Everything was ok not that bad, the place is good and clean and the house keeps people are kind and very helpful. I didn’t rate for full star because I had an issue and the one of the staff her name is Alma was so mean. Because I booked through Expedia and it says the do have parking for 20E per night, when we arrived they said our parking lot under construction which means there’s no parking and they said you can park off street, and we checked when we arrived and there’s not spot at all , I told them there’s not parking and not spot that we can park our car, she said wait till night and there will be spot available. I told her I can’t I have two children with me and we tired because we drove for Swiss to Munich. I decided to cancel my booking and I contact the costumer service and they to cancel and refund my money, Expedia’s costumer service called the hotel and spoke with Alma which she refused to refund the money she was so mean and I explained to her it’s not my fault I’m okay to stay but the problem is where I can leave the car and it’s not our own car we rented from Swiss. Alma was really mean and didn’t help us at all. Which this is the only thing made sad , and stayed form 5:15 pm till 9:30 pm to find spot far away from the hotel to parked the car which was difficult day with all that problem. The person his name Mohammed one of their staff who works at night shift was very very kind and nice he’s very helpful and nice.