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Reviews of The Amble Inn - The Inn Collection Group

3 out of 5
The Amble Inn - The Inn Collection Group
Sandpiper Way, Morpeth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 207 reviews" "
Rating 8 - Good. 69 out of 207 reviews" "
Rating 6 - Okay. 9 out of 207 reviews" "
Rating 4 - Poor. 6 out of 207 reviews" "
Rating 2 - Terrible. 1 out of 207 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, good parking, great staff
Response from Guest Experience on 13 May,2024
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is you want a central main light in the room
Stayed 3 nights in Feb 2024
Response from Guest Experience on 15 Feb,2024
Thank you for taking the time to share your feedback. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

10/10 Excellent

Joanne

Stayed 2 nights in Feb 2024
Response from Guest Experience on 15 Feb,2024
Thank you for your rating. We would love to see you again soon.

10/10 Excellent

I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest Experience on 15 Feb,2024
Thank you for taking the time to rate us.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amble inn
From arriving to leaving we were well looked after (thank you ) would highly recommend this place .
Stayed 1 night in Jan 2024
Response from Guest Experience on 29 Jan,2024
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slept like a log.
Really nice, modern inn with large dining rooms, large clean and comfortable rooms. I slept like a log, normally don't in hotels, will buy myself a couple of their pillows.
Stayed 1 night in Jan 2024
Response from Guest Experience on 29 Jan,2024
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Experience on 29 Jan,2024
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Keliann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Guest Experience on 6 Dec,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we have stopped here, both times the staff were extremely helpful and polite, the food was excellent value for money and the pub and rooms were faultless, can’t wait to stop here again
Stayed 1 night in Nov 2023
Response from Guest Experience on 29 Nov,2023
We can't to welcome you back. Thanks so much for your feedback.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 4 nights in Oct 2023
Response from Guest Experience on 3 Nov,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large double bedroom. Nice selection on offer for buffet breakfast.
Stayed 1 night in Oct 2023
Response from Guest Experience on 31 Oct,2023
Thank you for passing on your feedback. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Amble
The wait every time at reception was too slow. The staff are friendly and helpful
Stayed 1 night in Oct 2023
Response from Guest Experience on 30 Oct,2023
Thank you for taking the time to send us your feedback, it is always gratefully appreciated. We are delighted you had a great experience with us. Your comments will be passed on the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, large rooms
Great location, large rooms however we were able to hear the neighbours bathroom. Staff helpful, good breakfast buffet and free drinks if you choose not to have your room serviced if staying longer than one night. General cleaning needs addressing, rubbish left outside a room near us was there for 2 days, some sweet wrappers were on the landing floor for 4 days. Room was clean.
Stayed 5 nights in Sep 2023
Response from Guest Experience on 30 Oct,2023
Thank you for taking the time to share your feedback. All feedback is welcome, both positive and constructive. Your comments will be passed on to those relevant to be reviewed. We hope to see you again soon.

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The situation was not what I expected. It is on an industrial estate,and although not noisy there is no pleasant outlook and half an hours walk to the sea.
Stayed 3 nights in Sep 2023
Response from Guest Experience on 30 Oct,2023
Thank you for taking the time to share your feedback. We hope to welcome you back soon. :)

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Experience on 30 Oct,2023
Thank you for your rating. We would love to welcome you back. :)

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
We were a group of 6 visiting to play golf in the region and all enjoyed our stay. Breakfast was good, we ate in the restaurant one evening which was also spot on. I couple of times it took a while to get served at the bar but the staff were always friendly and accommodating, we’d stay again
Stayed 2 nights in Sep 2023
Response from Guest Experience on 30 Oct,2023
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Denis

Stayed 1 night in Sep 2023
Response from Guest Experience on 30 Oct,2023
Thank you for your rating. We would love to welcome you back. :)

8/10 Good

Barbara

Stayed 2 nights in Aug 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Amble Inn once we found it was in a very convenient position for sight seeing. one criticism The post code did not function for us so we were given the post code for Morrisons which worked well.
Stayed 3 nights in Aug 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly helpful staff situated within easy travelling distance to many of the Northumberland coastal resorts.will certainly return
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with excellent choice at breakfast
Stayed 1 night in Jul 2023

2/10 Terrible

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Jane

Stayed 1 night in Aug 2023
Response from Guest Experience on 9 Aug,2023
Thank you for taking the time to rate you.

