see you soon Chris.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
. Very friendly owner made us feel right at home Great to stay at a place with all that history.
Stayed 1 night in Sep 2018
Response from chris on 13 Sept,2018
Thank you for your gracious response.

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
We had a lovely stay here. The room was huge and beautifully presented. The gardens on the property are stunning and the main house is gorgeous. The Fitzroy would be a beautiful place for a wedding!
Stayed 1 night in Aug 2018
Response from Chris A on 22 Aug,2018
Thank you Belinda, we look forward to seeing you back here soon