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location would stay again.
Lovely hotel and dog friendly. My friend and I stayed for 4 nights for a girlie get away. Staff very friendly and helpful. Receptionist Molly was lovely so were the other members of the team but I forgot to ask their names. Good location for access to main roads for travelling to visit local attractions. Amble is a nice small town with good restaurants. Food at hotel was good, not an extensive fancy menu but good and a range to suit most people. Breakfast excellent with juice, cereals, and hot food on offer. We had a room on the ground floor at the rear with an exit door so easy to park outside the room. Room had everything you need. Loved the free drink offer if you didn't have your room cleaned everyday. This was well received and we took full opportunity and tidied our own room everyday (not difficult) so took full advantage of this offer each night. The drinks allowed are not restricted either so well done 'The Inn Collection Group'. Apart from a food delivery one morning it was very quiet as this was not at an ungodly time of the morning it was not a problem. It would have been nice to have residents sitting area as the restaurant was noisy if you just wanted to sit and chat with a drink instead of going to your room however this doesn't detract from my overall score. Would definitely recommend for a stay in Northumberland.
Stayed 4 nights in Aug 2023
Response from Guest Experience on 10 Aug,2023
Thank you for taking the time to send us your feedback, it’s a pleasure to read such a lovely review.I will ensure the team are in receipt of your kind words and we hope to see you again very soon.

10/10 Excellent

Robert

Stayed 1 night in Aug 2023
Response from Guest Experience on 7 Aug,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay there again!!!
Stayed 3 nights in Jul 2023
Response from Guest Experience on 31 Jul,2023
Thank you for taking the time to post your review. We are so happy that you had a great time with us!

8/10 Good

Robert

Stayed 2 nights in Jul 2023
Response from Guest Experience on 31 Jul,2023
Thank you for taking the time to rate us.

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
A great hotel for exploring the area. Large clean comfortable rooms, friendly staff, parking, bar/restaurant on site, and great breakfasts. Will definitely be back.
Stayed 2 nights in Jul 2023
Response from Guest Experience on 26 Jul,2023
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay
Amazing stay at The Amble Inn. Rooms are fantastic lovely decor carpets are lovely underfoot the rooms are spacious and clean. Bed was so comfortable.
Stayed 1 night in Jul 2023
Response from Guest Experience on 23 Jul,2023
Thank you for passing on your feedback, we pride ourselves on our customer experience and the high-quality standards we thrive to maintain. We could not be happier that you had a fantastic stay with us. We hope to see you very soon.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly service. Good food.
Stayed 6 nights in Jul 2023
Response from Guest Experience on 23 Jul,2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Our chips were undercooked and wwe saw someone else returning their food too. No muffins available at breakfast even Hugh they are on the Inn Collection standard breakfast menu.. Room was spacious and comfortable
Stayed 1 night in Jul 2023
Response from Guest Experience on 10 Jul,2023
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back.

8/10 Good

Sheila

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Experience on 26 Jun,2023
Thank you for your rating. We hope to see you again soon.

10/10 Excellent

Rennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Stayed 3 nights in Jun 2023
Response from Guest Experience on 13 Jun,2023
Thank you for your feedback. We would love to welcome you back.

8/10 Good

Petina

Travelled with family
Liked: Cleanliness, room comfort
Get proper post code.
This didn't start well. Spent about 2 hours driving round looking for the place. Got their phone number on google, it turns out we had been given the wrong post code when booking. The bar was busy and staff ignored us, didn't even say 'sorry to keep you, someone will be with you in a minute'. Eventually got our key. The room was clean and tidy, but the shower had mould in the corners and along the door grooves. This seems to be a common problem in most hotels - come on, there's plenty of products around to get rid of it! Choice of breakfast was ok but didn't have any salmon for the eggs royale which, of course, I would have liked. It's an ok place to get your head down, but I wouldn't stay for any length of time.
Stayed 1 night in May 2023
Response from Guest Experience on 8 Jun,2023
Thank you for taking the time to pass on your feedback, I am sorry your experience wasn’t satisfactory. I will be passing on your comments and will ensure it makes it back those relevant. We pride ourselves on our great customer service and can only apologies if we did not meet your expectations. We hope you will give us another chance to prove that this was a bad one-off experience and look forward to seeing you in the future. Thanks again for bringing this to our attention.

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and very helpful. All our requests were attended to. Room well presented and spacious. Bed very comfortable seemed to be a super kingsize. Everything in room that we needed. Breakfast had a good selection. Evening meal was a little limited for us but the Pizza Deal was a good choice and very nice. There were alot of people in the dining room with dogs on our last breakfast there but the dogs were very well behaved (except one who couldnt stop barking - owners fault). They were all nearest to the entrance so not really a problem and there was plenty of room to sit at the other side. Amble a small village not far away but we drove to it. The Amble Inn was a good base to get around the area. A very reasonable priced petrol station just a couple of minutes away and also one at Morrisons Supermarket a minute further on. Only drawback really was nothing much around the place to do in an evening.
Stayed 3 nights in May 2023
Response from Guest Experience on 26 May,2023
Thank you for your feedback. We would love to welcome you back.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, well equipped hotel. The bar and food were good, the rooms very big and comfortable. The location of the hotel was slightly misleading as it was just outside the town on a light industrial park by the side of the road. This was fine for us as we were using it as a base to discover the area but if you are expecting a picturesque location it may not meet your needs. The staff were excellent and we were well taken care of.
Stayed 2 nights in May 2023
Response from Guest Experience on 22 May,2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Excellent

Matthew

Stayed 4 nights in May 2023
Response from Guest Experience on 23 May,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Jacky

Stayed 2 nights in May 2023
Response from Guest Experience on 18 May,2023
Thank you for your rating. We would love to welcome you back soon.

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great
Stayed 1 night in May 2023
Response from Guest Experience on 15 May,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To be recommended
Once we found the hotel due to there being various post codes, none correct!! It was a near perfect stay, to be recommended. Note the location is not town centre as per one of the post codes. This did not spoil our stay. The location was safe and quiet.
Stayed 2 nights in May 2023
Response from Guest Experience on 9 May,2023
Thank you for your feedback. We would love to welcome you back.

10/10 Excellent

Catherine

Stayed 1 night in Apr 2023
Response from Guest Experience on 2 May,2023
Thank you so much for your rating. We would love to welcome you back.

6/10 Okay

Roy

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from Guest Experience on 24 Apr,2023
Thank you for your rating. We hope to see you again soon and provide you with the experience we are known for.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient one night stopover whilst driving from Aberdeenshire to Derbyshire. It was easy to find and just a one mile walk each way to get to the marina. Some ground floor rooms have a motel style door so that you can park and load up, which was handy. Breakfast was good with plenty of cooked options. Could have had more fresh fruit if anything.
Stayed 1 night in Apr 2023
Response from Guest Experience on 3 Apr,2023
Thank you for taking the time to share your recent experience with us. We could not be happier you enjoyed your visit with us and look forward to welcoming you back in the future.

10/10 Excellent

Steve

Stayed 1 night in Mar 2023
Response from Guest Experience on 20 Mar,2023
Thank you for your rating. See you again soon.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Experience on 21 Feb,2023
Thank you so much for taking the time to rate us. We hope to see you again soon.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great one night stop over. Room was a good size and bed really comfortable. Staff were all really helpful and the restaurant served good food .
Stayed 1 night in Feb 2023
Response from Guest Experience on 17 Feb,2023
Thank you for the review. We couldn't be happier you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Cliff

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, nice to have a night away where you can take your dogs along.
Stayed 1 night in Jan 2023
Response from Guest Experience on 30 Jan,2023
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. We are pleased you enjoyed your stayed and we hope to see you again soon.

10/10 Excellent

Mattair Maintenance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jan 2023
Response from Guest Experience on 30 Jan,2023
Thank you for your feedback. It is greatly appreciated. We hope to welcome you back.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Hotel atmosphere good. Quiet location Room clean and well kept Information re services readily available Breakfast good Good value for money
Stayed 1 night in Jan 2023
Response from Guest Experience on 30 Jan,2023
Thank you for your review. I know the team would be thrilled to welcome you back to one of our Inn’s.

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Staff were really nice and helpful. Room and bar/restaurant had a nice atmosphere and comfortable. Only down aside was we came down to breakfast at 8.40am and cooked breakfast was cold, very goood choice though. Room was on the ground floor and unfortunately the blind and curtain left a gap which could of been embarassing! Had to tie the curtain around the ajoining door handle to block it out. Otherwise a very nice stay and will revisit next time we are in the area.
Stayed 1 night in Jan 2023
Response from Guest Experience on 23 Jan,2023
We appreciate your feedback. As a company, we are always looking at ways to improve our guest experience. Please note, your comments will be passed on to those relevant and we hope to welcome you back to The Amble Inn.